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Journal : Society

Meningkatkan Kepuasan Kerja di Perguruan Tinggi: Peran Keterbukaan Budaya, Kepemimpinan Pelayan, dan Kejenuhan Kerja Wijaya, Elyzabeth; Martin, Martin; Tambunan, Debora; Hou, Amin; Chaniago, Sabaruddin
Society Vol 13 No 1 (2025): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v13i1.793

Abstract

This study explores the role of burnout as a mediating variable in the relationship between cultural openness, servant leadership, and lecturers’ job satisfaction at Institut Bisnis Informasi Teknologi dan Bisnis, Medan City. In higher education, cultural openness and servant leadership are essential factors contributing to job satisfaction. However, high workloads can lead to burnout, potentially diminishing the positive effects of both factors. This study employs a quantitative approach, using a survey conducted with 51 lecturers as respondents. The results indicate that cultural openness significantly affects job satisfaction, reinforcing the importance of transparent communication and respect for diversity in fostering a supportive work environment. Conversely, servant leadership does not significantly affect job satisfaction or burnout, suggesting that this leadership style is less effective in the context of this study. Additionally, burnout does not significantly influence job satisfaction directly or as a mediating variable. These findings underscore the need to strengthen cultural openness as a key factor in enhancing lecturer job satisfaction. Furthermore, this study offers theoretical contributions to understanding the relationship between organizational culture, leadership, burnout, and job satisfaction while providing practical insights for policy development in higher education institutions.
Upaya Peningkatan Loyalitas melalui Brand Image, Brand Trust, dan Kepuasan sebagai Variabel Intervening Martin, Martin; Nasib, Nasib
Society Vol 9 No 1 (2021): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v9i1.303

Abstract

Polytechnic is a university focusing on vocational education. Politeknik Unggul LP3M is to provide an appropriate vocational education in supporting industrial demand. This study focuses on maximizing students’ loyalty influenced by brand image and trust, where students’ satisfaction is an intervening variable. Path analysis was chosen for this study. As many as 125 people were chosen as respondents, and the technique sampling used purposive random sampling. The study showed that brand image and trust significantly impact students’ loyalty and satisfaction in Politeknik Unggul LP3M. Students’ satisfaction has a crucial role in mediating brand image and brand trust on students’ loyalty.
Co-Authors Ahmad Fadli Ahmad Rivai ahmad yani Amalia, Fiqrida Amin Hou Andriati, Novi Anita Anita Antonius Suratno, Antonius Aratri, Riyadnita Putri Ardiansya, Rizki Arifin, Yulyani Atika, Amelia Aufaa, Muhamad Ibnu Abi Ayu Andira Bachtiar, Armando Billi Rifa Kusumah Br Ginting, Berupilihen Burhendi, Felicianda Adrin Chaniago, Sabaruddin Christina Wirawan Daulay, Zulia Rifda Debora Tambunan Deby Siska Oktavia Pasaribu Dona Pasaribu Dratama, Ryan Edy Tandililing Elinah, Elinah Elty Sarvia Elyza Deswita Fadilah, Abang Muhammad Fathir Feriyonika Feriyonika Galuh Hartinah Ginting, Rudimanta Hakeem, Muhammad Hilmy Hamdhana, Defry Hari Adianto Hastiani -, Hastiani Hawa, Putri Hendang Setyo Rukmi Hendrik Hendrik Hudaya, Rida Ilham Ary Wahyudie Imas Ratna Ermawati, Imas Ratna Jahja Hamdani Widjaja Jemmy Sutanto Jessica Jessica Jordan, Evan Kartiwi, Asti Putri Lala Nilawati Listyorini, Niken Taufiqurrahmi M. Rafi Mahyudin Mahyudin Manda Dwipayani Bhastary Manik, Dio Edward Pahala MARDIAH HASANAH NASUTION Margana, Dodi Budiman Muhamad Rizki Mukti Qamal Nasib NASUTION, MARDIAH HASANAH Novi Wahyu Hidayati, Novi Wahyu Purjianto Putri, Fina Sonia Ridwan Siskandar Rivai, Ahmad Rizky Rizky, Rizky Rohani, Fety Novianty, Hemafitria, Rohani, Rosiana, Rosiana Ruspendi, Ruspendi Ryan, Ryan Sagita, Elsa Sari, Nuraeni Nanda Septiyani, Nunik Dwi Simanjuntak, Gilbert Soesilo, Novi Solehudin, Solehudin Somantri, Manap Sugianto Sugianto Suryajaya, Tommy Suryani, Ade Erfina Suyanto Suyanto Tawila, Nendi Toni Elmansyah Tri Isti Hartini, Tri Isti Tutun Nugraha Ulin Nuha, Ulin Veithzal Rivai Zainal Victor Victor Wawan Yudiantyo, Wawan Wijaya, Elyzabeth Winda Halim, Winda Yudy, Yudy Yunita Yunita Zakia Fadila