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Analisis Sistem Antrian pada Proses Penimbangan dan Sortasi TBS di PT RKM Iing Pamungkas; Heri Tri Irawan; Mahmud Basuki; Rizki Agam Syahputra; Viktor Mawar Berutu
Jurnal Industri dan Inovasi (INVASI) Vol 4, No 1 (2026): Maret
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/invasi.v4i1.13352

Abstract

Within the palm oil industry, the process of weighing and sorting Fresh Fruit Bunches (FFB) at the beginning of the supply chain is crucial for determining the price and quality of palm oil. However, PT RKM, a palm oil processing company in Aceh Singkil, faces challenges such as potential inaccuracies in weight measurement, quality classification, and long queues that can reduce operational efficiency. These issues have the potential to cause financial losses and production delays. The objective of this study is to measure and analyze the queuing system in the FFB weighing and sorting process at PT RKM. This research uses a queuing model approach to evaluate the current system's efficiency. Data were collected through direct observation and interviews, with 30 samples of truck arrival and service times. The analysis method used includes creating an Activity Cycle Diagram (ACD), calculating the average inter-arrival and service times, and determining system performance metrics such as average waiting time and server idle percentage.The results of the study show that the PT RKM queuing system operated optimally on the day of observation. The average queue waiting time was zero, and the percentage of idle servers (weighing facilities) was also zero. This indicates that the current service capacity is adequate for the volume of vehicle arrivals, thereby minimizing losses and improving overall productivity.
Co-Authors AA Sudharmawan, AA Abdiel Khaleil Akmal Adib Adib, Adib Agung Rida Ilahi Agung Rida Ilahi Agus Badrol Auliya Ainul Hafifah Andrean Riski Winanda Aprilla Riska Sari Arda Yulistio Armijal, Armijal Arrazy Elba Ridha Azhar Azhar Azhari Azhari Azhari Azwanda Cahyono, Kevin Cut Julita Cut Julita Cut Tiara Safitri Dwi Retna Sulistyawati Erwin Erwin Faizah Suryani Fajar Okta Widarta Fajratul Rahmi Farisi, Noval Al FATIMAH FATIMAH Fatimah Fatimah Faujiah Alya Sari Sagala Febri Nugroho Mujiraharjo Habib Satria Hermanto Hermanto MZ Hermanto MZ Homzah, Ozkar F Iing Pamungkas Ilhamdi Almi Irawan, Heri Tri Irawan, Risnadi Irmayani Irmayani Irnanda Pratiwi Isra Wesi Jasniwan Jasniwan Kasmawati Kasmawati Lili Rahmayanti Lili Rahmayanti Liliana Febria M Yus Al-Amin M. Agustiansyah M. Farhan M. Kasasul Aula Marlinda Marlinda Marlinda Marlinda Marlinda Marlinda Melisa Rahayu Moh. Ainul Fais Muhammad Chairil Muhammad Junaidi Muhammad Khairul Mulia Risna Nanda Arfan Fitra Nissa Prasanti Noor Nailie Azzat Nova Eliza Nuzuli, Fajar Rahmita Yanti Randa Wilanta Rita Hartati Rita Hartati Rizki Agam Syahputra Rizqa Ula Fahadha Rohman, Mohamad Fatchur Rosi Dewi Ayu Santika Santika Satrio, Pandu Puspo Selvia Aprilyanti Selvia Aprilyanti Selvia Aprilyanti Silvana Mohamad Sofi Imamah Banurea Sofi Imamah Banurea Sofiyanurriyanti Suib Umami Sitorus Suryani, Faizah Syahputra, Riski Agam Tegar Prayoga Togar P.O.S. Tolu Tamalika Tolu Tamalika Viktor Mawar Berutu Wahyuni Febrinanisa Widyanti Salha Winny Andalia Yuliana Fitri Yurisa Nurhijarah Yusi Hidjrawan