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HR ANALYSIS TO IMPROVE EMPLOYEE PERFORMANCE USING SWOT AND QUANTITATIVE STRATEGY PLAINING MATRIX (QSPM) METHOD (CASE STUDY OF PT BUMIDA MEDAN) Afrilinda Lubis, Yeni; Harmain, Hendra; Naser Daulay, Aqwa
JURNAL EKBIS Vol 25 No 1 (2024): EKBIS (Jurnal Analisis, Prediksi dan Informasi
Publisher : Universitas Islam Lamongan

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Abstract

The purpose of this study is to clarify what problems are causing the decline in employee productivity and what can be done to improve employee productivity, as well as to clarify problems related to improving employee productivity and QSPM analysis of improvement strategies. Employee productivity of PT Bumida Medan. PT Bumida Medan is an insurance company that offers various types of insurance products. After observation and discussion with the management of PT Bumida Medan, it was found that among the various problems faced by the staff were many staff who were not disciplined regarding permission to participate. Many employees came late to the office to ask for permission. In addition, the insurance sales plan was not achieved. The insurance sales target also slumped due to higher costs and lower employee productivity. Based on these problems, it can be concluded that the main problem faced by PT Bumida Medan is low employee productivity. To overcome all these problems, the company needs to improve or increase the productivity of its employees. Therefore, this study uses the SWOT approach to determine strategies to improve employee productivity at PT Bumida Medan and among the many alternative strategies to improve employee productivity, the author uses the QSPM technique to evaluate the optimal strategy to be chosen. The results of this study are based on the results of the IFE matrix, indicating that the evaluation of optimal strategies must go through the WT strategy, namely a lack of career ladder, clarifying ranks, manual work methods, maintaining marketing graphics. In addition, the WT strategy in square V explains that companies can use market penetration strategies, as well as HR and product development through clear career ladder training, job promotions, work methods according to needs, modern marketing penetration to increase product sales. The suggestions in this study are expected that PT Bumida Medan can develop a performance improvement plan in order to perform better.
ANALISIS PENERAPAN PENGENDALIAN INTERN PADA SUMBER DAYA MANUSIA DALAM PENINGKATAN KINERJA PERUSAHAAN PADA KANTOR CABANG PT MEDIKON PRIMA LABORATORIES Alfian, Ryan Allif; Harmain, Hendra
Jurnal Bina Bangsa Ekonomika Vol. 18 No. 1 (2025): Jurnal Bina Bangsa Ekonomika (JBBE)
Publisher : LP2M Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/jbbe.v18i1.831

Abstract

Medikon management understands the importance of human resources in building and implementing a strong quality assurance system and producing high-quality products. This study aims to analyze the application of internal control on human resources (HR) in an effort to improve company performance in PT Medikon Prima Laboratories branch offices. This study uses a qualitative method with data collection techniques through in-depth interviews, observations, and analysis of related documents. The results of the study show that the effectiveness of internal control can be improved through better human resource management. Some of the key recommendations include continuous training to improve employee competence and compliance, revision and development of SOPs relevant to current operational needs, and optimization of the use of the Salesmart application to support work efficiency and data integration.
Pengukuran Kinerja Keuangan Bank Panin Dubai Syariah Menggunakan Economic Value Added Dan Financial Value Added Siti Aisyah; Indah Lestari Ritonga; Hendra Harmain
Ecobankers : Journal of Economy and Banking Vol 4 No 2 (2023): Ecobankers : Journal of Economy and Banking
Publisher : Prodi Perbankan Syariah Fakultas Ekonomi dan Bisnis Islam Universitas Islam Bunga Bangsa Cirebon

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Abstract

The study aims to determine the financial performance of PT Bank Panin Dubai Syariah (PNBS) for the 2017-2021 period which was analyzed using Economic value Added (EVA) and Financial Value Added (FVA) approaches.This study used a qualitative descriptive research approach using secondary data. The data used are PNBS in 2017 succeeded in creating economic value added and financial value added by minimizing bank expenses and maximazing bank added value, which means that the EVA and FVA values in that period are worth positive. However, in 2018, 2019, 2020 and 2021 PNBS cannot create economic value added and financial value added value because PNBS cannot maximize added value and minimize bank expenses, which means that the EVA and FVA values in that period are negative. Thus it can be concluded that using the EVA and FVA approaches in calculating bank financial performance more effective because the EVA and FVA approaches cosider the cost of capital or the cost of capital.
Analysis of the Impact and Effectiveness of School Operational Assistance Fund Management in Tanjungbalai City Syahri Ramadhan; Reni Ria Armayani Hasibuan; Hendra Harmain
International Journal of Economics Development Research (IJEDR) Vol. 4 No. 4 (2023): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i2.5239

Abstract

The aim of this research is to analyze the impact and effectiveness of managing school operational assistance funds at State Elementary School 130004 Tanjungbalai City in 2023. The research method applied is a qualitative descriptive method with the research subject being State Elementary School 130004 Tanjungbalai City. Data collection techniques are interviews, observation and documentation. The results of the research show that the level of effectiveness in managing school operational assistance funds at Tanjungbalai 130004 Public Elementary School in 2023 reaches 100%, indicating that the management of these funds has been running very well and optimally. The positive and negative impacts of school operational assistance funds are that on the one hand, school operational assistance funds have helped lower middle class communities meet their educational needs, as well as improving the facilities and quality of education in schools. On the other hand, some people do not care about student development because they rely too much on school operational assistance funds. School renovations, toilet repairs, purchasing learning equipment, and providing textbooks and stationery are examples of significant contributions to school operational assistance funds. However, direct observation revealed a discrepancy between the interview results and actual conditions. Although physical facilities and educational resources have been improved, there are still inadequate rooms, such as cracked toilets and damaged classrooms. Nevertheless, the role of school operational assistance funds in improving student welfare remains the main focus in efforts to improve the quality of education.
Dampak Covid-19 Terhadap Tingkat Pendapatan Usaha Mikro Kecil Dan Menengah (UMKM) Di Desa Tembung Kecamatan Percut Sei Tuan Mardiani, Sherlita; Harmain, Hendra
SEIKO : Journal of Management & Business Vol 6, No 2.1 (2023)
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i2.4775

Abstract

Pandemi Covid-19 sangat merugikan masyarakat, khususnya UMKM, sesuai dengan permasalahan penelitian ini. Sebagai ilustrasi, perhatikan bagaimana pandemi memengaruhi pendapatan masyarakat dengan memengaruhi omset, daya beli konsumen, tenaga kerja, dan basis pelanggan. Tujuan dari penelitian ini adalah untuk mengetahui bagaimana pandemi Covid-19 mempengaruhi tingkat pendapatan UMKM di Desa Tembung dan bagaimana UMKM menyikapi wabah tersebut. Metodologi penelitian deskriptif kualitatif digunakan dalam penelitian ini. 13 pelaku UMKM di Desa Tembung diwawancarai secara tatap muka untuk mengumpulkan data primer; data sekunder dikumpulkan dari dokumen yang relevan. Penelitian dilakukan di Desa Tembung, Kecamatan Percut Sei Tuan. Teknik pengumpulan data menggunakan observasi, wawancara, dan dokumentasi. Tugas analisis data meliputi reduksi data, display data, dan inferensi/verifikasi. Temuan kajian tersebut adalah sebagai berikut: 1. Wabah Covid-19 berdampak pada pendapatan UMKM secara keseluruhan, hingga 53,76% UMKM mengalami kerugian pendapatan dibandingkan sebelum pandemi. UMKM mengalami peningkatan pendapatan. Banyak UMKM yang mengalami penurunan pendapatan akibat penurunan penjualan dan penurunan daya beli masyarakat yang berdampak pada penurunan konsumsi. 2. Terdapat beberapa inisiatif untuk meningkatkan pendapatan di masa pandemi, antara lain: a) Mempelajari teknologi dan memberikan layanan terbaik kepada pelanggan b) Memperkuat sumber daya manusia lebih jauh. c) Menetapkan dan mematuhi standar kualitas produ. Kata Kunci: Covid-19, Ekonomi, Tingkat Pendapatan, UMKM
Pengaruh Sistem Informasi Akuntansi dan Teknologi Informasi Terhadap Pengambilan Keputusan Bisnis Pelaku Usaha Mikro, Kecil dan Menengah (UMKM) Kota Sibolga Sari, Lionita; Harmain, Hendra; Nurlaila, Nurlaila
SEIKO : Journal of Management & Business Vol 6, No 2.1 (2023)
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i2.5043

Abstract

Penelitian ini bertujuan agar diketahuinya pengaruh sistem informasi akuntansi dan teknologi informasi terhadap pengambilan keputusan bisnis pelaku usaha mikro, kecil dan menengah (UMKM) Kota Sibolga. Pengambilan sampelnya dari pelaku UMKM yang terdata di Dinas Koperasi dan UMKM Kota Sibolga. Penggunaan metode sampling jenuh pada penelitian ini ialah teknik penentuan sampel jika seluruh anggota populasinya dipergunakan sebagai sampel. Hasil uji-t memaparkan bahwasanya nilai t-hitung (2,716) > t-tabel (2,02439) serta nilai signifikan 0,010 < 0,05 bisa ditarik kesimpulan H1 diterima maknanya sistem informasi akuntansi berpengaruh terhadap pengambilan keputusan bisnis. Selanjutnya nilai t-hitung (0,329) < t-tabel (2,02439) serta nilai signifikan 0,744 > 0,05 bisa ditarik kesimpulan H2 ditolak maknanya teknologi informasi tidak berpengaruh terhadap pengambilan keputusan bisnis. Maka hasil uji simultan memaparkan bahwasanya variabel independen secara simultan atau bersamaan mempengaruhi variabel dependen secara signifikan, perihal itu disebabkan f-hitung (19,747) > f-tabel (3,25) serta nilai signifikan 0,00 < 0,05 dapat ditarik kesimpulan H3 diterima maknanya sistem informasi akuntansi (X1) dan teknologi informasi (X2) berpengaruh terhadap Pengambilan keputusan bisnis (Y).
Pengaruh Transparansi Dan Akuntabilitas Terhadap Kinerja Instansi Pemerintah Provinsi Sumatera Utara Zahra, Annisa; Lubis, Fauzi Arif; Harmain, Hendra
SEIKO : Journal of Management & Business Vol 6, No 2.1 (2023)
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i2.4905

Abstract

Pada instansi pemerintah masih sering ditemukan kecurangan dalam transparansi dan akuntabilitas. Maka dari itu penelitian ini didorong untuk mengetahui kualitas pengaruh dari transparansi dan akuntabilitas terhadap kinerja pada suatu instansi pemerintah. Penelitian ini dilakukan pada instansi Balai Bahasa Provinsi Sumatera Utara (BBPSU). Jenis penelitian ini merupakan penelitian kuantitatif dengan metode pengumpulan data yang digunakan dalam penelitian ini adalah teknik kuesioner dan dokumentasi. Data yang diperoleh melalui kuesioner yang diberikan kepada Kepala BBSU dan seluruh pegawai BBSU sebanyak 32. Data kuesioner dianalisis menggunakan IBM SPSS Statistics Versi 25 dengan melakukan analisis regresi linear sederhana. Berdasarkan hasil penelitian, transparansi berperngaruh terhadap kinerja instansi pegawai sedangkan akuntabilitas belum berpengaruh terhadap kinerja instansi pemerintah. Sedangkan secara simultan, transparansi dan akuntabilitas berpengaruh terhadap kinerja instansi pemerintah sebesar 35,1%. Kata Kunci: transparansi, akuntabilitas, kinerja instansi pemerintah Abstract In government agencies, fraud is still often found in transparency and accountability. Therefore, this study was encouraged to determine the quality of the influence of transparency and accountability on performance in a government agency. This research was conducted at the North Sumatra Province Language Center (BBPSU) agency. This type of research is quantitative research with data collection methods used in this study are questionnaire and documentation techniques. Data obtained through questionnaires given to the Head of BBSU and all BBSU employees as many as 32. The questionnaire data was analyzed using IBM SPSS Statistics Version 25 by conducting simple linear regression analysis. Based on the results of the study, transparency has an effect on the performance of employee agencies while accountability has no effect on the performance of government agencies. While simultaneously, transparency and accountability affect the performance of government agencies by 35.1%. Keywords: transparency, accountability, government agency performance
Accountability For Financial Management Based On Isak 35 On The Financial Reports Of Non-Profit Organizations For Prosperity (Case Study At The Taqwa Muhammadiyah Mosque Kp. Dadap City Of Medan) Rezeki, Sri; Harmain, Hendra; Tambunan, Khairina
Journal of Management, Economic, and Accounting Vol. 2 No. 2 (2023): Juli-Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v2i2.180

Abstract

This study aims to determine the problem of recording the financial statements of the Taqwa Muhammadiyah Mosque which are still simple and not in accordance with the applicable Financial Accounting Standards Interpretation, namely ISAK 35. The purpose of this research is to examine the prosperity of the mosque and aims to find out how ISAK 35 is implemented at the Taqwa Mosque. Muhammad Kp. City of Medan. The type of research that the authors use is field research with qualitative methods. The technique used is in the form of documentation and interview techniques, namely the data contained in the financial reports of the Taqwa Muhammadiyah Mosque for the period of January 2023 which were compiled by the management of the Taqwa Muhammadiyah mosque. The results of the research show that the recording of financial reports carried out by the Taqwa Muhammadiyah Mosque has 5 components, namely a report on financial position of Rp. 22,178,500 while the comprehensive income report is Rp. 3,786,000, Report on changes in net assets of Rp. 22,178,500, the cash flow statement amounted to Rp. 22,178,500, and notes to the financial statements. And the mosque has been said to be prosperous because apart from the infaq box, the mosque's income is also in the distribution of building rent.
Analysis of the Influence of CRM (Customer Relationship Marketing) Through Communication, Commitment, Trust and Conflict Management on Customer Retention Case Study: Warung Banbet Putra, Diki Ariansyah; Harmain, Hendra; Imsar, Imsar
Dinar : Jurnal Ekonomi dan Keuangan Islam Vol 11, No 2: Agustus 2024
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/dinar.v11i1.30269

Abstract

This research aims to determine the effect of Customer Relationship Marketing consisting of: Communication, Commitment, Trust, and Conflict Management on Customer Retention at Warung Banbet. This type of research uses a descriptive quantitative type. The sample in this study used a purposive sampling technique which resulted in a research sample of 97 respondents. The analysis tool used for this study was SPPS For Windows 30. Based on the tests carried out with multiple linear regression analysis, the results of the study showed that. (1) communication, commitment, trust, and conflict management have a positive and significant effect partially and simultaneously on customer retention at Warung Banbet. (2) communication, commitment, trust, and conflict management get results from the F test of 60.7% (3) from the results of the study, the variable that has the strongest effect on customer retention is the Communication variable (x1) (4) implications of the study Customer Relationship Marketing consisting of: Communication, Commitment, Trust and Conflict Management have a simultaneous effect on customer retention at Warung Banbet..  
The Impact of CSR Contributions on Sustainable Development: A Quantitative Analysis of Bank Syariah Indonesia’s Medan Branch (2023–2024) Hasanah, Aulia Nurul; Harmain, Hendra; Syakir, Ahmad
Journal of Social Work and Science Education Vol. 6 No. 3 (2025): Journal of Social Work and Science Education
Publisher : Yayasan Sembilan Pemuda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52690/jswse.v6i3.1253

Abstract

This research aims to analyze the influence of the Corporate Social Responsibility (CSR) contributions of Bank Syariah Indonesia Medan Branch A.H. Nasution on sustainable development during the 2023–2024 period. Using a quantitative approach, data were collected from 220 beneficiaries of the CSR program in the fields of education, economy, health, social, and environment. The analysis was conducted using multiple linear regression and Structural Equation Modeling (SEM) through SmartPLS software. The results indicate that all dimensions of CSR significantly affect sustainable development, with community participation as a mediating variable that strengthens this relationship. The highest sustainability index is achieved in the education and health sectors. This study emphasizes the importance of CSR design based on local needs, transparency, and continuous evaluation. These findings contribute theoretically to the development of a measurable CSR model, as well as practical recommendations for sharia financial institutions in supporting the Sustainable Development Goals (SDGs) agenda.
Co-Authors Addina, Chessara Adelina Sari Harahap Afrilinda Lubis, Yeni Aftiah, Nurul Ahmad Muhaisin B. Syarbaini Ainun, Sri Alfian, Ryan Allif Alistraja Dison Silalahi Alya Sahbrina Alyaa Zafira Darmawan Alyaa Zafira Darmawan Amanda, Annisa Rizka Ananti, Aurensia Apriliani, Nurhalimah Aprillia, Wina Aqwa Naser Daulay Ardena, Dinda Arfan Ikhsan Lubis Arifin Fauzi Lubis Armayani, Rini Ria Arnida Wahyuni Arnida Wahyuni Atika Atika Atika Atika Ayu Wulandari Azka Rayyani Azlina Azmi Siahaan Azmi, Zul Azzahra, Nisa Baehaqi Balqis, Amanda Bi Rahmani, Nur Ahmadi Buana, Arief Wira Cahaya, Nilam Chalirafi, Chalirafi Chessara Addina Daim Harahap, Rahmat Dalimunthe, Moch. Idris Damanik, Anhari Gusvi Daniel Happy Putra Dela Alfani Dermawan, Ferry Fachrul Rozy Ginting , Nauval Haiban Grace P Johana Rajagukguk Hamidah D Handani, Mira Harahap, Muhammad Ikhsan Harahap, Rahmat Daim Harisman, Jasri Hasanah, Aulia Nurul Hasri Nasution Hidayah, Widyatul Himmatul Ulya Hotbin Hasugian Ibnu Sholihin Icha Puji Usti Ida Ayu Putu Sri Widnyani Imsar, Imsar Indah Lestari Ritonga Indah Purnama Batubara Intan Zhafirah Rizqi Isnaini Harahap Jauhariah Al-Islam Inayatullah Jenia Silitonga Juliana Nasution Kayla Zahara Putri Nasada Khairani Br Barus Khairunnisa Abd Samad Khairunnisa Khairunnisa Khairunnisa Khairunnisa Khairunnisa Putri Nabila Khoirul Yahya Kiki Amelia Bancin Kusmilawaty . Laylan Syafina Lesmana, Suhaila Zahra Lestari Simanjuntak M. Yogi Riyantama Isjoni Mardiani, Sherlita Maria Grace Octa Viani Pane Masliannur. H Mawar Agustina Mohd. Idris Dalimunthe Muammar Khaddafi Muhammad Alvin Yuzakhri Muhammad Lathief Ilhamy Nasution Muhammad Syahbudi Muhammad Syukri Albani Nasution Mumtaz Muhammad Naufal Munadya Puteri Andisty Mutiara Annisa Damanik Nadhrah Adlina Ritonga Nadratul Hasanah Lubis Naser Daulay, Aqwa Nasution, Mei Lani Nauval Haiban Ginting Nirwana Afiah Hidayati Nirwana Nondangari, Fadhilah Nova Maharani Nur Ahmadi Bi Rahmani Nur Ainun Nuri Aslami Nurlaila Nursantri Yanti Nurul Inayah Nurul Inayah Nurul Jannah Nurwani Nurwani Nurwani Nurwani Nurwani, Nurwani P, Nina Meisya. Pasaribu, Siti Nuridah Puspita, Saftiara Putra, Ary Satria Putra, Diki Ariansyah Putri Kemala Dewi Putri, Ararya Nabilah Putri, Riri Dwita Rahamani, Nur Ahmadi Bi Rahmad Hidayat Rahmat Daim Harahap Rahmat Daim Harahap Rahmi Hidayah Nasution Rahmi Syahriza Rahmi Syahriza, Rahmi Ramzijah, Ramzijah Reni Ria Armayani Hasibuan Reza Hanafi Lubis Ritonga, Indah Lestari Riva Ubar Harahap Rizki Hamdani Saftiara Puspita Sahril Sahputra Saifhul Anwar Syahdan Salsabilla Febriani Samri Juliaty Nasution, Yenni Saparuddin Siregar Sari Bulan Tambunan Sari, Devi Yana Sari, Lionita Sekar Ayu Sridanti Shahira Azmi Sihombing, Amira Salsabila Afra Siregar, Sylviana Siti Aisyah Siti Aisyah Sri Rezeki Stela Tri Yuni Purba Sunni Syahputra Sutarno, Yungki Syahdan, Saifhul Anwar Syahri Ramadhan Syaikhah Putri Alifiah Siregar Syakir, Ahmad Tambunan, Khairina Tanjung, Denny Akbar Tengku Hasan Basri Tri Inda Fadhila Rahma Ubar, Riva Ummi Azhany Husna Nasution Wahyu Syarvina Wawan Paimaon Simatupang Yenni Samri Juliati Nasution YENNI SAMRI JULIATI NASUTION, YENNI SAMRI JULIATI Yungki Sutarno Zahra, Annisa ZAHRINA GHAISANY PULUNGAN Zul Azmi Zulfita, Elsa