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ANALYSIS OF THE INFLUENCE OF ORGANIZATIONAL CULTURE AND COMMUNICATION ON EMPLOYEE JOB SATISFACTION AT THE HEAD OFFICE OF THE DIRECTORATE GENERAL OF CUSTOMS AND EXCISE Parinding, Triyanta Gala; Rangkuti, Zulkifli; Listiorini, Dewi
Inspirasi Ekonomi : Jurnal Ekonomi Manajemen Vol. 7 No. 1 (2025): Inspirasi Ekonomi : Jurnal Ekonomi Manajemen
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Timor

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The population is 85 employees of the Head Office of the Directorate General of Customs and Excise by calculating the sample size using the Slovin formula technique. There is an influence of organizational culture on work effectiveness, it is proven that the t value for the organizational culture variable (X1) is 3,491 while the t table value for N = 85 is 1,988.  So 3,491 > 1,988, then H0 is rejected and Ha is accepted, it can be stated that organizational culture (X1) has a significant effect on employee job satisfaction (Y). There is an influence of Communication on Work Effectiveness, it is proven that the tcount value for the Communication variable (X2) is 7,222, while the ttable value for N = 85 is 1,988. So 7,222 > 1,988, then H0 is rejected and Ha is accepted, it can be concluded that partially the Communication variable (X2) has an effect on employee job satisfaction (Y). There is an influence of organizational culture and communication together on work effectiveness, as evidenced by the ANOVA test, the Fcount value is 75.695, while the Ftable ( 0.05) for N = 85 is 2.71. So Fcount > from Ftable ( 0.05) or 75,695 > 2.71 with a significant level of 0.000 because 0.000 < 0.05 then it can be said that organizational culture (X1) and communication (X2) together or simultaneously have a positive effect on satisfaction. employee work (Y). Based on the calculations in the table above, the influence was tested for the three variables, and based on the Model Summary table, the Adjusted R Square (R2) value was 0.649. This shows that 64.9% of organizational culture (X1) and communication (X2) together influence employee job satisfaction (Y), while the remaining 35.1% is influenced by other factors not examined in this research.
ANALYZING THE RELATIONSHIP BETWEEN COMPENSATION, COMPETENCE, AND WORK ENVIRONMENT WITH EMPLOYEE JOB SATISFACTION AT THE MINISTRY OF TRANSPORTATION Pitaloka, Anggun; Rangkuti, Zulkifli; Budiraharjo, Joko
Inspirasi Ekonomi : Jurnal Ekonomi Manajemen Vol. 7 No. 2 (2025): Inspirasi Ekonomi : Jurnal Ekonomi Manajemen
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Timor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32938/ie.v7i2.9755

Abstract

The r test value for the Compensation variable (X1) with rcount is 0.623 and r table for N= 140 is 0.166, significance is 0.000. Because rcount is greater than rtable (0.623 > 0.166 and significance is smaller than 5% (0.000 < 0.050) then Ha is accepted and H0 is rejected, it can be stated that Compensation (X1) is significantly related to Employee Job Satisfaction (Y). The r test value for the Work Competency variable (X2) with an r count of 0.762 and an r table for N= 140 of 0.166 with a significance of 0.000. Because the rcount is greater than r table (0.762 > 0.166 and the significance is smaller than 5% (0.000 < 0.050) then Ha is accepted and H0 is rejected, it can be stated that Compensation (X1) is significantly related to Employee Job Satisfaction (Y), the r test value of the Job Competence variable (X2) with rcount of 0.762 and r table for N= 140 of 0.166 significance of 0.000. Because rcount is greater than rtable (0.762 > 0.166 and the significance is smaller than 5% (0.000 < 0.050) then Ha is accepted and H0 is rejected, it can be stated that Compensation (X1) is significantly related to Employee Job Satisfaction (Y), the ANOVA test value is obtained Fcount is 118,068 while Ftable (a 0.05) for n = 136 is 2.44. So Fcount > from Ftable (a 0.05) or 140,753 > 2.44, with a significance level of 0.000 because 0.000 < 0.05, it can be said that Compensation (X1), Work Competence (X2) and Work Environment (X3) together are related to Employee Job Satisfaction (Y), the correlation coefficient is 0.850 and According to the provisions, these four variables have a positive relationship. This means that the variables Compensation (X1), Work Competence (X2) and Work Environment (X3) have a very strong positive relationship with Employee Job Satisfaction (Y)
THE RELATIONSHIP BETWEEN ORGANIZATIONAL COMMITMENT AND CAREER DEVELOPMENT AND EMPLOYEE JOB SATISFACTION AT THE JAKARTA KEBAYORAN BARU ONE PRIMARY TAX OFFICE Brachma, Wahyu; Rangkuti, Zulkifli; Ratnawita, Ratnawita
Inspirasi Ekonomi : Jurnal Ekonomi Manajemen Vol. 7 No. 2 (2025): Inspirasi Ekonomi : Jurnal Ekonomi Manajemen
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Timor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32938/ie.v7i2.9757

Abstract

Using a simple random sampling technique, a sample of 93 employees at the Pratama Jakarta Kebayoran Baru Satu Tax Service Office was taken. Based on the coefficients table above, Organizational Commitment (X1) is significantly related to Employee Job Satisfaction (Y), because the t value obtained for Organizational Commitment (X1) is 5,371, while the t table value for n = 93 is 2,009. So 5.371 > 2.009, then H0 is rejected and Ha is accepted. Career Development (X2) is significantly related to Employee Job Satisfaction (Y), because the t value obtained for the Career Development (X2) variable is 5,445, while the t table value for n = 93 is 2,009. So 5,445 > 2,009, then H0 is rejected and Ha is accepted. Organizational Commitment (X1), Career Development (X2) and together have a positive relationship to Employee Job Satisfaction (Y), because the Fcount value obtained is 320.209, while the Ftable ( 0.05) for n = 93 is 2.70. So Fcount > from Ftable or 320,209 > 2.70 with a significance level of 0.000 (0.000 < 0.05). The combined relationship value can also be seen from the Model Summary table 4.17, that the resulting Adjusted R Square value is 0.772. This shows that 77.2% of Organizational Commitment (X1), Career Development (X2) are simultaneously related to Employee Job Satisfaction (Y), while the remaining 22.8% is related to other factors not examined in this research
THE EFFECT OF ORGANIZATIONAL CLIMATE AND EMPOWERMENT ON EMPLOYEE COMMITMENT AT THE HEAD OFFICE OF THE DIRECTORATE GENERAL OF CUSTOMS AND EXCISE Kartasasmita, Hendra Hafiz; Rangkuti, Zulkifli; Jati, Prihatina
Inspirasi Ekonomi : Jurnal Ekonomi Manajemen Vol. 7 No. 2 (2025): Inspirasi Ekonomi : Jurnal Ekonomi Manajemen
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Timor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32938/ie.v7i2.9960

Abstract

This research has a quantitative approach, descriptive and associative type. In this research, the author narrowed the population, namely the number of civil servant employees at the Ministry of Trade Office to 447 employees by calculating the sample size using the Slovin technique, so the number of samples studied was 82 respondents, namely civil servants at the Head Office of the Directorate General of Customs and Excise. The results of this research show that: 1) There is an influence of Organizational Climate on Employee Commitment, as evidenced by the tcount value for the Organizational Climate variable (X1) of 6,171 while the ttable value for n = 82 is 1,989. So 6,171 > 1,989, then H0 is rejected and Ha is accepted, it can be stated that Organizational Climate (X1) has a significant effect on Employee Commitment (Y). 2) There is an influence of Empowerment on Employee Commitment, as proven by the tcount value for the Empowerment variable (X2) of 6,376, while the ttable value for n = 82 is 1,989. So 6,376 > 1,989, then H0 is rejected and Ha is accepted, it can be concluded that partially the Empowerment variable (X2) has an effect on Employee Commitment (Y). 3) There is an influence of Organizational Climate and Empowerment together on Employee Commitment. It is proven from the ANOVA test that the Fcount value is 70.213, while the Ftable (a 0.05) for n = 82 is 2.72. So Fcount > from Ftable (a 0.05) or 70.213 > 2.72 with a significant level of 0.000 because 0.000 < 0.05, then it can be said that Organizational Climate (X1) and Empowerment (X2) together or simultaneously have a positive effect on Employee Commitment (Y ), with an R Square value of 0.640. This shows that 64.0% of Organizational Climate (X1) and Empowerment (X2) together influence Employee Commitment (Y), while the remaining 36.0% is influenced by other factors not examined in this research
Model Pengembangan Loyalitas Pelanggan Berbasis Integrasi Kualitas Pelayanan Dan Harga Dengan Kepuasan Pelanggan Sebagai Mediasi Pada PT. Sesfranvio Putra Mandiri Jakarta Ramses, Ramses; Rangkuti, Zulkifli; R.D Budianto, Irawan
Jurnal Manajemen dan Penelitian Akuntansi (JUMPA) Vol 18 No 1 (2025): Januari - Juni
Publisher : Sekolah Tinggi Ilmu Ekonomi Cendekia Bojonegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58431/jumpa.v18i1.317

Abstract

Penelitian ini bertujuan untuk menguji pengaruh kualitas pelayanan dan harga terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagai mediasi Pada PT Sesfranvio Putra Mandiri Jakarta. Metode yang digunakan dalam penelitian ini adalah metode deskriptif verifikatif dengan pendekatan kuantitatif. Data yang digunakan adalah data primer yaitu dengan menyebar kuesioner kepada res[onden. Sampel dalam penelitian ini adalah 85 pelanggan rent car PT Sefranvio Putra Mandiri Jakarta. Teknik analisa data menggunakan metode SEM dengan alat bantu program aplikasi komputer Smart-PLS Versi 3.0. Hasil penelitian menunjukkan secara langsung kualitas pelayanan dan harga memiliki pengaruh yang positif dan signifikan terhadap kepuasan pelanggan. Secara langsung kualitas pelayanan dan kepuasan pelanggan memiliki pengaruh yang positif dan signifikan terhadap loyalitas pelanggan, sedangkan harga memiliki pengaruh negative dan tidak signifikan terhadap loyalitas pelanggan. Kemudian secara tidak langsung kualitas pelayanan dan harga memiliki pengaruh yang positif dan signifikan terhadap loyalitas pelanggan melalui kepuasan pelanggan. Oleh karena itu, semakin baik kualitas pelayanan yang diberikan serta semakin sesuai penetapan harga dengan ekspektasi pelanggan, maka tingkat kepuasan pelanggan pun akan meningkat. Peningkatan kepuasan tersebut pada akhirnya akan berkontribusi secara positif terhadap terbentuknya loyalitas pelanggan terhadap perusahaan.
PENGARUH IMPLEMENTASI REKAM MEDIS ELEKTRONIK DAN KOMPETENSI PERAWAT TERHADAP KUALITAS PELAYANAN DI RUMAH SAKIT KETERGANTUNGAN OBAT JAKARTA Saepulloh, Aep; Panjaitan, Eddy Hermawan Hasudungan; Devi, Nurwulan Kusuma; Rangkuti, Zulkifli; Nurakhim, Bambang
PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 9 No. 2 (2025): AGUSTUS 2025
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/prepotif.v9i2.47575

Abstract

Rekam medis elektronik berperan penting dalam meningkatkan kualitas pelayanan sehingga pasien merasa puas, cepat dan nyaman dengan pelayanan yang diberikan kemudian mempermudah tugas tenaga kesehatan khususnya perawat dalam mendokumentasikan riwayat perjalanan penyakit pasien dari mulai masuk sampai keluar rumah sakit. Tahapan melakukanimplementasi rekam medis elektronik diperlukan penguasaan dari pengguna itu sendiri agar kualitas data yang dihasilkan menjadi optimal. Tujuan penelitian ini menganalisis pengaruh secara simultan dan bersama-sama implementasi rekam medis elektronik dan kompetensi perawat terhadap kualitas pelayanan di rumah sakit. Desain penelitian ini adalah metode kuantitatif deskriptif dengan pendekatan cross sectional. Sampel penelitian sebanyak 97 responden. Subjek penelitian yang dipilih adalah Rumah Sakit Ketergantungan Obat Jakarta dan metode pengambilan data menggunakan kuesioner. Hasil Penelitian ini adalah Implementasi Rekam Medis Elektronik dan Kompetensi Perawat Secara Simultan berpengaruh Terhadap Kualitas Pelayanan di Rumah Sakit Ketergantungan Obat Jakarta dengan uji simultan (uji f) dengan melihat nilai F hitung sebesar (22.373) > F tabel (3,09) dengan nilai signifikansinya 0,001 < 0,05. Kesimpulan dan saran dari penelitian ini dapat dikatakan bahwa variabel Implementasi Rekam Medis Elektronik dan Kompetensi Perawat bersama-sama dapat memberikan pengaruh yang positif dan signifikan terhadap Kualitas Pelayanan di Rumah Sakit Ketergantungan Obat Jakarta, seluruh karyawan dan tenaga kesehatan khususnya perawat yang menggunakan Rekam Medis Elektronik hendaknya diberikan pelatihan atau In House Training (IHT) terhadap penggunaan Rekam Medis Elektronik sehingga kompetensi perawat dalam Implementasi Rekam Medis Elektronik dapat terpenuhi dengan baik.
Enhancing Teacher Competence in the Digital Era: Strategies for Professional Development and Resilience Rangkuti, Zulkifli
Ilomata International Journal of Social Science Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v6i4.1918

Abstract

In the rapidly evolving digital era, enhancing teacher competence has become a critical focus for educational institutions globally. The integration of technology into teaching and learning processes necessitates continuous professional development and resilience among educators. This study, employing a qualitative literature review method, explores various strategies to enhance teacher competence in the digital age. It identifies key approaches including digital literacy training, collaborative learning communities, mentorship programs, and self-directed learning to improve teachers' technological skills and pedagogical practices. Additionally, the study examines how fostering resilience can help educators adapt to the challenges and pressures associated with technology integration. The findings emphasize the importance of professional development frameworks that not only focus on technological skills but also emphasize psychological well-being and adaptability. By identifying successful strategies, this paper provides valuable insights for policymakers, educational leaders, and teachers to improve the overall quality of education in the digital era.
Analisis Efektivitas Konsistensi Susunan Pelaksana Teknis dalam Pelaksanaan dan Percepatan Kegiatan pada Program Penguatan Pemerintahan Dan Pembangunan Desa Sub Komponen 2A Pada Pusat Pengembangan Pemberdayaan Masyarakat Desa, Daerah Tertinggal, dan Trans Sampurno, Andhika; Rangkuti, Zulkifli; Mustakim, Mustakim
INOVASI Vol. 11 No. 2 (2024): Inovasi: Jurnal Ilmiah Ilmu Manajemen
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/Inovasi.v11i2.p507-516.43516

Abstract

Penelitian ini bertujuan untuk menunjukkan dampak perencanaan dan penguatan berdasarkan kegiatan monitoring dan evaluasi terhadap pelaksanaan, pencapaian target, dan percepatan pencapaian target pada Sub Komponen 2A P3PD yang dikelola oleh Unit PPMD ​​Pusat Kementerian. Desa, Daerah Tertinggal, dan Transmigrasi. Dengan menggunakan pendekatan triangulasi data kualitatif, penulis menganalisis data primer yang diperoleh melalui wawancara dengan informan kunci, observasi, dan divalidasi melalui literatur dari berbagai sumber yang valid. Permasalahan muncul dari pergantian personel yang menyebabkan kurang optimalnya tindak lanjut hasil evaluasi yang lalu sehingga mempengaruhi percepatan pelaksanaan program. Hasil analisis data, penelitian, dan penulisan skripsi ini menunjukkan bahwa konsistensi komposisi tim teknis P3PD berpengaruh signifikan terhadap pelaksanaan dan pencapaian target, bahkan berkontribusi positif dalam percepatan tujuan program dengan mengurangi hambatan, meningkatkan fleksibilitas operasional, dan meningkatkan kohesi tim.
Evaluation of Human Resource Management Information Systems in Enhancing Employee Satisfaction Rangkuti, Zulkifli
Riwayat: Educational Journal of History and Humanities Vol 8, No 2 (2025): April, Culture and Identity
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i2.45338

Abstract

This article evaluates the role of Human Resource Management Information Systems (HRMIS) in enhancing employee satisfaction through a qualitative literature review. As organizations increasingly adopt technology to streamline HR processes, understanding the impact of HRMIS on employee satisfaction becomes crucial. The review synthesizes findings from various studies, highlighting the key features of HRMIS that contribute to a positive work environment. These features include efficient communication channels, improved access to information, and streamlined administrative processes. The analysis reveals that HRMIS can significantly enhance employee satisfaction by fostering a sense of autonomy, facilitating career development, and promoting transparency within the organization. Furthermore, the study identifies potential challenges in the implementation of HRMIS, such as resistance to change and the need for adequate training. By addressing these challenges, organizations can leverage HRMIS to create a more engaged and satisfied workforce. This paper contributes to the existing literature by providing insights into the relationship between HRMIS and employee satisfaction, offering practical recommendations for HR practitioners aiming to improve employee experiences in the digital age.
Creating Nature-Friendly Behaviour in Nursery School Student Rangkuti, Zulkifli; Sastradiharja, EE. Junaedi; Al Wahid, M. Azhar; Bahagia, Bahagia; Wibowo, Rimun
Jurnal Obsesi : Jurnal Pendidikan Anak Usia Dini Vol. 8 No. 3 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/obsesi.v8i3.1349

Abstract

This study aims to determine the activities in learning to foster friendly behavior towards nature for children at the kindergarten level. The research method used a descriptive qualitative approach. In-depth interviews were used to collect data. The sample was selected through a purposive technique. The results are probed through triangulation techniques and triangulation sources. The research results show that a school that combines nature and school, even though it is not natural, plays a crucial role in fostering environmentally friendly behavior in children. The comprehensive environment provided by the school significantly influences children's behavior, as it meets their needs and encourages them to care for nature. However, it's important to note that there are children who like closed spaces. In addition, educational tours are a way to educate children and get to know the world of animals and plants firsthand. These stimuli can make children behave in caring for nature. Then, children given a garden visit learning method can let the child know the natural environment around them, starting from how to produce crops, harvest, and process crops—coupled with science learning where the events in the environment are used as an experiment in class. The impact is to make children know the causes and effects of events; it stimulates children to think creatively, analyze events, and become critical because they immediately see events. Friendly classrooms also include support for making children behave in a nature-friendly manner, and learning how to process waste from an early age makes it a habit not to produce much waste.