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Bambang Santoso
Universitas Sebelas Maret
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Journal : Jurnal Teknologi Sistem Informasi dan Aplikasi

 1 
Sistem Monitoring Untuk Mesin Pelayanan Pelanggan (Studi Kasus Di Etisalat Corporation, Abu Dhabi) Santoso, Bambang
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 2 No. 3 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

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Abstract

Customer service machines for a telecom operator are tools to prevent customers from churning (switching to another provider). So it is important to know the functional of these machines from time to time. These machines also help telecom operators to reduce the number of branch offices because the machines can indicate the existence of the operator without any branch office. Opening a branch office will cost more than machines because it has to rent a bigger place and more employees and equipments needed. However, sometimes these customer service machines have faults that some or all services cannot function well. For this the telecom operator requires another tool that will monitor the functional of the customer service machines. Another device called a monitoring system is required at all time to 'see' the existence of the machines. The monitoring system unfortunately cannot repair machines. If one machine is known to not function properly, then a technician is required to come and fix the machine. The monitoring system at any given interval polls the machines and requests its status. Afterward it writes the status in the database. Consequently, it is required to build an application interface that reads the database. The technicians can at any time see that status through an application program to find out if any machine requires attention. At the end of the week or at the end of the month technicians’ supervisors can obtain uptime statistics of the machines. Statistics are required as a base of observation and review for future service improvements.
Aplikasi Rute Tujuh Puncak Gunung Indonesia Berbasis Mobile Santoso, Bambang; Ryandika, Feby
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 4 No. 3 (2021): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

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Abstract

Mountain climbing is a chalenging sport. It is a healthy sport, both physically and mentally. However, this sport has many challenging sides. For one, they have to have really fit bodies. They need to walk a very long distance, many times on difficult and dangerous tracks, like steep and slippery roads, with deep cliffs on the sides. Other than that, they need to be able to help themselves. When they are in the middle of climbing, they cannot get help. The inhibitants are rare in such difficult-to-reach places. Therefore it is dangerous when climbers get lost in the mountains. They cannot ask directions, and cannot seek help. This application intends to provide information about climbing routes, directions, visiting points that they can stay, and the distance to reach the peak and estimated walking time. With a map that is easy to use, climbers can prepare the things they need to carry. The application contains routes for seven mounts. These seven mounts are on seven islands in Indonesia. For each island, we pick the highest mount which we call the summit in that island. Seven summits in this application are mount Kerinci in Sumatera island, mount Semeru in Jawa island, mount Rinjani in Nusa Tenggara islands, mount Bukit Raya in Kalimantan island, mount Latimojong in Sulawesi island, mount Binaiya in Maluku islands, and mount Cartenz Pyramid in Papua island. The application is intended to be used for climbers who plan to climb one of these Indonesia's summits.
Co-Authors ., Soehartono Abdillah, Krisna Rizki Abdul Hadi Achmad Udin Zailani Agus Salim Aldyan, Arsyad Ali Nurdin, Muhammad Anggoro, Tri Cahyono Anggraeni, RR Dewi Anggraeni, RR. Dewi Annisa Rahmawati Aries Saifudin Asnada, Rosada Tri Aurelya, Diaz Bachtiar Bachtiar Barawaja Bastianon, Bastianon Cahyaningrum, Farkha Anisah Chrisputranto, Matheus Raditya DARA PUSTIKA SUKMA Dhevita, Evi Dhonni Suraya Dindin, Dindin Dodi Setiawan Efik Yusdiansyah Eka Ananta Sidharta Fatchurohin, Nur Rosyid Feddry Libestya S Gueci, Rizal S Hadi Sutopo Hariswanto, Alfi Hartiwiningsih Hartiwiningsih Harumi, Puspa Indah Haryanti, Amelia Hasannudin, Hasannudin Irmanto, Irmanto ITOK DWI KURNIAWAN Khoiri, Moch Kinanty, Norma Kurniawan, Itok Lestari, Chindy Mardiyah, Sayidatul Maulidyta, Allyanisa Mohamad, Mohamad Hanapi Bin Muhammad Arifin Muhammad Rustamaji Mulyadi Mulyadi Mulyanto Mulyanto Munaldi Napitupulu, Sabar Nugroho, Agung Nuryanta, Azzahra Healtiane Octaviani, Astri Octaviano, Alvino Oksidelfa Yanto Pangestiningtyas, Puspita Maharani Pati, Umi Khaerah Putra, Guntur Febia Tyson R. Sapto Hendri Boedi Soesatyo Rahmani, Annisa Kusuma Ramadhan, Phijar Ramlan, H. Raya, Loisa Diana Rokhmanila, Siti Rossi, Roberto Rustamaji, Muhmmad Ryandika, Feby Saepulloh, Saepulloh Santos, Jose Gama Santoso, Iman Teguh Sari, Hastuti Indra Saripudin Saripudin Satria, Alfi Septiana Dewi, Eka Septiningsih, Ismawati Setiawan, Tato Setiawati Setiawati Setyanto, Angga Titus Sianturi, Murdan Sipayung, Mardin SOBIRIN Soewita, Samuel Sofiana, Sofa Sukma, Allodya Susanto Susanto Suyatno Suyatno Tamaulina Br Sembiring Wahyono Wahyono Wardini, Amalia Kusuma Wijoyo, Agung Yahya, Mahendra Purnama Yudha Hidiawan, Andhika Yulita Pujilestari Zakki Adhliyati, Zakki