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Journal : Asian Journal of Social and Humanities

Coaching Culture Implementation Strategy in Improving Company Performance: PT Neural Technologies Indonesia Case Study Setiatmoko, Trie; Ma’arif, Mohamad Syamsul; Suhendi, Suhendi
Asian Journal of Social and Humanities Vol. 3 No. 9 (2025): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i9.573

Abstract

In today’s competitive business environment, companies face the dual challenges of improving performance and retaining qualified employees. One strategy gaining recognition is the development of a coaching culture, which has been shown to positively impact both organizational performance and employee retention. This study examines the implementation of a coaching culture at PT Neural Technologies Indonesia, analyzing the strategies employed and their effects on company performance. Using a mixed-method approach, this study combines quantitative data from SEM-PLS with qualitative insights from in-depth interviews and strategy analysis through the Eckenrode method. The results indicate that a strong coaching culture, driven by leadership commitment, coaching competence, and integration into management processes, significantly enhances company performance and employee retention. Notably, the ESQ 3.0 Coaching model was effective in fostering intrinsic motivation and aligning individual goals with organizational objectives. Practical recommendations for enhancing coaching culture include prioritizing leadership commitment, offering continuous coaching competency development, and embedding coaching practices into the organizational structure. These strategies are crucial for sustaining a coaching culture that contributes to long-term performance improvement and employee engagement. This study highlights the importance of leadership in creating a supportive coaching environment and suggests that a well-implemented coaching culture is integral to achieving business success.
Strategic Implementation of Pre-Employment Training Programs For New Employees at PT PLN (Persero) Dewi Arianingrum, Meira; Ma’arif, M. Syamsul; Suhendi, Suhendi
Asian Journal of Social and Humanities Vol. 3 No. 2 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i2.457

Abstract

The availability of professional and trained human resources is the key to the success of a company. However, it is unfortunate when employees who have received a training program actually resign from work. This is what happened in the PLN work environment. The mental readiness factor and the training program are not as expected to be the cause for new employees. This study aims to evaluate the implementation of pre-service learning for new employee candidates of PT PLN (Persero) and find out future implementation strategies. The research method uses mixed methods, namely quantitative and qualitative. This research uses the Kirkpatrick level I approach with data processing techniques using the Customer Satisfaction Index and Importance Performance Analysis methods, as well as the Eckenrode method. The results show that the strength level of the implementation of the pre-service training program shows very good results because the training program provided by company management provides useful value to support work activities. Furthermore, this pre-service training program is considered effective because it has provided a very high level of satisfaction for employees. Meanwhile, the factor that causes employees to resign from their jobs is because there is still a mismatch between training and the reality of work practices in the field. So the future strategy to retain new employees is to strengthen the mentorship program, strengthen the character of prospective new employees, and update content, and career development.
Coaching Culture Implementation Strategy in Improving Company Performance: PT Neural Technologies Indonesia Case Study Setiatmoko, Trie; Ma’arif, Mohamad Syamsul; Suhendi, Suhendi
Asian Journal of Social and Humanities Vol. 3 No. 9 (2025): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i9.573

Abstract

In today’s competitive business environment, companies face the dual challenges of improving performance and retaining qualified employees. One strategy gaining recognition is the development of a coaching culture, which has been shown to positively impact both organizational performance and employee retention. This study examines the implementation of a coaching culture at PT Neural Technologies Indonesia, analyzing the strategies employed and their effects on company performance. Using a mixed-method approach, this study combines quantitative data from SEM-PLS with qualitative insights from in-depth interviews and strategy analysis through the Eckenrode method. The results indicate that a strong coaching culture, driven by leadership commitment, coaching competence, and integration into management processes, significantly enhances company performance and employee retention. Notably, the ESQ 3.0 Coaching model was effective in fostering intrinsic motivation and aligning individual goals with organizational objectives. Practical recommendations for enhancing coaching culture include prioritizing leadership commitment, offering continuous coaching competency development, and embedding coaching practices into the organizational structure. These strategies are crucial for sustaining a coaching culture that contributes to long-term performance improvement and employee engagement. This study highlights the importance of leadership in creating a supportive coaching environment and suggests that a well-implemented coaching culture is integral to achieving business success.
Co-Authors AA Sudharmawan, AA Adamy, Laila Ade, Ade Saputra Adianti, Vivi Afif, M Nur Agus Prasetyo Ahmad Aminudin Ahmad Fadlan Ahmad Madkur Ahmad Ramadhan Arbi Dimyati Asqia, Misna Astuti, Ismadiyanti Purwaning Budiman Budiman Damayanti, Neng Reni Anggia Dewi Arianingrum, Meira Dewi Mahrani Rangkuty Efendi, Bakhtiar Efendi, Bhaktiar Efendi, Niko Elina, Riskiana Entang, Mohammad Fadhila, Salma Syahnur Fadlan, Ahmad Fahmi, Alm. Idqan Febriani Laili, Afini Fitria Anisa, Risa Ghifar, Azqi Nurhidayatul Hakim, Nasrul Hidayatullah, Muhammad Ikhsan Hifni Septina Carolina, Hifni Septina Imron Nugraha, Imron Nugraha Ismail, Depid Karo, Ruth Silvania Br Khairuddin - Khoirunnisa, Tazkia Kusdi Prijono Lia Nazliana Nasution Ma'arif, Mochamad Syamsul Martinus Tukiran Ma’arif, M. Syamsul Mirantika, Mirantika Mohamad Syamsul Ma’arif Muh Syaiful Romadhon Muslim, Sarip Mustika Aji, Nur Mutiara Annisa Nana Mulyana Nasrulloh, Nauval Naveliano, Iqbal Nazliana Nasution, E Lia Nazliana Nasution, Lia Novari, Eri Novianti, Catur Nur Rohmat Nur Wulandari, Intan Nurfatimah, Tina Nurkhalifah, Risma Nurlatifah Nurlatifah, Nurlatifah Nurul Hilda Syani Putri permatasari, cindy Prakasa, Ary Pratama, Reza Fauzan Puspitasari, Nindya Farah Dwi Putri Sujatna, Tarisa Dwi Putri, Maritza Zahwa Arinditya Rakhmini Juwita Randi, Randi Ratna Marta Dhewi Ravelina, Nurul Izzah Ridhani, Ridhani RIFAI, ARDI Rofi Nursyamsi, Abdul Rohmad Salam, Rohmad RR. Ella Evrita Hestiandari Rusdianto, Budi Rusiadi, E Sabda Alam Safrida, Winda Samudera, Ahmad Bayu Setia Mulyawan, Setia Setiatmoko, Trie Sofiyuloh, Bayu Sukmana, Candra Sulthan, Imada Ujang Sumarwan Widya, Atika Wijaya, Winda Nurhalizah Wirani, Yekti Yudha Heryawan Asnawi Yulianti Yulianti Zain, Nurafifah Zuhairi, Fawzi Rahmadiyan