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Journal : International Journal of Nursing and Health Services (IJNHS)

The Role of Teamwork in Building Patient Safety Culture at Hospital “X” in South Jakarta, Indonesia Shameela, Alika; Sulistiadi, Wahyu
International Journal of Nursing and Health Services (IJNHS) Vol. 7 No. 1 (2024): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v7i1.765

Abstract

Background: Patient safety is an important discipline for improving the quality of hospital health services.  By establishing a positive patient safety culture in a hospital, the commitment to create a safer patient safety culture as an act to reduce incidents is also higher.  One of the supporting factors of patient safety culture is teamwork. Teamwork is an effort to work with other people cooperatively as a part of the group. Hospital "X" is a hospital located in  South  Jakarta that in carrying out their mission to improve the quality of their health services, requires a positive patient safety culture. Objective: This research aims to analyze the role of teamwork in building a safer patient safety culture at Hospital “X". Method: This research is qualitative research with a case study approach using in-depth interviews with    4 informants.   The research was conducted in   August- September 2023. Result: The results of the research show the patient safety culture in Hospital "X". Hospital Hospital  "X"  already has a fairly positive patient safety culture by having a patient safety program and good teamwork,  but still needs more evaluation on its implementation. In addition, teamwork has an important role in building a patient safety culture in terms of team effectiveness, support for staff, as well as regular reviews and evaluations of the team.  Conclusion:  The patient safety program at Hospital “X” already exists and has been running quite well.    The factors contributing are teamwork and collaboration, but the effectiveness of teamwork is still not quite effective. Recommendation: Therefore, a tiered guidance supervision system is recommended along with a regular seminar or training and support management
Co-Authors Abriani, Fanny Annisa Adang Bachtiar Al Asyary Arbitera, Cahya Ardiani, Revy Arismen Arismen Astriana Astriana, Astriana Azhar, Rodiyah Azis, Sri Juniarti Badra Al Aufa Bajri, Ahmad Bantolo, Suryo Bawazier, Nisma Boy Muchlis Bachtiar Damanik, Regina Destrina Damput, Fransiska Satriani Dewajanti, Hanny Dumilah Ayuningtyas Eka Ginanjar ekasari, ferti dwi Embu, Yoseph Kea Endah Lestari Endang Winiati Bachtiar Evi Martha Fairiska, Nindy Fatimah, Sarah Fenilho, Yunita Gustik, Vellyana Gustina, Ira Hadi , Putri Halley Sari Hamzah, Aries Hardjanti, Amalia Ari Izzan Hurruzia, Muhammad Jati, Prasetyaning Junaidi, M. Andri Kamaluddin, Rachmat Karolina, Sinta Kirana, Irin Koire, Ibrahim Isa Leawaty, Leawaty Liusono, Justinus Lova, Lovia Lubis, Ivan Reynaldo Mahdur, Rika Risalam MALA HAYATI, MALA Mangoma, Joyce Manik, Irfan Rohot Uli Maranggi, Octavianus Mayansari, Addinda Intan Melissa, Hilda Mochamad Iqbal Nurmansyah Muannisa, Naila Falichatul Muchtar muchtar Muhammad Tsany Saadi Muhammadi, Muhammadi Mulyanti Mulyanti nabella, nabella Nanda, Esi Daktari Nanny Harmani Natalia, Tiara Edithia Nova, Narizma Novolino, Novalino Nugroho, Bagus Paramita, Bunga Listia Permanasari, Vetty Yulianty Pertiwi, Revita Anisa Primasari, Elsa Puput Oktamianti Putri, Rizkha Nadha Hasrizal Putrie Sesunan, Rheine Indira Rahmadini, Indah Mustika Rahmawati, Layli Ratna Ramadhani Refyan, Sarah Athiyyahmaulidya Rita Kumalasari Riupassa, Kelvin Safi’i, Akhmad Salimah, Nahda Sari, Noormaya Setyaningsih, Tyas Shameela, Alika Sjaaf, Amal Chalik SRI RAHAYU Suwandi, Indah Pratiwi Syiroj, Agung T R Taufik, Nadya Aviliyani Thomas, Parulian Tjen Dravinne Winata Utami, Sintha Veruswati, Meita Widyasanti, Nisrina Wijaya, Andreas Wijaya, Ody Yuliana S, Rina Zuhdi, Nadya Adina