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Puji Sulistyaningsih
Universitas Muhammadiyah Magelang
Religion Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Public Health Social Sciences

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The Application Of The Principle Of Good Faith In Online Transactions As An Effort To Protect The Law Against Consumers Pawestri, Ros; Heniyatun, Heniyatun; Sulistyaningsih, Puji; Praja, Chrisna Bagus Edhita
Prosiding University Research Colloquium Proceeding of The 14th University Research Colloquium 2021: Bidang MIPA dan SOSHUM
Publisher : Konsorsium Lembaga Penelitian dan Pengabdian kepada Masyarakat Perguruan Tinggi Muhammadiyah 'Aisyiyah (PTMA) Koordinator Wilayah Jawa Tengah - DIY

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Abstract

The principle of good faith is one of the efforts to provide legal protection to consumers inonlinetransactions. This research aims to review andauthorize theapplication of theprinciple of goodfaith, and its legal protectionif consumers are harmed in onlinetransactions. This research is expected to provide additional thought for all partiesinvolved in transactions through online. The method used in this study is normativejuridical, with data collection through literature studies and interviews. The resultsshowed that the application of the principle of good faith by business actors in transactionsthrough online is a very important thing, and must be implemented by the partiesconcerned, so that no party is lost. This is because good faith is the basis of business actorsin making agreements to minimize losses for consumers. But in practice there are stillmany consumers who are harmed by business actors. Legal protection of consumers isbased on Law No. 8 of 1999 on Consumer Protection and Law No. 19 of 2016 on changesto Law No. 11 of 2008 on Information and Electronic Transactions (ITE Law), namely whatare the rights and obligations of business actors and comments, and how the provisions ononline transactions to protect the interests of the parties. Legal efforts that can be done byconsumers are settlements on a non-litigation basis or litigation.
Co-Authors Agus Ginanjar, Muhammad Agus Ginanjar, Muhammad Ana Fitriyani Ana Fitriyani Andrian, Ulfa Faradilla Annisaul Azizah Arif Mubarok Asiyah, Yeni Astutik, Zulfiani Ayu Azizah, Annisaul Bambang Tjatur Iswanto Bambang Tjatur Iswanto, Bambang Tjatur Basri Basri Basri Basri Chrisna Bagus Edhita Praja Cristovao A.P, Augusto Dakum Dakum Dakum, Dakum Dasep Nurjaman Deni Saerofi Deny Saerofi Dyah Adriantini Sintha Dewi Elok Dwi Kusumastuti Erina Dwi Trisnawati Faris Fauzi, Muchamad Ferraldinand S, Rafly Fitri, Emilia Nur Habib Muhsin Syafingi Heni Hendrawati Heni Hendrawati Heniyatun Heniyatun, H Jaudah, Tsuroyyaa Maitsaa' Jaudah, Tsuroyyaa Maitsaa’ Johny Krisnan Johny Krisnan, Johny Jovanka Boby Rahardian Kuniaty, Yulia Leo Ervandy, Anggita Marwa, Muhammad Habibi Miftakhul Maulaya Adhiansyah, Siti Vickie Dina Maulaya Adhiansyah, Siti Vickie Dina Mira Wulandari Muhammad, Fadil Muhsin Syafingi, Habib Nandyar Astari Putri Natalia Lestari Ningrum, Anggi Sukma Nisa Henri Wijayanti Noviasari, Dilli Trisna Nurwati Pamungkas, Seno Aji Pawestri, Ros Persada, Bangun Bela Prasetiyo, Adi Candra Putri, Nandyar Astari Rahmawati, Ratna Ratih Setia Ningrum Ratna Rahmawati Resananda, Arif Rusdjijati, Retno Saerofi, Deny Sarah Zahwalisa Aisya Sari, Elvira Purnama Siti Anisah Siti Anisah Sofian, Muhamad Sriwangi, Garni Suharso Suharso Tarihoran, Muthiarahmi Trisna Noviasari, Dilli Tsuroyyaa Maitsaa' Jaudah Vivin Anggraini Yogi Satria Nugraha, Yogi Satria Yulia Kurniaty Yusuf Arifin