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All Journal Jurnal Pendidikan Akuntansi (JPAK) Jurnal Konseling dan Pendidikan Jurnal Manajemen Bisnis Jurnal Minds: Manajemen Ide dan Inspirasi Jurnal Manajemen Pelayanan Publik Jurnal Manajemen Indonesia IJBE (Integrated Journal of Business and Economics) Pendas : Jurnah Ilmiah Pendidikan Dasar International Journal of Social Science and Business Jurnal Pengabdian Masyarakat Khatulistiwa Bahtera Inovasi IICS Jurnal Abdimas Bina Bangsa International Journal of Educational Review, Law And Social Sciences (IJERLAS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Annals of Human Resource Management Research International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam Journal of Artificial Intelligence and Digital Business Jurnal Nusantara Berbakti Jurnal Pengabdian Ibnu Sina International Journal of Management Research and Economics Jurnal Hukum Bisnis Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Pendekar Nusantara MARAS : Jurnal Penelitian Multidisplin International Journal of Economics, Commerce, and Management Digital Innovation : International Journal Of Management Epaper Bisnis: International Journal Entrepreneurship and Management Management Dynamics: International Journal of Management and Digital Sciences Journal of Multidisciplinary Academic and Practice Studies Global Economics: International Journal of Economic, Social and Development Sciences JRTI (Jurnal Riset Tindakan Indonesia) Journal of Accounting Research, Utility Finance and Digital Assets (JARUDA)
Dewi, Nolla Puspita
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Pengaruh Store Atmoshpehere, Harga Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Rimbun Kopi Batam Roy Nanda, Reza; Puspita Dewi, Nolla Puspita Dewi; Mursal, Mursal
Zona Manajerial: Program Studi Manajemen (S1) Vol 13 No 3 (2023): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/manajer.v13i3.1541

Abstract

Memenangkan pasar adalah salah satu tanggung jawab pemasaran,ini akan meningkatkan penjualan dan pada akhirnya menghasilkan keuntungan bagi bisnis. Manajemen organisasi telah mengadopsi strategi pemasaran yang berupaya untuk mencapai tujuan tersebut menciptakan keputusan pembelian. Coffe shop telah berkembang menjadi lebih dari sekedar tempat untuk minum kopi. Perkembangan kopi kekinian dimulai dengan focus pada kopi spesialis yang berkualitas tinggi. Ini melibatkan pemahaman mendalam tentang asal-usul kopi, proses pemanggangan, dan metode penyeduhan yang tepat untuk menghasilkan minuman kopi istimewa.Tujuan penelitian ini adalah untuk menguji pengaruh harga, kualitas pelayanan, dan suasana toko terhadap kepuasan pelanggan di Rimbun Coffee Shop. Analisis regresi linier berganda kuantitatif adalah metode yang digunakan. Populasi penelitian berjumlah 17.250 konsumen, dan sampel yang digunakan sama besarnya 100 responden. Hasil penelitian menunjukan bahwa kepuasan pelanggan sangat dipengaruhi oleh harga, kualitas layanan, dan suasana toko. Kepuasan pelanggan secara signifikan dipengaruhi oleh harga, kualitas layanan, dan suasana toko pada saat yang bersamaan.
Pengaruh Disiplin Kerja, Komunikasi Kerja, dan Kerjasama Terhadap Kinerja Pegawai di Dinas Kesehatan Kota Batam Alviani, Maylan; Dewi, Nolla Puspita; Wahyuni, Etty Sri
Zona Manajerial: Program Studi Manajemen (S1) Vol 14 No 3 (2024): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/zonamanajer.v14i3.1726

Abstract

As social beings, humans have individual characteristics that differ from each other and always strive and depend on others to meet their life needs. This study aims to find out how work discipline affects staff performance; how work communication affects employee performance; How Collaboration affects employee performance; and how discipline, communication, and collaboration affect staff performance at the Batam City Health Service. This study uses a quantitative approach. The type of survey research used is a questionnaire used to gather information from participants. The study took samples from all of the Health Service employees, a total of 126 people, using saturated sampling techniques. This research uses both types of data analysis: descriptive and quantitative analysis. The results of the study show that work discipline has a positive and significant impact on employee performance in this study, as demonstrated by the 7.373 t value above 1.979 and a significant value of 0,000 below 0.05. Furthermore, the test results show that the work communications variable has a positively and significant effect on the performance of employees in the Batam City Health Service, this is proved by obtaining the 3.798 t score greater than 1.979, and the significant 0.000 value below 0.05 Then the test result showed that, although not significant, the impact of cooperation on the employee's performance in Batam Municipal Health Service has positive but non-significant impact. This is shown by the t value of 0.553 below 1.978 and a significant value of 0,595 above 0.05 Further, it is seen that independent variables such as work disciplines, work communication, and cooperation work have a similarly positive impact on staff performance. The F test result showed 126,830 greater than the F table of 2.68 with a significant value of 0,000 less than 0.05
Impact of Sales Volatility, Operating Cash Flow, and Leverage on Earnings Persistence via Slack Resources: Evidence from Indonesian Mining Firms (2013–2018) Salmayani, Salmayani; Puspita Dewi, Nolla; Diah Lestari, Widyanti; Wibisono, Chablullah
Jurnal Pendidikan Akuntansi (JPAK) Vol. 13 No. 2 (2025)
Publisher : Program Studi Pendidikan Akuntansi Fakultas Ekonomika dan Bisnis Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Studi ini dimaksudkan untuk menelaah dampak dari instabilitas penjualan, perubahan arus kas operasional, serta tingkat leverage terhadap keberlangsungan laba perusahaan, dengan slack resources diposisikan sebagai variabel mediasi. Pendekatan penelitian yang digunakan bersifat kuantitatif, dengan mengaplikasikan analisis regresi data panel serta jalur (path analysis) untuk menguji hubungan antarvariabel. Sebanyak 138 sampel berasal dari data keuangan perusahaan tambang yang telah terdaftar pada Bursa Efek Indonesia (www.idx.co.id) dalam rentang tahun 2018 hingga 2023. Temuan penelitian ini mengindikasikan bahwa baik ketidakstabilan penjualan maupun variabilitas arus kas operasi tidak ditemukan pengaruh yang bermakna secara statistik terhadap slack resources. Sebaliknya, leverage menunjukkan efek negatif yang signifikan terhadap slack resources. Secara statistik, hanya slack resources yang terbukti berperan positif terhadap keberlanjutan laba. Selain itu, variabel volatilitas penjualan, fluktuasi arus kas, dan leverage tidak menunjukkan pengaruh secara langsung maupun melalui jalur tidak langsung terhadap persistensi laba dengan perantara slack resources.
Pengaruh Pelatihan Packaging, Inovasi Dan Motivasi Terhadap Kualitas Produk Dengan Brand Image Sebagai Variabel Intervening Pada Pelaku Usaha Industri Kecil Dan  Menengah (IKM) Binaan Dekranasda Provinsi Kepulauan Riau Dianalfianti, Zurfiera; Satriawan, Bambang; Puspita Dewi, Nolla
Bahtera Inovasi Vol 9 No 2 (2025): Jurnal Bahtera Inovasi
Publisher : Program Studi Manajemen FEBM UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/bi.v9i2.7589

Abstract

Many Small and Medium Enterprises (SMEs) in the Riau Islands face obstacles in meeting product standardization, particularly related to production facilities that do not meet Good Manufacturing Practices (GMP) standards. This hinders their ability to export, despite government support to facilitate SMEs in licensing and development. This research is intended for explanatory or confirmatory purposes, namely to explain the causal relationships between variables through hypothesis testing. Based on the results of the research data analysis above, the following conclusions can be drawn from this study: Training, innovation, and motivation have a significant influence on product quality. Innovation does not significantly influence product quality. Training and innovation have a significant influence on product quality through the path coefficient results, while motivation does not have a significant influence on product quality through the path coefficient results.
Pengaruh Work Family Conflict, Work Life Balance ,  Dan Beban Kerja Terhadap Kinerja Pegawai Dinas Perindustrian Dan Perdagangan Provinsi Kepulauan Riau Melalui Komitmen Kerja Sebagai Variabel Intervening Nasution, Novita; E Rumengan, Angelina; Puspita Dewi, Nolla
Bahtera Inovasi Vol 9 No 2 (2025): Jurnal Bahtera Inovasi
Publisher : Program Studi Manajemen FEBM UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/bi.v9i2.7595

Abstract

Imbalance between work and family is a variable that impacts employee performance, as it can negatively impact both family and performance. If one role at work requires more effort or attention than the role at home, work-family conflict will arise. The majority of employees are married. This indirectly reduces the amount of time spent together with their families. The research approach used a quantitative approach, as this research is presented numerically. Work-life balance and work-family conflict have no significant effect on work commitment, while workload has been shown to increase employee commitment. All of these variables—work-life balance, work-family conflict, workload, and work commitment—have a positive effect on employee performance. However, work commitment does not act as a significant mediator in the relationship between work-life balance, work-family conflict, or workload and performance, so the influence of these variables on performance is direct.
Pengaruh Kualitas Produk, Kemudahan Penggunaan, dan Keamanan terhadap Kepuasan Nasabah Pengguna Aplikasi Byond By Bsi di Kecamatan Bengkong Casandra; Dewi, Nolla Puspita; Auzar, Silvia Revana
Zona Manajerial: Program Studi Manajemen (S1) Vol 15 No 2 (2025): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/zonamanajer.v15i2.2052

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kualitas produk, kemudahan penggunaan, dan keamanan terhadap kepuasan nasabah pengguna aplikasi Byond by BSI di Kecamatan Bengkong. Fenomena gangguan sistem pada aplikasi Byond by BSI yang terjadi secara menyeluruh pada Februari 2025 memicu lonjakan ketidakpuasan nasabah. Penelitian ini menggunakan metode kuantitatif dengan melakukan penyebaran kuisioner terhadap 100 responden nasabah pengguna aplikasi Byond by BSI dan diolah dengan menggunakan perangkat lunak SPSS versi 27. Hasil penelitian mengungkapkan bahwa (1) kualitas produk berpengaruh positif dan signifikan terhadap kepuasan nasabah, (2) kemudahan penggunaan berpengaruh positif dan signifikan terhadap kepuasan nasabah, (3) keamanan berpengaruh positif dan signifikan terhadap kepuasan nasabah, (4) secara simultan, kualitas produk, kemudahan penggunaan, dan keamanan terhadap kepuasan nasabah. Temuan ini menunjukkan bahwa untuk meningkatkan kepuasan nasabah diperlukan penguatan kualitas teknik aplikasi, kemudahan antarmuka, serta sistem keamanan yang andal perlu menjadi perhatian utama.
GREENHOUSE GAS EMISSION CONTROL IN NATIONAL DEVELOPMENT Naseha Elkarima; Muammar Khaddafi; Sri Yanti; Nolla Puspita Dewi; Rico Nur Ilham
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i1.2548

Abstract

Environmental issues such as global warming, the greenhouse effect, and drastic climate change, as well as social issues such as meeting the needs of both workers and interested parties continue to increase, and urge the development of innovative financial products. Manufacturing companies are currently in the spotlight of various interested parties, there are 8 industrial sectors that contribute large amounts of carbon emissions, namely: cement industry, steel industry, pen and paper industry, textile industry, ceramic industry, fertilizer industry, petrochemical industry, and food and beverage industry. This concern for the environment must continue to be improved seeing that the impact of company operations is very significant starting from the greenhouse gas effect which continues to increase every day. As a country committed to the climate change control agenda, Indonesia has developed regulations, action programs and systems and mechanisms to reduce GHG emissions to meet the Nationally Determined Contribution (NDC) target and control GHG emissions in national development. One of the supporting mechanisms developed is the Value of Carbon Economy.
THE INFLUENCE OF ENTREPRENEURIAL COMPETENCE, MARKET ORIENTATION, AND GOVERNMENT SUPPORT ON THE PERFORMANCE OF MSMES IN THE CULINARY SECTOR IN TANJUNG PINANG CITY WITH SELF-EFFICACY AS AN INTERVENING AGENT M. Faizal Rangkuti; Nolla Puspita Dewi; Ramli
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i2.3819

Abstract

Micro, Small, and Medium Enterprises (MSMEs) have a significant contribution to the Indonesian economy, including in Tanjung Pinang City, which has great potential in the culinary sector. However, MSMEs in this region still face challenges such as low entrepreneurial competency, weak market orientation, suboptimal government support, and varying levels of self-efficacy. This study aims to analyze the influence of entrepreneurial competency, market orientation, and government support on the performance of MSMEs in the culinary sector in Tanjung Pinang City, with self-efficacy as an intervening variable. The research approach uses a quantitative method with an explanatory design. The research sample consisted of 291 respondents selected using a purposive sampling technique, and data were analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results show that entrepreneurial competency, market orientation, and government support have a positive and significant effect on MSME performance, both directly and through self-efficacy as a mediating variable. Self-efficacy is proven to strengthen the relationship between internal and external factors on business performance. These findings underscore the importance of enhancing entrepreneurial capacity, consistently implementing market orientation, and optimizing government support in boosting the performance of MSMEs in the culinary sector. This research provides practical implications for local governments and MSMEs in designing integrated business development strategies, as well as theoretical contributions in expanding the study of the relationship between entrepreneurial competency, market orientation, government support, and self-efficacy in the context of MSMEs in Indonesia.
THE EFFECT OF COMPENSATION, WORKLOAD AND ORGANIZATIONAL COMMITMENT ON THE PERFORMANCE OF NON-ASN STATE HIGH SCHOOL TEACHERS IN BATAMCITY WITH ACHIEVEMENT MOTIVATION AS AN INTERVENING VARIABLE Sri Rahayu; Bambang Satriawan; Nolla Puspita Dewi
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i2.3822

Abstract

This study aims to analyze the effect of compensation, workload, and organizational commitment on the performance of non-ASN state high school teachers in Batam City, with achievement motivation as an intervening variable. The background of the study is based on the phenomenon of low performance of some non-ASN teachers as indicated by the increasing proportion of performance assessments in the "sufficient" category from 24.0% in 2023 to 29.5% in 2024, which is thought to be influenced by low compensation, high workload, and weak organizational commitment. This study uses a quantitative approach with an explanatory research method. The study population was all 359 non-ASN state high school teachers in Batam City, using a saturated sampling technique. Primary data were collected through a Likert-scale questionnaire, while secondary data were obtained from official documents of the Riau Islands Provincial Education Office. Data analysis was carried out using Structural Equation Modeling based on Partial Least Squares (SEM-PLS) to test the direct and indirect effects between variables. The results showed that compensation had a positive and significant effect on teacher performance and achievement motivation. Workload had a negative effect on performance, but not significant on achievement motivation. Organizational commitment has a positive and significant effect on performance and achievement motivation. Achievement motivation has a positive and significant effect on performance, while also mediating the relationship between compensation and organizational commitment on performance. However, achievement motivation does not mediate the effect of workload on performance. The implications of this study are the need for policies to increase appropriate compensation, manage proportional workloads, and strengthen organizational commitment to improve achievement motivation and the performance of non-civil servant teachers. This study is expected to serve as a reference for the Riau Islands Provincial Education Office in formulating human resource management policies in the education sector.
Penyuluhan Urgensi Legalitas Usaha Dan Pemasaran Berbasis Teknologi Bagi Pelaku Umkm Di Kelurahan Sembulang Kecamatan Galang Kota Batam Nolla Puspita Dewi; Nicha Suwalla; Sri Yanti; Nurhatisyah Nurhatisyah; Ana Faizah; Faris Ramadhan; Benni Sumarman
Jurnal Nusantara Berbakti Vol. 1 No. 3 (2023): Juli : Jurnal Nusantara Berbakti
Publisher : Universitas Kristen Indonesia Toraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jnb.v1i3.180

Abstract

Galang District Is One of the Administrative Areas of Batam City Formed Based on Law Number 53 of 1999 Established on October 4, 1999, Galang District Was Effectively Run After the Inauguration of the Galang Sub-District Head by Decree of the Mayor of Batam Number: Kpts 02/III. 2000 March 2, 2000. The area of ​​Galang District is 2,018.5 km2, consisting of 350.8 km2 of land and 1,667.7 km2 of sea, with a total population of 9,025 males and 8,021 females with a total population of 17,046. The Galang District area consists of 32 RWs and 83 RTs. When viewed based on ethnicity, the Galang sub-district area has at least several ethnic groups (ethnicities) inhabiting this area, namely Malays, Javanese, Flores, Buton, Banjar, Batak and other (ethnic) tribes. Sembulang Village is in the Galang District, Batam City, Riau Archipelago Province. The results of surveys or observations, at this location there is still a lack of socialization or counseling regarding the legality of technology-based businesses and marketing in the Kelurahan and RT/RW. The businesses in Galang District range from banana chips, onion chips, cakes to birthday cakes. The implementation of community service is carried out by counseling first and then providing assistance on the practice of the counseling. Availability of experts from Batam University Lecturers, and assistant staff from students, participants (community), local officials so that this Community Service activity is carried out.
Co-Authors Abrianty Antartika Ade Rahmah Ady Hermawan Ady Hermawan Alviani, Maylan Ana Fahizah Ana Faizah Andi Hidayatul Fadlilah Anggra Anggra Auzar, Silvia Revana Azwandi Bambang Satriawan Basri Basri Basri Basri Benni Sumarman Casandra Chablullah Wibisono Chabullah Wibisono Dahlan Gunawan Dessy Mita Mariana Malau Dianalfianti, Zurfiera Dwi Kartika Sari Eddy Riyanto Oemar Husein Elkarima, Naseha Elly Rumengan Ely Kurniawati Etty Sri Wahyuni Friadi, John Habibie, Mohammad Arief El Harahap, Morina Harifda INDRAYANI INDRAYANI Intan Rahmadian Ira Wati Isramilda, Isramilda Jemmy Rumengan Khaira Rizfia Fachrudin Liana Liana Liyana Khairunnisa Fawwaz Luthfi, Andi M M. Faizal Rangkuti Malau, Dessy Mita Mariana Muammar Khaddafi Mulyadi Mulyadi Mursal Mursal Mursal Mursal Naseha Elkarima Nasution, Novita Ngaliman, Ngaliman Nicha Suwalla Nicha Suwalla Nurhatisyah Nurhatisyah Pawar, Avinash Putri Mauliza R.A. Widyanti Diah Lestari Ramadhan, Faris Ramli Ramli , Ramli Ramli Ramli Rangkuti, M. Faizal Rico Nur Ilham Rizki Hidayat Roy Nanda, Reza Rucyana Rumengan, Angelina E. Salmayani, Salmayani Sari Hidayat, Berliana Sari, Dwi Kartika Sateiawan, Bambang Sirait, Amri Siregar, Khairuddin Sri Rahayu Sri y Sri Yanti Sri Yanti Sri Yanti Sri Yanti Sri Yanti Suwalla, Nicha Syahrianis Syahrianis Syarifah Fatimah Syukur, Ihram Bani Ulfa Wibisono Yeni Ardianti Yuliansyah Yuliansyah