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All Journal Jurnal Ekonomi Manajemen Sistem Informasi BASKARA: Journal of Business and Entrepreneurship Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Jurnal Abdimas ADPI Sosial Dan Humaniora Jurnal IPTEK Bagi Masyarakat Jurnal Impresi Indonesia Jurnal Manajemen Bisnis Transportasi dan Logistik Journal of Accounting and Finance Management (JAFM) Jurnal Pengabdian Masyarakat dan Penelitian Terapan
Mustika Sari
Institut Transportasi Dan Logistik Trisakti
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Mechanical Engineering Physics Public Health Social Sciences Transportation Other

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Sektor Penerbangan Global dalam Isu Perubahan Iklim : Dampak dan Mitigasinya Dinar Dewi Kania; Dian Artanti Arubusman; Mustika Sari
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 2 (2021): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i2.713

Abstract

Climate Change is one of the negative impact of globalization which currently challenges  the world community. Climate change is also an important issue in the global aviation sector. However, the growth of  CO2 and Greenhouse Gas emissions from the global aviation sector continues to increase in line with the demand for aviation services. This paper aims to describe the growth of global aviation industry which has an impact on the  increasing of carbon emissions (CO2) trend globally and the mitigation efforts to anticipate weather worsening in the future.  The result shows that the growth of Passenger Kilometer Revenue (RPK) on international flights since 2010 has continued to increase significantly. In general, the global aviation industry (including domestic and international; both passenger and cargo) is estimated to contribute to climate change through 1.9% greenhouse gas emissions (which includes all greenhouse gases) and 2.5% CO2 emissions, and 3. 5% of “Effective Radiative Forcing' (ERF).The reduction of CO2 emissions from the aviation sector includes: 1) improvement of technological efficiency; 2) increased operational efficiency, 3) Use of alternative fuels ,4) change the travel behaviour, etc. Moreover, the mitigation strategies to reduce the impact of AIC (Aircraft-Induced Clouds) in the short term and at low cost can be carried out by operational changes to the aircraft trajectory and adaptation of jet engine fuel.  
Strategi Pemasaran Dalam Upaya Meningkatkan Pelayanan Jasa Pada PT AeroJasa Kargo Tahun 2021 Etgar Ramadhani Pambudi; Mustikasari Mustikasari; Siti Nurhayati; Sarinah Sihombing
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 7, No 3 (2021): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v7i3.675

Abstract

PT Aerojasa Cargo is one of the subsidiaries in the business strategy group of the Garuda Indonesia Group Aerowisata unit which is engaged in transportation, tourism, hospitality, logistics and flight catering services. Tbk. The method used in this research is descriptive qualitative using SWOT analysis. Based on the results of the SWOT analysis, the IFE matrix shows that the strength and weakness factors have a total score of 3.47. This indicates that the condition is in a very strong internal position. Furthermore, the EFE matrix shows that the opportunity and threat factors have a total score of 3.14. This indicates that the Cargo Services business can respond to the opportunities that exist in the right way so as to avoid threats in the industrial market. The quadrant diagram shows that PT Aero Jasa Cargo is in the Growth quadrant where the quadrant is in a very favorable condition. The results of the SO strategy, obtained the strength factor that must be maintained in order to be able to take the existing opportunities, the ST strategy shows that the company must maximize the strength to overcome the existing threats, the WO strategy, take advantage of the existing opportunities by minimizing the company's weaknesses. As well as the WT strategy which requires companies to be able to minimize weaknesses and avoid threats.
Pemberdayaan Masyarakat Melalui Pelatihan Basic Cargo Bagi SMKA Lampung dan SMKN 4 Depok Wynd Rizaldy; Mustika Sari; Reni Dian Octaviani
Jurnal Abdimas Adpi Sosial dan Humaniora Vol. 4 No. 3 (2023): Jurnal Abdimas ADPI Sosial dan Humaniora
Publisher : Asosiasi Dosen Pengabdian kepada Masyarakat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47841/jsoshum.v4i2.318

Abstract

The background of this training comes from the necessity to provide Aviation students in the transportation and logistics field with knowledge concerning Basic Cargo in the aviation industry. The purpose of this Community empowerment service is to enrich the students' knowledge, preparing them for future employment in the airline industry, and certifying them with Basic Cargo knowledge in compliance with applicable regulations. This service activity was conducted from June 12 to 14, 2022, for SMK Aviation Branti Lampung and SMKN 4 Depok. The method used for implementing this service involved conducting training through relaxed but focused conversations using online media, specifically Zoom, with the students. The results of this service indicated that the students' understanding improved from 44% to 90%, as shown in the pre and post-tests conducted among 30 participants from SMK Lampung and Depok. The understanding level increased by an average of 46%.
Sosialisasi Keamanan Penggunaan Motor Listrik Untuk Siswa SMA 62 Jakarta Mustika Sari; Reni Dian Octaviani; Edi Abdurachman
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 2 No. 2 (2024): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (April - Juni 2024)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v2i2.474

Abstract

Sosialisasi mengenai keamanan dalam penggunaan motor listrik menjadi hal yang sangat penting untuk mengurangi risiko yang terkait. Upaya sosialisasi tersebut menjadi krusial dalam meningkatkan pemahaman dan kesadaran masyarakat tentang aspek keamanan yang terkait dengan penggunaan motor listrik, termasuk sistem keamanan, prosedur pengisian daya yang aman, penanganan baterai, dan perawatan yang tepat. Faktor risiko seperti potensi kecelakaan, risiko kebakaran, dan keamanan selama pengisian daya juga mendapat perhatian khusus. Diharapkan melalui sosialisasi, pelatihan, dan penerapan teknologi keamanan inovatif, masyarakat dapat merespons penggunaan motor listrik dengan pemahaman yang lebih baik tentang aspek keamanannya. Dengan demikian, peningkatan kesadaran ini diharapkan dapat mengurangi risiko kecelakaan dan masalah keamanan lainnya yang terkait dengan penggunaan motor listrik, sehingga penggunaan motor listrik menjadi lebih aman dan berkelanjutan di masa mendatang.
Asuransi Sebagai Pengalihan Risiko bagi Siswa SMK di Jakarta Timur Nursery Alfaridi S Nasution; Reni Dian Octaviani; Yosi Pahala; Juliater Simarmata; Mustika Sari
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 2 No. 2 (2024): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (April - Juni 2024)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v2i2.482

Abstract

Jumlah kendaraan pribadi di Indonesia meningkat setiap tahunnya, peningkatan tersebut di dominasi oleh sepeda motor. Sayangnya, hal ini juga diikuti oleh meningkatnya jumlah kecelakaan kendaraan bermotor khususnya sepeda motor di Indonesia, yang korbannya di dominasi oleh generasi muda. Sosialisasi ini dilakukan untuk memberikan informasi lebih jelas tentang asuransi yang dapat mengalihkan risiko ketika terjadi kecelakaan lalu lintas. Pada sosialisasi tersebut ditemukan bahwa belum banyak peserta yang memahami asuransi kecelakaan. Melalui sosialisasi ini, diharapkan generasi muda memahami manfaat perlindungan finansia yang diperoleh. Sehingga, peserta sosialisasi dapat membuat keputusan yang cerdas tentang melindungi keluarga, aset, dan diri mereka sendiri. Selain itu, juga mengajarkan generasi muda tentang manajemen risiko, pentingnya perencanaan keuangan, dan membiarkan mereka melihat masa depan dengan lebih percaya diri.
Optimisation of Third Party Logistics Process in Freight Forwarding to Improved Efficiency Mustika Sari; Bagus Ridwant Ramadhan; Iqbal Firmansyah; Sekar Widayastuti
BASKARA : Journal of Business and Entrepreneurship Vol. 8 No. 1 (2025): BASKARA: Journal of Business and Entrepreneurship
Publisher : Universitas Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54268/baskara.v8i1.27416

Abstract

The study focuses on analyzing the product delivery preparation process within logistics companies to identify inefficiencies and propose actionable improvements. Using methods like Value Stream Mapping (VSM), Process Activity Mapping, and a fishbone diagram, the study aims to reveal the underlying causes of waste in the process. VSM was employed to visualize the entire flow of the delivery process, identifying areas where value is added and where waste occurs. The result is Process Activity Mapping classified activities into three categories: value-added, non-value-added, and necessary non-value-added. This categorization offers valuable insights into potential areas for improving efficiency. The Fishbone diagram further helped identify root causes of waste, focusing on inappropriate processing, excessive transportation, and delays as the main inefficiencies. The study concluded that these types of waste significantly hamper the effectiveness of the delivery activity, increasing costs and lead times. The study advocated for process simplification, optimization of transportation routes, and mitigation of delays via improved planning and coordination to augment operational efficiency and decrease costs in product delivery preparation
Analisa Faktor Penerimaan Penggunaan Electronic Flight Bag Penerbang Senior PT. XYZ Menggunakan Technology Acceptance Model Andre Prananto; Mustika Sari; Reni Dian Octaviani
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6228

Abstract

Tujuan penelitian adalah untuk mengetahui pengaruh perceived usefulness, perceived ease of use yang dipengaruhi oleh variabel eksternal facilitating conditions terhadap behavioural intention to use yang dimediasi oleh attitude toward using dalam penggunaan Electronic Flight Bag penerbang senior PT. XYZ. Permasalahan pada penelitian ini adalah minat penggunaan Electronic Flight Bag yang rendah bagi pilot pada rentang usia tertentu. Pilot pada rentang usia tertentu mengalami kesulitan dalam mengadopsi Electronic Flight Bag. Pelatihan penggunaan Electronic Flight Bag kurang optimal serta kendala yang terdapat pada Electronic Flight Bag. Metode penelitian menggunakan desain kuantitatif dengan data analisis menggunakan SEM PLS. Data analisis yang digunakan adalah inner model dan outer model. Jumlah sampel pada penelitian ini ada 74 responden. Hasil penelitian didapatkan facilitating condition berpengaruh signifikan terhadap perceived usefulness dan perceived ease of use. Perceived usefulness dan perceived ease of use berpengaruh signifikan terhadap attitude toward using. Serta attitude toward using berpengaruh signifikan terhadap behavioural intention to use.
The Effect of Parking Waiting Time, OTP and Incoming Baggage Handling System (BHS) on Passenger Satisfaction with Service Quality as A Mediation Variable at Terminal 3 Soekarno-Hatta International Airport Idham Iriansyah; Jermanto Setia Kurniawan; Yana Tatiana; Mustika Sari; Reni D. Octaviani
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i3.7466

Abstract

This study aims to analyze the influence of Parking Stand, On-Time Performance (OTP), and Inbound Baggage Handling System (BHS) Waiting Time on Passenger Satisfaction, with Service Quality as the mediating variable at Terminal 3 of Soekarno-Hatta International Airport. The population of this study consists of passengers at Terminal 3 of Soekarno-Hatta International Airport, with a sample of 168 respondents meeting the criteria, using a quantitative descriptive approach. The research method employed is the Structural Equation Model (SEM), analyzed using Smart-PLS 3.2.9 software. The results indicate significant effects of Parking Stand on passenger satisfaction, On-Time Performance on passenger satisfaction, BHS Waiting Time on passenger satisfaction, Parking Stand on service quality, On-Time Performance on service quality, BHS Waiting Time on service quality, and Service Quality on passenger satisfaction. However, Parking Stand has an insignificant effect on service quality. Furthermore, Service Quality mediates the relationship between Parking Stand and passenger satisfaction, as well as between On-Time Performance and passenger satisfaction. However, Service Quality does not mediate the relationship between BHS Waiting Time and passenger satisfaction.
The Influence of Product Price and Quality on Customer Repurchase Intentions Through Customer Satisfaction Mediation Aprillia Zimbalis; Nofrisel Nofrisel; Mustikasari Mustikasari
Jurnal Impresi Indonesia Vol. 3 No. 6 (2024): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v3i6.4961

Abstract

This research was conducted with the aim of knowing the influence of prices and products on PT. XYZ Forwarding Indonesia on Repurchase Intention with customer satisfaction as an intervening variable. This affects business competition conditions in the Freight Forwarding industry. Currently, many Freight Forwarding companies have just been established and dare to provide the best offers to attract their customers. The type of research used is quantitative research using a questionnaire as a data collection instrument. The population in this study was PT service users. XYZ Forwarding Indonesia, the sample used was 154 people who had used the service at least twice. The sampling technique used is Probability Sampling. Data analysis technique through SEM-PLS measurements with the help of Smart PLS 4.0.5.9. Software. Based on the results of SEM analysis, the results show that price has a positive effect on customer satisfaction. On the other hand, price has a negative effect on repurchase intention. Then the product is stated to have a positive effect on customer satisfaction and the product also has a positive effect on repurchase interest. Customer satisfaction has a positive effect on repurchase interest. Furthermore, products do not have a direct influence on repurchase interest but are mediated through customer satisfaction. Price also does not have a direct influence on repurchase interest and is mediated through customer satisfaction. So from a Freight Forwarding perspective, companies must pay attention to price in each sale to be able to fulfill customers' desires and make repeat purchases.
Analisis Efisiensi Distribusi Barang dengan Metode Data Envelopment Analysis (DEA) Pada PT Nurul Fikri Bina Prestasi 2024 Herino Herino; Edi Abdurachman; Edhie Budi Setiawan; Mustika Sari; Reni Dian Octaviani
Journal of Accounting and Finance Management Vol. 6 No. 5 (2025): Journal of Accounting and Finance Management (November - December 2025)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i5.2460

Abstract

Efisiensi operasional menjadi aspek krusial dalam pengelolaan lembaga pendidikan nonformal seperti bimbingan belajar, khususnya dalam distribusi bahan ajar dan biaya operasional. Penelitian ini bertujuan untuk mengevaluasi tingkat efisiensi unit-unit bimbingan belajar PT. Nurul Fikri dalam pengadaan bahan ajar dan biaya operasional serta mengidentifikasi sumber ketidakefisienan yang terjadi. Metode yang digunakan adalah Data Envelopment Analysis (DEA) dengan pendekatan input-oriented dan asumsi Constant Return to Scale (CRS) serta Variable Return to Scale (VRS), dengan analisis slack untuk mengidentifikasi potensi perbaikan. Hasil menunjukkan bahwa sebagian besar unit belum mencapai efisiensi penuh pada pendekatan CRS namun menunjukkan efisiensi pada VRS, mengindikasikan bahwa permasalahan utama terletak pada skala operasional bukan efisiensi teknis; nilai slack yang tinggi ditemukan terutama pada komponen biaya fotokopi, alat rumah tangga, dan gaji staf lokasi, dengan unit seperti Sudirman, Buah Batu, dan Antapani sebagai contoh tidak efisien meskipun kepuasan pelanggan meningkat. Kesimpulan penelitian ini menegaskan pentingnya penyesuaian skala operasional dan pengelolaan biaya untuk mencapai efisiensi penuh. Implikasinya, manajemen perlu menerapkan pendekatan berbasis data dalam evaluasi kinerja unit dan pengambilan kebijakan, serta menjaga kualitas layanan meskipun efisiensi ditingkatkan.
Co-Authors Andre Prananto Aprillia Zimbalis Ariesa Ulfa Aswanti Setyawati Bagus Ridwant Ramadhan Danang Darunanto Deslida Saidah Dian Artanti Arubusman Dian Artanti Arubusman Dinar Dewi Kania Dinar Dewi Kania Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Endang Sugiharti Etgar Ramadhani Pambudi Herino Herino I Made Adnyana Idham Iriansyah iqbal Firmansyah Jermanto Setia Kurniawan Juliater Simarmata Muhammad Saleh Nofrisel Nofrisel Nursery Alfaridi S Nasution Oce Prasetya Octaviani, Reni Dian Reni D. Octaviani Rizky Jamiatun Muslimah Sarinah Sihombing Sekar Widayastuti Siti Nurhayati Suan Nauli Wynd Rizaldy Yana Tatiana Yosi Pahala