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Iqbal Ramadhani Mukhlis
Universitas Pembangunan Nasional Veteran Jawa Timur
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mechanical Engineering Social Sciences Other

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UI/UX Redesign of the ‘GOBIS’ Public Transportation Application in Surabaya using the Design Thinking Method Barmin, Aidah Maryam; Wati, Seftin Fitri Ana; Mukhlis, Iqbal Ramadhani
Aviation Electronics, Information Technology, Telecommunications, Electricals, and Controls (AVITEC) Vol 7, No 2 (2025): August
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28989/avitec.v7i2.3017

Abstract

GOBIS is one of the public transportation applications launched by the Surabaya City Government in 2018. However, in the use of GOBIS there are still various problems, A pre-evaluation using the System Usability Scale (SUS) with 20 respondents yielded a score of 45.15—well below the average of 68 and classified as ‘very poor. This study uses the design thinking method with 5 stages, namely empathize, define, ideate, prototype, and testing. Testing on the prototype results involved 5 respondents using the System Usability Scale (SUS) method and maze.co tools to get task results automatically. As a result, this new UI/UX design has gone through usability testing using maze and produced a score of 93/100 and an increase in the SUS score from 45.152 to 82, which is a good category. These results demonstrate that the redesigned interface better aligns with user needs and is more user-friendly, achieving a 36.85-point increase in SUS.
Co-Authors Abdul Rezha Efrat Najaf Afandi, Haekal Ridho Africa, Laely Aghe Aji, Geo Ardana Ihsan Purnama Alya Rizky Natasya Alya Rizky Natasya Anggoro Adit Haptono Aqil, Zharif Ra'is Arif Z Djunaedi Arif Zeinfiki Djunaedi Barmin, Aidah Maryam Chitra Laksmi Rithmaya Deny Hermansyah Dewi Murdiawati Diah Ekaningtias Diah Ekaningtyas Ellen Theresia Sihotang Farras Hafish Zidane Gaguk Suprianto Geo Ardana Ihsan Purnama Aji Gumelar, Mustofa Maulana Lingga Hariadi Yutanto Heri Suprianto Heri Supriyanto Iswanda F. Satibi Iswanda F. Satibi Jonathan Gerry Joy Christianto Kadek Pranetha Prananjaya, Kadek Pranetha Kartika Marta Budiana Khuzaini Khuzaini khuzaini, Khuzaini Maharani, Ganestiana Diah Marya Mujayana Meilisa Lantang, Vanessa Mellyza Silvy Moch. Anang Karyawan Mochammad Vaif Dwi Alifkhan Mohammad Syarrafah Muhammad Alvian Jaya Muhammad Rafi Arganta Muhammad Zainuddin Muhammad Zainuddin Mustofa Maulana Lingga Gumelar Nambi Sembilu Nasution, Zubaidah Natasya, Alya Rizky Naufal Nur Ahmad Nur Rochmah Prasasti Karunia Farista Ananto Rafika Rahmawati Rafika Rahmawati Rafika Rahmawati Rio Alghaniy Putra Riski Aprillia Nita Rithmaya, Chitra Laksmi Rizka Hadiwiyanti Robiah Al Adawiyah Rudi Santoso Salsabilla, Kharisma Agustya Zahra Satibi, Iswanda Fauzan Sembilu, Nambi Sihotang, Ellen Theresia Sinarring Azi Laga Suhartono Suprianto, Gaguk Thomas Aquino Berno Doduk Tika Ayu Hariyanti Tri Luhur Indayanti Sugata Tri Puspa Rinjeni Virdha Rahma Aulia Wahyu Pratama Andhika Maheswara Wati, Seftin Fitri Ana Yani, Prawita Yudha Herlambang Cahya Pratama Yudi Sutarso Zharif Ra'is Aqil