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Pengaruh Promosi, Sistem Penambahan Modal, Dan Kualitas Pelayanan Terhadap Keputusan Pembiayaan Di PT Permodalan Nasional Madani Mekaar Unit Margasari 2 Kabupaten Tegal Umi Mutmainah, Umi Mutmainah; Indah Dewi Mulyani; Nur Afridah; Andi Yulianto; Dumadi, Dumadi
J-CEKI : Jurnal Cendekia Ilmiah Vol. 4 No. 6: Oktober 2025
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v4i6.11582

Abstract

This study seeks to examine the extent to which promotion, the capital addition system, and service quality influence financing decisions at PT Permodalan Nasional Madani (PNM) Mekaar Unit Margasari 2, Tegal Regency. The research adopts a quantitative approach, relying on structured data collection methods through surveys distributed in the form of questionnaires. The respondents were selected from the official customer database of PT PNM Mekaar Unit Margasari 2, ensuring that the sample represented individuals directly involved with the company’s financing services. A total of 109 customers were chosen as the sample to reflect the broader population and to obtain results that are statistically reliable. The findings indicate that promotion, capital addition systems, and service quality each play a crucial role in shaping customers’ financing decisions. When analyzed simultaneously, these three variables demonstrate a significant and measurable effect, suggesting that improvements in promotional strategies, the design of capital addition mechanisms, and the overall quality of service delivery can directly increase customers’ willingness to engage in financing. These results highlight the importance of integrated management strategies within PT PNM Mekaar, emphasizing the need to continuously refine marketing efforts, optimize financial procedures, and maintain high service standards in order to build stronger customer trust and enhance decision-making outcomes.
Pengaruh Kualitas Produk Dan Harga Terhadap Kepuasan Konsumen ( Studi Kasus Pada Cam Cafe Brebes ) Ahmad Dani Riyanto; Roby Setiadi; Andi Yulianto
Jurnal Manajemen Riset Inovasi Vol. 1 No. 4 (2023): Oktober : Jurnal Manajemen Riset Inovasi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/mri.v1i4.1874

Abstract

One of the problems faced by cafes is how to keep consumers satisfied and increase their level of loyalty. This research aims to determine the effect of product quality and price on consumer satisfaction, the type of research used is quantitative. The population in this study was 480 cam cafe consumers. The sampling technique used the Solvin formula with a margin of error of 5% and obtained 218 respondents. The types of data used are secondary data and primary data. The data can be carried out using validity and reliability tests, followed by classical assumption tests and multiple linear regression tests. Hypothesis testing is carried out using the t test, f test and coefficient of determination. The results of this research state that the product quality and price variables have a significant and positive effect on consumer satisfaction. This can be seen from the results of the t test on the product quality variable, namely t count 4,470 > 1,971 t table with a significance value of 0.00 < 0, 05 and the price variable also has a significant and positive effect on consumer satisfaction, namely getting a calculated t value of 7,263 > 1,971 t table value with a significance value of 0.00 < 0.05. The f test obtained a calculated f value of 44,553 and an f table value of 3.04 so that 44,553 > 3.04 concluded that product quality and price jointly influence consumer satisfaction. The magnitude of the influence of product quality and price on consumer satisfaction is 55%
PENGARUH EXPERIENTIAL MARKETING DAN AKSESBILITAS TERHADAP MINAT KUNJUNG ULANG (STUDI KASUSPENGARUH EXPERIENTIAL MARKETING DAN AKSESBILITAS TERHADAP MINAT KUNJUNG ULANG (STUDI KASUS WISATA GREEN HILL SIRAMPOG) Baehaqi, Imam; Yulianto, Andi; Setiadi, Roby; Iskandar, Khalid
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 1 No. 3 (2022): September : Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v1i3.533

Abstract

This study aims to determine the effect of experiential marketing and accessibility on interest in repeat visits. The method used in data collection is by observing and distributing online questionnaires to tourists who have visited Green Hill tourism at least once. And the data obtained will be processed using statistical data analysis applications or processed with SPSS. The results of this study state that the experiential marketing and accessibility variables have a significant effect on the variable of interest in revisiting this can be seen from the results of the T test on the experiential marketing variable that is equal to t count 5,829 > t table 2,364 and the accessibility variable also has a significant effect on interest re-visit that is equal to t count 4.162 > t table 2.364.
Analisis Iklan Media Sosial dan Kualitas Produk terhadap Keputusan Pembelian dengan Kepuasan Pelanggan sebagai Variabel Intervening pada UMKM Sambal K’diyah Kabupaten Brebes Novanka Yanusa; Andi Yulianto; Syariefful Ikhwan; Akbar NP Darma Wahana; Roby Setiadi
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 4 No. 3 (2025): September: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v4i3.4957

Abstract

This study analyzes the influence of social media advertising and product quality on purchase decisions, with customer satisfaction as a mediating variable at UMKM Sambal K’diyah in Brebes Regency. A quantitative method with SEM-PLS analysis was employed using a sample of 155 respondents. The results show that social media advertising and product quality have a significant positive effect on customer satisfaction (β = 0.630 and β = 0.373). Product quality also significantly influences purchase decisions (β = 0.664), as does customer satisfaction (β = 0.204). Furthermore, customer satisfaction mediates the relationship between both independent variables and purchase decisions. The R² values of 0.570 for customer satisfaction and 0.705 for purchase decisions indicate a strong predictive model. This study highlights the importance of digital promotion and product quality in increasing customer satisfaction and purchase decision-making.
Papan Perilaku Sebagai Media Pencegahan Bullying di TK Aisyiyah Bustanul Athfal 41 Surabaya Fatin, Idhoofiyatul; Yulianto, Andi; Anggraini, Rany Suci; Nisa, Solikhatun; Hasanah, Ismiatul
Humanism : Jurnal Pengabdian Masyarakat Vol 6 No 2 (2025): Agustus
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tujuan pengabdian ini adalah melakukan kegiatan pencegahan bullying di TK ABA 41 Surabaya mealui media papan perilaku. Kegiatan dilakukan dalam 5 kali pertemuan yang terdiri atas 1 kali pertemuan pretest, 3 kali pertemuan pendampingan, dan 1 kali pertemuan protest. Selanjutnya dilakukan kegiatan kederisassi terhadap guru. Selain itu dilakukan juga observasi dan sosialisasi sebelum kegiatan dan evaluasi setelah semua kegiatan terlaksana. Pada pelaksanaannya, siswa mampu mengidentifikasi perilaku baik dan buruk melalui papan perilaku, Siswa juga mampu menentukan sikap positif ketika diberikan kasus kegiatan. Berdasarkan hasil pretest dan post test, diketahui bahwa terdapat kenaikan yang signifikan, yaitu yang awalnya rata-rata nilai pretest 44 menjadi 100 pada saat post test. Hal tersebut menunjukkan bahwa media papan perilaku dapat dijadikan sebagai alternatif untuk dapat mencegah bullying di lingkungan TK.
PENGARUH PELAYANAN, EKUITAS MEREK, DAN KEPERCAYAAN TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA PRODUK D'TOP CHICKEN DI KABUPATEN BREBES: The Influence of Service, Brand Equity, and Trust on Consumer Purchase Decisions for D'top Chicken Products in Brebes Regency Ependi, Moh. Rizal; Yulianto, Andi; Harini , Dwi
Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Vol. 2 No. 8 (2024): Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Publisher : Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstrak Penelitian ini bertujuan untuk menganalisis pengaruh pelayanan, ekuitas merek, dan kepercayaan terhadap keputusan pembelian konsumen pada produk D'top Chicken di Kabupaten Brebes. Metode penelitian yang digunakan adalah kuantitatif dengan teknik analisis regresi linier berganda. Subjek penelitian adalah konsumen produk D'top Chicken di Kabupaten Brebes, sedangkan objek penelitian adalah pengaruh pelayanan, ekuitas merek, dan kepercayaan terhadap keputusan pembelian konsumen. Populasi penelitian adalah seluruh konsumen produk D'top Chicken di Kabupaten Brebes, sedangkan sampel penelitian adalah 100 responden yang dipilih dengan teknik purposive sampling. Hasil penelitian menunjukkan bahwa secara simultan variabel pelayanan, ekuitas merek, dan kepercayaan berpengaruh signifikan terhadap keputusan pembelian. Namun, secara parsial, hanya ekuitas merek dan kepercayaan yang memiliki pengaruh signifikan terhadap keputusan pembelian. Hal ini menunjukkan bahwa ekuitas merek dan kepercayaan merupakan faktor yang lebih penting dalam memengaruhi keputusan pembelian konsumen produk D'top Chicken di Kabupaten Brebes dibandingkan dengan pelayanan.
Kepuasan Konsumen, Kualitas Layanan, Celebrity Endorser, Dan Kepercayaan Merek Terhadap Minat Beli Ulang Pasta Gigi Pepsodent Di Yogya Mall Kabupaten Brebes Alif Nurfitrah; Vivian Pushein Margaretha Amey; Roby Setiadi; Andi Yulianto; Nur Aisyah
Jurnal of Management and Social Sciences Vol. 1 No. 4 (2023): Oktober : Journal of Management and Social Sciences
Publisher : CV. Aksara Global Akademia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59031/jmsc.v1i4.364

Abstract

This study aims to analyze the effect of consumer satisfaction, service quality, celebrity endorsers, and brand trust on the interest in repurchasing Pepsodent toothpaste at Yogya Mall Brebes Regency. The population in this study was consumers of Pepsodent toothpaste in Yogya Mall. The number of samples used in this study was 136 respondents. Data collection was carried out by distributing questionnaires to Pepsodent toothpaste consumers at Yogya Mall. The analytical techniques used in this study are validity tests, reliability tests, classical assumption tests and multiple regression tests. The results showed that the variables of consumer satisfaction and service quality did not have a positive effect on repurchase interest, on the contrary, celebrity endorser variables and brand trust had a positive and significant effect on repurchase interest. Simultaneously, customer satisfaction, service quality, celebrity endorsers and brand trust affect the interest in repurchasing Pepsodent toothpaste at Yogya Mall Brebes Regency.
Developing Electronic-Based Maternal and Child Health Monitoring Riska Rosita; Tominanto, Tominanto; Farida, Siti; Yulianto, Andi; Husin, Husna Sarirah
Journal of Maternal and Child Health Vol. 9 No. 6 (2024)
Publisher : Masters Program in Public Health, Universitas Sebelas Maret, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26911/thejmch.2024.09.06.02

Abstract

Background: The first 1,000 days of life, encompassing fetal development during pregnancy (approximately 270 days) through the child's second year (approximately 730 days), represent a critical window for the development of vital organs, as well as cognitive and motor functions. Optimal monitoring during this period is essential for ensuring healthy growth and development. This study aimed to develop an electronic-based monitoring tool for maternal and child health, designed to deliver comprehensive, accurate, and timely information to facilitate early detection of health risks and support evidence-based interventions. Subjects and Method: The study was conducted using the Rapid Application Development (RAD) approach, which includes the stages of planning, design workshops, and implementation. The tool is intended to be used by health cadres at integrated health posts (posyandu) to support maternal and child health monitoring. Results: A simple and user-friendly electronic-based program has been developed to record and monitor maternal and child health status over time. Users can input the results of maternal and child health assessments, which are then presented in graphical form and can be printed as needed. The application received a feasibility score of 89.8% based on the PIECES framework, indicating strong potential for practical implementation. Conclusion: Graphical representations in maternal and child health applications allow for easier monitoring of examination results. These visual tools enable early identification of potential malnutrition-related risks, such as stunted growth in children, thereby supporting timely intervention and prevention efforts.
Pengaruh Customer Perception, Trust, dan Brand Image terhadap Keputusan Menggunakan Aplikasi BYOND by BSI dengan Minat Nasabah sebagai Variabel Intervening (Studi Kasus Nasabah Bank Syariah Indonesia, Kabupaten Brebes) Suara, Citra Mega; Ikhwan, Syariefull; Syaifulloh, Muhammad; Setiadi, Roby; Yulianto, Andi
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i4.20691

Abstract

Penelitian ini bertujuan untuk mengevaluasi sejauh mana Customer Perception, Trust, dan Brand Image memengaruhi keputusan penggunaan aplikasi BYOND by BSI, dengan Minat Nasabah sebagai variabel perantara. Studi ini menggunakan metode kuantitatif dengan pendekatan Structural Equation Modeling (SEM) dan melibatkan 213 responden yang merupakan nasabah BSI di wilayah Kabupaten Brebes. Hasil penelitian mengungkapkan bahwa hanya variabel Brand Image yang memiliki pengaruh signifikan terhadap Minat Nasabah (estimasi = 0,518; CR = 5,623; p < 0,05) serta terhadap Keputusan Menggunakan (estimasi = 0,191; CR = 2,321; p = 0,020).Selain itu, Minat Nasabah juga memiliki pengaruh signifikan terhadap Keputusan Menggunakan (estimasi = 0.716, CR = 6.476, p < 0.05). Sementara itu, Customer Perception dan Trust tidak menunjukkan pengaruh signifikan terhadap kedua variabel tersebut. Temuan ini menunjukkan bahwa kekuatan citra merek dan minat nasabah merupakan kunci utama dalam mendorong adopsi aplikasi BYOND by BSI. Kata Kunci: Persepsi Nasabah, Kepercayaan, Brand Image, Keputusan Menggunakan, Minat Nasabah, BYOND by BSI.
Analisis Kualitas Kemasan, Persepsi Harga Dan Citra Merek Terhadap Loyalitas Konsumen Pada Biskuit Oreo : Studi Kasus Di Toko Sarimulya Limbangan Wetan Hanifah Mahry; Yuniarti Ma’nawiyah; Andi Yulianto; Ari Kristiana; Azizah Indriyani
Journal of Management and Social Sciences Vol. 2 No. 4 (2023): November : Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar Jl. Sumba no 46, Kota Makassar, Sulawesi Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v2i4.1046

Abstract

A business actor to maintain its extension in order to enter and attract customers by creating good relationships with customers. Creating a good relationship is the goal of business actors to have loyal customers. The purpose of this study is to examine the effect of packaging quality, price perception and brand image on consumer loyalty of Oreo biscuits. This research includes quantitative research. The population of this study is visitors from May 2023 as many as 564 buyers. The sampling technique used in this study was the Slovin formula with a margin of error of 10% obtained by 85 respondents. The data analysis techniques used are instrument tests, classical assumption tests, multiple regression analysis, and hypothesis testing. The results of this study show that packaging quality has a positive and significant effect on consumer loyalty, price perception has a positive and significant effect on consumer loyalty, brand image has a positive and significant effect on consumer loyalty. Packaging quality, price perception, and brand image simultaneously have a positive and significant effect on consumer loyalty of Oreo products at the Sarimulya Limbangan store.