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Journal : Jurnal Sistem informasi dan informatika (SIMIKA)

SISTEM INFORMASI PELAYANAN PASIEN RAWAT JALAN PADA PUSKESMAS PETIR MENGGUNAKAN METODE AGILE Hendra, Yul; Yunita, Irma; Rifai, Achmad; Usman, Andi Usri
Jurnal Sistem Informasi dan Informatika (Simika) Vol 7 No 2 (2024): Jurnal Sistem Informasi dan Informatika (Simika)
Publisher : Program Studi Sistem Informasi, Universitas Banten Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/simika.v7i2.3380

Abstract

Puskesmas petir is one of the community health service centers located on Jl Tunjung-Petir Km. 17, District. Lightning Strike. Outpatient data processing at Lightning Health Center is a very important component to improve the quality of service to the community in the health sector. The Community Health Center feels the importance of information technology facilities, especially in processing patient data and making reports, which previously required more time and processing. One information system that is an alternative for hospitals in obtaining the necessary information is the Outpatient patient data processing information system. So far, data processing for registration, diagnosis, drug prescriptions, pharmacists and laboratories has not been integrated so that the data processing process is not yet optimal. There are many obstacles experienced by community health centers, including errors in inputting, storing data, taking a long time to search for patient data, and patient records being duplicated, so that data management becomes less effective and efficient. This can hinder the flow of reports and smooth service to patients. The development of this information system uses the Waterfall method. The results that will be achieved or expected from this research are that this information system can help the Lightning Health Center in managing outpatient data and speeding up the service process
RANCANG BANGUN APLIKASI SIDUMA (SISTEM INFORMASI PENGADUAN MAHASISWA) DI UNIVERSITAS BANTEN JAYA Hendra, Yul; Yunita, Irma; Rifai, Achmad; Usman, Andi Usri; Juniansha, Dedi
Jurnal Sistem Informasi dan Informatika (Simika) Vol 8 No 1 (2025): Jurnal Sistem Informasi dan Informatika (Simika)
Publisher : Program Studi Sistem Informasi, Universitas Banten Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/simika.v8i1.3749

Abstract

In today’s highly competitive educational landscape, universities must focus on enhancing the quality of services they provide to their students. To effectively understand the needs and desires of students, institutions must actively seek their feedback. However, a common challenge faced at Banten Jaya University is that students often hesitate to share their input regarding service processes. This reluctance stems from the absence of a systematic platform for lodging complaints or feedback.To address this issue. necessity of developing a robust system that can efficiently gather and present student complaints and suggestions. The goal is to deliver quick and accurate reporting that can be utilized by the campus management for evaluation and improvement purposes. The research employs the Agile Method for system development, complemented by data collection techniques such as interviews and direct observations.With the introduction of the Student Complaint System, known as SIDUMA, it is anticipated that all student complaints and reports will be systematically captured. The insights derived from these submissions will enable Banten Jaya University to conduct ongoing evaluations, ultimately striving for excellence in service quality.