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All Journal Binus Business Review EQUILIBIRIA Jurnal Organisasi Dan Manajemen Minda Baharu BENING JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Journal of Government and Politics (JGOP) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) e-Jurnal Apresiasi Ekonomi PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING Jurnal Pendidikan Siber Nusantara Jurnal Manajemen dan Pemasaran Digital Jurnal Ilmiah Accusi Jurnal Ragam Pengabdian Global Digital
Tibrani Tibrani
Universitas Riau Kepulauan
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Social Sciences Other

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Traffic Control Management at the Policy Level: A Qualitative Study at the Batam Transportation Agency Andika Pratama; Tibrani Tibrani; Denny Ammari Ramadhan
Journal of Government and Politics (JGOP) Vol 8, No 1 (2026): July
Publisher : UNIVERSITAS MUHAMMADIYAH MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jgop.v8i1.38135

Abstract

Increasingly complex urban mobility demands traffic supervision that is not only effective in the field but also supported by structured and integrated policy management. This study analyzes traffic supervision management at the policy level at the Batam City Transportation Agency, focusing on (1) the formulation of supervision and enforcement policies, (2) structural planning and decision-making, (3) governance of supervision implementation, including coordination, division of authority, and resource readiness; and (4) policy monitoring and evaluation. The study used a qualitative approach, with data collected through in-depth interviews with key traffic supervision actors at the Transportation Agency, observations of supervision activities, and reviews of policy and operational documents. Analysis was conducted thematically using an interactive model and triangulation of sources and techniques to increase the validity of the findings. The results show that the supervision policy framework tends to be responsive to daily issues but is not fully data-driven or systematic in its evaluation; this impacts variations in implementation, limited resource synchronization, inconsistent cross-agency coordination mechanisms, and monitoring and evaluation feedback. This study recommends strengthening oversight governance by standardizing risk-based SOPs, integrating data and performance indicators, institutionalizing coordination, and developing a sustainable monitoring and evaluation system to promote order, safety, and traffic efficiency in Batam City.
The Influence of Relationship Marketing and Word-Of-Mouth On Service Selection Decisions with Trust as A Mediating Variable Fadhila Azzahra; Tibrani Tibrani; Rizki Eka Putra
Jurnal Ilmiah Accusi Vol. 8 No. 1 (2026): Jurnal Ilmiah Accusi
Publisher : Program Studi Akuntansi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/en6zjd32

Abstract

Patient behavior in selecting clinical laboratory services is heavily influenced by the quality of interactions and recommendations they receive. However, a research gap exists regarding the psychological mechanisms driving these choices in "credence good" settings like clinical laboratories, where technical quality cannot be easily evaluated by patients. Addressing this gap, this study offers novelty by comparatively examining how Relationship Marketing (RM) and Word-of-Mouth (WOM) shape service selection decisions at Osmaro Clinical Laboratory in Batam, specifically through the mediating lens of trust. Using a causal-quantitative approach, data from 160 purposively sampled respondents were analyzed via SEM-PLS (SmartPLS 4). Findings confirm that both RM and WOM positively influence decisions, with the model demonstrating strong explanatory power (Trust R² = 0.628; Service Selection R² = 0.715). Notably, WOM emerges as a stronger driver of trust than RM. Theoretically, this extends healthcare marketing literature by proving that in opaque medical services, peer validation outweighs institutional relational efforts in establishing foundational trust. Managerially, laboratory operators must shift from relying solely on internal service protocols; resource allocation should prioritize safeguarding data ethics and curating exceptional patient experiences that organically stimulate positive WOM, as trust remains the ultimate catalyst for securing patient loyalty
PENDAMPINGAN MANAJEMEN WAKTU, SDM, DAN COST DENGAN PEMANFAATAN MESIN PEMARUT DAN PEMERAS KELAPA PADA UMKM SANTAN IBU NABONG, BATAM Anggreani Febrianti; Meilani Putri Novita; Rafif Gusfin; Tibrani Tibrani; Mira Yona; Habibuddin Nasution; Abdul Manan Nasution
MINDA BAHARU Vol 9, No 2 (2025): Minda Baharu
Publisher : Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/jmb.v9i2.8492

Abstract

UMKM Santan Ibu Nabong merupakan pelaku usaha mikro di Kota Batam yang bergerak dalam pengolahan kelapa menjadi santan. Proses produksi yang masih dilakukan secara manual menyebabkan keterbatasan kapasitas, pemborosan waktu, dan tingginya biaya operasional. Kegiatan pendampingan ini bertujuan untuk meningkatkan efisiensi manajemen waktu, sumber daya manusia (SDM), dan biaya melalui penerapan teknologi tepat guna berupa mesin pemarut dan pemeras kelapa otomatis berbasis Arduino Uno. Metode yang digunakan adalah pendekatan deskriptif kualitatif melalui observasi, pelatihan, pendampingan, dan evaluasi langsung kepada mitra. Hasil kegiatan menunjukkan peningkatan efisiensi waktu produksi sebesar 58,3%, pengurangan jumlah tenaga kerja dari dua orang menjadi satu orang, serta penghematan biaya operasional hingga 50%. Penerapan teknologi otomatisasi ini terbukti meningkatkan produktivitas, efisiensi waktu, dan kemandirian pelaku UMKM. Dengan demikian, pendampingan berbasis teknologi tepat guna menjadi solusi efektif dalam meningkatkan daya saing dan keberlanjutan UMKM di era digital.
Integrasi Strategi Pemasaran 7P dan Inovasi Teknologi Cloud Print, Pull Print Sebagai Upaya Meningkatkan Daya Saing PT Prismaco Mitra Sejahtera Mukminun Mukminun; Tibrani Tibrani; Magneta Hisyam; Mira Yona Mira Yona
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 1 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v7i1.9982

Abstract

Pasar Business-to-Business (B2B) telah bertransformasi dari penjualan perangkat keras menuju penyediaan Managed Print Services (MPS) dan solusi manajemen dokumen, menuntut efisiensi operasional dan keamanan data.1 Penelitian ini bertujuan menganalisis pengaruh simultan dan parsial elemen bauran pemasaran 7P terhadap Daya Saing Perusahaan PT Prismaco Mitra Sejahtera, dengan fokus pada integrasi inovasi teknologi digital seperti Cloud Print dan Pull Print.1 Menggunakan desain kuantitatif kausal-deskriptif dan metode sensus pada populasi 73 pelanggan aktif di Batam, data dianalisis menggunakan Regresi Linier Berganda.1 Hasil Uji F menunjukkan bahwa model 7P secara simultan berpengaruh signifikan terhadap Daya Saing (Sig. 0.008).1 Hasil parsial (Uji t) mengidentifikasi empat pilar keunggulan kompetitif yang signifikan: Produk (X1) (Prediktor terkuat, Beta 0.937, Sig. 0.077), Bukti Fisik (X7) (Signifikansi statistik terkuat, Sig. 0.023), Tempat (X3), dan Orang (X5).1 Multikolinearitas tinggi (VIF berkisar $7.277$ hingga $8.686$) pada variabel signifikan ini mengindikasikan sinergi kuat antar elemen layanan yang dipersepsikan pelanggan B2B sebagai satu paket nilai terintegrasi.1 Variabel Harga (X2) dikeluarkan dari model karena multikolinearitas sempurna, menegaskan integrasinya dalam skema Product-as-a-Service.1 Sementara itu, Promosi (X4) dan Proses (X6) tidak berpengaruh signifikan.1 PT Prismaco disarankan memperkuat pilar sinergis X1, X3, X5, dan X7 untuk mempertahankan diferensiasi dan kepercayaan pelanggan korporat. Strategi pemasaran yang komprehensif, khususnya dalam konteks B2B, memerlukan adaptasi terhadap perubahan pasar dan integrasi elemen-elemen bauran pemasaran secara sinergis (Tabelessy et al., 2023).
The Investment’s Impact on Economic Growth in Indonesia Considering Inflation, Interest Rates, and Exchange Rate Dynamics Sastra Tamami; Tibrani Tibrani
Jurnal Akuntansi, Keuangan, dan Manajemen Vol 7 No 3 (2026): Juni
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v7i3.6296

Abstract

Purpose: This study examines how inflation, interest rates, and exchange rates affect Indonesia’s economic growth, highlighting investment as a mediating factor in this relationship. It addresses gaps in prior research by analyzing both direct and indirect effects of investment on growth outcomes. Methodology: A quantitative approach using SEM-PLS in SmartPLS 4.0 was applied to the questionnaire and macroeconomic data. The measurement and structural models were evaluated to test the relationships between macroeconomic variables and economic growth. Results: Inflation, interest rates, and exchange rates positively influence investments, significantly enhancing economic growth. Interest and exchange rates also have direct effects on growth, whereas inflation does not. Investment fully mediates the inflation–growth relationship and partially mediates the effects of interest and foreign exchange rates. Conclusions: Investment plays a critical role in linking macroeconomic conditions to economic growth, emphasizing its importance in policy strategies. Stable macroeconomic conditions contribute to investment growth, which, in turn, fosters economic expansion. Limitations: The study relies on cross-sectional and perception-based data, and future research should consider longitudinal and sectoral analyses to capture dynamic effects. Contributions: This study offers new insights into the mediating role of investment in Indonesia’s economic growth, providing both theoretical and policy implications that can guide future economic strategies.
PENGARUH BRAND AMBASSADOR, WORD OF MOUTH, DISKON DAN ONLINE CUSTOMER REVIEW TERHADAP KEPUTUSAN PEMBELIAN PRODUK MAYBELLINE DI SHOPEE (STUDI PADA MAHASISWI FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS RIAU KEPULAUAN ANGKATAN 2023) Riesca Arsyi Lia; Tibrani Tibrani; Lukmanul Hakim; Magneta Hisyam; Haji Mustaqim
GLOBAL DIGITAL Vol 2, No 1 (2026): Jurnal Global Digital, Juni 2026
Publisher : Program Studi Bisnis Digital, Fakultas Ekonomi dan Bisnis, Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/gd.v2i1.9258

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Brand Ambassador, Word Of Mouth, Diskon, dan Online Customer Review Terhadap Keputusan Pembelian Produk Maybelline di Shopee. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner kepada 127 responden mahasiswi Fakultas Ekonomi dan Bisnis Universitas Riau Kepulauan angkatan 2023. Teknik sampling yang digunakan adalah Purposive Sampling. Analisis data dilakukan menggunakan regresi linier berganda dengan bantuan SPSS, yang meliputi uji validitas, reliabilitas, uji asumsi klasik, uji t, uji F, dan koefisien determinasi. Hasil penelitian menunjukkan bahwa secara parsial Brand Ambassador, Word Of Mouth, Diskon dan Online Customer Review berpengaruh positif dan signifikan terhadap Keputusan Pembelian. Secara simultan, seluruh variabel independen berpengaruh signifikan terhadap Keputusan Pembelian. Nilai Adjusted R Square sebesar 0,600 menunjukkan bahwa 60% variasi Keputusan Pembelian dapat dijelaskan oleh keempat variabel tersebut.
Enhancing Financial Performance and The Growth of Company Value in Facing Global Competition Catur Fatchu Ukhriyawati; Shafie Zabri; Tibrani Tibrani
Jurnal Organisasi dan Manajemen Vol. 22 No. 1 (2026)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v22i1.11852.2026

Abstract

Purpose – This study aims to evaluate the impact of financial performance on firm value growth in the context of global competition, focusing on the manufacturing industry in Batam. Methodology – A quantitative approach involving 10 companies and 110 participants was used in this research. Some data were collected through a questionnaire containing statements related to the variables of this research. SmartPLS software was used in data analysis to examine the relationships between variables and indicators that influence firm value growth. Findings – The results show that financial performance significantly affects the growth of firm value, with a very high correlation. In contrast, the relationships between financial performance and global competition, as well as between global competition and the growth of firm value, were not statistically significant. As a mediating variable, global competition does not provide a significant contribution, as indicated by a very low correlation value and T-statistics that are below the significance limit. These findings confirm that the effective financial performance management through improved profitability, liquidity, and solvency is an essential factor of the growth of firm value. Originality – This study offers new insight by exploring global competition as a mediating variable between financial performance and the growth of company value in the underexplored manufacturing sector in Batam.
Peran Penetapan Harga Menu dalam Meningkatkan Daya Tarik Wisata Kuliner: Studi Kualitatif pada UMKM Kuliner di Johor Bahru, Malaysia Marisa Nainggolan; Rika Yuanti; Linda Rosiyanti; Suhandi Suhandi; Diah Marga Retha; Mutia Setia Nengbudi; Mhd. Taufiq Raka Saputra; Rony Agustiadi; Oktavianti Oktavianti; Tibrani Tibrani; Cen Sui Lan
Jurnal Ragam Pengabdian Vol. 3 No. 2 (2026): Mei-Agustus, Sustainable Development Goals (SDGs): Multidisciplinary Perspectiv
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/wca9j411

Abstract

Culinary tourism has become one of the main attractions that contributes to tourism development while creating opportunities for micro, small, and medium-sized enterprises to improve their competitiveness. In this context, menu pricing is not only a business strategy but also influences tourists’ perceptions in choosing culinary destinations. This study aims to analyze the role of menu pricing in enhancing the attractiveness of culinary tourism among micro, small, and medium-sized culinary enterprises in Johor Bahru, Malaysia. A descriptive qualitative approach was employed. Data were collected through observations, interviews, documentation, and secondary sources, and analyzed using data reduction, data display, and conclusion drawing. The findings reveal that menu pricing aligned with tourists’ purchasing power and preferences increases visit intention and strengthens business competitiveness. Competitive prices, supported by product quality, service, and authentic local menus, also create positive culinary experiences that encourage tourist satisfaction and revisit intention. These findings indicate that menu pricing plays an important role in supporting sustainable culinary tourism development while strengthening the contribution of micro, small, and medium-sized enterprises to the tourism sector in Johor Bahru, Malaysia.
Co-Authors A.A. Ketut Agung Cahyawan W Abdul Manan Nasution Ade Parlaungan Nasution Andika Pratama Anggreani Febrianti ariyati, Yannik Arnesih Arnesih Catur Fatchu Ukhriyawati Cen Sui Lan Daryadi D Deby Maryanti Dendi Prawira Denny Ammari Ramadhan Dhenny Asmarazisa Diah Marga Retha Dini Anggraini Fadhila Azzahra Fannisa Carlyna Tamrin Ferry Muliadi Manalu Habibuddin Nasution Haji Mustaqim hajry arief wahyudi, hajry arief Hanafi Siregar Ida Lora Laely Ma’rufah Linda Rosiyanti Lukmanul Hakim Lukmanul Hakim Magneta Hisyam Marisa Nainggolan Meilani Putri Novita Mhd. Taufiq Raka Saputra Mira Yona Mira Yona Mira Yona Mirwan M Mohamad Iwan Kusnandar Mohd Asmadi Mohd Asmadi Mukminun Mukminun munir, Zainul Munir Mutia Setia Nengbudi Nila Krisnawati Nur Aye Oktavianti Oktavianti Rafif Gusfin Ramon Zamora Ridho Saputra Riduward Siahaan Riesca Arsyi Lia Rika Yuanti Rizki Eka Putra Ronni Yanto Rony Agustiadi Samlan Samlan Sastra Tamami Shafie Mohamed Zabri Shafie Zabri Sriwati Sriwati Suhandi Suhandi Surya Kusumah Surya Kusumah Tanjung, Rona Weki Lido Putra Zulfadli Zulfadli