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Analisis Efektivitas Strategi Penilaian Kinerja Dalam Meningkatkan Produktivitas Karyawan di Indomaret Kota Serang Khaeruman, Khaeruman; Suflani, Suflani; Mukhlis, Ahmad; Romli, Ombi
Jurnal Manajemen STIE Muhammadiyah Palopo Vol 9, No 2 (2023)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jurman.v9i2.1903

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AbstractThis research aims to analyze the effectiveness of performance appraisal strategies in increasing employee productivity at Indomaret, Serang City. The research method used is qualitative, with a focus on assessing the performance of Indomaret employees in Serang City. Data was obtained through interviews and observations, as well as referring to various sources such as books, journals, scientific articles and relevant references. Indomaret employee performance assessment was carried out using the Balanced Scorecard, and the research was carried out in November-December in Serang District, Serang City. The research results show that from the perspective of finance, customers, internal business processes and learning processes, the Balanced Scorecard records a high level of satisfaction. Thus, it can be concluded that the employee performance assessment at Indomaret Serang City succeeded in meeting the requirements in the assessment and also achieved a high level of satisfaction. The implications of analyzing the effectiveness of this performance appraisal strategy can provide guidance for similar companies in increasing the productivity of their human resources.Keywords: Indomaret, Performance Assessment, Employee Productivity.AbstrakPenelitian ini bertujuan untuk menganalisis efektivitas strategi penilaian kinerja dalam meningkatkan produktivitas karyawan di Indomaret Kota Serang. Metode penelitian yang digunakan adalah kualitatif, dengan fokus mengkaji penilaian kinerja karyawan Indomaret di Kota Serang. Data diperoleh melalui wawancara dan observasi, serta merujuk pada berbagai sumber seperti buku, jurnal, artikel ilmiah, dan referensi relevan. Penilaian kinerja karyawan Indomaret dilakukan menggunakan Balanced Scorecard, dan penelitian dilaksanakan pada bulan November-Desember di Kecamatan Serang, Kota Serang. Hasil penelitian menunjukkan bahwa dari perspektif keuangan, pelanggan, proses bisnis internal, dan proses pembelajaran, Balanced Scorecard mencatat tingkat kepuasan yang tinggi. Dengan demikian, dapat disimpulkan bahwa penilaian kinerja karyawan di Indomaret Kota Serang berhasil memenuhi syarat dalam penilaian dan juga mencapai tingkat kepuasan yang tinggi. Implikasi dari analisis efektivitas strategi penilaian kinerja ini dapat memberikan panduan bagi perusahaan sejenis dalam meningkatkan produktivitas sumber daya manusia mereka.Kata kunci: Indomaret, Penilaian Kinerja, Produktivitas Karyawan.
PENGARUH KOMPETENSI PENDAMPING PROGRAM KELUARGA HARAPAN (PKH) DAN UMKM PESERTA TERHADAP PENINGKATAN PENDIDIKAN ANAK PESERTA PKH DI KECAMATAN CIRUAS KABUPATEN SERANG Khaeruman, Khaerumam; Mukhlis, Ahmad
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 3 No 2 (2018): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (648.761 KB) | DOI: 10.29407/nusamba.v3i2.12144

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ABSTRACT his research has a purpose to know and test the influence between Competency Assistant Program of Family of Hope (PKH) and UMKM together to increase education of children of PKH participant in District of Ciruas Regency of Serang. While the research method using quantitative research approach. Based on the results of the study showed that the results of simple correlation analysis (r) using SPSS program version 22 obtained value of 0.144, meaning that the closeness of the relationship between variables Competency Assistant PKH and SMEs on Education Children Participant PKH is strong because the value of 0.144> 0.5 and are in the low range ie (0.00 - 0.20). The amount of independent variable contribution is determined by the coefficient of determination and obtained calculation of 14.4%, meaning that the Competency Assistance variable of PKH and UMKM affects the Education of Child Participant PKH 14.4%, and the rest 85.6% is influenced by other variables not explained in this research model. While the results of hypothesis testing using SPSS program version 22 obtained Fcount value of 12.969 greater than Ftabel of 3.10 and Sig F value of 0.000 smaller than 0.05 then there is a significant influence between Competency Assistance PKH and UMKM simultaneously to the Education of Participant Children PKH in Kecamatan Ciruas, Serang regency. Keywords: Competence, UMKM and Education
PENDAMPINGAN MASYARAKAT DALAM PEMBIASAAN HIDUP BERSIH DAN PENGELOLAAN SAMPAH SEBAGAI UPAYA PENINGKATAN KUALITAS LINGKUNGAN DI KOTA SERANG BANTEN Mukhlis, Ahmad; Komarudin, Mochamad Fahru; Lesmana, Ihwan Satria; bahits, Abdul; Triana, Leni; Pebrianti, Pebrianti
Indonesian Collaboration Journal of Community Services (ICJCS) Vol. 5 No. 4 (2025): Indonesian Collaboration Journal of Community Services
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/icjcs.v5i4.229

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This community service program aims to improve environmental quality through community assistance in fostering clean living habits and household waste management in Serang City, Banten Province. The main issues faced by the community include low environmental awareness, inconsistent clean living behavior, and suboptimal household waste management practices. The program was conducted for one month in August 2025 using participatory and educational approaches. The methods applied included socialization, training, hands-on assistance, and participatory evaluation. The target participants were households, with the involvement of community leaders and environmental cadres. The results indicate a significant increase in community knowledge and awareness regarding environmental cleanliness and responsible waste management. Behavioral changes were observed, including regular waste segregation, improved neighborhood cleanliness, and increased community participation in collective cleaning activities. The program also contributed to reduced waste accumulation and improved environmental conditions in residential areas. Furthermore, it strengthened social cohesion and collective responsibility for environmental sustainability. This community service activity is expected to serve as a sustainable model that can be replicated in other urban areas with similar characteristics.
PENGARUH LITERASI DIGITAL, KEMAMPUAN BERPIKIR KRITIS, DAN KEMAMPUAN BERPIKIR KREATIF TERHADAP KINERJA MENGAJAR PADA GURU SD NEGERI DI KECAMATAN JOMBANG KOTA CILEGON Diana Hervina; Muhammad Suparmoko; Ahmad Mukhlis
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 01 (2026): Volume 11 No. 01 Maret 2026 Publish
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i01.42054

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The rapid advancement of the digital era has transformed educational practices and requires elementary school teachers to possess adequate digital literacy skills. Digital literacy is essential in supporting effective and innovative learning and in enhancing higher-order thinking skills, particularly critical and creative thinking, which contribute to teaching performance. This study aims to examine the effect of digital literacy on teachers’ critical and creative thinking abilities and its implications for teaching performance among elementary school teachers. This study employed a quantitative approach using a survey method. The participants were 185 elementary school teachers in Jombang District, Cilegon City, Indonesia. Data were collected through structured questionnaires and analyzed using Structural Equation Modelling (SEM) with a Partial Least Square (PLS) approach using SmartPLS 4. The analysis involved testing the validity, reliability, and structural relationships among the research variables. The results indicate that digital literacy has a positive and significant effect on teachers’ critical and creative thinking abilities. Moreover, digital literacy directly and significantly influences teaching performance. Both critical thinking and creative thinking abilities also show significant positive effects on teaching performance. These findings suggest that digital literacy plays a crucial role in enhancing higher-order thinking skills, which in turn improves teachers’ instructional performance. In conclusion, strengthening teachers digital literacy is essential for improving teaching quality in elementary education. Continuous professional development programs focusing on digital competence and higher-order thinking skills are therefore strongly recommended.
The Effect Of Perception Of Organizational Support And Employee Engagement On Employee Performance With Job Satisfaction As An Mediation In The Personnel Affairs And Human Resource Development Agency Of Cilegon City Sri Yulyaningtias; Ahmad Mukhlis; Udin Suadma
Jurnal Economic Resource Vol. 9 No. 1 (2026): October - March
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i1.2297

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This study is based on the phenomenon of declining employee performance, which is often influenced by internal and external organizational factors, such as suboptimal organizational support, suboptimal levels of work engagement, and varying levels of job satisfaction. Employee performance is a crucial factor in supporting the successful achievement of an agency's goals, so it is necessary to analyze the factors that can drive its improvement. The purpose of this study is to strengthen previous empirical findings and provide academic contributions regarding the relationships between variables in the context of public sector organizations. In addition to this primary objective, this study aims to determine the significance of perceived organizational support, job engagement, and job satisfaction on performance. This study employed quantitative methods as its research design. Data were collected through questionnaires distributed to employees working in the Department of Personnel and Human Resource Development. The data were then analyzed using a Structural Equation Modeling approach based on Partial Least Squares (SEM-PLS). Hypothesis testing was conducted through construct validity and reliability evaluation, as well as path coefficient analysis to determine the relationships between variables. The research findings indicate that increased job satisfaction is positively and significantly correlated with employee performance. Furthermore, perceived organizational support has been shown to positively impact job satisfaction levels, which in turn plays a role in indirectly driving performance improvement. Meanwhile, job engagement has a significant influence on employee performance, but does not show a significant relationship with job satisfaction, so this variable does not function as a mediator in the relationship between job engagement and performance. Overall, these results confirm the importance of job satisfaction and organizational support as key determinants in improving employee performance. The conclusion of this study confirms that employee performance can be improved through job satisfaction derived from adequate organizational support. While work engagement does impact performance, it is not strong enough to increase job satisfaction. Therefore, organizations need to strengthen tangible support for employees and improve job satisfaction management strategies to drive sustainable productivity and performance.
The Role of School Principals, Independent Learning Curriculum and Teacher Certification on Student Learning Achievement through Student Learning Motivation in Accredited Primary Schools in Cilegon City Nurjanah, Nurjanah; Suparmoko, Muhammad; Mukhlis, Ahmad
Social, Humanities, and Educational Studies (SHES): Conference Series Vol 6, No 3 (2023): Social, Humanities, and Educational Studies (SHEs): Conference Series
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/shes.v6i3.82566

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Kepala sekolah berperan penting pada kurikulum merdeka, sertifikasi guru, dan prestasi belajar siswa.  Penelitian ini bertujuan untuk menguji peran kepala sekolah dalam kurikulum merdeka, sertifikasi guru dan prestasi belajar siswa. Metode penelitian yang digunakan adalah metode survey dengan 150 responden.  Hasil penelitian antara lain: 1) ada pengaruh Kepala Sekolah terhadap Kurikulum Merdeka. 2) ada pengaruh Kepala Sekolah terhadap sertifikasi guru. 3) ada pengaruh Kepala Sekolah terhadap motivasi belajar siswa.  4) ada pengaruh Kepala sekolah terhadap prestasi belajar siswa. 5) ada pengaruh Kepala sekolah terhadap prestasi belajar siswa. 6) ada Pengaruh Motivasi belajar siswa terhadap prestasi belajar siswa.
The Role of Collaborative Attitude towards Commitment through Mediation of Life Satisfaction and Emotional Behavior (Empirical Study on Non-ASN Teachers in Cilegon City Lithasari, Agustine; Suparmoko, Muhammad; Mukhlis, Ahmad
Social, Humanities, and Educational Studies (SHES): Conference Series Vol 6, No 4 (2023): Social, Humanities, and Educational Studies (SHEs): Conference Series
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/shes.v6i4.82663

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Komitmen guru merupakan esksistensi guru pada kemajuan Pendidikan dan pengetahuan. Tujuan penelitian adalah untuk mengoptimalkan peran mediasi kepuasan hidup, dan perilaku emosi sebagai predictor pengaruh langsung atau tidak langsung antara sikap kolaboratif terhadap kepuasan guru. Jenis penelitian adalah kuantitatif dengan menggunakan metode survey pada guru sekolah dasar sebanyak 150 responden. Teknik analisis data adalah menganalisis data responden dan membahas pengaruh langsung dan tidak langsung antar variabelnya dengan statistic structural equation Modelling (SEM). Hasil penelitian antara lain: (1) ada pengaruh sikap kolaboratif terhadap kepuasan hidup; (2) ada pengaruh sikap kolaboratif terhadap perilaku emosi; (3) ada pengaruh sikap kolaboratif terhadap komitmen guru; (4) ada pengaruh kepuasan hidup terhadap komitmen guru; (5) bahwa tidak ada pengaruh perilaku emosi terhadap komitmen; serta (6)  peran mediasi (kepuasan hidup dan perilaku emosi) dapat memediasi secara penuh antara variable independent (sikap kolaboratif) terhadap komitmen guru). Simpulan penelitian ini yaitu komitmen guru dipengaruhi banyak factor seperti sikap kolaboratif, dan kepuasan hidup yang menggambarkan keikhlasan bekerja pada Pendidikan.
Life Satisfaction of Non-ASN Teachers, Impact of Principal Development, Happiness, and Work Environment in the Cilegon City Education and Culture Department Nurhidayat, Kakang; Suparmoko, Muhammad; Mukhlis, Ahmad
Social, Humanities, and Educational Studies (SHES): Conference Series Vol 6, No 3 (2023): Social, Humanities, and Educational Studies (SHEs): Conference Series
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/shes.v6i3.82096

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Penelitian ini bertujuan untuk mengembangkan model kepuasan hidup melalui peran mediasi lingkungan kerja. Jenis penelitian adalah kuantitatif dengan cara menyebarkan kuesioner pada 200 guru sekolah dasar, dan menganalisis data dengan alat statistitik Structural equation Modelling (SEM) untuk mengukur pengaruh langsung dan tidak lansung antar variabelnya. Hasil penelitian antara lain: 1) ada pengaruh yang signifikan antara Bahagia terhadap lingkungan, kerja. 2) Ada pengaruh yang signifikan antara Bahagia terhadap pendampingan Kepala Sekolah 3) ada pengaruh yang signifikan antara Bahagia terhadap kepuasan hidup guru non-ASN. 4) Ada pengaruh yang signifikan Lingkungan kerja terhadap kepuasan hidup guru non-ASN. 5) Hasil uji mediasi menunjukan pengaruh variabel Bahagia terhadap kepuasan hidup guru non-ASN dengan mediasi lingkungan kerja dengan p-value 0.001< 0.05 yang artinya variable independent mampu memengaruhi variable dependent secara langsung. Simpulan, bahwa kepuasan hidup tidak dapat berdiri sendiri, dan membutuhkan mediasi seperti lingkungan kerja sehingga tercipta rasa Bahagia saat bekerja.
The Role of School Principals in Teacher Work Achievement Through the Physical Work Environment and Discipline (Empirical Study of Cilegon City Elementary School Teachers) Fadeli, Fadeli; Suparmoko, Muhammad; Mukhlis, Ahmad
Social, Humanities, and Educational Studies (SHES): Conference Series Vol 6, No 4 (2023): Social, Humanities, and Educational Studies (SHEs): Conference Series
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/shes.v6i4.82572

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Prestasi kerja adalah suatu hasil kerja yang diperoleh seseorang pegawai dalam melakukan tugas yang diberikan kepadanya. Penelitian ini bertujuan untuk mengoptimalkan peran mediasi (lingkungan kerja fisik dan kedisiplinan) antara peran kepala sekolah terhadap prestasi kerja guru. Jenis metode penelitian adalah kuantitatif melalui metode survey sebagai cara untuk mengumpulkan data responden melalui google form pada guru sekolah dasar, dan dianalisis dengan alat statistic structural equation modelling (SEM) untuk menguji pengaruh langsung dan tidak langsung pada variabel. Hasil penelitian antara lain: (1) ada pengaruh peran kepala sekolah terhadap lingkungan kerja fisik; (2) tidak ada pengaruh peran kepala sekolah terhadap kedisiplinan; (3) ada pengaruh lingkungan kerja fisik terhadap prestasi kerja guru; serta (4) tidak ada pengaruh kedisiplinan terhadap prestasi kerja guru. Simpulan penelitian ini adalah prestasi kerja dipengaruhi oleh lingkungan fisik yang didukung oleh peran kepala sekolah dengan cara menegakkan kedisiplinan.
The Role of Principal Competence, Teacher Competency in School Accreditation Through Primary School Education Quality Standards, and Its Implications for Organizational Climate Rodiyah, Rodiyah; Suparmoko, Muhammad; Mukhlis, Ahmad
Social, Humanities, and Educational Studies (SHES): Conference Series Vol 6, No 3 (2023): Social, Humanities, and Educational Studies (SHEs): Conference Series
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/shes.v6i3.82286

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Kompetensi kepala sekolah dan kompetensi guru merupakan hal penting untuk meningkatkan standar mutu dan iklim organisasi.  Tujuan penelitian ini adalah untuk mengembangkan standar mutu Pendidikan, kompetensi kepala sekolah dan guru terhadap iklim organisasi dan akreditasi sekolah dasar di kota Cilegon. Jenis penelitian ini adalah kuantitatif dengan metode pengumpulan data melalui survey pada guru sekolah dasar berjumlah 200 orang dengan alat analisis Structural equation Modelling (SEM). Hasil penelitian antara lain: 1) ada pengaruh Kompetensi Kepala sekolah terhadap akreditasi sekolah dasar. 2) ada pengaruh Kompetensi Kepala sekolah terhadap iklim organisasi. 3) Standar ada pengaruh Kompetensi Kepala Sekolah Terhadap  Standar Mutu. 4)  ada pengaruh Pengaruh standar mutu terhadap akreditasi sekolah dasar. 5) ada Pengaruh Kompetensi guru terhadap akreditasi sekolah dasar. 6) ada Pengaruh Kompetensi guru terhadap  iklim organisasi. 7) ada Pengaruh Pengaruh Kompetensi guru terhadap  standar mutu. 8) Mediasi. Variabel kompetensi kepala sekolah dan guru terhadap standar mutu  dengan mediasi akreditasi sekolah dasar, dan kom P value 0.000 < 0.05 yang artinya terjadinya  mediasi semu (partially mediating).
Co-Authors Aan Wahyu Purnomo Agustina Ahdi Topan Sofyan Ahnan Kasogi Amalia, Dira Rizki Angrian Permana, Angrian Anoesyirwan Moeins Anoesyirwan Moeins Aprilia Virahayu Ardi Hidayat ASFAR, ANDI HASRYNINGSIH BAHITS, ABDUL Buheti, Buheti Dedy Khaerudin Diana Hervina Dwi ASTUTI ENCEP SAEFULLAH, ENCEP Engkos Kosasih Fadeli, Fadeli Fatari, Fatari Fidziah, Fidziah Hartatik Hartatik Hartatik Hartatik Hifni, Mohammad I Komang Wahyu Wiguna Ihwan Satria Lesmana Ihwan Satria Lesmana Imam Fiqry Ramadhan Jaka Wijaya Kusuma Jamaludin Jamaludin Jayawarsa, A.A. Ketut Khaeruman Khaeruman, Khaerumam Khairani, Siti Komalasari Komalasari Komarudin, Mochamad Fahru Kusuma, Aria Cendana LENI TRIANA, LENI Lesmana, Ihwan Satria Lilis Suryani Listiawati Listiawati Listiawati Listiawati Lithasari, Agustine Lumangkun, Jimi Mahuda, Isnaini Mamay Komarudin Meilisa, Ranny Mohammad Saifussuja Alfaqih Muhammad Saleh Muhammad Suparmoko Muhammad Suparmoko Muhammad Suparmoko Muhsin Muhsin N. Nurjanah Ningtyas, Dian Novia Novanda Puspha Zahra Nurhasan Nugroho Nurhidayat, Kakang Pebrianti Pebrianti, Pebrianti Raden Irna Afriani Rahadian Arief Ratih Kartina Sari Ratih Kusumastuti Rendi Halomoan Rodiyah - Romi Fahri Romli, Ombi Sartika, Ratu Siti Muawanah Sri Mulyono Sri Yulyaningtias Suflani Suharyon, Suharyon Suherdi, Heri Sukmawan, Irwan Sumarsid Sumarsid Sumarsid Sumarsid Suparmoko, Muhammad Surachman Surachman Suryana, Ega Sebe Suseno, Bambang Dwi Sutihat, Sutihat Tabroni Taufik Adi Susilo Thessa Amalia Udin Suadma Udin Suadma Ulfi Jefri Veriana, Ice Wahyu Widodo Wahyu Wiguna Wahyu Wiguna Wahyuni, Asti Dian Sri Wendi Adhireja Widodo Sunaryo Yati Ismayati Yuliah Yuliah Yuliah Yuliah Yuliana Yuliana