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Journal : ARISTO

Quality of Air Transportation Services in Supporting Accessibility of Tourist Destinations in West Java Province Fernando, Fernando; Simangunsong, Fernandes; Rusfiana, Yudi; Achmad, Mansyur
ARISTO Vol 13 No 1 (2025): January
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v13i1.10335

Abstract

Airport transportation is one of the backbones of national transportation and connectivity. The government has issued regulations related to Minimum Service Standards for Air Transportation Passengers which have an important role in regulating and ensuring the quality of service provided by airport management to consumers or users of services. West Java itself has three airports as transportation access in the accessibility of tourist destinations, namely Husein Sastra Negara Airport, Kertajati Airport and Nusawiru Airport. The purpose of this study is to analyze the Quality of Air Transportation Services in Supporting the Accessibility of Tourist Destinations in West Java Province. The research method used in this study is a descriptive method with a qualitative approach. Data collection was carried out through in-depth interviews, participant observation and document collection and studies. The results of this study explain that the Quality of Air Transportation Services in Supporting the Accessibility of Tourist Destinations in West Java Province at Nusawiru Airport is not optimal due to several things including facilities and infrastructure that need to be rejuvenated so that they can support excellent service. Supporting factors Nusawiru Airport has a strategic position as the only airport located in the Southern West Java, which is an alternative gateway to Tourist Destinations in West Java. As a strategic national tourism area to become a world tourist destination. Inhibiting factors The frequency of flight services from and to Nusawiru cannot be ensured to be routinely available every day, so that income from traffic is still low. Then another inhibiting factor is the financing factor for the operation of Nusawiru Airport.
Co-Authors Achmad, Mansyur Adawiyah, Rodiatun Agustianto Agustianto, Agustianto Alamsyah, Muhammad Rafli Apsiswanto, Untoro Ari Anggarani Winadi Prasetyoning Tyas Aries Susanty Chaesa, Linus Ardel Christien, Intan Chuadra, Wiriya Dharma Damaiyana, Tahnia Darius Andana Haris Dian Handayani Djunaid, Ika Suryono Effendy, Febry Evelyne Riandini Fanny, Dea Felicia Felicia Fernandes Simangunsong, Fernandes Graciela, Michelle Hamonangan Siallagan Hartati, Ery Hesniati, Hesniati Inayah, Nifaila Najwa Inti Suryani, Eny Ivander, Willy Jeremia, Andre Jessen, Jessen Jessica Jessica Jessinta, Jessinta Jontro Simanjuntak, Jontro Khoiri, M Koo, Felicia Kwekdinata, Winson Lauvender, Felix Tommy Lim, Carlene Lina, Juliana M Ezar Al Rivan Marally, Rubby Maria Merry Marianti Mega, Mega meriani, meriani Mochtar Sibi Mohammad Riza Sutjipto Monica Monica, Monica Muntu, Cindy Keziea Nadia Nadia Nainggolan, Josri Nasution, Masdalena Nealson, Nealson Nurwijayanti Octovia, Eviana Okta Jaya Harmaja Oktaviani, Ayu Sri Putri, Novelia Talita Rabiah, Arbi Siti Rahman, Maria Puteri Rahmat Kurniawan Rahmawati, Reza Raihan, Muhammad Rikky, Rikky Rita Rita, Rita Rizka Nugraha Praktikna Rizqia, Yusri Nela Rosetia, Amanda Rossalina, Emilia Safira, Putri Sinta Saputra, Hansen Saragih, Joy Zaman Felix Siburian, Sopian Od Silaban, Jesica Silvia Silvia Sitorus, Rolib Sugandi, Febri Sumarlie, Aurellia Clearesta Surya, Irsan Talitha, Zada Agna Tambunan, Charlie Luckyano Tisano Tj. Arsjad Tunjung, Herlin Valentine, Ivo Vincent, Roy Vivien, Vivien Wijaya, Gavin Timberlake Wilim, Anastasia Winardy, Jeffri Yingfanie, Melissa Yonnawati, Yonnawati Yudi Rusfiana