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All Journal El Dinar Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT al-Uqud : Journal of Islamic Economics Syarikat : Jurnal Rumpun Ekonomi Syariah EKUITAS (Jurnal Ekonomi dan Keuangan) Iqtishoduna: Jurnal Ekonomi Islam Jurisprudensi: Jurnal Ilmu Syariah, Perundang-undangan, Ekonomi Islam Al-Kharaj: Journal of Islamic Economic and Business Iqtishaduna : Jurnal Ilmiah Mahasiswa Hukum Ekonomi Syariah PROFICIO: Jurnal Pengabdian Masyarakat Invest Journal of Sharia & Economic Law Jurnal Ekonomika dan Bisnis Islam Indonesian Journal of Society Development (IJSD) Journal of Islamic Economics Lariba Economics and Business Journal International Journal of Emerging Research and Review PESHUM
Fitriah Dwi Susilowati
Universitas Negeri Surabaya
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Implementation of Integrity Zones in Educational Institutions: Problems and Readiness for Innovation Ranu, Meylia Elizabeth; Hermanto, Febrika Yogie; Susilowati, Fitriah Dwi; Fahmi, Moh. Farih; Amirusholihin, Amirusholihin; Ramdhan , Muhammad Rizky
International Journal of Emerging Research and Review Vol. 2 No. 4 (2024): December
Publisher : IKIP Widya Darma Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56707/ijoerar.v2i4.90

Abstract

Objective:  The integrity zone is an effort to build a work culture that upholds honesty, a strong commitment to upholding justice, and is free from corruption, collusion and nepotism practices. Surabaya State University is one of the institutions that has been entrusted to implement the integrity zone by the Minister of Education of the Republic of Indonesia. The purpose of this study is to analyze the problems in implementing the integrity zone in the faculty and to analyze the level of innovation applied in the faculty. The obstacles and level of innovation faced by the faculty at Surabaya State University are the things that will be studied in this study. Method: This study uses a qualitative method with a multi-case approach. Result: Based on the results of the study, a summary of the problems faced in implementing the integrity zone in the faculty was obtained, namely, first, incomplete socialization. Second, there has been no periodic evaluation. Third, lack of supporting facilities. Fourth, low organizational commitment. Fifth, top leaders have not appeared strongly as role models for implementing the basic principles of enforcing institutional integrity. Novelty: The novelty in this study is to examine the implementation of the integrity zone by analyzing the problems in its implementation that can be used as factors or variables in subsequent studies and to capture the extent to which the institution is ready to carry out bureaucratic reform in public services.
How should Bank Syariah Indonesia respond to cyber-attacks? Churn, sentiments, and emotions analysis with machine learning Timur, Yan Putra; Ridlwan, Ahmad Ajib; Fikriyah, Khusnul; Susilowati, Fitriah Dwi; Canggih, Clarashinta; Nurafini, Fira
Journal of Islamic Economics Lariba Vol. 10 No. 1 (2024)
Publisher : Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jielariba.vol10.iss1.art24

Abstract

IntroductionThis study aims to identify the most popular topics and words in Twitter conversations regarding cyber-attacks on Bank Syariah Indonesia that occurred in May 2023. It also seeks to analyze the sentiments, emotions, and potential customer churn of netizens following cyber-attacks.ObjectivesThe objective of this study is to investigate the public's response to cyber-attacks on Bank Syariah Indonesia, focusing on identifying key topics, analyzing sentiments and emotions, and estimating potential customer churn.MethodThis study uses a qualitative method with a sentiment analysis approach utilizing Orange Data Mining software. The data comprises tweets collected from May 10, 2023, to May 24, 2023, using keywords such as “BSI” and “Bank Syariah Indonesia,” resulting in 30,014 tweets. Sentiment and emotion analyses were conducted to categorize tweets and identify the prevalent sentiments and emotions.ResultsThe analysis reveals that the words “BSI,” “Data,” and “Lockbit” are most frequently mentioned, indicating the relevance of the cyber-attackers who targeted Bank Syariah Indonesia. The sentiment analysis showed that 56% of the tweets were neutral and dominated by emotions of joy. The study also identifies a short-term potential churn rate of 1.60% for Bank Syariah Indonesia's total customer base, indicating the risk of customers switching to other banks.ImplicationsThe results highlight the importance of robust cybersecurity measures and quick response strategies for maintaining customer trust and satisfaction. Financial institutions, particularly banks, must prioritize information and technology security to prevent customer churn and ensure the continuity of their services.Originality/NoveltyThis study provides insights into public reactions to cyber-attacks on Islamic banks, emphasizing the role of sentiment and emotion analysis in understanding customer behavior. This offers practical implications for improving risk management and customer retention strategies in the banking sector.
Enhancing Entrepreneurial Literacy Through Mosque-Based Programs at Abu Adenan Mosque, Karangpilang Surabaya Timur, Yan Putra; Ridlwan, Ahmad Ajib; Fikriyah, Khusnul; Susilowati, Fitriah Dwi
Indonesian Journal of Society Development Vol. 3 No. 6 (2024): December 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijsd.v3i6.12207

Abstract

This community service programme was carried out at the Abu Adenan Mosque, which is located in Kedurus Village, Karangpilang District, Surabaya City. The implementation includes several stages, starting from problem identification and ending with the preparation of the report. The activity was carried out face-to-face in the mosque, where the event was attended by a number of participants of approximately 27 people, consisting of the mosque Takmir, worshipers, and the community around the mosque. This international community service aimed to increase the participants' understanding of the importance of Islamic entrepreneurship principles and foster their aspirations to become successful Muslim entrepreneurs. One of the main outcomes observed was the increased interest and knowledge of the community in the field of entrepreneurship. Through a series of educational sessions and interactive workshops, participants gained a deeper understanding of the entrepreneurial mindset, basic business concepts, financial management, and Islamic marketing strategies. The materials provided emphasised entrepreneurial principles that are aligned with Islamic values, providing participants with insights on how to run an ethical and halal business
Penerapan Marketing Mix Syariah Penerapan Marketing-Mix Syariah pada Inovasi Produk Soya Stick Dari Limbah Kulit Ari Kedelai dan Umbi Porang Krisanti, Aulia Arum; Susilowati, Fitriah Dwi
Jurnal Ekonomika dan Bisnis Islam Vol 7 No 3 (2024): Desember
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jekobi.v7n3.p102-116

Abstract

This research aims to determine the application of Sharia Marketing Mix in Soya Stick Product Innovation (SOTICK) which is made from soybean husk waste and porang tubers which are rich in protein. This research uses a qualitative research method with a literature review method. With data from book literature sources, journal articles from research or sources related to the topic of discussion in the last 5 years. To then be analyzed and classified according to valid facts and data. The result of this research is the application of sharia marketing mix to Soya Stick product innovation which consists of product, price, location, promotion, people, process and physical evidence. The sharia marketing mix is ??in accordance with the conditions and plans of the Soya Stick idea. Where Soya Stick's vision is to provide benefits that suit people's needs and can be marketed widely. Therefore, it is necessary to apply sharia marketing mix in Soya Stick product development so that the product objectives can be implemented properly in accordance with Islamic economic principles, namely the benefit that prioritizes the general interest, rather than the interests of certain individuals or groups..
PENGARUH LABELISASI HALAL, HALAL AWARENESS, DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN PRODUK HOTWAYS CHICKEN PADA KONSUMEN MUSLIM DI SIDOARJO Marizka Devita Sari; Fitriah Dwi Susilowati
Iqtishaduna: Jurnal Ilmiah Mahasiswa Hukum Ekonomi Syariah Vol 6 No 4 (2025): Juli
Publisher : Jurusan Hukum Ekonomi Syariah Fakultas Syariah dan Hukum Uin Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/iqtishaduna.v6i4.57694

Abstract

Abstrak Keputusan konsumen dalam membeli produk halal semakin menjadi aspek penting, khususnya di Indonesia yang mayoritas penduduknya beragama Islam. Penelitian ini bertujuan untuk mengevaluasi pengaruh labelisasi halal, halal awareness, dan brand image terhadap keputusan pembelian produk Hotways Chicken pada konsumen Muslim di Sidoarjo. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik pengumpulan data melalui penyebaran kuesioner kepada 101 responden yang dipilih berdasarkan kriteria tertentu menggunakan metode purposive sampling. Temuan penelitian menunjukkan bahwa secara parsial, labelisasi halal, halal awareness, dan brand image masing-masing memiliki pengaruh signifikan terhadap keputusan pembelian. Selain itu, hasil uji F mengindikasikan bahwa ketiga variabel tersebut secara bersama-sama berpengaruh terhadap keputusan pembelian. Dengan demikian, penelitian ini menegaskan bahwa labelisasi halal, halal awareness, dan brand image terhadap keputusan pembelian produk hotways chicken pada konsumen muslim di Sidoarjo. Kata Kunci: Labelisasi Halal, Halal Awareness, Brand Image, Keputusan Pembelian.   Abstract Consumer decisions in purchasing halal products are increasingly becoming an important aspect, especially in Indonesia, where the majority of the population is Muslim. This research aims to evaluate the influence of halal labeling, halal awareness and brand image on purchasing decisions for Hotways Chicken products among Muslim consumers in Sidoarjo. This research uses a quantitative approach with data collection techniques by distributing questionnaires to 101 respondents who were selected based on certain criteria using the purposive sampling method. Research findings show that partially, halal labeling, halal awareness and brand image each have a significant influence on purchasing decisions. Apart from that, the results of the simultaneous test (F test) indicate that these three variables jointly influence purchasing decisions. Thus, this research confirms that halal labeling, level of halal awareness, and perception of the brand are crucial factors in influencing Muslim consumers' decisions in choosing halal products. Keywords: Halal Labeling, Halal Awareness, Brand Image, Purchasing Decisions
URGENSI PENERAPAN LABELISASI HALAL DAN KUALITAS PRODUK DALAM KEPUTUSAN PEMBELIAN KONSUMEN MUSLIM PADA PRODUK KOPI GRIYANG Febry Suryamado; Fitriah Dwi Susilowati
Iqtishaduna: Jurnal Ilmiah Mahasiswa Hukum Ekonomi Syariah Vol 6 No 4 (2025): Juli
Publisher : Jurusan Hukum Ekonomi Syariah Fakultas Syariah dan Hukum Uin Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/iqtishaduna.v6i4.57695

Abstract

Abstrak Penelitian ini bertujuan untuk mengkaji peran labelisasi halal dan kualitas produk dalam memengaruhi keputusan pembelian konsumen Muslim terhadap produk Kopi Griyang. Dengan menggunakan pendekatan kualitatif dan metode studi kasus, data dikumpulkan melalui wawancara semi-terstruktur terhadap tiga kelompok informan: pemilik usaha, konsumen, dan akademisi di bidang bisnis syariah. Hasil penelitian menunjukkan bahwa labelisasi halal tidak hanya menjadi simbol kepatuhan terhadap syariat Islam, tetapi juga membentuk persepsi positif dan meningkatkan kepercayaan konsumen, khususnya di wilayah mayoritas non-Muslim. Sementara itu, kualitas produk yang ditunjukkan melalui metode panen “petik merah”, proses produksi yang konsisten, dan kemasan yang menarik, turut menjadi faktor penentu dalam keputusan pembelian. Kedua variabel ini berperan dalam membentuk loyalitas dan rekomendasi konsumen terhadap produk. Temuan ini menegaskan pentingnya integrasi antara nilai religius dan kualitas dalam strategi pemasaran produk halal lokal, khususnya pada sektor UMKM. Kata Kunci: Labelisasi Halal, Kualitas Produk, Keputusan Pembelian.   Abstract This study aims to examine the role of halal labeling and product quality in influencing Muslim consumers' purchasing decisions toward Kopi Griyang products. Using a qualitative approach and a case study method, data were collected through semi-structured interviews with three groups of informants: business owners, consumers, and academics in the field of Islamic business. The findings reveal that halal labeling serves not only as a symbol of compliance with Islamic law but also shapes positive perceptions and enhances consumer trust, particularly in regions where Muslims are the minority. Meanwhile, product quality—reflected through selective "red cherry" harvesting methods, consistent production processes, and attractive packaging—also serves as a key factor in purchase decisions. Both variables contribute to fostering consumer loyalty and product recommendations. These findings highlight the importance of integrating religious values and product quality in the marketing strategy of local halal products, particularly within the MSME sector. Keywords: Halal Labeling, Product Quality, Purchasing Decisions.
Program Garansi Bebas Pengembalian pada Platform Shopee Ditinjau dari Perspektif Etika Bisnis Islam Roziina Salma Afifah; Fitriah Dwi Susilowati
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 4 No. 5: Agustus 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v4i5.10392

Abstract

Penelitian ini bertujuan untuk mengkaji Program Garansi Bebas Pengembalian pada platform Shopee dari perspektif etika bisnis Islam. Program ini memungkinkan pembeli untuk mengembalikan produk meskipun hanya karena berubah pikiran. Hal ini memunculkan pro dan kontra, terutama terkait dampaknya terhadap penjual dan keadilan transaksi. Penelitian ini menggunakan metode kualitatif dengan melibatkan wawancara mendalam terhadap pembeli, penjual, dan ahli etika bisnis Islam. Hasil penelitian menunjukkan bahwa program ini memiliki kesesuaian dengan konsep khiyar dalam fiqh muamalah dan selaras dengan etika bisnis Islam yang ditinjau dari lima prinsip, yaitu ketauhidan atau kesatuan, keadilan atau keseimbangan, kebebasan berkehendak, tanggung jawab atau amanah, dan kebajikan atau ihsan.
Pengaruh Label Halal dan Konformitas terhadap Keputusan Pembelian Produk McDonald's yang Terafiliasi Israel pada Mahasiswa di Surabaya Yasmin, Putri Alia; Susilowati, Fitriah Dwi
Jurnal Ekonomika dan Bisnis Islam Vol 8 No 1 (2025): April
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jekobi.v8n1.p79-91

Abstract

Indonesia, as a country with a Muslim-majority population, places the halal label as an important factor in purchasing decisions. However, there is a gap between halal awareness and the actual consumption behavior of students amid the issue of boycotting products affiliated with Israel. The aim of this research is to analyze the influence of halal labeling and conformity on purchasing decisions for McDonald's products affiliated with Israel among students in Surabaya. This research method uses quantitative methods with data sources using questionnaires distributed online. Sampling using purposive sampling technique with 100 respondents. The technique used in data analysis is multiple linear regression in SPSS 30 software. In this research, the results showed that there was an influence between halal labeling and conformity on the decision to purchase Israeli-affiliated McDonald's products among students in Surabaya. This shows that students studying in Surabaya in consuming McDonald's products still consider halal labeling in accordance with their responsibilities as Muslims who are openly ordered by Allah, as well as the influence of social groups to decide on purchases in adjusting consumption behavior through product preferences to be consumed
Collaboration Strategy Faculty of Economic and Bussiness Universitas Negeri Surabaya Indonesia to Become a Faculty With a Global Reputation Hardini, Han Tantri; Susanti; Rahmawati, Fitriana; Susilowati, Fitriah Dwi; Saputra, Irwan Adimas Ganda; Maula, Farij Ibadil
Economics and Business Journal (ECBIS) Vol. 3 No. 6 (2025): September
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v3i6.230

Abstract

This research aims to determine the form of cooperation development between the Unesa Faculty of Economics and Business and partners from various institutions both domestically and abroad in order to achieve a Faculty with a global reputation. The research method used is a qualitative method where data collection is carried out by conducting in-depth interviews, observation, documentation and Focus Group discussions. The results of this research show that the development of partnership cooperation between the Faculty of Economics and Business, Universitas Negeri Surabaya, Indonesia with domestic and foreign partners includes education, research and community service. Educational activities in the form of lecturer and student exchanges, seminars, proceedings, guest lectures, visiting lecturers/professors, curriculum benchmarking. Collaboration in the field of research takes the form of joint research, joint publication, joint editor and journal reviewer. Collaboration in the field of community service takes the form of outreach activities, training, mentoring and demonstration activities related to partner needs. So far this collaboration has shown a significant positive impact. The results of the research findings can add theoretical and methodological studies to the repertoire of scientific development regarding the study of the importance of collaboration in an organization, especially for higher education institutions. The contribution of this research adds to the study of the importance of cooperation, not only for the benefit of both parties but also for having an impact on the progress of institutions and society. Contribution for educational institutions, both formal and non-formal, to continue to build partnerships and to socialize the importance of cooperation to increase institutional progress, building more networks to strengthen cooperation. The practical implication of this research is that the Faculty of Economics and Business continues to strive for collaborative networks with the aim of increasing and strengthening collaboration networks in accordance with the vision and mission of the Unesa Faculty of Economics and Business. Priority programs in the context of achieving a global reputation can be used as main topics for collaboration with partners. This implication also adds to the study for educational and non-educational institutions that by collaborating, relationships are created to share knowledge, experience and resources to achieve common goals and contribute to the development of society and the nation.
The The Influence of the Islamic Entrepreneurship Spiritual Perspective, Islamic Entrepreneurship Business Perspective, and E-Commerce Adoption on Business Performance among Muslim Women Entrepreneurs Tsaqyfa, Mazaya Najmy; Ridlwan, Ahmad Ajib; Susilowati, Fitriah Dwi; Timur, Yan Putra
Jurisprudensi: Jurnal Ilmu Syariah, Perundang-Undangan dan Ekonomi Islam Vol 17 No 2 (2025): Jurisprudensi: Jurnal Ilmu Syariah, Perundang-Undangan dan Ekonomi Islam
Publisher : State of Islamic Institute Langsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32505/jurisprudensi.v17i2.11405

Abstract

The development of digital technology and the values of Islamic entrepreneurship can serve as an important foundation for improving business performance, particularly for Muslim women entrepreneurs. However, in reality, many business actors still face limitations in optimally integrating spiritual perspectives, Islamic business ethics, and the use of digital technology. This study aims to analyze the influence of Islamic Entrepreneurship Spiritual Perspective, Islamic Entrepreneurship Business Perspective, and E-Commerce Adoption on Business Performance among Muslim women entrepreneurs in Surabaya. The research methodology employs a quantitative approach with primary data obtained through the distribution of online questionnaires. The sampling technique used is purposive sampling with a total of 129 respondents. Data analysis was conducted using Structural Equation Modeling – Partial Least Square (SEM-PLS) with the SmartPLS 4.0 software. The findings indicate that the Islamic Entrepreneurship Spiritual Perspective, Islamic Entrepreneurship Business Perspective, and E-Commerce Adoption have a positive effect on Business Performance among Muslim women entrepreneurs in Surabaya.
Co-Authors Ach. Yasin Ahmad Ajib Ridlwan Ahmad Ajib Ridlwan Amalia Ruhana, Amalia Amirul Arif Amirusholihin, Amirusholihin Anwar Adem Shikur Awlyasari, Dilta Clarashinta Canggih Dien Mardhiyah Fahmi, Moh. Farih Fandi Fatoni Farisul Umam Azka Febrika Yogie Hermanto Febry Suryamado Fira Nurafini Fitriana Rahmawati Futuwwah, Ali Imaduddin Gozali, Nidia Artanti Han Tantri Hardini Hilda Monoarfa Irwan Adimas Ganda Saputra Khusnul Fikriyah Krisanti, Aulia Arum Mardiana, Lena Marizka Devita Sari Maula, Farij Ibadil Meylia Elizabeth Ranu Mildawati, Titik Muhammad Widyarta Wijaya Novi Darmayanti Nurafini, Fira Nurlaili, Eka Indah Osman, Syuhaily Prasetyo, Denise Natashya Putri, Nadia Ramadhani Nugroho Rachma Indrarini Rahma Haryono, Aufa Aviska Rahmatika, Febrina Ramdhan , Muhammad Rizky Rohmah, Resy Nur Roziina Salma Afifah Ruri Nurul Aeni Wulandari Septyan budy Cahya Shafa Zahirah Dwi Hasna Sri Abidah Suryaningsih SUSANTI Tsaqyfa, Mazaya Najmy Wulan Santikawati Ulfa Yan Putra Timur Yasmin, Putri Alia