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All Journal MIX : Jurnal Ilmiah Manajemen Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Komunitas: Jurnal Pengabidian Kepada Masyarakat Dinasti International Journal of Digital Business Management Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Manajemen Bisnis Transportasi dan Logistik Ranah Research : Journal of Multidisciplinary Research and Development Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Engagement: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat dan Penelitian Terapan
Nursery Alfaridi S Nasution
Institut Transportasi Dan Logistik Trisakti
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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Pengetahuan manajemen rantai pasok pada siswa sekolah menengah kejuruan Nasution, Nursery Alfaridi; Pahala, Yosi; Octaviani, Reni Dian; Prihassyaira, Aditiya Dwi
Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Vol. 5 No. 1 (2024)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jp2m.v5i1.21489

Abstract

Perencanaan, implementasi, dan pengendalian aliran barang, jasa, informasi, dan dana dari pemasok ke pelanggan adalah bagian dari manajemen rantai pasokan. Tujuan manajemen rantai pasokan adalah untuk mencapai tingkat efisiensi dan kepuasan pelanggan yang paling tinggi. Manajemen rantai pasok memainkan peran krusial dalam menyediakan produk dan layanan yang kita konsumsi setiap hari, sehingga memahami manajemen rantai pasok sangat penting. Kegiatan ini bertujuan untuk memberikan pengetahuan mengenai manajemen rantai pasok di kehidupan sehari–hari kepada siswa SMK,  sehingga siswa SMK mendapatkan pemahaman mengenai pergerakan barang dari hulu ke hilir. Sebelum sosialisasi kuesioner diberikan kepada peserta dan terdapat 72% peserta yang belum memahami manajemen rantai pasok, setelah sosialisasi kuesioner disebarkan kembali dan hasilnya pemahaman peserta mengenai manajemen rantai pasok meningkat, sebanyak 89% peserta memahami manajemen rantai pasok. Pengetahuan mengenai manajemen rantai pasok berhubungan positif terhadap kinerja dan inovasi, harapannya ketika siswa SMK memahami pergerakan dalam rantai pasok, mereka akan terus berinovasi untuk memudahkan tercapainya tujuan dalam rantai pasok yaitu, right rime, right place, right cost, right person.
Peran Kualitas Sistem Web INSW Memoderasi Pengaruh Pelayanan Kepelabuhanan Terhadap Kepuasan dan Dampaknya terhadap Kepercayaan Pengguna Jasa di PT Krakatau Bandar Samudera Hermanto, Hendy; Fahriza, Basri; Marina, Sandriana; Alfaridi, Nursery; Mustikasari, Mustikasari
Ranah Research : Journal of Multidisciplinary Research and Development Vol. 8 No. 1 (2025): Ranah Research : Journal Of Multidisciplinary Research and Development
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/rrj.v8i1.1902

Abstract

Penelitian ini mengkaji menurunnya kinerja logistik Indonesia, tercermin dari penurunan skor LPI 2023, terutama dalam pelayanan kepelabuhanan, keandalan, dan sistem digitalisasi yang menghadapi kendala teknis. Kondisi ini mempengaruhi kepuasan dan kepercayaan pengguna jasa pelabuhan, termasuk di PT Krakatau Bandar Samudera (KBS) yang meskipun telah mengadopsi teknologi Smartport System dan INSW, masih mengalami masalah infrastruktur, optimalisasi dermaga, dan kualitas sistem web yang belum stabil. Penelitian ini bertujuan menganalisis peran kualitas sistem web INSW dalam memoderasi hubungan antara pelayanan kepelabuhanan dan kepuasan pengguna jasa, yang berimbas pada kepercayaan pengguna jasa di PT. Krakatau Bandar Samudera. Survei dilakukan dengan kuesioner kepada 130 responden pengguna jasa di PT. KBS, dengan menggunakan teknik analisis Structural Equation Modeling (SEM) melalui SEM-PLS 4.0. Hasil penelitian menunjukkan bahwa pelayanan kepelabuhanan berpengaruh positif terhadap kepuasan dan kepercayaan pengguna jasa. Kualitas sistem web INSW berperan penting dalam memoderasi hubungan tersebut, dengan fokus pada peningkatan efisiensi operasional dan transparansi layanan. Peningkatan kualitas sistem web berkontribusi pada kepuasan pengguna yang memperkuat kepercayaan mereka terhadap perusahaan. Selain itu, kepuasan pengguna memediasi pengaruh pelayanan kepelabuhanan terhadap kepercayaan pengguna, yang memperkuat hubungan kepercayaan jangka panjang.
The Analysis of Service Quality and Service Facilities on Public Satisfaction Through Public Trust at the Motor Vehicle Testing Management Unit, Cilincing, 2025 Wijayanto, Wahyu; Marlita, Devi; Nasution, Nursery Alfaridi S; Gunawan, Aang; Abidin, Zaenal
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6479

Abstract

Public service is a government activity within institutions or organizations aimed at meeting societal needs in accordance with regulations. Motor vehicle testing is the inspection of vehicle components, including trailers and semi-trailers, to ensure technical compliance and roadworthiness. According to Law of the Republic of Indonesia Number 25 of 2009 on Public Services, the state must fulfill citizens’ needs while guaranteeing their rights and obligations. Community decisions to reuse services are largely influenced by satisfaction with the services received, making service quality improvement a key element of bureaucratic reform.This study applies a quantitative approach using SEM-PLS. The Partial Least Square method is employed to test theories and identify relationships among latent variables. Findings show that public trust mediates the effect of service quality and facilities on public satisfaction.
Pengaruh Kepemimpinan Melayani Dan Organisasi Pembelajar Melalui Kompetensi terhadap Kinerja Karyawan Pada Perusahaan Pelayaran Jakarta Handini Salsabila; Edhie Budi Setiawan; Basri Fahriza; Nursery Alfaridi; Prasadja Ricardianto
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 2 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (November-Desember 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i2.6676

Abstract

XYZ Shipping Company is engaged in the shipping line industry and is responsible for managing vessel scheduling with several shipping agents and internal departments in sea transportation operations. Some employees perceive that the lack of servant leadership practices has an impact on employee performance, thereby requiring further study to assess its influence. This research aims to analyze the effect of servant leadership and learning organization on employee performance through competence as a mediating variable at XYZ Shipping Company in Jakarta. This study uses a quantitative approach with 120 employee respondents. Data were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. The results show that servant leadership and learning organization have a significant effect, both directly and indirectly through competence, on employee performance. These findings emphasize the importance of implementing servant leadership to strengthen competence and develop a learning organization culture that contributes to improving employee performance in the maritime transportation sector.
Community-Based Learning for Sustainable and Reverse Logistics: Building a Cross-Border Practice Community Nasution, Nursery Alfaridi S; Octaviani, Reni Dian; Sari, Mustika; Anashkina, Nataliia; Firdaus, Muhammad Iqbal; Thabah, Asep Ali
Engagement: Jurnal Pengabdian Kepada Masyarakat Vol. 9 No. 2 (2025): November 2025
Publisher : Asosiasi Dosen Pengembang Masyarajat (ADPEMAS) Forum Komunikasi Dosen Peneliti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/engagement.v9i2.2060

Abstract

The global logistics industry faces increasing challenges related to environmental sustainability and resource management. Sustainable logistics and reverse logistics are essential concepts that help reduce environmental impact, enhance operational efficiency, and support the circular economy. However, awareness and understanding of these concepts among emerging logistics practitioners and community members remain limited. This study presents the outcomes of an online community engagement program aimed at establishing a logistics learning community focused on sustainable and reverse logistics. The program involved collaborative activities between facilitators from Ural State University of Railway Transport, Russia, and participants representing the logistics practice community. Learning outcomes were measured through pre- and post-tests, showing a significant improvement in the average score from 41.1 to 87.4, demonstrating the program’s success in building practical knowledge and application of sustainable logistics. To enhance the real-world application of knowledge, the program integrated small-group discussions where participants collaboratively worked on local case studies to apply the principles learned. This initiative offers valuable insights for designing future cross-border educational outreach and international academic collaboration using digital platforms.
Co-Authors Aang Gunawan, Aang Anashkina, Nataliia Andriyan, Andriyan Andry Yudha Pratama Asep Ali Thabah, Asep Ali Basri Fahriza Budiman, Tenaka Devi Marlita Devi Marlita, Devi Edhie Budi Setiawan Euis Saribanon, Euis Handini Salsabila Hermanto, Hendy Irenita, Novembriani Juhri, Apsada Juliater Simamarta Juliater Simarmata Muhammad Iqbal Firdaus, Muhammad Iqbal Muhammad Luqmanul Hakim Mustika Sari, Mustika Mustikasari Mustikasari Nofrisel, Nofrisel Nuryadi Nuryadi Octaviani, Reni Dian Prasadja Ricardianto Pratiwi, Sekar Widyastuti Prihassyaira, Aditiya Dwi Riffat, Muhammad Sandriana Marina Sarinah Sihombing Sekar Widyastuti Pratiwi Sekar Widyastuti Pratiwi Siska Amonalisa Silalahi Sri Handayani Suparwan CK Wahyu Wijayanto Widyastuti Pratiwi, Sekar Yosi Pahala, Yosi Yulianti Keke Zaenal Abidin