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All Journal JURNAL BISNIS STRATEGI The Journal of Educational Development Journal of Dedicators Community Journal of Education, Humaniora and Social Sciences (JEHSS) Jurnal Ilmiah Edunomika (JIE) Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Ilmiah ASET Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Journal of Innovation Research and Knowledge Media Bina Ilmiah Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Pengabdian Masyarakat Bangsa IndoMath: Indonesia Mathematics Education Journal of International Multidisciplinary Research Brilliant International Journal of Management and Tourism
Hendrajaya Hendrajaya, Hendrajaya
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PENGARUH LOKASI, SARANA DAN PRASARANA SERTA PELAYANAN TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA PADA LOYALITAS PELANGGAN (Studi Kasus pada hotel-hotel di Kabupaten Semarang ) Hendrajaya, Hendrajaya
JURNAL ILMIAH EDUNOMIKA Vol. 7 No. 1 (2023): EDUNOMIKA : Vol. 07, No. 01, 2023
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v7i1.12654

Abstract

The aim of this research is to know the influence of the Location, Facilities and Service toward the Satisfaction of the customers and the implication toward the Loyality of customers.This research used primary data about the standart quality of location (7 items), standart quality of facilities (18 items), standart of service (16 items), standart quality of customer satisfaction (7 items) and variable of customer loyality (6 items). All items above are measured using likers scale and analized of its validity and reliability. Data gathering is using questioneair techningue to the 168 quests of hotel in Semarang. Data analysis is using path analysis, t-test, f-test and coefficient of determanition. The result of the researct shows that of the hypothesis are not all acceptable, it is incated that location doesn’t influent positively and significantly toward the customers satisfaction, mean while facilities influents positively and significantly with analysis t-test (2,160) > t-table (1,654) and analysis sig.(0,032) < (0,05), sercice influences positively and significantly toward customers satisfaction with the analysis t-test (2,411) > t-table (1,654) and analysis sig.(0,017) < (0,05), customer satisfaction is not intervening between location and customer loyality because the direct influence > the indirect influence (6,8%) > (1,6%). Customers satisfaction is entervening between facilities and customers loyality, the influence as much as (6,2 %), customer satisfaction is not intervening between service and loyality because direct influence > indirect influence (23,5%) > (6,8%), customers satisfaction influents positively and significantly toward customers loyality with the analysis t-test (11,264) >f-table (2,26) and analysis sig (0,000) < (0,05), r2 (0.199) which means it has a 19,9% positive influence toward customers loyality. Customer satisfaction is intervening between facilities toward customers loyality Hotel in Semarang. KeyWords : Location, Facilities, Service, Customers Satisfaction, Customers Loyality.
Analisis Efektivitas Pengelolaan Dana Desa Untuk Meningkatkan Pembangunan Ekonomi Lokal di Desa Klepu Kecamatan Pringapus Kabupaten Semarang Harefa, Wilman Hasrat; Hendrajaya, Hendrajaya
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 2 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i2.2916

Abstract

This article aims to analyze the effectiveness of village fund management in improving local economic development in Klepu Village, Pringapus District, Semarang Regency. The study focuses on how effectively this policy has promoted local potential–based economic growth and the factors influencing it. The analysis is based on the concepts of good governance and endogenous local economic development. Data were collected through in-depth interviews, participatory observation, and document studies involving village officials, the Village Consultative Body (BPD), micro-entrepreneurs, and community leaders, then analyzed qualitatively using the interactive model of Miles and Huberman. The results show that the governance of village funds in Klepu has been implemented in a participatory and transparent manner through deliberation mechanisms, contributing to the improvement of productive infrastructure, empowerment of micro-enterprises, and expansion of employment opportunities. However, its effectiveness remains suboptimal due to limited administrative capacity, low community participation in supervision, and the underperformance of village-owned enterprises (BUMDes). This study concludes that improving management effectiveness requires strengthening human resource capacity, enhancing public transparency, and revitalizing local economic institutions to ensure sustainable local economic development.
Analisis Faktor-Faktor Yang Mempengaruhi Kebijakan Dividen Koperasi One Satoric Mandiri di Kabupaten Semarang Harefa, Dedi Saputra; Hendrajaya, Hendrajaya
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 2 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i2.2917

Abstract

This article aims to analyze the factors influencing the dividend policy or the distribution of the Remaining Operating Results (SHU) at One Satoric Mandiri Cooperative in Semarang Regency. The study focuses on how internal and external factors interact within the decision-making process for SHU distribution. A qualitative research approach was used, with data collected through in-depth interviews, non-participatory observations, and document analysis. The data were analyzed using an interactive analysis model involving data reduction, presentation, and conclusion drawing. The findings show that the cooperative’s dividend policy is influenced by internal factors such as financial performance, member participation, decision-making mechanisms through the Annual Member Meeting (RAT), and reserve fund requirements. External factors include government regulations and regional economic conditions. The study concludes that the dividend policy at One Satoric Mandiri Cooperative results from a participatory and transparent decision-making process oriented toward sustainability. Cooperatives that can balance economic, social, and regulatory aspects are more likely to strengthen member trust and enhance long-term welfare.
Studi Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening serta Budaya Organisasi dan Employee Engagement sebagai Prediktor di Destinasi Pariwisata Kopi Luwak Mataram Group Yogyakarta Hasbi, Sirajudin; Hendrajaya, Hendrajaya; Supriyadi, Andhi
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 2 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i2.2914

Abstract

Culinary tourism is becoming more and more popular around the world. Many travelers enjoy trying traditional foods and drinks from different regions as part of their journeys. This study looks into how 1) the company's culture and how much employees feel involved at work affect how satisfied they are with their jobs; 2) the company's culture, employee involvement, and job satisfaction affect how productive employees are at work; and 3) the company's culture and employee involvement affect how well employees perform, with job satisfaction acting as a middle factor. The study used numbers and data to find answers. It included 94 employees from the Kopi Luwak Mataram Group in Yogyakarta. Information was gathered through questionnaires given to the workers. The data was analyzed using SPSS, and tests were done to make sure the questions were good and consistent. Based on the results, the study found that 1) the company's culture and employee involvement do affect job satisfaction at Kopi Luwak Mataram Group. 2) The company's culture, employee involvement, and job satisfaction all have an effect on work productivity at the same company. 3) The company's culture and employee involvement influence employee performance, with job satisfaction playing a key role in this connection.
Co-Authors Andhi Supriadi APRI KUNTARININGSIH Bambang Guritno Bambang Guritno Bayu Ade Prabowo C. Susmono Widagdo Dede Suratman Djoko Widodo Eka Rahmawati Enik Rahayu Erna Nur Wahidah Farihah, Fikri Fredi Ganda Putra Gea, Yelda Nispa Harefa, Dedi Saputra Harefa, Wilman Hasrat Hasbi, Sirajudin Hia, Maifan Mariani Imam Ghozali Krisnatalia, Heni Lahagu, Eduard Emerik Maman Rachman Manao, Irene Jeniart Misbah Salim Masoud Aljadi Nazara, Herwian Putri Asih Neema Desnatalia Hapsari Nundarto, Nundarto Palupiningtyas, Dyah Ricky Anggrean Rif’at, Mohamad Risyanti, Yustina Denik Samtono . Satato, Yuniarto Rahmad Sifa, Rizkika Astha Sugiatno Sugiatno Supriyadi, Andhi Supriyanto, Sapto Syamsul Ph.D M.A. Hadi Tri Joko Raharjo Virmansah, Reza Adi Yuliamir, Henry Yuniarto Rahmat Satato Zai, Yumelsin Zebua, Elman Septianus