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All Journal Jurnal Ilmiah Mahasiswa FEB JAM : Jurnal Aplikasi Manajemen Erudio: Journal of Educational Innovation MIX : Jurnal Ilmiah Manajemen Jurnal Manajemen dan Bisnis Indonesia JPM (Jurnal Pemberdayaan Masyarakat) JIA (Jurnal Ilmiah Akuntansi) Jurnal Ilmiah Manajemen Kesatuan JBMR: Journal of Business and Management Review Jurnal Pengabdian kepada Masyarakat Nusantara International Journal of Business, Law, and Education Devotion: Journal of Research and Community Service International Journal of Social Service and Research Aptekmas : Jurnal Pengabdian Kepada Masyarakat Jurnal Manajemen Pemasaran dan Perilaku Konsumen Journal MISSY (Management and Business Strategy) Journal Research of Social Science, Economics, and Management Jurnal Kewirausahaan dan Inovasi IECON: International Economics and Business Conference Advance Sustainable Science, Engineering and Technology (ASSET) Jurnal Manajemen Maranatha
Desi Tri Kurniawati
Universitas Brawijaya
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Factor Affecting Organizational Citizenship Behaviour and Employee Performance in Banking Sector Budianto, Firman; Kurniawati, Desi Tri
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.744

Abstract

This study aims to analyze the role of individual characteristics, organizational commitment and job satisfaction on employee performance with an organizational citizenship behavior (OCB) mediation mechanism in the banking industry in Indonesia. The data analysis used was quantitative analysis. Data collected by random sampling technique with questionnaire disseminated online using Google Form to 122 employees. Data was analyzed using SEM-PLS via SmartPLS application. The results verified that individual characteristics had a significant effect on employee performance. However, organizational commitment and job satisfaction do not have an effect on employee performance. Furthermore, individual characteristics, organizational commitment and job satisfaction have a significant effect on OCB. Then OCB has a significant effect on employee performance. In addition, OCB mediates in part the influence of individual characteristics on employee performance. While OCB perfectly mediates the effect of organizational commitment and job satisfaction on employee performance
Pengaruh Beban Kerja Terhadap Stres Kerja Melalui Kompensasi Bagi Sandwich Generation Inayah, Nurul; Kurniawati, Desi Tri
Jurnal Kewirausahaan dan Inovasi Vol. 3 No. 3 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2024.03.3.15

Abstract

The objective of this research is to identify the effect of work load on job stress among sandwich generations in Jabodetabek with compensation as the mediating variable. This quantitative research was conducted based on the gaps between previous studies regarding the effect and the direction of the relationship between work load and job stress, in addition to the increasing ratio of stress experienced by the said generations in Indonesia following the COVID-19 pandemic. The research population is employees categorized as sandwich generation who live and work in Jabodetabek, from which 220 people were selected as the respondents. The data was harvested via questionnaires and was analyzed using Structural Equation Modeling – Partial Least Squares (SEM-PLS) in SmartPLS version 3.2.9. This study finds that (1) work load positively and significantly influences job stress, (2) work load negatively and significantly affects compensation, (3) compensation negatively and significantly influences job stress, and (4) work load positively and significantly impacts job stress with the mediation of compensation.   Abstrak Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh beban kerja terhadap stres kerja bagi sandwich generation di Jabodetabek dengan kompensasi sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif. Penelitian ini didasari pada research gap yang terdapat pada penelitian-penelitian terdahulu mengenai pengaruh dan arah hubungan beban kerja terhadap stres kerja. Selain itu dilatarbelakangi dengan adanya fenomena peningkatan rasio dan stres yang dialami sandwich generation di Indonesia pascapandemi COVID-19. Populasi pada penelitian ini adalah karyawan yang bekerja dan bertempat tinggal di area Jabodetabek dan berstatus sebagai sandwich generation. Sampel yang digunakan sebanyak 220 responden dengan kuesioner sebagai media pengumpulan data responden. Metode analisis data yang digunakan pada penelitian ini adalah Structural Equation Modeling - Partial Least Square (SEM-PLS) dengan menggunakan program SmartPLS versi 3.2.9. Hasil penelitian menunjukkan bahwa (1) beban kerja berpengaruh positif dan signifikan terhadap stres kerja, (2) beban kerja berpengaruh negatif dan signifikan terhadap kompensasi, (3) kompensasi berpengaruh negatif dan signifikan terhadap stres kerja, serta (4) beban kerja berpengaruh positif dan signifikan terhadap stres kerja yang dimediasi oleh kompensasi.
Pengaruh Kompensasi, Lingkungan Kerja, Dan Deskripsi Pekerjaan Terhadap Minat Generasi Z Dalam Melamar Kerja Maularahmah, Syafika; Kurniawati, Desi Tri
Jurnal Kewirausahaan dan Inovasi Vol. 3 No. 3 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2024.03.3.02

Abstract

The purpose of this quantitative research is to analyze the effects of compensation, workplace environment, and job description on the interest of Generation Z to apply for job. This causal study attempts to identify the influence of the independent variables, i.e., compensation (X1), workplace environment (X2), and job description (X3), on the dependent variable, i.e., the interest of applying for job (Y). Using convenience sampling, ninety people were selected as the sample. The data was harvested via Likert-scaled questionnaires and was analyzed using multiple linear regression and coefficient of determination test. The results of the hypothesis testing, which incorporates the t-test, indicate that compensation, workplace environment, and job description positively and significantly affects the interest to apply for job.   Abstrak Tujuan dari penelitian ini adalah untuk menganalisis pengaruh kompensasi, lingkungan kerja, dan deskripsi pekerjaan terhadap minat generasi Z dalam melamar kerja. Jenis penelitian yang digunakan dalam penelitian ini adalah Causal Study atau studi kausal untuk mengetahui pengaruh variabel independen yaitu Kompensai (X1), Lingkungan Kerja (X2), dan Deskripsi Pekerjaan (X3) terhadap variabel dependen Minat Melamar Kerja (Y) dengan pendekatan kuantitatif. Data dalam penelitian ini diperoleh dengan cara menyebar kuesioner. Sampel penelitian yang digunakan berujumlah 90 responden dengan menggunakan convenience sampling. Metode yang digunakan untuk mengumpulkan data dari responden adalah metode survey dengan skala pengukuran adalah skala likert. Alat analisis data yang digunakan dalam penelitian ini adalah regresi linear berganda dan koefisien determinasi. Sedangkan pengujian hipotesis menggunakan uji t. Hasil dari penelitian berdasarkan analisis data dan pengujian hipotesis yang dilakukan diketahui bahwa Kompensasi, Lingkungan Kerja, dan Deskripsi Pekerjaan berpengaruh secara positif dan signifikan terhadap Minat Melamar Kerja.
Pengaruh Disiplin Kerja Dan Kompensasi Terhadap Kinerja Pegawai Putra, Fendy Indrawanto; Kurniawati , Desi Tri
Jurnal Kewirausahaan dan Inovasi Vol. 3 No. 4 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2024.03.4.11

Abstract

This study aims to determine the effect simultaneously and partially related to work discipline and compensation on the performance of employees of PT Merak Jaya Beton Pasuruan. This study uses a quantitative method with explanatory research. This study also uses instrument tests, classical assumptions, and multiple linear regression. The population in this study amounted to 100 people and used a saturated sampling technique for all employees at PT Merak Jaya Beton Pasuruan, totaling 100 employees. The data analysis tool used is SPSS Statistics 26.0 in the form of multiple linear regression analysis, as well as hypothesis testing through the t test and coefficient of determination test. The results of this study indicate that the variables Work Discipline (X1) has a significant influence on Employee Performance (Y) at PT Merak Jaya Beton Pasuruan. And the results of this study also show that partially the compensation variable (X2) has a significant influence on employee performance (Y) at PT Merak Jaya Beton Pasuruan.   Abstrak Penelitian ini bertujuan untuk mengetahui pengaruh secara simultan dan parsial terkait dengan disiplin kerja dan kompensasi terhadap kinerja karyawan PT Merak Jaya Beton Pasuruan. Penelitian ini menggunakan metode kuantitatif dengan penelitian penjelasan. Adapun penelitian ini juga menggunakan uji instrument, asumsi klasik, dan regresi linier berganda. Populasi dalam penelitian ini berjumlah 100 orang dan menggunakan teknik sampling jenuh seluruh karyawan di PT Merak Jaya Beton Pasuruan yang berjumlah 100 karyawan. Alat analisis data yang digunakan adalah SPSS Statistics 26,0 berupa analisis regresi linear berganda, serta uji hipotesis melalui uji t dan uji koefisien determinasi. Hasil dari penelitian ini menunjukkan bahwa variabel Disiplin Kerja (X1) memiliki pengaruh yang signifikan terhadap Kinerja Karyawan (Y) PT Merak Jaya Beton Pasuruan. Serta hasil penelitian ini juga menunjukkan bahwa secara parsial variabel Kompensasi (X2) memiliki pengaruh yang signifikan terhadap Kinerja Karyawan (Y) PT Merak Jaya Beton Pasuruan.
Pengaruh Lingkungan Internal dan Eksternal terhadap Kinerja Industri Kecil Keramik Dinoyo Kota Malang Pudjihardjo, H. M.; Kurniawati, Desi Tri
Jurnal Aplikasi Manajemen Vol. 9 No. 4 (2011)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research is aimed to analyze effect of environment variable both in internal environment (marketing, financial and production), or external environment (buyer, competitor, technology, government) simultaneously and partial good also the dominant variable toward performance of small and medium enterprises ceramics at Dinoyo, Malang. The result research has some suggestions, such as improvement with increasing ceramic industry of Dinoyo, Malang: (1) In increasing development for industry of ceramic Dinoyo, Malang, the local government, especially industry and commercial department office should do education by giving training, controlling and quality control product, and also education in financial area, such, financial, marketing, and management, (2) Production is one of important factor necessary for craftsman in order to be more sensitive to develop their product in good quality. Another important factor is marketing, financial, and technology. (3) The craftsman should be more increasing of company performance, so it can maximize product result desired in increasing quality product. (4) Service quality to customer must be increased, so the customer likes and interest in buying ceramic product. The craftsman should be more opened in receiving criticism from their customers. (5) The future research can continue and improve this research on more adequate and more deepening research indicator or entering other variable not discussed yet on this research.
THE EFFECT OF E-SERVICESCAPE DIMENSIONS ON CUSTOMER TRUST OF TOKOPEDIA E-STORE DURING COVID-19 PANDEMIC Kurniawati, Desi Tri; Yaakop, Azizul Yadi
Jurnal Aplikasi Manajemen Vol. 19 No. 1 (2021)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2021.019.01.01

Abstract

This research aims to reveal the effect of e-servicescape dimensions (aesthetic appeal, layout and functionality, and financial security) on customer trust of Tokopedia e-store. This research involved 200 respondents as the data were gained through an online questionnaire. Data analysis was run in SmartPLS software. From the test result, it is found that aesthetic appeal, layout and functionality, and financial security demonstrate a positive and significant effect on customer trust. Based on these findings, it is concluded that improving e-servicescape dimensions result in better customer trust of Tokopedia e-store. Further research may include more variables like the technology acceptance model (TAM) and e-WOM for enhancing the framework of this recent research to predict customer trust for the e-store.
IMPROVING EMPLOYEE PERFORMANCE THROUGH THE USE OF SOCIAL MEDIA AT THE WORKPLACE: MEDIATED BY EMPLOYEE ENGAGEMENT AND JOB SATISFACTION Lysandra, Cindy Letitia; Noermijati, Noermijati; Kurniawati, Desi Tri
Jurnal Aplikasi Manajemen Vol. 21 No. 2 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.02.09

Abstract

Employee performance will be more optimal if the employee combines it with social media. Moreover, social media platforms have various applications supporting employee performance, such as Zoom, Google Meetings, Skype, Telegram, and Whatsapp. Social media has fairly high accessibility, is easy to apply, and provides a variety of certain features that can support employees' work. For this reason, this study will examine the effect of social media on employee performance, mediated by employee engagement and job satisfaction. This research was conducted on educational employees at Brawijaya University Malang. Brawijaya University is one university that uses social media for its employees. Furthermore, the research data were analyzed using PLS (Partial Least Square) with the SEM (Structural Equation Model) approach. The sampling technique used is purposive sampling, but in this study, it is not known for a certain number of employees who use social media, so researchers refer to determining the minimum sample size for the SEM model, which is 5-10 times the number of indicators. Based on these considerations, the respondents obtained a total of 122 employees with the status of State Civil Apparatus. The results of the PLS analysis show that social media has no significant effect on employee performance. Nonetheless, employee engagement and job satisfaction perfectly mediate the relationship between social media and employee performance. Based on the results of this study, it can be concluded that social media can improve the performance of educational employees at Brawijaya University Malang through the mediating role of employee engagement and job satisfaction.
Boosting Productivity: The Role of Discipline, Motivation, and Workplace Environment Remetwa, Alberto Viyandika; Kurniawati, Desi Tri
Jurnal Kewirausahaan dan Inovasi Vol. 4 No. 2 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The objective of this research is to explain the effects of work discipline, work motivation, and workplace environment on employee productivity at PT Guntner Indonesia. Using simple random sampling, 130 employee were selected as the respondents. The data of this explanatory study was harvested from Likert-scaled questionnaires and was analyzed using multiple linear regression in IBM SPSS 27, after instrument test, classical assumption test, and statistical test had been performed. This study finds that (1) work discipline positively and significantly influences the productivity of employees at PT Guntner Indonesia, (2) that work motivation positively and significantly affects the productivity of employees at PT Guntner Indonesia, and that (3) workplace environment has positive and significant impacts on the productivity of employees at PT Guntner Indonesia. Therefore, the higher the employees’ work discipline and work motivation and the better the work place environment, the higher the productivity of the employees.
Improving Employee Performance through Stress Management and Work-Life Balance Strategies Soebekti, Mercyane; Kurniawati, Desi Tri
Jurnal Kewirausahaan dan Inovasi Vol. 4 No. 1 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research highlights the critical need to address factors influencing employee performance in government institutions, focusing on the Regional Development Planning Agency of East Java. It aims to analyze the effects of job stress and workplace environment on employee performance, with work-life balance serving as a mediating variable. Employing a quantitative explanatory approach, data were collected via questionnaires from 110  civil servants selected through purposive sampling from a population of  285 employees. Structural Equation Modeling-Partial Least Squares (SEM-PLS) was used to analyze the data. The results reveal that job stress significantly affects employee performance, whereas workplace environment shows no direct effect on performance. Additionally, work-life balance positively influences employee performance and mediates the relationships between job stress, workplace environment, and performance. These findings suggest that managing job stress and fostering work-life balance are critical strategies for enhancing employee performance. The implications highlight the importance of developing stress management programs and promoting a supportive workplace environment to ensure optimal work-life balance and performance outcomes.
PENGEMBANGAN KETRAMPILAN PUBLIC SPEAKING DAN SELF LEADERSHIP UNTUK MEMPERKUAT KEMAMPUAN INTERPERSONAL WIRAUSAHA MUDA Kurniawati, Desi Tri; Noermijati, Noermijati; F, Muhammad
Aptekmas Jurnal Pengabdian pada Masyarakat Vol 7 No 3 (2024): APTEKMAS Volume 7 Nomor 2 2024
Publisher : Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36257/apts.v7i2.7587

Abstract

The role of entrepreneurship in development and the national economy encourages an increase in entrepreneurs every year. The government and educational institutions are trying to encourage the growth of entrepreneurs. The development of entrepreneurial actors is considered very important in realizing the economic independence of society. Apart from that, the growth of business actors, especially those from the younger generation, can reduce challenges in facing the demographic bonus. The existence of young entrepreneurs can increase labor absorption and improve social welfare. The availability of employment opportunities encourages strengthening national development because higher access to employment opportunities will increase consumption levels and community independence. Entrepreneurship has now become an indicator for measuring the success of a country, therefore strengthening the abilities of business actors, especially young entrepreneurs, is very necessary. The service activities that have been carried out are aimed at improving the communication skills of young entrepreneurs. Communication skills are an important aspect to maintain business continuity. Young entrepreneurs need communication skills in carrying out business activities such as business negotiations, pitching, and motivating employees. Apart from communication training, young entrepreneurs will also be given training in managing self-leadership. Through communication and self-leadership training, young entrepreneurs are targeted to be able to make measured decisions and achieve business success effectively. Implementation of service activities is carried out directly using intensive mentoring methods and collaborating directly with the FEB UB Entrepreneurship Laboratory. The impact of collaborative community service activities in 2023 is expected to be able to improve the communication and leadership skills of young entrepreneurs within Universitas Brawijaya
Co-Authors Achmad Sudiro Ahmad Sidiq Yudistira Al Kautsar, Muhammad Hanief Andarwati Andarwati Andarwati Andarwati Armanu Armanu Arti, Miladani Binti Astrid Puspaningrum Astrid Puspaningrum Aulia Fuad Rahman Budianto, Firman Damayanti, Yuanita Dwi Deannova, Haiqal Harvany Desi Anggraini Dewi, Ayu Aryista Didied Poernawan Affandy Elmawalida Fakhrunnisa Estetia, Diva Fedora F, Muhammad Fajar, Muhammad Luthfan Fakhrunnisa, Elmawalida Farhiya, Daniyatul Hantoro, Yanis Chrisna Hardi, Andhimas Bayu Rezky Ida Yulianti Imani, Amalia Rahma Isma Adila Juwariyanto, Rafli Martiansyah Kholilah Kholilah Libbaskara, Wahyu Putra Lysandra, Cindy Letitia Mahendra, Deny Masyhuri Masyhuri Maularahmah, Syafika Meily Margaretha Mintarti Rahayu Misbahuddin Azzuhri Ni Nyoman Suliati Nilawati, Chandra Noermijati Noermijati, Noermijati Nurdzakin, Muhammad Nurul Inayah Orlendo, Enosa khalfani Pradana, Azizul Arundina Pudjihardjo, H. M. Putra, Fendy Indrawanto Qolby, Muhammad Rohid Radityo Handrito Radityo Handrito, Radityo Rahmadani, Nadya Jasmine Rahmatina, Dita Pradela Remetwa, Alberto Viyandika Risca Fitri Ayuni Sakti, Oktaviana Puteri Saniyah, Salsabillah Putri Sigit Pramono Soebekti, Mercyane Sri Palupi Prabandari Suliati, Ni Nyoman Susan Sabrina Sitaniapessy Syaikani, Nanda Lutfi Taffian, Markus Yussar Taufiq Ismail Try Noviyanti Wirawan Dony Dahana Yaakop, Azizul Yadi Zahra, Annisa Aulia Zahroh, Rafiqa Choridatuz