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All Journal E-Jurnal Manajemen Universitas Udayana Jurnal Manajemen dan Bisnis Sriwijaya JURNAL ILMIAH MANAJEMEN BISNIS DAN TERAPAN Journal of Economics, Business, & Accountancy Ventura DeReMa (Development Research of Management) Jurnal Manajemen JPSriwijaya Journal of Management and Business Review Jurnal Ilmiah Econosains Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Manajemen Indonesia JURNAL MANAJEMEN MOTIVASI Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Gema Wiralodra FIRM: Journal of Management Studies Dinasti International Journal of Education Management and Social Science Jurnal Manajemen Jurnal Riset Akuntansi dan Manajemen Malahayati (JRAMM) AMAR (Andalas Management Review) Sricommerce: Journal of Sriwijaya Community Services International Journal of Social Service and Research Jurnal Ekonomi Jurnal Manajemen Public Health and Preventive Medicine Archive Jurnal Multidisiplin Indonesia Journal of Management, Economic, and Financial KIC International Journal of Economics, Accounting, and Management Proceeding of The International Conference on Management, Entrepreneurship, and Business
Agustina Hanafi
Faculty Of Economics, Sriwijaya University, Pelembang, Indonesia
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Public Health Social Sciences Veterinary Other

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The effect of emotional intelligence on burnout and the impact on the nurses service quality Hanafi, Agustina
Journal of Economics, Business, and Accountancy Ventura Vol. 19 No. 1 (2016): April - July 2016
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v19i1.530

Abstract

This study attempts to analyze the effect of emotional intelligence on emotional exhaustion and this, in turn, on the quality of hospital care nurse. The subjects were nurses and patients RS RK.Charitas Palembang. This sample was taken using Non-Probability Sampling towards the nurses and patients in the patient units of the hospital Joseph 1 & 2, with the total respondents of 200 people. These were selected as sample and the data analyzed through the process using Structural Equation Model (SEM). It shows that emotional intelligence negatively affects the emotional exhaustion. Furthermore, the emotional intelligence has positive effect on the quality of nursing care. Most importantly, there is a greater direct effect of emotional intel-ligence towards service quality than the indirect effect through the emotional ex-haustion. Emotional exhaustion negatively affects the quality of nursing services.
The Effect of Job Placement and Job Loyalty on Employee Performance at the Palembang District Attorney's Office Sari, Diah Maya; Widiyanti, Marlina; Yusuf, Muhammad; Hanafi, Agustina
Journal of Management Economic and Financial Vol. 2 No. 4 (2024): Special Issue
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jmef.v2i4.36

Abstract

This study aimed to investigate the impact of job placement and job loyalty on employee performance at the Palembang State Attorney's Office. The research background indicates that effective human resource management, including proper job placement and fostering job loyalty, is essential for organizational success, especially in law enforcement agencies where performance directly affects public service delivery. The population comprised all 134 employees at the office. The sample was selected using purposive sampling, excluding Echelon III (Head of the District Attorney), Echelon IV (Head of Section), and Echelon V (Head of Affairs) positions, as these are determined by the Attorney General's Office of Indonesia. The respondents included 117 employees in functional and executive roles. Multiple linear regression analysis revealed that both job placement and job loyalty positively and significantly affect employee performance. It is recommended that job placement be evaluated to ensure alignment with employees' educational levels. Additionally, while loyalty to work is essential, not all tasks require teamwork. The Palembang State Prosecutor's Office is encouraged to provide job-specific training to enhance employee performance. The study concludes that optimizing job placement and encouraging job loyalty can significantly enhance the overall performance of employees, leading to better organizational outcomes.
Pengaruh Reward dan Punishment Terhadap Kinerja Karyawan pada Bank Sumsel Babel KC Prabumulih Wijaya, Nurshanti; Widiyanti, Marlina; Yusuf, Muhammad; Hanafi, Agustina
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i9.16543

Abstract

Abstrak Penelitian ini bertujuan untuk menganalisis pengaruh reward dan punishment terhadap kinerja karyawan pada Bank Sumsel Babel Kantor Cabang Prabumulih. Data dikumpulkan melalui kuesioner yang disebarkan kepada karyawan di kantor cabang tersebut. Data penelitian dikumpulkan melalui penyebaran kuesioner kepada karyawan di Bank Sumsel Babel Kantor Cabang Prabumulih. Metode analisis yang digunakan adalah regresi linier berganda, yang memungkinkan peneliti untuk mengevaluasi pengaruh individual dari variabel independen (reward dan punishment) terhadap variabel dependen (kinerja karyawan). Hasil analisis menunjukkan bahwa baik reward maupun punishment memiliki pengaruh positif dan signifikan terhadap kinerja karyawan. Reward yang tepat mampu meningkatkan motivasi dan produktivitas karyawan, sementara punishment yang diterapkan secara adil juga berperan dalam menjaga disiplin dan kinerja optimal. Penelitian ini menekankan pentingnya strategi manajerial yang seimbang antara reward dan punishment untuk menciptakan lingkungan kerja yang kondusif dan berprestasi.
The influence of work discipline and work motivation on employee performance with job satisfaction as an intervening variable (a study at PT PLN (persero) generation control unit in Southern Sumatra sector of Keramasan) Ayu Okti Sapira; Yos Karimudin; Muhammad Ichsan Hadjri; Agustina Hanafi; Yuliani, Yuliani
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to analyze the influence of work discipline and work motivation on employee performance with job satisfaction as an intervening variable. The study adopts a quantitative approach, and the sample consists of 87 permanent employees of PT PLN Persero Generation Control Unit in the Southern Sumatra Keramasan Sector. Data for the research is obtained through primary sources, utilizing offline questionnaires. The data analysis method employed in this study is Structural Equation Modeling (SEM) using the SmartPLS application. The results indicate that work discipline has a significantly positive effect on job satisfaction, while it has a significantly negative effect on employee performance. Work motivation has a significantly positive effect on employee performance. Additionally, work discipline has a significantly positive effect on employee performance mediated by job satisfaction, and work motivation has a significantly positive effect on employee performance mediated by job satisfaction.
The Influence of Career Development and Work Motivation on Employee Performance With Job Satisfaction as an Intervening Variable at PT PLN (Persero) S2JB Distribution Parent Unit Lestari, Tiara Ayu; Adam, Mohamad; Zunaidah, Zunaidah; Hanafi, Agustina; Wita Farla WK
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

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Abstract

This research aimed to examine the influence of career development and work motivation on employee performance with job satisfaction as an intervening variable. This research uses a quantitative approach method. The sample in this research was employees of PT PLN (Persero) S2JB Main Distribution Unit, with a total of 128 respondents. The research data source was primary data by distributing questionnaires. The data analysis method in this research uses Structural Equation Modeling (SEM) with the SmartPLS application. The results of this research show that the career development variable has a significant positive effect on employee performance, work motivation has a significant positive effect on employee performance, career development has a positive effect on job satisfaction, work motivation has a positive effect on job satisfaction, job satisfaction has a positive effect on employee performance. Apart from that, career development has a positive and significant effect on employee performance which is mediated by job satisfaction and work motivation has a significant positive effect on employee performance which is mediated by job satisfaction.
Interpersonal Communication and Work Motivation on the Performance of Civil Servants in Banyuasin Regency Hadiwijaya, Hendra; Sulastri, Sulastri; Hanafi, Agustina; Widiyanti, Marlina
Proceeding Kilisuci International Conference on Economic & Business Vol. 1 (2023): Proceeding Kilisuci International Conference on Economic and Business
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/ymp9bm84

Abstract

Research aim : The purpose of this study is to prove the influence of interpersonal communication and work motivation on the performance of civil servants in Banyuasin Regency. Design/Method/Approach : The sample of this study were 197 Civil Servants with echelon III structural positions. The method of determining the sample used the saturated sample method (census). The data analysis technique in this study is using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) technique. Research Finding : The results of the study show that interpersonal communication and motivation have a positive effect on employee performance. This study also proves that the work motivation variable has a greater influence than the interpersonal communication variable on employee performance. Theoretical contribution/Originality : - Practitionel/Policy implication : - Research limitation : This research has implications for policies for performance appraisal related to interpersonal communication and work motivation.
Co-Authors Afriyadi Cahyadi, Afriyadi Ayu Okti Sapira Badia Parizade Badia Perizade Badia Perizade Badia Perizade Badia Perizade Badia Perizade Badia Perizade Badia Perizade, Badia Bambang Bemby soebyakto, Bambang Bemby Chrisman Frans Perdamean Debitri Primasheila Dessy Malasari Dwi Puspitasari Eko Mohammad Fitrianto Farla, Wita Fifin Sunarlie Fitrianto, Mohammad Eko Galih Wahyuningsih Hana Lestari Ningsih Hendra Hadiwijaya Hera Febria Mavilinda Herlianti, Aulia Imas Permatasari Isnurhadi Isnurhadi Isnurhadi Isnurhadi Iyakrus Jauhari Hafiz Karimudin, Yos LEONITA PUTRI Lestari, Tiara Ayu M. Sarip Kodar Mailani Rabiulkhri Marisah isah Marlina Widiyanti Marlina Widiyanti, Marlina Mohamad Adam Mohamad Adam Muchsin Saggaf Shihab Muchsin Saggaff Shihab Muhamad Adam Muhammad Azmi, Muhammad Muhammad Eko Fitrianto, Muhammad Eko Muhammad Rafliansyah Nizar Muhammad Yusuf Niken - Kristalia Ningsih, Hana Lestari Nofiawaty Nur Hawa Oktariadi, Satria Ony, Johan Gunady Perdamean, Chrisman Frans Putri, Yuni Adinda Raice Antines Riski Damayanti Rizali, Ahmad RIZKY ANDINI Ruby, Fazli Saputra, Ade Candra Saputra, Ade Candra Sari, Diah Maya Sharah Rizqiyyah Sindyania, Sindyania SULASTRI Sulastri Sulastri supardi A.Bakri tiara riska taufik Wijaya, Nurshanti Wita Farla WK WK, Wita Farla Yos Karimudin Yos Karimudin Yulia Hamdaini Putri Yuliani . Yuliani Yuliani Yuliani Yuliani Yuliani Yuliani Yuliani Yuliani Zakaria Wahab Zakaria Wahab Zakaria Wahab Zakaria Wahab, Zakaria Zunaidah Zunaidah Zunaidah Zunaidah Zunaidah