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ANALYSIS OF TAX COMPLIANCE AMONG MSMES IN SEMARANG: THE ROLE OF TAX LITERACY, TAX SOCIALIZATION, AND THE IMPLEMENTATION OF THE CORE TAX ADMINISTRATION SYSTEM Sri Kawuri; Ika Listyawati; Duffin; Dewi Rafiah Pakpahan; Adi Harianto
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 3 (2026): June (ON PROGRESS)
Publisher : CV. Radja Publika

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Abstract

This study aims to analyze the effect of tax literacy, tax socialization, and the implementation of the Core Tax Administration System on tax compliance among Micro, Small, and Medium Enterprises (MSMEs) in Semarang. MSMEs play a significant role in Indonesia’s economy; however, their level of tax compliance remains relatively low, creating challenges for optimizing tax revenue. Therefore, understanding the factors that influence compliance is essential. This research employs a quantitative approach using primary data collected through questionnaires distributed to MSME taxpayers in Semarang. The sampling technique used is purposive sampling, with criteria including active MSME actors who possess a Taxpayer Identification Number (NPWP). Data were analyzed using multiple linear regression to examine the relationship between independent variables tax literacy, tax socialization, and the Core Tax Administration System and the dependent variable, tax compliance. The results indicate that all three independent variables have a positive and significant effect on MSME tax compliance. The implementation of the Core Tax Administration System has the strongest influence, followed by tax literacy and tax socialization. These findings suggest that both behavioral factors (knowledge and awareness) and structural factors (system efficiency and accessibility) play important roles in shaping compliance behavior. In conclusion, improving MSME tax compliance in Semarang requires an integrated approach that enhances tax literacy, strengthens tax socialization programs, and ensures the effective implementation of digital tax systems. This study contributes to the existing literature by providing empirical evidence on the combined effects of these variables in a local context. The findings are expected to support policymakers in designing more effective tax strategies and improving overall tax administration.
Co-Authors , Rahima Br Purba Agus Susanto Ahmad Rivai Albert Albert Amin Hou Anita Anita Atika Rahmi Br Ginting, Berupilihen Chaniago, Sabaruddin Darwan Tanady Debora Tambunan Deby Siska Oktavia Pasaribu Deva Djohan Devia Febrina Dewi Rafiah Pakpahan Dewi Rapiah Pakpahan Duffin Eka Nurmala Sari Essia Ries Ahmed Abu Ries Ester Ester ESTER HERVINA SIHOMBING, ESTER HERVINA Fachrun Nissa Fakhrul Hirzi, M. Fali, Ibrahim Mallam Ginting, Yogi Rahman Feriza Gurusinga, Latersia Hamjah Arahman Harianto, Yogi Rahman Feriza Ginting Hendy Hendy Heri Hardiansyah Hervina Sihombing, Ester HS, Widy Hastuty Ibrahim Mallam Fali Ibrahim Mallam Fali Ika Listyawati IKA PUSPA SATRIANNY Ina Liswanty Indra Budiman Irfan irwadi Juliansyah, Roni Junaidi Junaidi Jung Jung Sen Kuandi Chandra Lidia Berliana Siboro M. Fakhrul Hirzi Manda Dwipayahi Bhastary Manda Dwipayani Bhastary Martin Mega Sanjaya Mhd Restu Razaq Razaq Muhammad Fathoni Nainggolan, Susan G.V. Nasib Nazah, Khairatun Novirsari, Emma Nurul Syafiqah Azman Rafida Khairani Rafika Sari Br Sembiring Ramadhani, Laily Ratih Amelia Ratih Amelia Rifda Daulay, Zulia Rivai, Ahmad Robin Robin Robin Roni Juliansyah Rusdiana Br Simamora Sahputra, Juliandi Septa Diana Nabella Siregar, Ratih Anggraini Siti Aisyah Sri Kawuri Syahlina, Maya Tammamah Lubis, Hartati Taufiq Risal Thamrin Tika Nirmala Sari Tony Honkley Tyus Windi Ayuni Tyus Windi Ayuni Viktor Saputra Ginting Widy Hastuty HS Wijaya, Elyzabeth Winda Sari, Vina Yogi Rahman Feriza Ginting Zakia Fadila Zulkheiri