Article Per Year (5 Year)
p-Index From 2020 - 2025
4.485
P-Index
This Author published in this journals
All Journal SEGMEN Jurnal Manajemen dan Bisnis JURNAL RELASI STIE MANDALA JEMBER UNEJ e-Proceeding International Journal of Social Science and Business EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Ilmiah Ecobuss JURNAL MANAJEMEN Jurnal Sains Manajemen dan Bisnis Indonesia Jurnal Revolusi Indonesia Wiga : Jurnal Penelitian Ilmu Ekonomi Jurnal Abdi Panca Marga Indonesian Journal of Business Analytics (IJBA) International Journal of Travel, Hospitality and Events JUMAD Journal Management, Accounting, & Digital Business Relasi : Jurnal Ekonomi Jurnal Penelitian dan Pengkajian Ilmiah Jurnal Ekonomi, Manajemen, Akuntansi
Muhammad Syarif Hidayatullah Elmas
Universitas Panca Marga Probolinggo
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Physics Public Health Social Sciences Transportation Other

Published : 44 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 44 Documents
Search

 1   2   3   4   5 
Pengaruh Customer Experience, Harga, dan Pelayanan Primaterhadap Kepuasan Pengguna Jasa Kereta Api EkonomiStasiun Probolinggo (DAOP IX) Jember Primasari, Wahyu Fitri; Elmas, Muhammad Syarif Hidayatullah; Hermawan, Dedi Joko
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 1 No. 7 (2024): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Juli 2024
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/eft6s563

Abstract

Kepuasan pelanggan merupakan salah satu nilai utama yang mendorong seluruh pegawai KAI untuk memberikan layanan yang optimal, sehingga menciptakan pengalaman yang menyenangkan saat menggunakan jasa kereta api untuk berpergian. Jika para penumpang atau pengguna jasa puas maka akan meningkatkan kesetian pelanggan dan akan menceritakan pengalaman tersebut kepada calon pengguna kereta api yang lain, sehingga perusahaan akan memperoleh keuntungan dari kondisi tersebut. Dalam hal ini, penulis ingin mengetahui pengaruh customer experience, harga, dan pelayanan prima terhadap kepuasan pengguna jasa kereta api ekonomi Stasiun Probolinggo (DAOP IX) Jember. Pengumpulan data dilakukan dengan cara wawancara, angket dan dengan dokumentasi yang selanjutnya data tersebut diolah menggunakan program IBM SPSS 26. Dari hasil penelitian didapatkan bahwa terdapat pengaruh signifikan dan positif variabel customer experience (X1), harga (X2), dan pelayanan prima (X3) terhadap kepuasan pelanggan pada PT. Kereta Api Indonesia (Persero) DAOP IX di Stasiun Probolinggo.
Pengaruh Motivasi, Kompensasi, dan Kepuasan Kerja terhadap Kinerja Pegawai PT Kereta Api Indonesia (Persero) Daop IX Jember Stasiun Probolinggo Fattah, Ferliana Ummu; Elmas, Muhammad Syarif Hidayatullah; Yatiningrum, Agung
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 1 No. 7 (2024): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Juli 2024
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/zef9c172

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh motivasi, kompensasi, dan kepuasan kerja terhadap kinerja pegawai PT Kereta Api Indonesia (Persero) Daop IX Jember Stasiun Probolinggo. Metode penelitian yang digunakan adalah kuantitatif dengan variabel bebas yaitu motivasi, kompensasi, kepuasan kerja dan variabel terikat yaitu kinerja pegawai. Populasi dalam penelitian ini adalah pegawai PT Kereta Api Indonesia (Persero) Daop IX Jember Stasiun Probolinggo. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah Non Probability Sampling dengan sampling jenuh sebanyak 41 orang. Tahapan analisis data diawali dengan uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linear berganda, uji koefisien determinasi, dan uji hipotesis menggunakan SPSS Versi 23. Hasil penelitian menunjukkan bahwa variabel motivasi, kompensasi, dan kepuasan kerja berpengaruh signifikan dan positif terhadap kinerja pegawai.
UPAYA PEMBERDAYAAN UMKM MELALUI SOSIALISASI PEMBUKUAN DAN PEMASARAN DESA SEBAUNG Hermawan, Dedi Joko; Hakim, Lukman; Elmas, Muhammad Syarif Hidayatullah; Kristiyono, Kristiyono; Syarofah, Alfiatus; Kurniawati, Ajunaida; Agata, Chintya Amelia; Diansyah, Muhammad Rival; Zannah, Fatulil
Abdi Panca Marga Vol 5 No 2 (2024): Jurnal Abdi Panca Marga Edisi November 2024
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Universitas Panca Marga Probolinggo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/abdipancamarga.v5i2.2159

Abstract

The problem of bookkeeping and marketing is inseparable from the potential of MSMEs in Sebaung Village, Gending District, Probolinggo Regency, which is very large and diverse. Maintaining a business based on financial aspects is one of the problems of MSMEs in Sebaung Village. The implementation of this community service program aims to help MSMEs in Sebaung Village regarding their understanding of simple financial bookkeeping and marketing. The method of implementing this community service begins with conducting socialization of bookkeeping and marketing to MSME actors, village organizations, and residents. The implementation of this socialization was held at the Sebaung village hall. First, this activity began with an explanation of the material on Marketing and continued with material on simple bookkeeping. After that, a question and answer session was held. Then the committee provided assistance to participants regarding digital marketing training and bookkeeping. The socialization of Bookkeeping and Marketing went smoothly and was full of enthusiasm from MSME participants, as evidenced by their communication during questions and answers regarding the material that had been presented and also sharing about the MSME business being run. The result of this service is that MSME actors, village organizations, and residents gain new insights to know how to manage bookkeeping and marketing properly and correctly and reduce the possibilities that cause losses for MSME actors in running their businesses.. Keywords: Socialization, MSMEs, Sebaung
Batu City Tourist Village: the Effect of Destination Image on Tourist Satisfaction and Revisit Intention Muhammad Syarif Hidayatullah Elmas; Widji Astuti; Mokhamad Natsir
Indonesian Journal of Business Analytics Vol. 4 No. 3 (2024): June 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v4i3.9188

Abstract

The research purpose is to analyzing the effect of destination image on tourist satisfaction, analyzing the effect of destination image on revisit intention, analyzing the effect of tourist satisfaction on revisit intention, and analyzing tourist satisfaction mediates the effect of destination image on revisit intention in the tourist village of Batu City. This study uses a quantitative explanatory research approach with the sample of this research is Indonesians who when the research was conducted finished traveling in the tourist village of Batu City and were at least 17 years old, totaling 155 respondents and using Structural Equetion Modeling (SEM) which will be processed using the AMOS (Analysis of moment structure) program. The results showed that destination image has a significant impact on tourist satisfaction and revisit intentions, tourist satisfaction has a significant impact on revisit intentions, and tourist satisfaction does not have a role as a mediator that forms the relationship between destination image and revisit intentions in the Batu City tourist village.
Co-Authors -, Tumini Agata, Chintya Amelia Agung Yatiningrum, Agung Agustina Pujiastuti Alfiatus Syarofah Andrian Andrian Andrianata, Mufid Anjaksana, Fila Anjani, Vika Dedi Joko Hermawan Dhany, Umi Rahma Diansyah, Muhammad Rival Efendi, Rian Eni Nofita Sari Fattah, Ferliana Ummu Fredinan Yulianda H.M. Saiful Bahri Hakim, Ikhwanul Hariyanti, Ummi Diah Hemawan, Dedi Joko Hermawan, Dedi Joko Hermawan, Dedi Joko J, Junaidi Junaidi J Junaidi Junaidi Junaidi Junaidi Junaidi ‎ Kristiyono, Kristiyono Kurniawati, Ajunaida Lukman Hakim Lukman Hakim Maulidiyah, Nailin Nikmatul Mila Diana Sari, Mila Diana Misbahul Anwar Mokhamad Natsir Mu'awanah, Risalatul Nurul Hasanah Pradina, Adelia Fitri Primasari, Wahyu Fitri Putri Pramana, Zalfa Nur Auliya Putri, Mayang Lutfiasari Rahajeng, Yekti Rhosida, Lailatur Rohmah, Ismiatur Safarani, Elinda Sasmita Sasmita Seger Priantono Trivosa Aprilia Haidiputri Tsurayya Ningsih Tumini Tumini Tumini, Tumini Uswatun Hasanah Widiyantari, Ela Widji Astuti Wulandari, Lusiana Yayuk Indah Wahyuning Tyas, Yayuk Indah Wahyuning Yekti Rahajeng Zakaria, Fiqih Zakaria Zannah, Fatulil