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Can Work-Life Balance Mediates the Effect of Workload on Performance? A Study of J&T Express Couriers in DC Sumber Cirebon Nuriman, Nuriman; Hartati, Wiwi; Risdianto, Risdianto
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.438

Abstract

This study examines the mediating role of work-life balance (WLB) in the relationship between workload and employee performance among couriers at J&T Express Sumber Cirebon Distribution Center. Using a quantitative approach, we collected data from 62 couriers through validated Likert-scale questionnaires measuring workload (time pressure, mental effort, physical demands), WLB (schedule flexibility, family support), and performance (productivity, reliability). Results from multiple regression analysis reveal that workload negatively impacts performance (β = -0.980, p < 0.001) due to physical/mental fatigue, yet paradoxically enhances WLB (β = 0.574, p < 0.001) through workplace flexibility. WLB partially mediates this relationship (Sobel Z = 2.014), improving performance (β = 0.284, p = 0.029) and explaining 45.9% of variance. These findings extend Job Demands-Resources theory by demonstrating WLB's dual role as both an outcome of workload and a buffer against its performance costs in high-pressure logistics environments. The study offers practical recommendations including dynamic shift scheduling and temporary staffing during peak periods, while suggesting future research explore additional mediators across broader logistics contexts.
Pengaruh Perceived Organizational Support terhadap Organizational Citizenship Behavior dimoderasi oleh Komitmen Kerja Rizka Rustanti; Ali Jufri; Risdianto, Risdianto
Indonesia Economic Journal Vol. 1 No. 2 (2025): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/9q5tr670

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Perceived Organizational Support (POS) terhadap Organizational Citizenship Behavior (OCB) dengan komitmen kerja sebagai variabel moderasi pada PT. X. Pendekatan penelitian yang digunakan adalah kuantitatif dengan metode survei. Data dikumpulkan melalui kuesioner yang dibagikan kepada 90 responden, kemudian dianalisis menggunakan Moderated Regression Analysis (MRA) dengan bantuan SPSS 25. Hasil penelitian menunjukkan bahwa POS berpengaruh positif dan signifikan terhadap OCB. Semakin tinggi dukungan organisasi yang dirasakan karyawan, semakin tinggi kecenderungan mereka melakukan perilaku sukarela di luar deskripsi formal pekerjaan, seperti membantu rekan kerja dan menjaga lingkungan kerja kondusif. Komitmen kerja terbukti memoderasi hubungan POS dan OCB, di mana pengaruh POS terhadap OCB lebih kuat pada karyawan dengan komitmen tinggi. Penelitian ini merekomendasikan perusahaan untuk memeratakan akses program dukungan, memperkuat komitmen kerja, meningkatkan kualitas pelatihan, serta memastikan transparansi sistem penghargaan agar OCB dapat berkembang secara merata dan berkelanjutan.
Pengaruh Determinan Work Life Balance terhadap Withdrawal Behavior pada Karyawan Resa Noviani; Ali Jufri; Risdianto, Risdianto
Indonesia Economic Journal Vol. 1 No. 2 (2025): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/t2v3nn81

Abstract

Penelitian ini bertujuan menganalisis pengaruh tiga dimensi Work-Life Balance (WLB)—time balance, involvement balance, dan satisfaction balance—terhadap withdrawal behavior pada karyawan PT. FMI-X, perusahaan manufaktur komponen otomotif di Cirebon. Penelitian kuantitatif ini melibatkan 80 responden yang dipilih dengan proportional random sampling. Data dikumpulkan melalui kuesioner terstruktur dan dianalisis menggunakan regresi linier berganda dengan bantuan SPSS 22. Hasil penelitian menunjukkan bahwa ketiga variabel independen berpengaruh negatif dan signifikan terhadap withdrawal behavior (p<0,05). Time balance yang baik menurunkan kecenderungan absensi, keterlambatan, dan niat keluar; involvement balance yang tinggi mengurangi risiko penarikan diri fisik maupun psikologis; sedangkan satisfaction balance yang tinggi, termasuk kompensasi adil dan hubungan kerja positif, menekan perilaku tersebut. Model menjelaskan 56,7% variasi withdrawal behavior. Temuan ini menegaskan pentingnya strategi peningkatan WLB untuk mempertahankan kinerja dan loyalitas karyawan, khususnya melalui kebijakan fleksibilitas waktu, partisipasi dalam pengambilan keputusan, dan kesetaraan kompensasi.
Pengaruh Work-Life Balance terhadap Withdrawal Behavior dengan Job Dissatisfaction sebagai Variabel Mediasi di Pratama Mitra Sejati Salma Syarifah; Ali Jufri; Risdianto, Risdianto
Indonesia Economic Journal Vol. 1 No. 2 (2025): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/p6edx935

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Work-Life Balance terhadap Withdrawal Behavior dengan Job Dissatisfaction sebagai variabel mediasi pada karyawan PT. Pratama Mitra Sejati. Permasalahan yang diangkat dalam penelitian ini berkaitan dengan kecenderungan karyawan untuk menunjukkan perilaku menghindar dari pekerjaan (seperti keterlambatan, ketidakhadiran, hingga niat keluar dari perusahaan) yang diduga dipengaruhi oleh ketidakseimbangan antara kehidupan kerja dan pribadi serta ketidakpuasan kerja. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei dan pengumpulan data melalui kuesioner. Responden dalam penelitian ini adalah para driver di perusahaan tersebut. Analisis data dilakukan menggunakan teknik analisis jalur (path analysis) dengan bantuan software SPSS 26 untuk menguji efek mediasi. Hasil penelitian menunjukkan bahwa Work-Life Balance berpengaruh negatif signifikan terhadap Withdrawal Behavior, baik secara langsung maupun tidak langsung melalui mediasi Job Dissatisfaction. Hal ini mengindikasikan bahwa semakin baik keseimbangan antara kehidupan kerja dan pribadi, maka semakin rendah tingkat ketidakpuasan kerja dan perilaku menghindar dari pekerjaan.
Pengaruh Psychological Climate terhadap Job Insecurity dimoderasi oleh Self-Efficacy (Studi Kasus Karyawan Kontrak) Anggun Lestari; Ali Jufri; Risdianto, Risdianto
Indonesia Economic Journal Vol. 1 No. 2 (2025): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/3marbq36

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh psychological climate terhadap job insecurity dengan self-efficacy sebagai variabel moderasi pada PT. CW. Pendekatan penelitian yang digunakan adalah kuantitatif dengan metode survei. Data dikumpulkan melalui kuesioner yang dibagikan kepada 90 responden, kemudia dianalisis menggunakan Moderated Regression Analysis (MRA) dengan bantuan SPSS 22. Hasil menunjukkan bahwa psychological climate berpengaruh negatif signifikan terhadap job insecurity pada karyawan kontrak. Semakin tinggi psychological climate yang dirasakan karyawan, maka semakin rendah rasa job insecurity. Self-efficacy dapat memoderasi hubungan psychological climate dan job insecurity, Karyawan dengan tingkat self-efficacy tinggi mampu mereduksi rasa tidak aman meskipun berada dalam status kontrak, sedangkan karyawan dengan self-efficacy rendah lebih rentan mengalami job insecurity. Penelitian ini memberikan kontribusi praktis bagi manajemen PT. CW untuk memperkuat iklim psikologis yang positif melalui komunikasi yang transparan, kepemimpinan suportif, dan kebijakan kontrak yang jelas. Selain itu, program pengembangan diri karyawan perlu ditingkatkan guna memperkuat self-efficacy sebagai sumber daya psikologis dalam menghadapi ketidakpastian kerja.
URGENCY OF CHANGE AGENTS IN TRANSFORMATION OF EDUCATIONAL INSTITUTIONS AT PESANTREN TEBUIRENG JOMBANG Subhi, Imam; Priansyah, Deni; Rahman, Rahman; Risdianto, Risdianto; Hadi, Supian
PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY Vol 2, No 2 (2024): Third International Conference on Education, Society and Humanity
Publisher : PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to explore data about the urgency of change agents in achieving transformation at the Tebuireng Islamic Boarding School, especially at leadership era of KH Salahudin Wahid, according to several research results, stated comprehensive changes in various aspects of Islamic boarding schools. To obtain comprehensive data, this research used a case study approach, with data collection methods through literature review, documentation study, observation, and discussion groups. The conclusion of this study states that the changes that occur at the Tebuireng Islamic Boarding School are carried out by three important elements, namely primary or key agents, who act as figures of inspiration, authority, motivation, character and independence to make changes, while secondary agents are figures who help providing  an insight, encouraging, communicating and achieving change; whereas the consultants are external parties, either personal or institutional, who is asked for assistance and strengthened through a memorandum of understanding or MOU to assist in the change process at the Tebuireng Islamic Boarding School. 
Service Quality and Digitalized System for Motor Vehicle Testing in Makassar (Case Study of the Makassar City Transportation Agency's Motor Vehicle Testing Technical Implementation Unit (UPTD) in 2024) Risdianto, Risdianto; Mujahid, Mujahid; Suyuthi, Nurmadhani Fitri
Journal of Management and Administration Provision Vol. 5 No. 3 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i3.677

Abstract

This study aims to analyze the influence of service quality and the implementation of a digitalization system on the effectiveness of motor vehicle inspection services in Makassar City. The background of this research is based on the local government's efforts to improve transparency, efficiency, and accountability in the vehicle inspection process, in line with developments in information technology. The research method used is a qualitative approach with a descriptive method applied to users of vehicle inspection services, as well as interviews with technical officers.  The results show that service quality comprising reliability, responsiveness, assurance, empathy, and tangible aspects has a significant impact on user satisfaction. In addition, the implementation of digital systems, such as online registration and integration of vehicle test data, has had a positive effect on time efficiency, ease of access, and the reduction of potential illegal levies. The conclusion of this study affirms that improving service quality and digitalization systems simultaneously supports the development of better, more transparent, and accountable public services in the motor vehicle inspection sector.
SELF-LEADERSHIP AND INNOVATIVE WORK BEHAVIOR : THE MEDIATING EFFECT OF CREATIVE SELF-EFFICACY AMONG GOVERNMENT EMPLOYEES IN KESAMBI Maysaroh, Iroh; Qodriah, Sari Laelatul; Risdianto, Risdianto
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 4 (2025): December
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i4.3335

Abstract

Introduction: This study is driven by the inadequate level of inventive engagement among civil servants (PNS) in Kesambi District, as evidenced by their limited of involvement in national public service innovation initiatives, such as the West Java Innovation Competition and the Public Service Innovation Competition (KIPP). Methods: This quantitative study employs questionnaires administered to 53 civil servants, seleted using a saturated sample method. Results: The results indicate that self-leadership has a positve and significant influence on both creative self-efficacy and innovative work behavior. Moreover, creative self-efficacy has a substantial influence on innovative work behavior. This study's principal finding is that creative self-efficacy substantially mediates the connection between self-leadership and innovative work behavior.Conclusion and suggestion: This suggests that civil servants who can self-lead have greater confidence in their creative skills, hence augmenting their inventive conduct in the workplace. Consequently, enhancing self-leadership and creative self-efficacy ought to be a strategic priority in cultivating the capabilities of government personnel. Keywords: Self-Leadership, Creative Self-Efficacy, Innovative Work Behavior.
WORK FLEXIBILITY AND SATISFACTION: KEY PREDICTORS OF PRODUCTIVITY IN THE WORKPLACE Fadillah, Yuni; Qodriah, Sari Laelatul; Risdianto, Risdianto
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 4 (2025): December
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i4.3336

Abstract

Introduction: This study explores the influence of Flexible Working Arrangements (FWA) and Job Satisfaction on employee productivity. As workplaces evolve and adapt to post-pandemic conditions, organizations are increasingly implementing flexible work systems to improve efficiency and effectiveness. FWA provides employees the flexibility to manage their work hours and locations, while job satisfaction reflects their contentment with roles, compensation, opportunities for growth, supervision, and workplace relationships. Understanding the impact of these factors is essential for enhancing organizational performance through human resource strategies that prioritize employee well-being and autonomy.Methods: The research employs a quantitative approach, using a descriptive associative method. The study involves 36 employees, using a saturation sampling technique where the entire population is used as the sample. Data were collected through structured questionnaires and analyzed using multiple linear regression with the assistance of SPSS version 22.Results: Findings. The findings show that Flexible Working Arrangements and Job Satisfaction significantly and positively influence employee productivity, both partially and simultaneously. Flexibility in work schedules and locations contributes to improved performance, while job satisfaction arising from positive work conditions and relationships further enhances productivity. These results suggest that adopting flexible work models and fostering job satisfaction are key strategies to improve employee productivity. Organizations aiming to remain adaptive and competitive should consider these aspects in designing modern and responsive work policies. Keywords: Flexible Working Arrangement, Job Satisfaction, Work Productivity
The Role of Self-Efficacy on Innovative Work Behavior Moderated by a Creative Climate Siska, Depi Pran; Qodriah2, Sari Laelatul; Risdianto, Risdianto
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 4 (2025): December
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i4.3337

Abstract

Introduction: This study aims to investigate the influence of self-efficacy on innovative work behavior, with the creative climate serving as a moderating variable. The study was conducted among PT employees. Dok & Perkapalan Kodja Bahari (Persero) Galangan Cirebon, a sector currently facing challenges in promoting employee creativity. Insufficient self-efficacy and an inadequate creative milieu have been recognized as impediments to inventive behavior.Methods: This quantitative study employed a saturated sample of 70 employees, with data collected through questionnaires. The analysis employed Moderated Regression Analysis (MRA) to evaluate the direct impact of self-efficacy on inventive work behavior and to examine the moderating influence of creative climate. Result: The findings demonstrate that self-efficacy exerts a substantial beneficial influence on innovative work behavior. Moreover, a creative climate enhances the correlation between self-efficacy and innovative work behavior, suggesting that a supportive workplace empowers confident people to articulate novel concepts. Conclusion and Suggestion: This study emphasizes the necessity of enhancing individual psychological aspects and the organizational climate to promote innovation within the maritime sector. Keywords: Self-efficacy, Innovative work behavior, Creative climate, Maritime sector