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All Journal Persona: Jurnal Psikologi Indonesia Jurnal Teknologi Informasi dan Ilmu Komputer Proceeding of the Electrical Engineering Computer Science and Informatics IJHCM (International Journal of Human Capital Management) Jurnal Ilmiah FIFO JITK (Jurnal Ilmu Pengetahuan dan Komputer) Techno Nusa Mandiri : Journal of Computing and Information Technology JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Jurnal Ilmu Teknik dan Komputer Jurnal Ilmiah Manajemen Kesatuan Psikosains: Jurnal Penelitian dan Pemikiran Psikologi Dinasti International Journal of Digital Business Management International Journal of Social and Management Studies (IJOSMAS) Prima Abdika: Jurnal Pengabdian Masyarakat Jurnal Saintekom : Sains, Teknologi, Komputer dan Manajemen Bit (Fakultas Teknologi Informasi Universitas Budi Luhur) Indonesian Journal of Business Analytics (IJBA) Jurnal Abdimas Perbanas International Journal of Advanced Multidisciplinary Media Abdimas Jurnal Multidisiplin Indonesia Jurnal Pengabdian Masyarakat Nasional International Journal of Law, Policy and Governance Artinara Asian Journal of Management, Entrepreneurship and Social Science
Nia Kusuma Wardhani
Universitas Mercu Buana
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Neuroscience Physics Public Health Social Sciences Veterinary Other

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HUMAN RESOURCES MANAGER DECISION MAKING TOWARDS EMPLOYEES USING DATA MINING METHOD Kusuma Wardhani, Nia; Windu Gata
Dinasti International Journal of Digital Business Management Vol. 3 No. 2 (2022): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v3i2.1293

Abstract

Important decisions in decision making in organizations are often initiated by Human Resources Managers, where data objects in the form of personal or employee must be complete and processed not by using feelings in decision making. If the forecast results in making decisions that are not right, it can result in the company not being ready to meet the future so that it has the potential to harm the company itself. Based on previous studies on Human Resource Management, this research was conducted by testing the Kaggle repository dataset using the Datamining methodology, where the results obtained can be used as an initial reference for a manager who makes decisions based on datasets from the company. Usually for data processing using qualitative and quantitative methods, but in this study using the Data Mining method using algorithms from machine learning, namely: Estimation, Prediction, Cluster, and Classification. It is hoped that the results of this research will enable Human Resource Managers as a basis for analysis to make decisions using Data Mining or Machine Learning as needed.
PENINGKATAN KAPABILITAS USAHA MIKRO, KECIL, DAN MENENGAH (UMKM) DALAM KOMUNIKASI BISNIS UNTUK KEBERLANJUTAN USAHA Wardhani, Nia Kusuma
Artinara Vol 4 No 2 (2025): Jurnal Artinara Juni 2025 (in press)
Publisher : Universitas Budi Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36080/artinara.v3i2.241

Abstract

Micro, Small and Medium Enterprises (MSMEs) have a significant contribution to national economic growth, but still face various obstacles in business management, especially in the aspect of business communication. Good communication skills are very necessary to build strong relationships with customers, increase competitiveness, and expand marketing networks. Business communication is the activity of conveying and receiving information in the business environment carried out by business actors with various parties related to their business activities. Ability in business communication is an important aspect that plays a role in the success of a business because it can be applied at every stage of business operations, from production to marketing. Problems that MSMEs often face in business communication with customers include lack of response to questions and complaints, low readiness in handling criticism, limitations in building good relationships with customers, and lack of efforts to maintain consumer loyalty. These obstacles reflect weak direct interaction with customers, which in the end can affect the perception and sustainability of the business. The lack of skills and understanding related to business communication among MSMEs in Meruya Selatan Subdistrict can become an obstacle in the development of their business, especially if it is not supported by appropriate and effective communication strategies. Therefore, this activity aims to increase the competency of MSME players, both in terms of understanding and skills in business communication, in order to support the development and sustainability of their businesses in the digital era.
Gaya Kepemimpinan Manajer Marketing E-Print Pada Internal (Staf Marketing) Dan Eksternal (Customer) Untuk Mencapai Target Wardhani, Nia Kusuma; Toni, Ahmad
Jurnal Multidisiplin Indonesia Vol. 2 No. 7 (2023): Jurnal Multidisiplin Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jmi.v2i7.316

Abstract

PT. Sinar Asia Perkasa (e-Print) merupakan perusahaan manufacture yang bergerak di bidang tinta printer, kertas foto, toner dan ribbon. Perusahaan ini telah berdiri sejak tahun 2000. Gaya kepemimpinan Manajer Marketing E-print dalam melakukan komunikasi baik kepada staf maupun kepada customer. Interaksi simbolik adalah suatu aktivitas yang merupakan ciri khas manusia yakni komunikasi atau pertukaran simbol yang diberi makna. Semua interaksi antar individu manusia melibatkan suatu pertukaran simbol. Tujuan penelitian ini adalah untuk mengetahui bagaimana Gaya kepemimpinan Manajer Marketing E-print pada internal (staf marketing) dan eksternal (customer). Paradigma yang digunakan adalah Post Positivisme dengan pendekatan kualitatif dan metode deskriptif analisis. Hasil penelitian ini Manajer Marketing e-print gaya komunikasi “the controlling style” dan “The equalitarian style”. Kesimpulan penelitian bahwa Gaya komunikasi Manajer Marketing e-print ialah gaya komunikasi “the controlling style”. Manajer Marketing e-print menekankan komunikasi satu arah (one way communivation) yang menimbulkan kesan mengendalikan, serta mempersuasi orang lain. Namun di lain kesempatan menggunakan komunikasi “The equalitarian style”.
The Effect of Competence and Compensation on Employee Performance with Job Stress as a Mediating Variable: A Study at Yayasan Badan Wakaf Al-Qur’an Purinanta, Abi Sina; Wardhani, Nia Kusuma
International Journal of Social and Management Studies Vol. 6 No. 3 (2025): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v6i3.508

Abstract

This research addresses the decline of public trust in philanthropic institutions in Indonesia after the misuse of donation funds in 2022. The case affected the Yayasan Badan Wakaf Al-Qur’an, which faced a decrease in donation revenue in 2023. The organization conducted an internal evaluation, and the researcher examined employee performance through competence, compensation, and job stress. The purpose of this study is to analyze the effect of competence and compensation on employee performance with job stress as a mediating variable. The researcher conducted this study in 2024 on 150 employees of Yayasan Badan Wakaf Al-Qur’an. The sample consisted of 110 employees who were selected using the Slovin formula. The researcher applied a quantitative method with a causal associative approach. The researcher collected primary data through online questionnaires and analyzed the data using Structural Equation Modeling (SEM) in SmartPLS4. The findings show that competence significantly improves employee performance and reduces job stress. Compensation does not influence job stress and does not influence employee performance. Job stress significantly decreases employee performance. Competence indirectly improves employee performance through job stress, but compensation does not show any indirect effect. These results highlight the importance of strengthening competence to improve employee performance in nonprofit organizations.
Analisa Sentimen Financial Technology Peer To Peer Lending Pada Aplikasi Koinworks Rousyati, Rousyati; Gata, Windu; Pratmanto, Dany; Wardhani, Nia Kusuma
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 9 No 6: Desember 2022
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.2022964409

Abstract

Bertambahnya jumlah perusahaan financial technology (fintech) yang terdaftar di Otoritas Jasa Keuangan mengartikan bahwa industri ini semakin dilirik karena  dibutuhkan dalam sistem perekonomian di Indonesia. Namun perkembangan Fintech P2PL telah menimbulkan beberapa risiko. Pertama, ada risiko gagal bayar, karena tidak ada jaminan atau persyaratan kontak fisik. Kedua, ada risiko yang terkait dengan keamanan data (risiko cyber), tata kelola, dan privasi pelanggan dan juga karena kerentanan sistem dan penyalahgunaan data, baik sengaja atau tidak sengaja. Ulasan yang terdapat pada kolom komentar Google Play dapat dimanfaatkan sebagai sumber data yang dapat di oleh dengan data mining. Penelitian ini akan menganalisis mengenai permasalahan yang berkaitan dengan beberapa ulasan tentang  Fintech P2PL  apikasi Koinworks pada ulasan di Google Play Store serta menentukan hasil akurasi analisis sentimen yang dihasilkan algoritma Decision Tree, K-Nearest Neigbor dan Support Vector Machine. Adapun manfaat dari penelitian ini adalah untuk membantu manajemen aplikasi Koinworks mengenai opini positif atau negatif dari pengguna aplikasi serta dapat  memberikan bukti  secara  empiris  untuk  teori  yang  berkaitan sehingga  dapat  dijadikan  sumbangan  pemikiran untuk pengembangan teori berikutnya. Algoritma SVM dengan Cross Validation + Parameter Optimization menghasilkan Accuracy 91,03% precision tertinggi yaitu dengan 96,73%% , recall 85,34% dan AUC  tertinggi yaitu 0,986 yang termasuk dalam excellent classification. AbstractThe increasing number of financial technology (fintech) companies registered with the Financial Services Authority means that this industry is increasingly being looked at because it is needed in the economic system in Indonesia. However, the development of Fintech P2PL has created several risks. First, there is a risk of default, because there are no guarantees or physical contact requirements. Second, there are risks associated with data security (cyber risk), governance, and customer privacy and also because of system vulnerabilities and data abuse, whether intentionally or unintentionally. Reviews contained in the Google Play comments column can be used as a data source that can be shared with data mining. This research will analyze the problems related to some reviews about the Fintech P2PL Koinworks application on reviews on the Google Play Store and determine the results of the accuracy of sentiment analysis produced by the Decision Tree algorithm, K-Nearest Neigbor and Support Vector Machine. The benefits of this research are to help the management of Koinworks applications regarding positive or negative opinions of application users and can provide empirical evidence for related theories so that they can be contributed to the development of subsequent theories. SVM algorithm with Cross Validation + Parameter Optimization produces Accuracy 91.03% of the highest precision with 96.73 %%, 85.34% recall and the highest AUC of 0.986 which is included in excellent classification.
Inovasi dalam Pelatihan Keterampilan Komunikasi: Mengoptimalkan Pengalaman Magang Mahasiswa Wardhani, Nia Kusuma; Variani, Davita; Aini, ⁠Luthfi Noor
Prima Abdika: Jurnal Pengabdian Masyarakat Vol. 4 No. 4 (2024): Volume 4 Nomor 4 Tahun 2024
Publisher : Program Studi Pendidikan Guru Sekolah Dasar Universitas Flores Ende

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/abdika.v4i4.4736

Abstract

Soft skills are skills related to personality and individual characteristics that are difficult to measure quantitatively. Communication is one of the skills that is very important in the work environment. These skills contribute to creating an open and friendly atmosphere and ensure that the resulting performance is clearer and more focused. Students' inability to build productive communication can hinder the smoothness of the internship process at the practice location. Conflicts between colleagues and human resources can create disharmony in company operations. The Student Creativity Program (PKM) aims to provide training. By obtaining soft skills training in the form of productive communication skills, students are expected to be able to: (1) focus on solutions, not problems; (2) get used to using positive and motivational sentences; (3) focus on the goals to be achieved; and (4) be visionary, with an orientation towards the future rather than the past. The method applied is online training for students participating in the MSIB program. The training implementation consists of three stages: material delivery, training, roleplay, and assessment. The result of this training is more organized material, which ensures students gain in-depth understanding and skills in effective communication. The participants' responses to this coaching and training showed that 100% felt that the training provided motivation and was fun to learn, especially prospective internship students because this training was very effective online.
The Influence of Authentic Leadership and Work Engagement on Employee Performance through Competency as an Intervening Variable at PT Tritama Jaya Wisata Azizah, Zahra Nur; Wardhani, Nia Kusuma
Indonesian Journal of Business Analytics Vol. 4 No. 1 (2024): February 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v4i1.7644

Abstract

The research aims to determine the effect of authentic leadership and work engagement on employee performance using the intervention variable PT Tritama Jaya Wisata. The research method used was quantitative, using saturated samples taken from 45 respondents from all company employees. Analysis was carried out using structural equation models and Partial Least Squares (PLS) software. The research results show that leadership and work involvement have a positive and significant effect on employee performance, with an indirect influence on the competency variable.
The Effect of Work Environment and Work-Life Balance on Job Satisfaction and Organizational Commitment in Millennial Employees Wardhani, Nia Kusuma; Ali, Anees Janee
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4200

Abstract

The dynamics of work environment, work-life balance, job satisfaction, and organizational commitment are critical in shaping employee performance, especially among millennials who prioritize both career growth and personal well-being. This study aims to examine the influence of work environment and work-life balance on job satisfaction and organizational commitment. A quantitative approach was employed, surveying millennial employees in West Jakarta. Data were analyzed using structural equation modeling to assess direct and indirect effects. The results reveal that both work environment and work-life balance significantly affect job satisfaction, while job satisfaction strongly predicts organizational commitment. In contrast, work environment and work-life balance do not directly influence organizational commitment. These findings underscore that supportive work environments and balanced work-life practices alone may not guarantee organizational commitment unless they enhance job satisfaction. The study suggests that organizations seeking to retain millennial talent should prioritize strategies that foster both satisfaction and engagement, including workplace design, supportive policies, and career development opportunities, by emphasizing job satisfaction as the central link between workplace conditions and commitment.
MODEL OF ENTREPRENEURIAL MARKETING ON WOMENPRENEUR Aldina Shiratina; Yanto Ramli; Nia Kusuma Wardhani; Nandan Limakrisna
Dinasti International Journal of Education Management And Social Science Vol. 1 No. 4 (2020): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i4.237

Abstract

This research revealed the model of entrepreneurial marketing, especially on Moslem fashion womenpreneurs. Recently, the opportunity for women in entrepreneurship with micro and small scale businesses (MSMEs) has increase. Womenpreneur also contributes to the field of human resource management, namely empowering women and playing a role in the nation's economy. The main reason is that they want to be independent, followed by the second rank who says that opening a business, especially the Moslem fashion business, as an effort to increase family income. Implementing the concept of entrepreneurial marketing requires supporting factors, namely market orientation, innovation, value creation, and risk-taking. The purpose of this research is to implement the model of entrepreneurial marketing on womenpreneurs. This research used a descriptive survey method through SEM (Structural Equation Models) analysis. Sample of this research is 209 Moslem fashion womenpreneurs with a small business scale in West Java from different characteristics, both shar'i Moslem fashion (veiled), semi-shari'a and trendy. This research has been reduced the dimensions of previous studies, only focus on market orientation, innovation, and value creation, without risk-taking factors because womenpreneurs have been thinking first before they start the business and they have calculated risk factors. that value creation can be formed from market orientation and innovation. As we can say, market orientation and innovation are important factors in the formation of value creation for women entrepreneurs of small scale Moslem fashion in West Java By applying these concepts, it builds an effective entrepreneurial marketing performance for womenpreneur.
The Influence of Organizational Culture and Organizational Commitment on Organizational Citizenship Behavior (OCB) of Employees of Government Sector with Work Engagement Mediation Febrina Ramadhani; Nia Kusuma Wardhani
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 6 (2024): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i6.3198

Abstract

This research examines the relationship between organizational citizenship behavior (OCB), organizational commitment (OC), and work engagement, as well as the direct and indirect effects of these factors on OCB via work engagement. This research employs a quantitative technique to examine causality. For this research, 83 participants were surveyed using SEM-PLS (Partial Least Square). Primary and secondary data were gathered via the use of questionnaires and literature reviews, respectively. Path analysis was used in the investigation. According to the findings, There is a positive and statistically significant association between organizational culture, work engagement, and OCB. Collaboration and engagement at work are positively and significantly impacted by organizational commitment. Full participation in one's work significantly improves OCB. Work engagement is a crucial mechanism via which organizational culture influences OCB for the better. Their level of involvement at work positively and significantly impacts a person's organizational commitment (OCB).
Co-Authors Abdussomad, Abdussomad Ahmad Toni, Ahmad Aini, ⁠Luthfi Noor Aldina Shiratina Ali, Anees Janee Azizah, Zahra Nur Binti Husna, Modesta Chaerudin Dany Pratmanto Davita Variani Davita Variani Diana Situmorang, Evi Dipa Mulia Edi Siregar Febrina Ramadhani Gata, Windu Gata, Windu Grace Gata, Grace Herawati Herawati Lenny Nawangsari Luthfi Noor Aini muhamad nashar Muhammad Rifqi Muhammad Thariq Abdul Aziz Nandan Limakrisna Prasetyo, Basuki Hari Prayogi, Kurnia Purinanta, Abi Sina Purnomo, Niko Purnomo, Trianto Panji Putra, Septian Ade ramadhani, Febrina Rhini Fatmasari, Rhini Riska Anggraini, Riska Ros Patriani Dewi Rosnawati Siregar Rousyati, Rousyati Saruni Dwiasnati Siswanto, Siswanto Sukarno Bahat Nauli Windu Gata Windu Gata Windu Gata Windu Gata Windu Gata Yahya Rahayu Yanto Ramli