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Journal : International Journal of Artificial Intelligence Research

Unlocking Consumer Growth in Marketplaces: The Power of Artificial Intelligence Marketing and Human Resources Excellence Arianto, Nurmin; Sunarsi, Denok; Hamsinah, Hamsinah; Kasmad, Kasmad; Asmalah, Lia
International Journal of Artificial Intelligence Research Vol 8, No 1.1 (2024)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v8i1.1.1284

Abstract

This study aims to analyze the influence of artificial intelligence (AI)-based marketing, the quality of human resources (HR) operating it, and the effectiveness of the marketplace platform on increasing the number of consumers. In the digital era, AI is increasingly used in marketing strategies to personalize customer experiences, increase efficiency, and reach target markets more accurately. However, the role of HR operating AI technology is also crucial in determining the success of implementing this strategy. This study uses a quantitative method with an approach (SEM-PLS) to test the causal relationship between these variables. The research sample consists of business actors on marketplace platforms and online shops that use AI technology in their marketing. The results of the study indicate that AI-based online marketing does not have a significant influence on marketplace development, with a t-statistic value of 1.359 which is smaller than the t table of 1.983 and a P-value of 0.175 which is greater than 0.05. This indicates that even though AI is applied in marketing, its impact on marketplace development is still limited. On the other hand, the quality of human resources also does not have a significant effect on the marketplace, as indicated by the same t-statistic value, which is 1.359, which is smaller than the t table and the P-value exceeding the significance limit of 0.05. This indicates that the quality of human resources in marketplace organizations may need to be focused more on the technological aspect to support better development. On the other hand, the increase in consumers is proven to have a positive and significant effect on the development of the marketplace, with a t-statistic value of 3.212 which is greater than the t table of 1.983 and a P-value of 0.001 which is smaller than 0.05. This finding indicates that the increasing number of consumers can be a key factor for the success of the marketplace in Indonesia.
Co-Authors Abu Amar Adi Pratama, Adi Affandi, Awaludin Agus Setiawan Agustiani, Mulia Ahidin, Udin ahmad yani Al Habsyi, Muhammad Yuda Anggraini, Rr Renny Aradita, Niken Ayu Asmalah, Lia Asmoro, Satrio Panji Aulia Rahman Azizah, Monica Bramel Ari Bactiar Rahmat, Dimas Budiman, Surya Candy, Dwi Yuna Aries Darwiwing, Muh. Darwiwing Delta, Delta Difa, Sabta Ad Erwindo, Erwindo Fitriyani, Syabrina Ghifari, Sangkala Wiri Hadi Kurniawan, Hadi Hakim, Fawaz Rifa Taufiqul Hamsinah Hamsinah, Hamsinah Handayani, Yesie Harsono, Yhonanda Horas V. Purba, Jan Hotimah, Nur Jamaludin . Jayanto, Putra Jefri Burhan, Jefri Kasmad Koerul Anwar Lesmana, Rosa M. Mahsus Mangkuluhur, Bagus Marjohan, Masno Marthadinata, Suryadi Martini, Evrillisa Mildova, Ega Mohamad Samsudin Muhammad, Jefri Mulyadi Mulyadi Munarsih, Munarsih Mustakim, Masran Muthowwif, Syihabuddin Nabila Jahro , Asri Nandan Limakrisna Nirwana, Yulia Krismania Nugroho, Fajar Pandu Nurul Amalia Octavia, Briani Dewi Astri Pratama, Aditiya Pratama, Dedhy Yoga Punisih, Punisih Purnomo, Bandi Putri Salsabiil, Kintan Rachmawaty Rachmawaty, Rachmawaty Rahayu, Suharni Rahman, Ana Septia Ramawal, Jon Rudy Kurniawan Rusilowati, Umi Saefullah, Muhammad Robby Sahroni, Sahroni Sakdanur Salsabiil, Kintan Putri Septiani, Fauziah Septiani, Rika Setiawan, Anwar Setiyawan, Wasono Sewaka, Sewaka Siddiq, Muhamad Wafiuddin Simarmata, Nahoras Bona Situmorang, Santonius Sudaryana, Yayan Sugiarto S Sunandar, Andi Sunanto Sunanto Sunarsi, Denok Tomana, Josef Wiguna, Edo YULIYANTI, SRI