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All Journal Interaksi : Jurnal Ilmu Komunikasi MediaKom : Jurnal Ilmiah Ilmu Komunikasi Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Jurnal Komunikasi Jurnal ASPIKOM Wacana: Jurnal Ilmiah Ilmu Komunikasi Warta Ikatan Sarjana Komunikasi Indonesia Jurnal Abdi Masyarakat (JAM) BASKARA: Journal of Business and Entrepreneurship International Journal Of Science, Technology & Management (IJSTM) International Journal of Educational Research and Social Sciences (IJERSC) Jurnal Pengabdian kepada Masyarakat Prosiding Konferensi Nasional PKM-CSR Jurnal Visi Komunikasi Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) Journal of Innovation Research and Knowledge JUARA: JURNAL WAHANA ABDIMAS SEJAHTERA Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia ATHENA: Journal of Social Culture and Society SABAJAYA Jurnal Pengabdian Kepada Masyarakat Jurnal ICT : Information and Communication Technologies Journal International Dakwah and Communication Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Dialogos Journal of Dialogos
Leila Mona Ganiem
Program Magister Ilmu Komunikasi Universitas Mercubuana Jl. Meruya Selatan No. 1, Kembangan, Jakarta Barat – Indonesia
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Empowering Indonesian Migrant Workers to Prevent and Manage Stroke through Personal Social Responsibility (PSR) in Penang, Malaysia Ganiem, Leila Mona; Saragih, Nurhayani; Hartono, Sri
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 4 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i4.1928

Abstract

Stroke is a leading cause of death in Indonesia and the world.  Indonesian migrant workers (TKI) in Malaysia, also face high risks due to unhealthy lifestyles, chronic stress, and limited healthcare access.  This community service program addresses these challenges by empowering TKI through Personal Social Responsibility (PSR), fostering cooperation (gotong royong) to enhance collective well-being. The program focuses on improving health literacy through tailored stroke prevention education and enabling the community to take ownership of health initiatives via strategic communication and peer-led actions. Activities include interactive workshops, health ambassador training, development of culturally sensitive educational materials, health screenings, and peer support networks. These initiatives equip participants with essential knowledge, encourage proactive health behaviors, and promote sustainable stroke prevention strategies. The program has successfully improved health literacy among 80% of participants and trained 24 health ambassadors who actively disseminate information and advocate for healthier lifestyles. These measurable outcomes align with the program’s objectives of fostering a resilient and health-conscious community. By integrating PSR principles, this initiative strengthens the resilience of the TKI community, fostering a culture of shared responsibility in stroke prevention and overall health improvement.ABSTRAKStroke merupakan penyebab kematian utama di Indonesia dan dunia. Tenaga Kerja Indonesia (TKI) di Malaysia juga menghadapi risiko tinggi akibat gaya hidup tidak sehat, stres kronis, dan terbatasnya akses layanan kesehatan. Program pengabdian masyarakat ini menjawab tantangan tersebut dengan memberdayakan TKI melalui Personal Social Responsibility (PSR), memupuk kerja sama (gotong royong) untuk meningkatkan kesejahteraan kolektif. Program ini berfokus pada peningkatan literasi kesehatan melalui edukasi pencegahan stroke yang disesuaikan dan memungkinkan masyarakat untuk mengambil kepemilikan atas inisiatif kesehatan melalui komunikasi strategis dan tindakan yang dipimpin oleh rekan sebaya. Kegiatannya meliputi lokakarya interaktif, pelatihan duta kesehatan, pengembangan materi edukasi yang peka budaya, skrining kesehatan, dan jaringan dukungan sebaya. Inisiatif-inisiatif ini membekali peserta dengan pengetahuan penting, mendorong perilaku kesehatan proaktif, dan mempromosikan strategi pencegahan stroke yang berkelanjutan. Program ini telah berhasil meningkatkan literasi kesehatan di antara 80% peserta dan melatih 24 duta kesehatan yang secara aktif menyebarluaskan informasi dan mengadvokasi gaya hidup yang lebih sehat. Hasil yang terukur ini sejalan dengan tujuan program untuk membina masyarakat yang tangguh dan sadar kesehatan. Dengan mengintegrasikan prinsip-prinsip PSR, inisiatif ini memperkuat ketahanan komunitas TKI, menumbuhkan budaya tanggung jawab bersama dalam pencegahan stroke dan peningkatan kesehatan secara keseluruhan.
The Permai Community in Penang, Malaysia Through Digital Literacy to Prevent Illegal Online Loans : Pengabdian Nurhayani Saragih; Leila Mona Ganiem
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 1 (Juli 2025 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i1.2052

Abstract

The misuse of illegal online loans (known as pinjol) among Indonesian diaspora communities in Malaysia highlights the urgent need to improve digital and financial literacy. This community service program, conducted by Universitas Mercu Buana in collaboration with PERMAI in Penang, aimed to strengthen community resilience through participatory, community-based education. Employing a Participatory Action Research (PAR) approach, the program involved a needs assessment, interactive training sessions, real-case simulations, group discussions, and digital awareness campaigns. Educational materials focused on identifying illegal lending practices, protecting personal digital data, making informed financial decisions, and using social media for financial advocacy. Evaluation results indicated increased knowledge, greater awareness of digital risks, and more cautious financial behavior among participants. Quantitative data showed high levels of satisfaction, while qualitative feedback confirmed behavioral change and active community engagement. Additionally, the program contributed to achieving institutional Key Performance Indicators (KPIs) and enhanced PERMAI’s role as a digital literacy hub for the Indonesian diaspora in Malaysia.
PENINGKATAN KESADARAN PENTINGNYA K3 UNTUK SEKOLAH RAMAH ANAK DI SDIT ASY-SYAFII JAKARTA TIMUR Rafika Hani; Leila Mona Ganiem; Rona Fika Jamila; Maryam, Siti; Sundah, Edra Carissa
Jurnal Widya Laksmi: Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 1 (2025): Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) - Inpress
Publisher : Yayasan Lavandaia Dharma Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59458/jwl.v5i1.114

Abstract

Perwujudan lingkungan sekolah yang aman dan nyaman merupakan salah satu faktor utama dalam mendukung kelancaran kegiatan belajar mengajar (KBM). Kesadaran akan pentingnya penerapan Kesehatan dan Keselamatan Kerja (K3) di sekolah menjadi hal krusial dalam menciptakan Sekolah Ramah Anak (SRA). Penelitian ini bertujuan untuk meningkatkan kesadaran dan penerapan K3 di SDIT Asy-Syafii, Jakarta Timur, melalui pelatihan manajemen risiko bagi guru dan staf, serta sosialisasi risiko dan pengenalan simbol-simbol K3 kepada siswa. Selain itu, buku panduan dan administrasi perlengkapan K3 disediakan untuk mendukung implementasi yang nyata di sekolah. Kegiatan ini melibatkan seluruh guru, staf, dan siswa dengan harapan mampu meningkatkan kesadaran dan pemahaman tentang pentingnya menjaga keselamatan, keamanan, dan kesehatan di lingkungan sekolah. Hasil kegiatan ini diharapkan dapat mengurangi risiko kecelakaan di sekolah secara signifikan.
The Influence of CSR Communication on Legitimacy, Trust and Reputation of BPJS Ketenagakerjaan Radisatra, Brian; Ganiem, Leila Mona
Jurnal ICT : Information and Communication Technologies Vol. 16 No. 1 (2025): April, Jurnal ICT : Information and Communication Technologies
Publisher : Marqcha Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jict.v16i1.199

Abstract

This study analyzes the impact of CSR communication on corporate legitimacy, trust, and reputation at BPJS Ketenagakerjaan using a quantitative approach with SEM-PLS. A total of 315 participants were selected through purposive sampling. The findings show that CSR communication significantly influences corporate legitimacy (β = 0.948, p < 0.001), trust (β = 0.990, p < 0.001), and reputation (β = 0.678, p < 0.001). Corporate legitimacy mediates the link between CSR communication and reputation (β = 0.423, p < 0.001), while corporate trust does not (β = 0.129, p = 0.078). Theoretically, this study supports legitimacy and social exchange theories, highlighting that transparent CSR communication enhances trust and reputation in public institutions. It also underscores the role of corporate legitimacy in strengthening reputation. From a managerial perspective, transparency in CSR communication, value-driven messaging, and proactive CSR programs are crucial. BPJS Ketenagakerjaan should integrate CSR into its communication strategy to improve public perception and credibility
Customer Engagement Through Instagram Quiz Content by BPJS Ketenagakerjaan Aji, Arfanul; Ganiem, Leila Mona
Jurnal ICT : Information and Communication Technologies Vol. 16 No. 1 (2025): April, Jurnal ICT : Information and Communication Technologies
Publisher : Marqcha Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jict.v16i1.200

Abstract

This study explores the effectiveness of Instagram-based interactive quizzes in enhancing public engagement with BPJS Ketenagakerjaan. Employing a quasi-qualitative method within a constructivist paradigm, the research investigates how quiz content contributes to user interaction, social security awareness, and audience comprehension. Data were collected through interviews, observations, and engagement rate (ER) analysis between quiz and non-quiz content in 2024. The findings show that quizzes significantly outperform non-quiz content in engagement, with the highest ER reaching 16.29% in October. Key factors influencing engagement include the relevance of quiz themes, interactivity, timing of posts, and incentive offerings. Interviews with six participants—comprising field workers, office employees, and academics—reveal that quizzes are seen as entertaining, informative, and motivating due to their rewards and interactive nature. Additionally, quizzes were found to enhance engagement across cognitive (understanding), affective (emotional connection), and behavioral (information-seeking) dimensions. Social-level effects were also observed, with participants sharing information from the quizzes, creating a ripple effect of public awareness. The study concludes that interactive Instagram quizzes are an effective digital communication strategy for increasing public engagement and understanding of BPJS Ketenagakerjaan’s programs. It recommends diversifying quiz formats, aligning content with trending topics, strengthening incentives, and incorporating follow-up engagement tools such as live Q&A sessions and discussion forums.
KOLABORASI PERSONAL SOCIAL RESPONSIBILITY DALAM PENCEGAHAN TINDAKAN BULLYING MELALUI EDUKASI KOMUNIKASI VERBAL DAN NON VERBAL PADA REMAJA DI SMKN 49 JAKARTA Rafika Hani; Leila Mona Ganiem
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 4 No. 1: Juni 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v4i1.7966

Abstract

Kasus perundungan semakin meningkat dari tahun ke tahun di Indonesia. Bullying menjadi salah satu bentuk aksi ikut-ikutan yang kerap terjadi di kalangan remaja, karena kurangnya pemahaman mengenai bullying itu sendiri. Mereka menganggap bahwa bullying hanya berupa bentuk candaan atau gurauan yang biasa terjadi. Ditambah tekanan dari teman sebaya juga berpengaruh terhadap keinginan seseorang untuk melakukan tindakan bullying. Tujuan kegiatan PkM ini untuk memberikan edukasi kepada peserta mengenai bentuk-bentuk bullying baik secara komunikasi verbal maupun non verbal. Melalui kolaborasi dengan konsep PSR, kegiatan ini dapat menumbuhkan rasa kepedualian dan lingkungan pertemanan yang positif dengan teman sebayanya. Peserta kegiatan ini adalah siswa/siswi SMKN 49 Jakarta.. Hasil kegiatan PkM ini yaitu mampu menjangkau sisi pengetahuan, keinginan dan rencana tindakan peserta dalam mencegah aksi bullying. Hal ini sebagai wujud PSR peserta dalam menjaga lingkungan pergaulan di sekolah. Kegiatan ini diharapkan dapat mendukung penuh program pemerintah dalam menekan kasus bullying di kalangan remaja
EFFECTIVE COMMUNICATION PRINCIPLES IN THE QURAN: FOSTERING HARMONIOUS INTERPERSONAL RELATIONSHIP Surasman, Otong; Ganiem, Leila Mona
Journal of Innovation Research and Knowledge Vol. 4 No. 2: Juli 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i2.7908

Abstract

This study aims to identify the principles of effective communication found in the Quran and evaluate their application in daily life to build harmonious interpersonal relationships. While extensive research has been conducted on effective communication, studies specifically examining Quranic communication principles and their practical implementation remain limited. The Quran, as the holy book of Islam, not only provides spiritual guidance but also offers communication principles that can address contemporary communication challenges. This study uses a qualitative approach to explore these principles. Primary data is derived from Quranic verses related to communication, while secondary data includes Quranic tafsirs, books on Islamic communication, and academic articles on effective communication theories. Text analysis is conducted to categorize verses based on themes such as honesty (qaulan sadidan), kindness (qaulan ma’rufan), wisdom (qaulan balighan), empathy and compassion (qaulan layyinan), and respect (qaulan kariman). The findings reveal that Quranic communication forms align closely with the effective communication theories of Stewart L. Tubbs and Sylvia Moss, and the interpersonal communication theories of Muhammad Budyatna and Leila Mona Ganiem. These principles emphasize understanding, honesty, clarity, respect, and gentleness, which collectively enhance communication quality and interpersonal relationships. This study provides practical solutions for improving communication in a complex and diverse society, recommending the adoption of Quranic communication forms in daily practices to foster understanding, build trust, and create a harmonious communication environment.
LEBAK DISTRICT’S STRATEGY FOR PROMOTING BADUY TOURISM DURING THE PANDEMIC Ukke Inggryd Aulia; Leila Mona Ganiem
Journal of Innovation Research and Knowledge Vol. 4 No. 4: September 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i4.8548

Abstract

The Covid-19 pandemic has significantly impacted various sectors, including tourism, which is a vital sector for generating foreign exchange and contributing to economic development. Tourism plays a crucial role in creating and expanding business opportunities, increasing community and government income, and fostering environmental and cultural preservation. This study applies John December's Computer-Mediated Communication (CMC) Theory, focusing on the marketing communication mix. The aim is to evaluate the promotional strategies employed by the Culture and Tourism Office of Lebak Regency for tourist destinations and the creative economy during the pandemic. This qualitative research utilizes data obtained through observation, interviews, literature reviews, and documentation. The findings indicate that the Culture and Tourism Office of Lebak Regency has not fully optimized the use of digital media in promoting Baduy cultural tourism and its creative economic impacts
STRATEGIC PERSUASION: SECURING COMMUNITY SUPPORT FOR INTERNET INFRASTRUCTURE DEVELOPMENT Putra, Gede Aldi Legawa; Leila Mona Ganiem
Journal of Innovation Research and Knowledge Vol. 4 No. 5: Oktober 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i5.8707

Abstract

The development of internet infrastructure is crucial for fostering economic and social progress in the digital age. However, obtaining approval from local communities for such projects can be challenging due to concerns about environmental impact and disruptions. This study analyzes the persuasive communication strategies employed by PT Linknet Tbk (First Media), an Internet Service Provider (ISP), to secure permits for infrastructure development. Using a qualitative case study approach, the research explores how different persuasive techniques were applied to engage communities and reduce resistance. Key strategies include the association technique, where the project is linked to long-term community benefits such as enhanced internet access; the integration technique, involving community participation and addressing concerns; the reward/pay-off technique, offering incentives; and the red herring technique, shifting focus from temporary disruptions to long-term gains. The findings show that these strategies effectively increased community support, streamlined the permit process, and minimized potential conflicts. The study concludes that persuasive communication is vital in building positive community relations and ensuring the successful implementation of infrastructure projects, particularly in regions where community approval is essential.
Patients and Their Companion Perception about Disease and How to Communicate to Medical Practitioners Ganiem, Leila Mona; Komalawati, Euis; Pandjaitan, Rosmawati Hilderiah; Hani, Rafika
Jurnal Komunikasi Vol. 14 No. 2 (2022): Jurnal Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jk.v14i2.18616

Abstract

Understanding the patient's and companion's perception of the patient's illness can improve the patient's compliance and overall satisfaction. Patients' understanding of their illness is essential for recovery. Doctors should understand the perceptions and interpretations about the illness, experience, knowledge and culture of patients and their companions. The disease is what happens to the patient. Arthur Kleinman's Explanatory Model of Illness provides a guide for understanding the patient's point of view. The purpose of this study was to explore the meaning of stroke experienced by patients, according to the point of view of the patient and his companion, and the treatment they had, second, to explore how the patient and the companion convey the condition to the doctor. The method uses a phenomenological approach through interviews, observations, and secondary patient data. There are two primary informants, namely two patients and two companions. This study's results indicate a gap regarding the meaning of the disease between the patient's conception and the health sciences. Patients' and their companion's perceptions denote the economic, social, and political background in terms of the patient's illness. The information that patient and companion convey to doctors, usually do not whole information about what they have done during the journey of treatment. Models for interaction that are mainly developed are between doctor and patient. For effective communication between doctor and companion to help the patient better, there is an important model for consultation that includes triadic communication: doctor-patient-companion which can be advantageous. Important also for the doctor to upgrade the knowledge about understanding not only biomedical information but also the socio, psycho, cultural, and religion of the patient.
Co-Authors Ade Farida Ade Farida, Ade Afifah Aini Bahran Harahap Aji, Arfanul Aminuyati Anshar Ayati, Retno Dede Sulaeman, Dede Handayani, Sri Hasanah Suryani Utami Hilderiah, Rosmawati Ibnu Hamad Inge Hutagalung Inge Yulistia Dewi Irmulansati Tomohardjo Komalawati, Euis Mogi, Amelia Haness Muhammad Sabir Novelia, Nina Nur Kholisoh Nurhayai, Nurhayai Nurhayani Saragih Nurhayani Saragih Otong Surasman, Otong Pandjaitan, Rosmawati Hilderiah Pandjaitan, Rosmawaty Hilderiah Poetry, Salfhaoctha Friemay Aliefia Pratama, Tubagus Faisal Putra, Gede Aldi Legawa Radisatra, Brian Rafika Hani Ramdhani, Rahmat Rantesalu, Agustina Retno Ayati Rona Fika Jamila Rosmawati Hilderiah Pandjaitan Safitry, Desy Salfhaoctha Friemay Aliefia Poetry setiawati, rahmi SITI MARYAM Sri Hartono, Sri Suardi Suardi Sundah, Edra Carissa Syaifuddin Ukke Inggryd Aulia Utomo, Fransisca Yunita Wawan Mulyana Wulansari Budiastuti Yoyoh Hereyah Yusniawati, Dessy Zulham Zulham