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All Journal Interaksi : Jurnal Ilmu Komunikasi MediaKom : Jurnal Ilmiah Ilmu Komunikasi Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Jurnal Komunikasi Jurnal ASPIKOM Wacana: Jurnal Ilmiah Ilmu Komunikasi Warta Ikatan Sarjana Komunikasi Indonesia Jurnal Abdi Masyarakat (JAM) BASKARA: Journal of Business and Entrepreneurship International Journal Of Science, Technology & Management (IJSTM) International Journal of Educational Research and Social Sciences (IJERSC) Jurnal Pengabdian kepada Masyarakat Prosiding Konferensi Nasional PKM-CSR Jurnal Visi Komunikasi Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) Journal of Innovation Research and Knowledge JUARA: JURNAL WAHANA ABDIMAS SEJAHTERA Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia ATHENA: Journal of Social Culture and Society SABAJAYA Jurnal Pengabdian Kepada Masyarakat Jurnal ICT : Information and Communication Technologies Journal International Dakwah and Communication Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Dialogos Journal of Dialogos
Leila Mona Ganiem
Program Magister Ilmu Komunikasi Universitas Mercubuana Jl. Meruya Selatan No. 1, Kembangan, Jakarta Barat – Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Nursing Public Health Social Sciences Transportation Other

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Communication Styles for Enhancing Patient Motivation in Spinal Tuberculosis Care Handayani, Sri; Ganiem, Leila Mona
Athena: Journal of Social, Culture and Society Vol. 3 No. 1 (2025): January 2025
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/athena.v3i1.375

Abstract

This study examines the role of therapeutic communication styles in managing spinal tuberculosis (TB) care, emphasizing their impact on building trust, reducing anxiety, and motivating patient engagement. Employing a qualitative approach grounded in the post-positivist paradigm, the research was conducted at RS Premiere Bintaro with an orthopaedic surgeon and a purposive sample of spinal TB patients and their caregivers as participants. Data were collected through in-depth interviews and non-participatory observations, analyzed using a thematic framework. The findings reveal that communication styles such as Impression, Attentive, Open, and Friendly styles significantly enhance therapeutic relationships. The Impression Style fosters trust through positive first impressions, while the Attentive Style reinforces empathy and active listening, addressing psychological and emotional concerns. The Open Style empowers patients by providing transparent and comprehensive explanations, and the Friendly Style alleviates anxiety using humor and informal conversations. Additionally, involving caregivers using the Relinquishing Style underscores the importance of shared decision-making and collaborative care. This study highlights the necessity of adopting adaptable communication styles tailored to patient and caregiver needs in managing chronic conditions like spinal TB. It recommends integrating these styles into healthcare training programs, emphasizing the ethical use of humour and non-verbal communication to enhance patient comfort and adherence. Future research should explore diverse settings and larger sample sizes to validate these findings and extend their generalizability.
KOMPETENSI KOMUNIKASI ORGANISASI DAN MODEL 4C GUNA BRANDING DAN MEMBANGUN REPUTASI MELALUI MEDIA SOSIAL Pandjaitan, Rosmawaty Hilderiah; Ganiem, Leila Mona; Hereyah, Yoyoh
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 7 (2024): PKMCSR2024: Kolaborasi Hexahelix dalam Optimalisasi Potensi Pariwisata di Indonesia: A
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37695/pkmcsr.v7i0.2268

Abstract

The Association of Indonesian Catering Experts (Ikaboga Indonesia) is a social organization with 28 DPDs in 28 Provinces, providing many courses and training in Catering. It is not easy to control; it requires organizational communication competence because it is essential to lead and maintain the organization's running and effectively achieve organizational goals. In the 4C Model, competencies (critical thinking, communication, collaboration, and creativity) are 21st Century Skills. So that Ikaboga Indonesia's activities are widely known and trusted, this can include using social media as a branding and reputation-building medium. Moreover, it is known that 60% of Indonesia's population uses social media. Branding is essential because it can place an organization's name above other competitors, and reputation is critical because it can carry positive attributes and provide sustainable profits. This is the urgency and background of this training. The aim is for Ikaboga Indonesia Chairs to improve their organizational communication competence and the 4C Model, both for branding and building reputation through social media. This activity was carried out hybrid (offline and online) on February 6, 2024, in the Hall, Fl. 7 Tedja Buana Building, Menteng, Central Jakarta. It uses presentation, question and answer, discussion, practice, and simulation methods. One hundred fifty-nine participants participated, 44 (27.8%) offline and 115 (72.2%) online. Get positive responses, rated as needed, helpful, and engaging.
Kompetensi Komunikasi Organisasi dan Model 4C Guna Branding dan Membangun Reputasi Melalui Media Sosial Rosmawaty Hilderiah Pandjaitan; Leila Mona Ganiem; Yoyoh Hereyah
Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Vol. 3 No. 1 (2024): Maret : Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jppmi.v3i1.1428

Abstract

The Association of Indonesian Catering Experts (Ikaboga Indonesia) is a social organization with 28 DPDs in 28 Provinces, providing many courses and training in Catering. It is not easy to control; it requires organizational communication competence because it is essential to lead and maintain the organization's running and effectively achieve organizational goals. In the 4C Model, competencies (critical thinking, communication, collaboration, and creativity) are 21st Century Skills. So that Ikaboga Indonesia's activities are widely known and trusted, this can include using social media as a branding and reputation-building medium. Moreover, it is known that 60% of Indonesia's population uses social media. Branding is essential because it can place an organization's name above other competitors, and reputation is critical because it can carry positive attributes and provide sustainable profits. This is the urgency and background of this training. The aim is for Ikaboga Indonesia Chairs to improve their organizational communication competence and the 4C Model, both for branding and building reputation through social media. This activity was carried out hybrid (offline and online) on February 6, 2024, in the Hall, Fl. 7 Tedja Buana Building, Menteng, Central Jakarta. It uses presentation, question and answer, discussion, practice, and simulation methods. One hundred fifty-nine participants participated, 44 (27.8%) offline and 115 (72.2%) online. Get positive responses, rated as needed, helpful, and engaging.
Driving Engagement: How Information Quality and Event Marketing Shape Toll Road Companies' Image on Instagram Poetry, Salfhaoctha Friemay Aliefia; Ganiem, Leila Mona; Tomohardjo, Irmulansati
Journal of Dialogos Vol. 2 No. 1 (2025): Journal of Dialogos - February
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/qp6w6h45

Abstract

PT Jasa Marga, as a company in the field of transportation services and toll road management infrastructure in Indonesia, faces the challenge of understanding and utilizing the potential of social media to build a positive corporate image. Pre-surveys to followers indicate a fairly good understanding of the company's basic information, but need improvement in certain information such as rest areas, toll rate discounts, and "Jumat Kuis" programs. This research aims to provide new insights and strategic guidance for PT Jasa Marga in building and maintaining its corporate image through Instagram considering that a positive corporate image can increase public trust in the company, from this trust which will ensure that toll road users will feel safe and comfortable using the services provided, especially toll road services. This study used Stimulus-Response theory. This study uses quantitative methodology, positivism paradigm, with explanatory research type, using survey methods and simple linear regression analysis tests. Data from this study was taken through a google form survey with respondents as many as 100 Instagram followers @official.jasamarga. The results of this study show that the Sig (2-tailed) value between the variables of information quality and event marketing with the image of each company is 0.000 where this value is smaller than 0.005 and it can be concluded that there is a significant relationship between the variables of information quality and event marketing on the company's image. Informative content is recognized as important in shaping positive perceptions, while event marketing strategies such as "Jumat Kuis" are effective in building positive interactions. Nevertheless, the study highlights areas that need further attention, such as increasing information related to rest areas and toll tariff discounts in the content presented.
The Impact of Social Media on Organizational Culture in Islamic Organizations Ganiem, Leila Mona
Journal International Dakwah and Communication Vol. 4 No. 2 (2024)
Publisher : Sekolah Tinggi Agama Islam Al-Hikmah Pariangan Batusangkar, West Sumatra, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/jidc.v4i2.774

Abstract

The increasing integration of social media into organizational communication has significantly influenced the way Islamic organizations function, interact, and uphold their cultural values. Traditional hierarchies and communication patterns in Islamic institutions are being reshaped by digital engagement, transparency, and participatory decision-making. Social media platforms provide opportunities for improving collaboration, enhancing da’wah efforts, and fostering a more dynamic organizational culture, but they also introduce challenges related to information control, ethical considerations, and maintaining Islamic identity. Understanding the impact of social media on organizational culture within Islamic institutions is essential for developing strategies that balance digital engagement with core religious and ethical principles. A qualitative research design is employed, combining in-depth interviews, content analysis of organizational social media pages, and case studies of Islamic institutions. Findings reveal that social media enhances engagement, accelerates decision-making, and fosters inclusivity within Islamic organizations. However, challenges such as misinformation, ethical dilemmas, and shifts in authority structures must be addressed to maintain organizational cohesion and adherence to Islamic values. The study concludes that Islamic organizations must strategically integrate social media while safeguarding their cultural and ethical foundations. Recommendations for optimizing social media governance and digital leadership in Islamic organizations are discussed.
Communication Styles of Wives with Smoking Husbands in Protecting Their Babies from Cigarette Smoke Exposure at Home Safitry, Desy; Ganiem, Leila Mona
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 9 No. 2 (2024): December 2024 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v9i2.1135

Abstract

Exposure to cigarette smoke in the home poses significant health risks, particularly to infants and toddlers. This study explores the communication styles used by wives to encourage their smoking husbands to quit or reduce smoking to protect their children’s health. A qualitative approach was employed, utilizing a constructivist paradigm with in-depth interviews conducted among mothers of toddlers with smoking husbands. The findings reveal that while most wives possess good knowledge about the dangers of smoking, they face challenges in persuading their husbands to quit. The most common communication style used was passive, influenced by cultural norms, education levels, and social support. While assertive communication was more effective in reducing smoking habits, it was less frequently employed. The study concludes that broader interventions, such as community-based programs and education for both parents, are necessary to promote smoke-free environments for children. Training and social support are recommended to improve communication effectiveness in encouraging smoking cessation.
STRATEGI KOMUNIKASI KORPORASI MEDIA PENYIARAN DI ERA DISRUPSI Pratama, Tubagus Faisal; Ganiem, Leila Mona
MediaKom : Jurnal Ilmiah Komunikasi Vol 14, No 1 (2024): Mediakom Jurnal Ilmiah Ilmu Komunikasi
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/mediakom.v14i1.22832

Abstract

ABSTRAK Perkembangan pada dunia teknologi dalam menunjang kebutuhan komunikasi berkembang pesat. Dunia tanpa kebel menjadi hal yang diusung pada era ini. Digitalisasi memberikan kemudahan bagi masyarakat dalam mengakses informasi. digitalisasi juga membuat semua orang bisa menajdi sumber sebuah informasi. jelas, ini adalah sebuah inovasi bagi masyarakat untuk mendapatkan informasi dengan lebih cepat dan mudah. Kemudahan yang diberikan oleh digitalisasi ini membuat perubahan pada perilaku masyarakat dalam mendaptkan akses informasi. Perusahaan penyiaran konvensional baik lokal maupun nasional harus melakukan strategi-strategi adaptif dalam menjalankan perusahaan di era digital saat ini jika ingin bertahan dan tidak ditinggal jaman. BANTEN TV sebagai perusahaan penyiaran lokal juga ikut bersaing pada era digital ini.Penelitian ini menggunakan teori cross media dari Feldmann (2005) dan mediamorfosis dari Roger Fidler (2003). Jenis penelitian ini adalah penelitian kualitatif yang bersifat deskirptif dengan metode studi kasus guna mengetahui strategi apa yangdigunakan oleh BANTEN TV sebagai media penyiaran lokal dalam mempertahankan diri di era disrupsi. Penelitian ini juga menggunakan paradigma konstruktivis dimana kebenaran suatu realitas sosial dapat dilihat sebagai hasil konstruksi sosial, dan kebenaran suatu realitas sosial itu bersifat relatif. Paradigma konstruktivisme ini berada dalam perspektif interpretivisme (penafsiran) yang terbagi dalam tiga jenis, yaitu interaksi simbolik, fenomenologis dan hermeneutik.Hasil dari penelitian ini, peneliti menemukan bahwa BANTEN TV sebagai media penyiaran konvensional lokal melakukan strategi cross media dan melakukan diversifikasi menengah yang didorong oleh konvergensi. Selain itu, ditemukan bahwa BANTEN TV melakukan mediamorfosis dengan memenuhi enam prinsip mediamorfosis. 
Edukasi dan Implementasi Personal Social Responsibility dalam Keselamatan dan Kesehatan Kerja (K3) Melalui Media Digital di SMKN 49 Jakarta: Pengabdian Rafika Hani; Leila Mona Ganiem; Wulansari Budiastuti
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 1 (Juli 2025 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i1.1555

Abstract

A School can be the place where cause a danger such as injuries and accidents for the students. The basic education about Occupational Safety and Health (OSH) can be given trough Risk Communication approach. It consists of hazard identification, risk assessment, and risk control for the students in school area. The students also can disseminate information about the advantage of OSH in scholl area which is a part of personal social responsibility in savety and health to other people. The participant of this activity are the students from SMKN 49 Jakarta, Marunda, Cilincing, North Jakarta. It consists of 25 students. The acitivities are presented the informations, literations , and prevention about the risk possibility in school area. The participants also practice of hazard identification and risk assessment. This activity have been reached cognitive, affection, and behavior of the participants. By presented the education about OSH in school and implemented the PSR concept trough the digital media, can encourage the participants awareness about the importance to maintain health, security and safety while doing the activity inside or outside school area.
Edukasi Kesehatan Penyakit Stroke pada Usia Produktif melalui Diskusi Publik bersama Yastroki Mogi, Amelia Haness; Novelia, Nina; Ganiem, Leila Mona
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 3 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i3.1659

Abstract

Stroke is one of the leading causes of death and disability worldwide, including in Indonesia. This condition can affect anyone, including individuals in their productive years, due to risk factors such as hypertension, diabetes, obesity, and unhealthy lifestyles. The prevalence of stroke in Indonesia continues to rise, with an increasing number of cases occurring among people under the age of 50. Public discussion activity highlights the importance of Personal Social Responsibility (PSR) in raising public awareness about stroke, especially among people in their productive age. Collaboration between the fields of communication and medicine can produce more effective educational strategies by delivering information in a simpler and more understandable way. One of method is a public discussion titled "Be Great, Don’t Regret," involving approximately 100 (hundred) persons medical professionals, academics, organizations such as the Indonesian Stroke Foundation (Yastroki), and community groups in Jakarta, Indonesia. In the discussion which was held at LSPR Campus, it was interactive, focusing on the main theme of the importance of balancing achievement with physical and mental health. Additionally, there were sub-themes on early detection, stress management, and healthy lifestyle habits. The event concluded with a reflection session and the participants' personal commitments to adopting a healthy lifestyle.ABSTRAKStroke merupakan salah satu penyebab utama kematian dan disabilitas di dunia, termasuk di Indonesia. Penyakit ini dapat menyerang siapa saja, termasuk individu dalam usia produktif, akibat faktor risiko seperti hipertensi, diabetes, obesitas, serta gaya hidup tidak sehat. Prevalensi stroke di Indonesia terus meningkat, dengan kasus yang semakin banyak terjadi pada kelompok usia di bawah 50 tahun. Kegiatan diskusi publik ini menyoroti pentingnya masyarakat melakukan PSR (Personal Social Responsibility) dalam rangka meningkatkan kesadaran masyarakat tentang stroke, terutama bagi usia produktif. Kolaborasi antara ilmu komunikasi dan kedokteran dapat menghasilkan strategi edukasi yang lebih efektif, dengan penyampaian informasi yang lebih sederhana dan mudah dipahami. Salah satu metode yang dilakukan adalah diskusi publik bertajuk "Be Great, Don’t Regret", yang melibatkan kurang lebih 100 (seratus) orang tenaga medis, akademisi, organisasi seperti Yayasan Stroke Indonesia (Yastroki) dan komunitas di Jakarta, Indonesia. Dalam diskusi yang diselenggarakan di kampus LSPR ini, berlangsung interaktif, membahas tema besar tentang pentingnya keseimbangan antara prestasi dan kesehatan fisik dan mental. Selain itu, juga sub-tema mengenai deteksi dini, manajemen stres, dan pola hidup sehat. Hingga acara ditutup dengan sesi refleksi dan komitmen pribadi peserta untuk memulai gaya hidup sehat.
Sosialisasi dan Membangun Tanggung Jawab Sosial Individu Siswa SMKN 60 Jakarta Terkait CHSE Leila Mona Ganiem; Rosmawati Hilderiah Pandjaitan; Rafika Hani
SAFARI :Jurnal Pengabdian Masyarakat Indonesia Vol. 3 No. 2 (2023): April : Jurnal Pengabdian Masyarakat Indonesia
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/safari.v3i2.475

Abstract

Keindahan wisata Indonesia banyak dikunjungi wisatawan nusantara dan mancanegara. Covid-19 tahun 2020-2021 membuat penurunan signifikan wisatawan, namun tahun 2022 mulai ada peningkatan. Untuk keberlangsungan bisnis, menghadirkan quality tourism, dan terpenuhinya hak wisatawan Kemenparekraf menerapkan protokol CHSE. Protokol kesehatan ini berbasis Kebersihan, Kesehatan, Keamanan, dan Kelestarian Lingkungan bagi pelaku usaha pariwisata, usaha/fasilitas lain yang terkait, lingkungan masyarakat, serta destinasi pariwisata. Untuk mendukung program tersebut diperlukan pembekalan pengetahuan CHSE kepada para siswa SMK sebagai calon pelaku usaha pariwisata. Tema pengabdian pada masyarakat ini adalah pelatihan CHSE bagi siswa pariwisata di SMK Negeri 60 Jakarta. Tujuan kegiatan adalah untuk 1) Melakukan sosialisasi protokol CHSE kepada para siswa; 2) Mendorong tanggung jawab sosial individu siswa untuk berbagi informasi CHSE pada lingkungannya. Metode yang dilakukan adalah interaksi langsung, presentasi, dan penjelasan yang merujuk pada panduan Kemenparekraf terkait CHSE, diskusi, dan memotivasi berbagi pada lingkungannya dengan pendekatan Personal Sosial Responsibility-PSR. Dalam seluruh proses, peserta dan narasumber saling berdialog, tanya jawab diciptakan dalam suasana kekeluargaan.
Co-Authors Ade Farida Ade Farida, Ade Afifah Aini Bahran Harahap Aji, Arfanul Aminuyati Anshar Ayati, Retno Dede Sulaeman, Dede Handayani, Sri Hasanah Suryani Utami Hilderiah, Rosmawati Ibnu Hamad Inge Hutagalung Inge Yulistia Dewi Irmulansati Tomohardjo Komalawati, Euis Mogi, Amelia Haness Muhammad Sabir Novelia, Nina Nur Kholisoh Nurhayai, Nurhayai Nurhayani Saragih Nurhayani Saragih Otong Surasman, Otong Pandjaitan, Rosmawati Hilderiah Pandjaitan, Rosmawaty Hilderiah Poetry, Salfhaoctha Friemay Aliefia Pratama, Tubagus Faisal Putra, Gede Aldi Legawa Radisatra, Brian Rafika Hani Ramdhani, Rahmat Rantesalu, Agustina Retno Ayati Rona Fika Jamila Rosmawati Hilderiah Pandjaitan Safitry, Desy Salfhaoctha Friemay Aliefia Poetry setiawati, rahmi SITI MARYAM Sri Hartono, Sri Suardi Suardi Sundah, Edra Carissa Syaifuddin Ukke Inggryd Aulia Utomo, Fransisca Yunita Wawan Mulyana Wulansari Budiastuti Yoyoh Hereyah Yusniawati, Dessy Zulham Zulham