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Rahmania Ambarika
Institut Ilmu Kesehatan STRADA Indonesia
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Implementation of Patient Referral Application between Dentist and General Practitioner with Web-Based Specialist Gusti Ayu Agung Mas Mahadewi; Ratna Wardani; Siti Farida; Rahmania Ambarika
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6232

Abstract

The aim of the research is to dissect implementation of patient referral application between dentist and general practitioner with web-based specialist. The method used in this research is through a qualitative approach. Data collection uses purposive sampling with in-depth interview techniques through questions to 10 informants from dentist, general practitioner, and communication technology specialists accompanied by 2 triangulators. Data collection techniques using observation, interview, documentation, and case study. The data analysis technique was carried out by means of data reduction, data presentation, and conclusion drawing. The results show that the implementation of a systemic patient referral application between dentists and general practitioners with web-based specialists is the right solution in the current era, because the manual referral system has constraints in terms of time, geography, and finance.
Covid-19 Patient Satisfaction Analysis Reviewing from the Quality of Health Services and the Performance of Health Personnel Irsyad Herminofa; Rahmania Ambarika
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6579

Abstract

Satisfaction is a feeling of pleasure or disappointment that comes from comparing his impression of the service or result and his expectations. Satisfaction with patients is a pleasant emotional attitude at work. This attitude can be reflected in work morale, discipline, and work performance. In order to achieve the maximum level of patient satisfaction in carrying out tasks, one will always face the given factors that can affect patient satisfaction. So that health service institutions can create conditions that can encourage or improve services to develop and improve their abilities and skills optimally (Arief and Alfarizy 2019). Patient satisfaction is related to fulfilling one's needs with a positive attitude from health workers, which includes feelings and behavior towards their work through assessing one job as a sense of appreciation in achieving a solid job value. (Astari, Noviantani, and Simanjuntak 2021). The type of research used in this research is quantitative research with correlation studies. The sample in this study which was taken using a simple random sampling technique, were Covid-19 patients treated at the Covid-19 Isolation Home UPT Gondang Health Center, totaling 160 respondents. The study was conducted using a questionnaire and analyzed using a logistic regression test. The relationship between service quality and staff performance on patient satisfaction shows that based on the results of logistic regression tests, the dominant variable that affects patient satisfaction is staff performance. This can be seen from the largest Exp. B (OR) value, which is 320, means that the performance of good health workers will affect reasonable patient satisfaction. Research reveals that patient satisfaction during treatment is not only focused on service quality but can be expressed in the form of health care services. The reliable performance will also foster satisfaction for the patients they treat.
Co-Authors Agus Santosa Agusta Dian Ellina Ahmad Syauqi Mubarok Alfi Yudisianto Almaidah, Indah Amalia, Mawaddatul Angga Ladzi Syafroni Annisa Ary Saifutri Ans Syafrie Amroyan Apriyani Puji Hastuti Arif Mustofa Arta Lebrina Nakmofa Arta Lebrina Nakmofa Atik Muji Rahayu Aulia, Hana Agustin Baiq Nirmalasari Billy Anoraga, Aditya Byba Melda Suhita Byba Melda Suhita Cahya Eka Sudrajad Chusnatayaini, Arina Darmawati Abdul Rachman Dedi Saifulah Desak Gede Sri Baktiasih Diyah Ayu Purnaningtyas Dwiana, Winda Gusya Effendi, Yuskinau Elfi, Elfi Quyumi Erick Berto Yahya Eva Agustina Evrin Anggasari Fadhliya, Lailiyatul Faridah Moh Said Fira Musyawirah Fitriya Fajar Wati Frederikus Haloko Gusti Ayu Agung Mas Mahadewi Hairah, ST Haloko, Frederikus Hargiani, Fransisca Xaveria Harpika, Isa Hary Indah Fibriany Haryani, Mukti Sri Has’ad Rahman Attamimi Heri Hermawati Herman Adhi Wijaya Herwati Herwati I Kadek Mulyawan Ida Nuryanti Ida Nuryati Indah Aprilia Angelina Indah Noer Jannah Indasah Indasah Indra Frana Jaya KK Irsyad Herminofa Jaswadi JASWADI, Jaswadi Joko Prasetyo Joko Prasetyo Kasri Astuti Kholifatur Rizkiyah, Nur Kurnianti, Nur Rochmah Kurniawan, Ardhiles Wahyu Langit Kresna Janitra Lasito Lauchul Machfudoh Layla, Siti Farida Noor Librata, Pramitha Nayana Lingga Kusuma Wardani Lingga Kusuma Wardani Machfudoh, Lauchul Mardianto, Rudy Maria Nubatonis Marminingsih Mawaddatul Amalia Melda Suhita, Byba Moh Khoirul Anam Mohammad Saifulaman Muhammad Imam Fakhrudin Natalia Ningsi Katupu Nency Natalia Tho Noor Annisa Susanto Novita Ana Anggraini Nur Azizah Nur Syazana Umar Nurma Afiani Nurwijayanti Nurwijayanti Kusumaningrum Osnawati H. Marsaoly Pramitha Nayana Librata Prima Dewi Kusumawati Purnaningtyas, Diyah Ayu Putri Mayasari R. Anggi Dwi Putra JS Rahmi, Dianita Ratna Roesardhyati Ratna Wardani Ratna Wardani Ratna WardanI Reni Nurhidayah Risky Siwi Pradini Risqy Siwi Pradini Rita Sukmawanti Rizal Smith Rodli, Muhammad Roesardhyati, Ratna Salsabila, Unik Hanifah Samrina Samrina Sandu Siyoto Saputri, Priska Delima Sarippy, Jesseline Selviana Timuneno Seno Arif Amrullah Sentot Imam Sentot Imam Suprapto Sentot Imam Suprapto Seran, Adriyani Nahak setiyaningsih, yunnita sintara, sindu Siti Farida Sìti Farida Noor Layla Siti Farida Noor Layla Sri Kardjati Maria SUMIYATI SUMIYATI Sunarto Sunarto SUTRISNO Timuneno, Selviana Titik Isbandiyah Tutik Nushah Wahyu Kresnawati Wahyu Kresnawati Wardah Fauziah Wardhani, Lingga Kusuma Watna, Ida Widigdo Rekso Negoro Wijayanto, Herman Adhi Wildan Hapiz Winda Gusya Dwiana Yalestyarini, Eva Agustina Yanis, Hardi Yeni Yenny Puspitasari Yuli Arnita Pakpahan Yuly Peristiowati Yuly Peristiowati Yuly Peristiowati Yuly Peristiowati Yuly Peristiowati Yuly Peristiowati