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Journal : Serambi Engineering

The Role of Resilient Supply Chains in Enhancing Competitiveness and Performance of SMEs: A Case Study in the SMI Sector Kulsaputro, Januar; Fole, Asrul; Safitri, Khoerun Nisa; Aini, Nurul
Jurnal Serambi Engineering Vol. 10 No. 2 (2025): April 2025
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

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Abstract

This study aims to explore the role of resilient supply chains in improving the competitiveness and performance of micro, small and medium enterprises (MSMEs) in Makassar City. The research method used is a mixed method approach involving 100 respondents from various sectors including food and beverages, handicrafts, and textiles. The results show that 75% of the respondents have implemented elements of resilient supply chains, such as supplier diversification and the use of information technology, which contribute to improved operational efficiency. Regression analysis shows a significant positive relationship between the implementation of resilient supply chains and the competitiveness of MSMEs, with a regression coefficient of 0.65 (p < 0.01). In addition, 70% of the respondents reported an increase in sales and customer satisfaction after adopting resilient supply chain strategies. These findings are consistent with the literature that emphasizes the importance of flexibility and adaptability in supply chains. This study recommends that MSMEs in Makassar City continue to adopt best practices in supply chain management and seek support from the government to create an ecosystem conducive to business growth. The results of this research are expected to contribute significantly to the development of supply chain management theory and practice in the small and medium industrial sector in Indonesia.
Enhancing Distribution Logistics Services through the Optimization of Ergonomic Concepts: A Case Study Approach Astutik, Widi; Mujaddid; Fole, Asrul; Safitri, Khoerun Nisa; Kulsaputro, Januar; Musdalifah
Jurnal Serambi Engineering Vol. 10 No. 2 (2025): April 2025
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

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Abstract

This study explores the aspects of enhancing distribution logistics services through the optimization of ergonomic concepts, focusing on the critical role of ergonomics in improving employee productivity and safety within the logistics sector. Utilizing a case study methodology, the research identifies key challenges in implementing ergonomic practices, such as high initial costs, resistance to change, and the lack of standardized guidelines. The study proposes actionable solutions for effectively integrating ergonomic concepts into distribution logistics services, aiming to create safer and more comfortable work environments that promote employee satisfaction and efficiency. The findings highlight the potential benefits of ergonomic optimization, including enhanced operational efficiency, reduced workplace injuries, and improved employee well-being, which collectively contribute to a more engaged workforce. This research serves as a foundation for future studies aimed at further enhancing logistics services through ergonomic principles, ultimately contributing to a more sustainable and competitive industry. By prioritizing ergonomics, organizations can foster a culture of safety and well-being that benefits both employees and overall organizational performance. The integration of ergonomic practices not only leads to healthier work environments but also enhances overall productivity, making it a vital consideration for logistics companies striving for excellence in service delivery.