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Journal : Jurnal Gizi Ilmiah

Faktor-Faktor yang berhubungan dengan Turnover Intentions Tenaga Kesehatan di Puskesmas Hialu Kabupaten Konawe Utara Tomalili, Herniawati; Risky, Sartini
Jurnal Gizi Ilmiah Vol 4 No 1 (2017): Jurnal Gizi Ilmiah : Ilmu Gizi Klinik, Kesehatan Masyarakat, Food Service dan Pan
Publisher : Sekolah Tinggi Ilmu Kesehatan Karya Kesehatan

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Abstract

Turnover intentions are defined as the individual's desire to leave organization and look for alternative jobs. Based on the data obtained information that during the period 2013 to 2015 the turnover rate the intentions of health workers are quite high at the Hialu Health Center. Based on Data Secondary in 2013 there were 8 health workers who left their work with details of 5 midwives, 3 nurses, in 2014 there were 8 health workers with details of 4 midwives, 4 nurses, and in 2015 there were 11 health workers who left their jobs with details of 2 midwives, 4 nurses,1 Analysts, 1 Public Health Personnel, 1 Administration Staff, and 2 Doctors for various reasons. This study aims to determine the factors that related to the Turnover Intentions of health workers at the Hialu Health Center, North Konawe district. This type of research is a quantitative study with a cross sectional study design. The sample in this study amounted to 48 respondents. The research hypothesis was tested using the Chi Square test to determine the effect between the independent variable and the dependent variable. The results of this study indicate that there is a moderate relationship between Organizational Commitment and Turnover Intentions of health workers at the Hialu Health Center, North Konawe Regency. Hialu Public Health Center, North Konawe Regency X2Count 11,822 > X2Table 3,841, There is a strong relationship between job satisfaction and employee turnover Health at the Hialu Health Center, North Konawe Regency. X2Count 13.986 > X2Table 3.841. The author suggests that the attitude of the Puskesmas leadership as a friend and friend, giving appreciation for the work achieved, being wise in acting and encouraging subordinates to come forward and listen to the opinions of subordinates, because this can increase job satisfaction
Hubungan Komunikasi dan Kepastian Waktu dengan Kepuasan Pasien BPJS Rawat Jalan di Wilayah Kerja Puskesmas Nambo Tahun 2016 Risky, Sartini
Jurnal Gizi Ilmiah Vol 2 No 1 (2016): Jurnal Gizi Ilmiah : Ilmu Gizi Klinik, Kesehatan Masyarakat, Food Service dan Pan
Publisher : Sekolah Tinggi Ilmu Kesehatan Karya Kesehatan

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Abstract

Based on the results of the initial survey conducted by researchers at the Nambo Health Center from 10 visitors there were 6 visitors who still showed patient dissatisfaction with the welcome received when visiting, did not say hello, the staff was not friendly, the patient was at the Puskesmas before the officer. The purpose of this study was to determine the relationship between communication and time certainty with outpatient BPJS patient satisfaction in the Nambo Health Center Work Area in 2016. The type of research used in this research is analytic research with a “Cross Sectional Study” approach. The population in this study were all BPJS patients who visited the Nambo Health Center from January to March 2016 totaling 571 patients. The sampling technique in this study is a non-probability sampling technique with the type of accidental sampling with a total sample of 72 respondents. The statistical test used was the Chi Square test and the p test. The results showed that there was a strong relationship between communication and BPJS patient satisfaction in the Nambo Health Center Work Area (X2 = 37.540 and p = 0.750), there was a moderate relationship between time certainty and BPJS patient satisfaction in the Nambo Health Center Work Area (X2 = 5.530 and p = 0.305) It is recommended for the Nambo Health Center to improve health services, especially in communicating (giving greetings and greetings when receiving visiting patients), as well as providing certainty of time for visitors (officers who are on time).
Co-Authors Abdurrahman Abdurrahman Abrizal Hasyim Abrizal Hasyim Aisyiah Rizal, Nurul Alam, Fitri Narcahyani Alida Palilati Amalia, Yulnaningsih Amir Syam Amy Hestyaningsih Tasrim Andi Mauliyana Anry Hariadhin Depu Anry Hariadhin Depu Anry Hariadhin Depu Ardi Naufal Fauzan Ardiansyah, Ririn Teguh Ari Nofitasari Ari Nofitasari Asbath Said Asbath Said Asri, Andi Azis Harun Chivansa, Firsta Wahyuni Darmiati Darmiati Desriatin Desriatin Dewi Sari Pratiwi Dewi Sari Pratiwi Dian Rahmaniar, Dian Dwi Ayu Hartati Eka Dharma Putra Erwin Azizi Jayadipraja Erwin Azizi Jayadipraja Erwin Azizi Jayadipraja Erwin Azizi Jayadipraja, Erwin Azizi Eviyanti Jambilu Faridah Moh Said Febrina Nineti, Ilfen Ferlita Eferlin Filhayah, Wa Ode Firmansyah Firmansyah Fortanita, Wa Ode Hadafiah Hadafiah Halid, Nur Hatidjah Awaliyah Halim Harifuddin Harifuddin, Harifuddin Harmin Hartati , Dwi Ayu Hasrul Tonapa Hellty Heltty Heltty Heriyanto Heriyanto Herniawati Tomalili Hijrana, Hijrana Himaniarwati, Himaniarwati Irawati Irawati Islaeli Islaeli Islaeli Islaeli Islaeli, Islaeli Islamiyah Islamiyah, Islamiyah Juhriya, Aminatul Juliansyah, Risky Juslan Jusmina Jusmina Kaharuddin Kamalia, La Ode Kamalia, Laode Kasim , Moh. Alief Widyanto La Ode Muhammad Kiflan Prayoga La Ode Saafi Laode Kamalia Laode Sahlan Laxmi Adriatik Lisnawati Lisnawati Lodes Hadju Lodes Hadju Lolok, Nikeherpianti Makmur, Heny Marhanto , Eka Dharma Putra Marhanto, Eka Dharma Putra Michael Rahul Mimi Yati MUHAMMAD AMIR Muhammad Idrus Muhammad Idrus Muhammad Ikhsan Akbar Muhammad Ikhsan Akbar Muhammad Ridwan Mulyadi Prasetyo Musdalifah Musdalifah Nani Yuniar Nasir, Nur Helina Nazaruddin Nazaruddin Nedila, Asri Nikeherpianti Lolok Nurhaliba, Amelia Putri Nurmi, Wati Nurshavira, Nurshavira Nurul Aisyiah Rizal Purnamasari, Anisa Pusmarani, Jastria Putri Mega Wijayanti Putri, Risky Juliansyah Putu Suri Saraswati Rahmadania Rahmawati, Rahmawati Ramadan, Muhamad Fitrah Rasmiani Rasmiani Rasyid, Sri Anggarini Ratna Umi Nurlila Rigato, Wa Ode Muniati Risky Juliansyah Rusdianto Rusdianto, Rusdianto S, Helty Saafi, La Ode Sanihu Munir Sarnian Sarnian Sarnian, Sarnian Satri Waslyanti Satri Waslyanti Sirma SRI RAHAYU Sulaeman Sulaeman Sunarsih Sunarsih Sunarsih Sunarsih Syahril Fitrah, Muhammad Tasnim Tasnim Tasnim Tasnim Tekaka, Uung Umertum Titi Saparina.L Tomalili, Herniawati Tonapa, Hasrul Umro Umro Umro, Umro Wa Ode Nova Noviyanti Rachman Yati, Mimi Yusuf Useng Yusuf Useng