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All Journal Governance : Jurnal Ilmu Pemerintahan Jurnal Harkat : Media Komunikasi Gender Public Health of Indonesia Journal of Governance and Public Policy Jurnal Keperawatan Padjadjaran JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Indonesian Contemporary Nursing Journal (ICON Journal) Jurnal Ilmu Administrasi Publik (JIAP) Saintifik : Jurnal Matematika, Sains, dan Pembelajarannya Moderat Jurnal Gema Ngabdi JPSI (Journal of Public Sector Innovations) PRAJA: Jurnal Ilmiah Pemerintahan JOPPAS: Journal of Public Policy and Administration Silampari Jurnal Kewarganegaraan MALLOMO: Journal of Community Service Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Jurnal Pendidikan Ilmu Pengetahuan Alam (JP-IPA) Jurnal Dialogika Manajemen dan Administrasi Saraq Opat : Jurnal Administrasi Publik JKP (Jurnal Kajian Pemerintah: Journal of Government Social and Politics) Jurnal Ilmu Sosial dan Humaniora JAQ Dharma Pengabdian Perguruan Tinggi (DEPATI) Journal of Biological Science and Education Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing) Jurnal Keperawatan Profesional (KEPO) JANE (Jurnal Administrasi Negara) Journal of Innovative and Creativity System Information and Computer Technology (SYNCTECH)
Erfina, Erfina
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Nursing Physics Public Health Social Sciences Other

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Journal : Jurnal Ilmu Sosial dan Humaniora

 1 
Institutional Factor Analysis on the Sustainability of Community-Based Drinking Water Infrastructure in Sidenreng Rappang District Muslimin, Muslimin; Andi Sinrang; Erfina, Erfina
SOSMANIORA: Jurnal Ilmu Sosial dan Humaniora Vol. 4 No. 2 (2025): Juni 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sosmaniora.v4i2.5307

Abstract

This study aims to analyze institutional factors affecting the sustainability of community-based drinking water infrastructure in Sidenreng Rappang District. The research was conducted in 31 villages/wards that are part of the Pamsimas Program locations. The survey was carried out using a purposive sampling method involving 62 respondents, consisting of members of the Drinking Water Supply Management Group (KP-SPAMS) and beneficiary community members. The study employed quantitative methods with SPSS (Statistical Package for the Social Sciences) as a statistical tool. The SPSS output shows that the t-test value for the institutional variable (X2) is t = 4.282 with a significance value of 0.000 < 0.05. This indicates a partial influence of institutional factors on infrastructure sustainability. The standardized beta value also shows that institutional factors (X2) significantly influence the program’s sustainability, and among all variables, institutional factors have the highest B value, indicating they are the most dominant factor affecting the sustainability of drinking water infrastructure under the Pamsimas Program in Sidenreng Rappang District.
Evaluasi Pengalaman Pengguna dalam Layanan Buku Pelaut Online: Pendekatan Customer Experience Mapping di KSOP Kelas III Parepare Razak, Muhammad Rais Rahmat; Prima Adi Laksana; Erfina, Erfina
SOSMANIORA: Jurnal Ilmu Sosial dan Humaniora Vol. 4 No. 3 (2025): September 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sosmaniora.v4i3.5347

Abstract

Digital transformation in public services is a necessity for realizing an efficient, transparent, and adaptive bureaucracy. One form of such innovation is the Online Seafarer's Book service implemented by the Port Authority and Port Authority (KSOP) Class III Parepare. This study aims to evaluate the quality of this service from the user experience perspective using the Customer Experience Mapping approach. This approach enables a comprehensive mapping of the user journey, from the initial access stage to the completion of the service. The study employs a descriptive qualitative method with data collection techniques including in-depth interviews, observations, and documentation, as well as data analysis using NVivo 14 software. The results indicate that this service has improved administrative efficiency; however, users still face several challenges, such as difficulties in uploading documents, forms experiencing errors, and unstable system responses. Additionally, the clarity of procedural information and the responsiveness of staff are crucial aspects in shaping user satisfaction. This study concludes that the success of public digital services is not only determined by the technical reliability of the system but also by an inclusive and adaptive user experience design. The implications of these findings include the need for system optimization, enhancing human resource capacity in service delivery, and strengthening real-time user feedback mechanisms.
Co-Authors A.S. Alonemarera Adnan, A. Astinah Ahmadi, Rezky Amrih, Amrih Andi Sinrang Andriani Andriani Asad, Muhammad Arisal Budai, Balázs Benjámin Chairuddin Chairuddin Dandi, Dandi Darlis, Muhammad Akbar Ali Dema, Herman Dewi Dewi Doddy Ismunandar Bahari Elly Lilianty Sjattar Ernawati Ernawati Faisal , Faisal Fakhriyah, Sitti Firman Firman Fitriani Fitriani G.P., Sartika Gurning, Sonia Sumiarti Habibi, Siti Nurhalima Haeruddin Haeruddin Hamid, Hariyanti Hardianti Hardianti, Hardianti Harliani, Harliani Heriana, Heriana Herman Lawelai Husnaini, Nadia Irmawati Irmawati Jamaluddin Ahmad Kamaruddin Kamaruddin Khairunnisa, Anugrah Kusrini S. Kadar Lado, Jamaluddin Ahmad LUKMAN, LUKMAN Maretik, Maretik Miswandi Tendrita Muhammad Ikbal Muhammad Nur Muhammad Rais Rahmat Munawir Munawir Muslimin Muslimin Mustanir, Ahmad Naniar, Naniar Natsir, Rinas Rahmat Rifani Nilwana, Andi Nonci, Nurjannah Nur Muhammad Nurhayani nurhayani Nurmaulid, Nurmaulid Pariakan, Arman Prima Adi Laksana Qalbi, Nur Rahim, Rahim Rahmania Pamungkas, Rahmania Ramadan, Amalia Ramadani, Rezky Ramli, Hasnah Rini Rachmawaty Risma Risma, Risma Sahida, Sahida Sahidin . Saleh, Ariyanti Sam, Muliani Sandi Lubis Saparuddin Saparuddin sapri sapri Sari, Tri Maniarta Sarmin, Yuti Sarpan, Lisna Wati Sinrang, Andi Siti Aslamyah Sudarman Sudarman Sukmawati Sukmawati sukri Sukri, sukri Suni Hariati, Suni Syaprianto, Syaprianto Tahir, Tahir Uceng, Andi Wardana, Data Wulandari, Rezky Yana, Olivia Estrella