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Kemampuan Komunikasi Pelayan Beberapa Kafe Di Pantai Jimbaran Ni Wayan Wayan Pastini; Hartanti Woro Susianti; Ariasri Nyoman Reni
Pusaka: Journal of Tourism, Hospitality, Travel and Business Event Vol 5 No 2 (2023): Agustus 2023 – Januari 2024
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i2.232

Abstract

This study aims to determine the ability to communicate in English for waiters in cafes in the tourist area of Jimbaran beach. The English language is expressions of politeness in welcoming guests, in offering food and drinks, handling payments and in providing other services. The research data is in the form of primary data taken directly from English speech by waiters in interacting with foreign consumers, and collected by observation method. All data regarding grammatical errors were identified, classified, and analyzed using Lennon's theory. The method used in this research is descriptive qualitative. The results of the study indicate that there are several errors that are often found, in the form of grammatical errors in the form of addition errors and omission errors. To overcome this problem it is very important to hold training so that waiters are able to serve customers in an excellent manner. This will give a good impression to foreign consumers. So this will have a very good effect on increasing the arrival of foreign guests to Jimbaran in particular and Bali in general.
Pelatihan Pengelolaan Desa Wisata Dukuh Penaban di Kabupaten Karangasem Woro Susianti; Dewa Ayu Made Lily Dianasari; Ni Made Tirtawati; Hanugerah Kristiono Liestiandre; Ida Bagus Putra Negarayana; Luh Nyoman Tri Lilasari; I Gede Made Sukariyanto; Dewa Ayu Nyoman Aridayanti
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 3 No. 1 (2023): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/makardhi.v3i1.1030

Abstract

The Dukuh Penaban Traditional Village was the chosen location for community service in the Tourism Management Study Program because in Dukuh Penaban there has not been good governance in terms of developing a tourist village. There are still some conditions where local people are not ready to provide services for tourists who come, because there is no clear management system. This community service is therefore, carried out in the form of Tourism Village Management Training, with participants from all stakeholders in the Dukuh Penaban Tourism Village. The outputs of this activity are: The increase of public understanding of the tourism village governance system, the formation of a tourism governance system managed by a professional management agency in the Dukuh Penaban Traditional Village area that accommodates the aspirations of the local community, as well as the increase of community capability in providing excellent service for tourists, thus making Dukuh Penaban a favorite destination in Karangasem Regency. It is highly expected that this activity will provide benefits in the form of increasing human resources from the Dukuh Penaban Tourism Village who are skilled and independent in managing tourism potential in their area in a sustainable manner.
Preserving Javanese Language and Culture in The Digital Age : Challenge and Future Prospects Anistya Ori, Salindri; Susianti, Hartanti Woro
LACULTOUR: Journal of Language and Cultural Tourism Vol. 2 No. 2 (2023): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v2i2.1212

Abstract

Javanese holds a central place in the rich tapestry of Indonesian culture, and its significance extends far beyond mere linguistic communication. Its historical roots, role in art and tradition, importance in shaping regional and national identities, and contribution to the nation's literary heritage make it a language of immense significance in Indonesian culture, which needs to be preserved and passed down to future generations. Javanese language revitalization efforts by utilizing digital technology, such as websites, applications, and social media, have become effective as they are easily accessible and engaging. It empowers indigenous communities to take control of their own preservation efforts while connecting them with a global network of supporters and resources. This literature study aims to describe Javanese language preservation in the digital age. Data is obtained from various sources of journals, books, documentation, and the internet. The result of this study is that digital learning serves as a dynamic and inclusive tool to preserve the Javanese language and culture, making it more accessible, engaging, and customizable to the needs and preferences of a diverse and digitally connected audience. The digital age has opened up exciting opportunities to not only explore this rich heritage but also contribute to its preservation.
Students’ Anxiety in Learning German: Types, Levels, Effects and Strategies Susianti, Hartanti Woro
LACULTOUR: Journal of Language and Cultural Tourism Vol. 3 No. 1 (2024): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v3i1.1421

Abstract

Foreign language anxiety is a psychological factor that significantly influences the process of acquiring a foreign language. This anxiety often manifests as feelings of incompetence triggered by concerns about being monitored, judged, or compared to others. This study on the anxiety experienced by students learning German at Bali Tourism Polytechnic (BiTP) employs a qualitative approach using case study and phenomenological methods. Data were collected through in-depth interviews, participatory classroom observations, and related documents. The data were analyzed using thematic analysis methods. The research findings indicate that students experience various types of anxiety, such as state anxiety, situation-specific anxiety, anxiety in testing situations, facilitating anxiety, and debilitating anxiety. The levels of anxiety experienced by the students were mostly low to moderate. Foreign language anxiety has negative impacts, such as decreased performance, avoidance of language-use situations, and reduced motivation. However, anxiety can also have positive effects when managed well, such as serving as motivation to study harder. To minimize anxiety, instructors can provide positive feedback, prepare adequate materials and exercises, use collaborative and supportive teaching methods, and encourage students to focus on the learning process and their personal development.
FAKTOR PENDORONG DAN FAKTOR PENARIK WISATAWAN MANCANEGARA DALAM MEMILIH DAYA TARIK WISATA SPIRITUAL TIRTA EMPUL KABUPATEN GIANYAR BALI Dwi Rahayu, Kadek Mayola; Mahadewi, Ni Made Eka; Susianti, Woro
JURNAL KEPARIWISATAAN Vol 23 No 2 (2024): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v23i2.1543

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This research was conducted to determine the push factors and pull factors of foreign tourists in choosing Tirta Empul Spiritual Tourism Attraction. The type of data used is quantitative data with data sources using primary and secondary data. The population in this study are foreign tourists who have visited Tirta Empul Tourist Attraction. The sampling technique uses purposive sampling with a total of 100 respondents. Data collection was done by questionnaire, literature study, and observation. The data analysis technique used Exploratory Factor Analysis using the Statistical  Program For Social Science version 25 (SPSS) application program. Based on the study's results, there are 5 driving factors and 2 pull factors for foreign tourist visits to Tirta Empul Spiritual Tourism Attraction. The main factor in the driving factor is Emotional Escape which has a total variance value of 33.623%. while the main factor in the pull factor is the Innovative Exploration factor which has a total variance value of 52.664%.
The Flipped Classroom Model in German for Hospitality: A Classroom Action Research in The FB Service Study Program Susianti, Hartanti Woro; Sutama, I Made; Dewantara, I Putu Mas; Wirahyuni, Kadek
Interference: Journal of Language, Literature, and Linguistics Vol 6, No 1 (2025): INTERFERENCE
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/interference.v6i1.68014

Abstract

Abstract. German language learning at Bali Tourism Polytechnic (BiTP), particularly in reading skills, often faces challenges in effectiveness and student engagement. Students tend to passively receive material in class and lack motivation to develop reading skills independently. This study aims to improve German reading skills and foster independent learning motivation through the Flipped Classroom model. Using Classroom Action Research (CAR), the study examines the model’s application in teaching "Deutsch im Restaurant," focusing on reading skills. Research instruments include participatory observation, reading tests, motivation questionnaires, and lecturer reflection notes. Conducted in 5th-semester Food and Beverage Service classes, the study followed Poltekpar Bali’s daily schedule. The approach allows students to study materials at home via readings and videos, maximizing class time for discussions and deeper comprehension. The results demonstrate that the Flipped Classroom model is effective in improving German reading skills, with significant enhancements in text comprehension and active student participation. The implementation of this method also successfully increased students' independent learning motivation. The global implication of this research is the potential for the Flipped Classroom model to be adapted in other foreign language learning contexts, particularly in enhancing reading skills and self-directed learning across various educational institutions. However, the application of the Flipped Classroom model also presents challenges, such as varying levels of independent learning abilities among students. Therefore, lecturers need to prepare materials thoroughly and provide clear guidance to ensure all students can optimally benefit from this method. Keywords: Deutsch im Restaurant, Flipped Classroom, Reading Skills
Apakah Pengalaman Wisata yang Berkesan mempengaruhi Niat Berkunjung Kembali Wisatawan Domestic ke Atraksi Wisata Tanah Lot? A CASE STUDY AT TANAH LOT TOURIST ATTRACTION, TABANAN REGENCY Wiryaguna, I Gede Patria; Susianti, Woro; Widana, Ida Bagus Gede Agung
JURNAL KEPARIWISATAAN Vol 24 No 1 (2025): Jurnal Kepariwisataan
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v24i1.1529

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Memorable Tourism Experience (MTE) refers to a significant experience that tourists remember and build upon when describing a specific visit to a travel destination. This experience can be used to gauge the level of interest and its impact on the likelihood of revisiting the destination. This study aims to investigate the effect of MTE on the revisit intention of domestic tourists to Tanah Lot Tourist Attraction in Tabanan Regency. The research employs a quantitative approach, using both primary and secondary data sources. Data from 350 respondents were collected via a questionnaire and subsequently analyzed using multiple linear regression techniques with SPSS version 25 for Windows. The findings indicate that the dimensions of hedonism, local culture, refreshment, involvement, meaningfulness, and knowledge have a positive and significant effect on the revisit intention of domestic tourists to Tanah Lot Tourist Attraction. Conversely, the dimension of novelty has a positive but not significant effect. The simultaneous test shows that MTE has a positive and significant effect on the revisit intention of domestic tourists to Tanah Lot Tourist Attraction. The determination test results reveal an R² value of 0.636, indicating that Memorable Tourism Experience accounts for 63.6% of the variance in revisit intention among tourists at Tanah Lot Tourist Attraction. The remaining 36.4% is influenced by other variables not examined in this study.
The Relationship Between Culture and Language: An Anthropological Linguistics Study Susianti, Hartanti Woro; Moon, Yuliana Jetia; Budi, Imanuel Setyo
LACULTOUR: Journal of Language and Cultural Tourism Vol. 3 No. 2 (2024): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v3i2.1611

Abstract

The interplay between culture and language is a central theme in anthropological linguistics. Culture encompasses values, beliefs, norms, and traditions passed down through generations, and language plays a fundamental role in expressing and preserving these cultural elements. This paper explores the reciprocal relationship between language and culture, illustrating how language not only reflects but also shapes the social and cultural realities of a community. By examining various examples, such as the use of honorifics in Japanese culture and the transmission of oral traditions in indigenous communities, the study highlights the role of language as a medium for cultural continuity. Additionally, it delves into how cultural changes, such as technological advancements, lead to the evolution of language, especially in the development of new vocabulary. Through this analysis, the paper aims to provide a comprehensive understanding of how language and culture mutually influence each other, facilitating the ongoing process of cultural preservation and transformation.
THE INFLUENCE OF NOVELTY IN TOURIST ATTRACTIONS ON REVISIT INTENTIONS TO MALIOBORO, YOGYAKARTA Nadia Candra Pramesti; Hartanti Woro Susianti; I Wayan Sukma Winarya Prabawa
Journal of Applied Science in Tourism Destination Vol. 3 No. 1 (2025): Journal of Applied Science in Tourism Destination
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jastd.v3i1.1584

Abstract

This research aims to determine the effect of Novelty on tourists' revisit intention in Malioboro, Yogyakarta. Novelty, in the context of tourism, refers to the unique and different experiences offered by a destination that can attract tourists to revisit. Revisit intention is the desire of tourists to return to a destination in the future. The study employs a quantitative approach with simple linear regression analysis using SPSS 24 software. The research involves 140 domestic tourist respondents who visited Malioboro. The results show that Novelty has a positive and significant effect on tourists' revisit intention. The analysis indicates a correlation coefficient between Novelty and revisit intention of 0.747, demonstrating a strong positive correlation between the two variables. The determination coefficient test resulted in an R square of 0.558, meaning that 55.8% of the variation in revisit intention can be explained by Novelty , while 44.2% is influenced by other factors outside this study. The partial t-test showed a t-count of 13.191, greater than the t-table of 1.977, with a significance value of 0.000 < 0.05, indicating that Novelty significantly affects tourists' revisit intention in Malioboro
Preservation of Regional Language and Culture on Nomadic Communities In Denpasar City, Bali Susianti, Hartanti Woro; Asri, Anindhiasti Ayu Kusuma; Salindri, Anistya Ori
LACULTOUR: Journal of Language and Cultural Tourism Vol. 4 No. 2 (2025): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v4i2.2082

Abstract

Language and regional culture are essential in maintaining community identity, especially for nomadic groups residing in urban areas such as Denpasar, Bali. Increasing migration has intensified cultural interactions between newcomers and locals, creating threats to the sustainability of regional languages due to globalization and assimilation. This study explores strategies, challenges, and factors influencing language and cultural preservation among migrant communities in Denpasar using a qualitative case study approach. Data were obtained through in-depth interviews, participant observation, and archival documentation, and analyzed through reduction, presentation, and conclusion drawing. The findings show that preservation efforts include the use of regional languages within families, community-based cultural activities, and digital platforms such as social media. Key challenges involve globalization, pressure from Balinese cultural assimilation, and social stigma discouraging younger generations from practicing regional languages. Nevertheless, community initiatives, technological engagement, and supportive local government policies promoting cultural diversity serve as significant enablers. Overall, sustaining regional languages and cultures in Denpasar’s multicultural setting is crucial for safeguarding the identity and cultural heritage of migrant communities. egional languages. However, community support, technological engagement, and local government policies promoting cultural diversity have been key enablers of successful preservation efforts. Thus, sustaining regional languages and cultures in Denpasar’s multicultural context is essential to safeguarding the identity and cultural heritage of migrant communities.