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Destria Kurnianti
Universitas Negeri Jakarta
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Pengaruh E-Service Quality dan Perceived Value Terhadap Customer Satisfaction Pengguna Aplikasi Flip : (Studi pada Mahasiswa Aktif S-1 dan D-4 Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta) Amelia Salsa Sabila; Eka Faradila Yasmin; Salma Rahmadani; Saski Aulia; Umi Widyastuti; Destria Kurnianti
CiDEA Journal Vol. 3 No. 2 (2024): Desember :CiDEA Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/cideajournal.v3i2.2300

Abstract

This research aims to analyze the effect of E-Service Quality and Perceived Value on Customer Satisfaction in using the Flip application. This study uses quantitative methods by collecting data through a Likert scale questionnaires distributed to active S-1 and D-4 students of the Faculty of Economics and Business State University of Jakarta who are Flip application users. The sampling method applied is purposive sampling, with a final sample of 86 respondents. The data collected was then analyzed using multiple linear regression with the help of SPSS software. The results showed that the two independent variables, namely E-Service Quality and Perceived Value, had a significant positive effect on Customer Satisfaction, both partially and simultaneously. E-Service Quality has a more dominant influence than Perceived Value with a regression coefficient of 0,379. This finding indicates that efficient, reliable, and high-value digital services contribute significantly to increasing Flip user satisfaction.
Pengaruh Current Ratio, Account Receivable Turnover dan Debt to Equity Ratio Terhadap Profitabilitas pada perusahaan Properti tahun 2019-2023 Wijaya, Andi Rizky; Ahmad, Gatot Nazir; Kurnianti, Destria
YUME : Journal of Management Vol 7, No 3 (2024)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v7i3.7255

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Current Ratio, Account Receivable Turnover dan Debt to Equity Ratio terhadap profitabilitas pada perusahaan properti yang terdaftar di BEI periode 2019-2023. Dengan Return On Equity sebagai rasio profitabilitasnya. Model yang digunakan dalam penelitian ini adalah data panel dengan pendekatan antara Common Effect Model, Fixed Effect Model dan Random Effect Model. Hasil penelitian menunjukkan bahwa Current Ratio dan Account Receivable Turnover berpengaruh positif namun tidak signifikan terhadap Return On Equity, sedangkan Debt to Equity Ratio berpengaruh negatif namun signifikan terhadap Return On Equity. Kata Kunci: Return On Equity, Current Ratio, Account Receivable Turnover, Debt to Equity Ratio
Analisis Faktor-Faktor yang Memengaruhi Intensitas Penggunaan Pembayaran Digital QRIS pada Civitas Akademik Sholahudin, Muhammad Sa’id; Adjie, Raditya Nuswantoro; Chandra, Sayyidatul Aisyah Abigail Alhabi; Widyastuti, Umi; Kurnianti, Destria
Innovative: Journal Of Social Science Research Vol. 5 No. 1 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i1.17575

Abstract

In Indonesia, especially among people who actively use technology, including academics, the Quick Response Code Indonesian Standard (QRIS) has developed significantly to assist digital transactions. Using the Technology Acceptance Model (TAM) framework, this study aims to study the factors that influence the use of QRIS among academics. The two main variables prioritized by TAM are perceptions of the usefulness of QRIS and ease of use, each of which is considered to have a significant influence on technology acceptance. This study utilized a survey method to collect data from university students who use QRIS as an official payment method. The results showed that the usefulness and ease of use of QRIS have a significant influence on the amount used in the academic community. In addition, it has been shown that additional reasons, such as perceived security and ease of use of QRIS technology, greatly influence the decision to use it. According to data analysis, perceptions of the benefits of QRIS in facilitating transactions and ease of use have a significant influence on increasing the frequency of use. These factors show how important TAM is to implementing QRIS in the world of education. The results of the study indicate that digital payment service managers must consider factors of convenience and better security. This will allow QRIS to become more popular in the academic world.
Pengaruh E-Service Quality dan Perceived Value Terhadap Customer Satisfaction Pengguna Aplikasi Flip : (Studi pada Mahasiswa Aktif S-1 dan D-4 Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta) Amelia Salsa Sabila; Eka Faradila Yasmin; Salma Rahmadani; Saski Aulia; Umi Widyastuti; Destria Kurnianti
CiDEA Journal Vol. 3 No. 2 (2024): CiDEA Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/cideajournal.v3i2.2300

Abstract

This research aims to analyze the effect of E-Service Quality and Perceived Value on Customer Satisfaction in using the Flip application. This study uses quantitative methods by collecting data through a Likert scale questionnaires distributed to active S-1 and D-4 students of the Faculty of Economics and Business State University of Jakarta who are Flip application users. The sampling method applied is purposive sampling, with a final sample of 86 respondents. The data collected was then analyzed using multiple linear regression with the help of SPSS software. The results showed that the two independent variables, namely E-Service Quality and Perceived Value, had a significant positive effect on Customer Satisfaction, both partially and simultaneously. E-Service Quality has a more dominant influence than Perceived Value with a regression coefficient of 0,379. This finding indicates that efficient, reliable, and high-value digital services contribute significantly to increasing Flip user satisfaction.
Pengaruh Foreign Direct Investment, Harga Minyak Dunia, Suku Bunga dan Nilai Tukar terhadap Return Indeks Harga Saham Gabungan Periode 2018-2022 Shedo, Indah; Ahmad, Gatot Nazir; Kurnianti, Destria
Journal of Business Application Vol. 2 No. 1 (2023): Journal of Business Application
Publisher : Program Studi Administrasi Niaga STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55098/jba.v2.i1.p60-74

Abstract

This study aims to test and analyze the effect of Foreign Direct Investment (FDI), World Oil Prices, Interest Rates, and Exchange Rates on the Return of the Composite Stock Price Index (JCI) for the 2018-2022 Period. The control variables used in this study are Covid-19 dummy and stock trading volume. The sample of this study is companies that consistently trade on the Indonesia Stock Exchange for the period 2018-2022 (60 observations). This study uses time series data. The theory used in this research is signal theory. The research data were tested using multiple linear regression tests, classical assumption tests, coefficient of determination tests, and t hypothesis tests. The test results show that world oil prices and interest rates have a significant positive effect on JCI returns, while the exchange rate and Covid-19 dummy have a significant negative effect on JCI returns. Foreign Direct Investment (FDI) and stock trading volume have no significant effect on JCI returns. Keywords: foreign direct investment (fdi), crude oil price , exchange rate ,jci return, , interest rate.
Pengaruh Faktor Financial dan Non-Financial Terhadap Financial Distress (Studi pada Industri FNB yang Terdaftar di BEI Periode 2016 – 2021) Oktaviani, Nadia Indah; Ahmad, Gatot Nazir; Kurnianti, Destria
Journal of Business Application Vol. 2 No. 1 (2023): Journal of Business Application
Publisher : Program Studi Administrasi Niaga STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55098/jba.v2.i1.p75-94

Abstract

The purpose of this study was to examine the effect of CEO education, CEO expertise, leverage, and operating cash flow on financial distress in the food and beverage industry listed on the IDX for the 2016 to 2021 period. This study used a quantitative method with purposive sampling as a sampling method. The samples obtained were 102 companies and the type of data used was secondary data consisting of financial reports from 2016 to 2021 and each company's CEO profile. The data analysis technique used is logistic regression analysis. Based on the results of this study, it is known that CEO education, CEO expertise,and leverage do not have a significant effect on financial distress, while operating cash flow has a significant effect in a negative direction on financial distress
Pengaruh Literasi Keuangan, Stress Keuangan, dan Toleransi Risiko terhadap Kepuasan Keuangan Generasi Milenial di Jakarta Pada Pengguna Dompet Digital Amalia; Buchdadi, Agung Dharmawan; Kurnianti, Destria
Jurnal Bisnis, Manajemen, dan Keuangan Vol. 4 No. 1 (2023): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0401.07

Abstract

ABSTRACT This study empirically tests the effect of financial literacy, financial stressors, and risk tolerance on the financial satisfaction of the millennial generation in Jakarta using digital wallets. The data analysis method in this study uses Partial Least Square - Structural Equation. This study used a sample of 130 respondents. The data collection technique in this study used a questionnaire distributed to the millennial generation in Jakarta. The results of this study indicate that there is a positive and significant relationship between financial literacy and financial satisfaction, then there is an insignificant relationship between financial stress and financial satisfaction, and between risk tolerance and financial satisfaction in the millennial generation in Jakarta digital wallet users. ABSTRAK Tujuan dari penelitian ini adalah untuk menguji secara empiris pengaruh financial literacy, financial stressor, dan risk tolerance terhadap financial satisfaction generasi millennial di Jakarta pengguna dompet digital. Metode analisis data dalam penelitian ini menggunakan Partial Least Square – Structural Equation. Penelitian ini menggunakan sampel sebanyak 130 responden. Teknik pengambilan data pada penelitian ini menggunakan kuisioner yang disebar pada generasi milenial di Jakarta. Hasil dari penelitian ini menunjukkan bahwa terdapat hubungan yang positif dan signifikan antara literasi keuangan dan kepuasan keuangan, lalu tidak terdapat hubungan signifikan antara stress keuangan dan kepuasan keuangan, dan antara toleransi risiko dan kepuasan keuangan pada generasi milenial di Jakarta pengguna dompet digital.
Pengaruh Karakteristik CEO dan Good Corporate Governance terhadap Kinerja Perusahaan pada Perusahaan Manufaktur di BEI Sari, Rini Nurmala; Nazir Ahmad, Gatot; Kurnianti, Destria
Jurnal Bisnis, Manajemen, dan Keuangan Vol. 4 No. 1 (2023): Jurnal Bisnis, Manajemen, dan Keuangan
Publisher : Fakultas Ekonomi dan Bisnis Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jbmk.0401.21

Abstract

ABSTRACT The purpose of this study was to examine the influence of the characteristics of the CEO and Good Corporate Governance on company performance as measured by ROA, ROE, and Tobin's Q. The sample from this research is the manufacturing companies listed on the Indonesia Stock Exchange for the 2016-2021 period. The method used in this study uses panel data regression. The results of this regression indicate that CEO business education, CEO tenure, and commissioner size have no significant effect on firm performance using ROA, ROE, and Tobin's Q. At the same time, board size has a significant positive effect on firm performance using ROA and Tobin's Q. However, the size of the board of directors has no significant effect on company performance when measured using ROE. The number of audit committees has a negative and significant effect on company performance when using ROE and has no significant effect on company performance as measured by ROA and Tobin's Q. Keywords: Characteristics of CEO, Good Corporate Governance, Company Performance ABSTRAK Tujuan dari penelitian ini adalah untuk menguji pengaruh karakteristik CEO dan Good Corporate Governance (GCG) terhadap kinerja perusahaan yang diukur dengan ROA, ROE dan Tobin's Q. Sampel dari penelitian ini yaitu perusahaan manufaktur yang terdaftar di Bursa Efek Indonesia periode 2016-2021. Metode yang digunakan dalam penelitian ini menggunakan regresi data panel. Hasil regresi ini menunjukkan bahwa CEO business education, CEO tenure, dan ukuran komisaris tidak berpengaruh signifikan terhadap kinerja perusahaan menggunakan ROA, ROE, dan Tobin's Q. Pada saat yang sama, ukuran direksi memiliki efek positif yang signifikan terhadap kinerja perusahaan menggunakan ROA dan Tobins Q. Namun, ukuran direksi tidak berpengaruh signifikan terhadap kinerja perusahaan saat diukur menggunakan ROE. Jumlah komite audit berpengaruh negatif dan signifikan terhadap kinerja perusahaan saat menggunakan ROE dan tidak berpengaruh signifikan terhadap kinerja perusahaan yang diukur dengan ROA dan Tobin's Q. Kata kunci: Karakteristik CEO, Good Corporate Governance, Kinerja Perusahaan
Analisis Pengaruh Rasio Likuiditas, Profitabilitas dan Solvabilitas Terhadap Harga Saham  Perusahaan Sektor Infrastruktur Terdaftar di BEI Periode 2019-2022 Rida Nur Rochmah; Suherman; Destria Kurnianti
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 1 No. 3 (2025): JULI-SEPTEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/g4khna34

Abstract

    Penelitian ini bertujuan untuk menguji pengaruh rasio keuangan terhadap harga saham pada perusahaan sektor infrastruktur yang terdaftar di Bursa Efek Indonesia (BEI) periode tahun 2019-2022. Variabel independen yang digunakan dalam penelitian ini yaitu rasio likuiditas, rasio profitabilitas dan rasio solvabilitas yang masing-masing diproksikan dengan quick ratio, return on equity dan debt to equity rasio. Sedangkan variabel terikat yang digunakan dalam penelitian ini yaitu harga saham. Pada penelitian ini juga menggunakan variabel kontrol berupa umur perusahaan dan ukuran perusahaan. Jumlah sampel perusahaan yang digunakan dalam penelitian ini adalah 34 perusahaan dengan rentang waktu pengamatan selama 4 tahun sehingga menghasilkan observasi sebanyak 136 sampel. Metode pengambilan sampel yang digunakan yaitu purposive sampling. Penelitian ini menggunakan analisis regresi data panel. Model yang digunakan dalam penelitian ini adalah regresi data panel dengan pendekatan Random Effect Model (REM). Hasil penelitian ini menunjukkan bahwa quick ratio berpengaruh positif namun tidak signifikan terhadap harga saham. Return on equity berpengaruh positif dan signifikan terhadap harga saham. Debt to equity ratio berpengaruh negatif namun tidak signifikan terhadap harga saham. Penelitian ini memiliki keterbatasan yaitu jangka waktu pada sampel penelitian yang digunakan relatif singkat dan sampel yang digunakan hanya sektor infrastruktur sehingga pada penelitian selanjutnya diharapkan memperpanjang waktu penelitian hingga sepuluh tahun dan menambah sampel perusahaan dengan menggunakan sampel dari sektor lain.  
PENGARUH KEPEMILIKAN MANAJERIAL, STRUKTUR AKTIVA, UKURAN PERUSAHAAN, PERTUMBUHAN PENJUALAN DAN PROFITABILITAS TERHADAP KEBIJAKAN UTANG PADA PERUSAHAAN SEKTOR ANEKA INDUSTRI YANG TERDAFTAR DI BURSA EFEK INDONESIA (BEI) PERIODE 2012 – 2016 Mardiyati, Umi; Qothrunnada, Qothrunnada; Kurnianti, Destria
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol. 9 No. 1 (2018): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (330.138 KB) | DOI: 10.21009/JRMSI.009.1.08

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kepemilikan manajerial, struktur aktiva, ukuran perusahaan, pertumbuhan penjualan dan profitabilitas terhadap kebijakan utang pada perusahaan aneka industri yang terdaftar di BEI periode 2012-2016 dengan 96 unit sampel. Model yang digunakan dalam penelitian ini adalah data panel dengan pendekatan Fixed Effect Model dan Random Effect Model. Hasil penelitian menunjukkan bahwa kepemilikan manajerial dan struktur aktiva tidak berpengaruh terhadap kebijakan utang (DER dan DAR), ukuran perusahaan positif dan signifikan terhadap DER dan negatif dan signifikan terhadap DAR, sedangkan pertumbuhan penjualan dan profitabilitas positif dan signifikan terhadap DER tetapi tidak berpengaruh terhadap DAR. Hasil robustness check menunjukkan kepemilikan manajerial, struktur aktiva dan ukuran perusahaan memiliki hasil robust. Sedangkan pertumbuhan penjualan dan profitabilitas memiliki hasil tidak robust.
Co-Authors A. W. S Waspodo, Agung Adjie, Raditya Nuswantoro Agha Reyhan Alkahfi Agung Dharmawan Buchdadi Agung Wahyu Handaru Akira Permata Sukma Amalia Amelia Salsa Sabila Amelia Sholeha Amniah, Hania Andyka Yudha Satria Putra Angella Priyatna Anggi Novia Fitriani Anggraini, Putri Nosalia Annisa Nurur Rahman Arnianggi Kurnia Wardani Ati Sumiati Atika Siti Hajar Auliani, Nur Andini Chandra, Sayyidatul Aisyah Abigail Alhabi CHOIRUL ANWAR Choirul Anwar Clarissa Mercyana Dalimunthe, Sholatia Danelia Eka Anisyana Dewi Susita Dwi Handarini Dwi Handarini, Dwi Edo S Siregar Eka Faradila Yasmin Feny Maulina Fitria Belinda Sari Fuadi Rachman Gatot Nazir Ahmad Gemah Putri Djaelani H Herlitah, H Hadistira, Valdi Hamidah, Hamidah Haneul Hanifah Gita Ramadhan Hera Khairunnisa I Gusti Ketut Agung Ulupui Ika Febrilia Indah Nuansa Bukusu Indra Pahala Jefri Jefri Karuniana Dianta Arfiando Sebayang Khairunnisa, Hera Mahfirah, Titis Fatarina Malzara, Vidia Ratu Balqis Marsofiyati Marsofiyati Miftahul Zannah Mohd Hasimi Yaacob muhammad Rifki Septiawan MUHAMMAD YUSUF Muhammad Yusuf Mundhiharno Nabila Ramadhanti Nazir Ahmad, Gatot Nguyen, Tran Phuoc Oktafiani, Esther Putri Oktaviani, Nadia Indah Puji Wahono Qothrunnada, Qothrunnada Rahmi Ramadhan, Muhammad Zidane Ramli Ramli Ratna Anggraini Rd. Tuty Sariwulan Rena Lutfiana Ricky Rama Saputra Rida Nur Rochmah Rida Prihatni Rohim, Sas Rifky Namulfaqi safitri, gita Salma Rahmadani Sari, Rini Nurmala Saski Aulia Setyo Ferry Wibowo Shandy Aditya Shedo, Indah Sholahudin, Muhammad Sa’id Siregar, Muhammad Edo Suryawan Solikha , Solikha Sophie Hestia Putri Suherdi Suherman Suherman Suherman Suherman Suherman, Suherman Susan Febriantina SUSAN FEBRIANTINA, SUSAN Suthansyah, Irghy Tiara Indriani Umi Mardiyati Umi Mardiyati Umi Widyastuti Umi Widyastuti Widia Ayu Permatasari Wijaya, Andi Rizky Yaacob, Mohd Hasimi Zahro, Khalisatuz