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INDONESIA
JURNAL SOSIAL HUMANIORA (JSH)
Published by Institut Teknologi Sepuluh Nopember Surabaya
ISSN : 19795521     EISSN : 24433527     DOI : -
Core Subject :
Arjuna Subject : -
Articles 386 Documents
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Supply Chain Risk Analysis on Vending Machine Products (Study Case in XYZ Company) Puti Sinansari; Nugroho Priyo Negoro; Muhammad Muadz Abdillah
Jurnal Sosial Humaniora Vol 14 No 1 (2021)
Publisher : Direktorat Riset dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v14i1.7966

Abstract

The development of business and technology ecosystems demandsindustry to always make adjustments. Supply chain changes becomeone that is certain to happen. This change process allows thecompany to manage and minimize risks. Therefore, it is necessary toapply good risk management to minimize the impact of risk. As oneof the vending machine service companies in Indonesia, PT XYZ hasa long supply chain, covering the production process, assembling,shipping and customer service. This research aims to identify riskevents and risk agents and determine the priority of risk agents in thevending machine service company at PT XYZ. The design of thisresearch uses the first stage House of Risk method to identify riskevents and risk agents as wellas determining the highest risk agent.Then the highest risk agent is ranked inPareto diagram to determinerisk agent priority. The prospect of this researchwill be an overviewof the risks that may arise in the vending machine servicecompany inIndonesia.
Measurement and Evaluation of the Online Marketing Training Results for Students at SMA Negeri 1 Bantur, Malang M. Arief Bustomi; Ali Yunus Rohedi; Muchammad Nurif
Jurnal Sosial Humaniora Vol 14 No 1 (2021)
Publisher : Direktorat Riset dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v14i1.8594

Abstract

SMA Negeri 1 Bantur, Malang Regency is located in the southern areaof Malang Regency. The demographic conditions and characteristicsof theBantur community have caused many Bantur 1 SMA graduatesto choose to work rather than continue their education to highereducation. As a solution to this condition, the school has provided jobtraining to students for one year as a provision for them aftergraduation. Apart from being in the form of student knowledge andskills, job training activities also produce goods and services that canbe marketed to the public. Therefore, after participating in the trainingactivities, SMA Negeri 1 Bantur students need to also be given trainingin marketing goods and services. This paper presents the results oftraining activities for the marketing of goods and services online atSMAN 1 Bantur. The methods used in the training are tutorials andpractice using textand video media. Measuring the success of trainingactivities using a questionnaire method and direct assessment of theresults of the training participants' practice. The research objectivewas to obtain a measure of the success of online marketing trainingactivities at SMA Negeri 1 Bantur. Theresults of measuring the successof training and their evaluation can measurethe increase in knowledgeand skills of each student who participates in the training.
Using ADDIE Model to appraise MOOC English for Non- Academic Staffs (ENAS) Designed for University NonAcademic Staffs amid the COVID 19 Outbreak Kartika Nuswantara; Banu Prasetyo; Gita Widi Bhawika; Ni Wayan Suarmini
Jurnal Sosial Humaniora Vol 14 No 1 (2021)
Publisher : Direktorat Riset dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v14i1.8349

Abstract

To help universities non-academic staffs maintain their productivity amid theCOVID 19 outbreak, MOOC ENAS was developed. To guarantee theeligibility of the program, through this research, ADDIE model was employedto evaluate the course plan. Step 1 and 2 out of the whole 5 steps of ADDIEwere used to describe qualitatively about the course design. Using an onlinequestionnaire, the authors received 110 responses and were able todemonstrate that the design had the quality for a goodcourse design. This wasled by the results of investigation on the participants’ background correspondto the course plan including the description and objectives. It was figured outthat the design was able to accommodate the participants’ language learningdemands. The course design facilitated students learning by serving theireducation background, their workplace origin, and their already existinglanguage learning experience. However, the study was lacking in thegeneralizability. To serve this, further research is needed by addingquantitative data so that the results of the evaluation could be presented innumbers that were more accurate and elusive. Finally, in terms of design, theMOOC ENAS is quite accommodating to be further continued intodevelopment of course content, implementation, and evaluation as assignedin ADDIE Model.
Improving Packaging Logistics System: A Study Case of Camembert Cheese Mushonnifun Faiz Sugihartanto; Syarifa Hanoum; Nalaputi Basoeki; Elif Tiryakioglu; Cynthia Ferrier
Jurnal Sosial Humaniora Vol 14 No 1 (2021)
Publisher : Direktorat Riset dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v14i1.8945

Abstract

This research aims to assess the current packaging of Camembert cheeseusing the packaging evaluation method and propose suggestions to improvethe efficiency of packaging logistics that would impact the efficiency of theentire supply chain. We engage all supply chain actors in evaluating thepackaging features. The first packaging is not convenient as its weight andcost are pretty high for cheese. The secondary packaging is deemed lessefficient, whilst the tertiary packaging is not optimal in traceability. Speakingof cost, environmental impacts, especially impact on other features in thesupply chain, we propose solutions to replace the circular wooden box of thecheese with a cardboard box with a round shape. Then, only the cardboardtrays will be used as secondary packaging all along the supply chain. Thesecombined solutions reduce the handling work, the packaging material costand provide more convenience for all actors.
Dysfunction of Collaborative Governance in the Handling Policy of Covid-19 at Jambi Province Muhammad Ichsan Kabullah; Sudarmoko; Hendri Koeswara; Fajri Rahman; Azwar
Jurnal Sosial Humaniora Vol 14 No 1 (2021)
Publisher : Direktorat Riset dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v14i1.8476

Abstract

Current research on public administration has generally concluded thatcollaborative governance is a critical factor in solving thecontemporary crisis. Collaborative governance has been suggested asa mechanism that brings state and private stakeholders together inpolicymaking. Through a case study in the Jambi Province, we find thatthe collaboration between local governments and society has beeneffective to solve the crisis because they may share understanding toprioritise the Covid-19 pandemic as a common problem. At the sametime, the religious tension also had a positive impact on thecollaboration. However, the collaboration performance has followedseveral challenges such as incompatible procedures, inequality for thesame access between individuals, and intervention by local elites.
Intensitas dan Sosialitas Keberagaman di Lingkungan Kerja Yusuf Siswantara; Thomas Lingga; Willfridus Demetrius Siga
Jurnal Sosial Humaniora Vol 14 No 1 (2021)
Publisher : Direktorat Riset dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v14i1.8062

Abstract

Research "intensity and sociality of diversity in the environment orwork unit", aims to find indications of work effectiveness and thevalues of diversity in a pluralistic work environment on workoptimization and productivity. This study uses a quantitative approachwith a questionnaire as a random sampling instrument. The number ofdata population is 39 respondents. The correlation of the intensity ofdiversity values and work practices in a pluralistic environment is themain aspect that supports work effectiveness both internally andexternally. Positive influence supports each person to feel safe,comfortable and have very good relationships. Based on the results ofthe analysis, this study shows that there is a strong and positivecorrelation between performance and tolerance values in a pluralisticenvironment with a positive percentage of 93% and 0.7% valuedeviation that does not support the correlation of the two variables.
Public Satisfaction with Public Services (Study at The Department of Population and Civil Registration, Semarang City) Harsoyo; Suparno
Jurnal Sosial Humaniora Vol 14 No 1 (2021)
Publisher : Direktorat Riset dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v14i1.8447

Abstract

Public service is the role of the function of the state apparatus as a publicservant, so that the position of the Government Apparatus in public services isvery strategic because it determines the extent to which the government canprovide the best possible service to the community and the extent to which thestate carries out its role properly. The level of community satisfaction withpublic services at the Semarang City Population and Civil Registration Serviceis already good. This indicates that the community is satisfied with theperformance that has been carried out by the government. In addition, everyelement of the Community Satisfaction Index assessment is all in the goodcategory, although there are three elements that are of little value amongothers, namely service time, tariff, and product specifications for service types.The three types of public services are noted by the government to improve theirperformance in the future
Segmentation Analysis of Students in X Course with RFM Model and Clustering Yanuar Rafi Rahadian; Bambang Syairudin
Jurnal Sosial Humaniora 2020: Special Edition 2020
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v0i1.6776

Abstract

In the business world, the competition to maintain and obtain more customershas become tougher. The presence of new players entering the market isdriven by the developments of internet and advertisement. The X guitar courseis an institution engaged in the field of non-formal education services. Thecustomers are the course student that has made the payment transaction. Themap of customer segmentation is one of the most important components infinding the main needs of each customer. Know the main needs of eachcustomer is expected to increase the customer’s loyalty. Customersegmentation can be done by using the clustering method through a datamining approach in the form of RFM (Recency, Frequency and Monetary)Models. Recency is the data of the last payment transaction date. Frequencyshows the number of course payment transactions. Monetary comes from thenominal amount of the transaction. RFM data is combined with the FuzzyGustafson-Kessel and K-Means clustering method to produce output in theform of k-clusters of customer. The formed segment is expected to representthe need of customers that vary by using validation process with the GlobalSilhouette Index. The customer population of the course is 225 students. It hasbeen concluded that the RFM score for each subject by using 3 FGK clustersis the optimum cluster model with the largest Silhouette Index, which is 0.523.This research is expected to provide an in-depth analysis of customersegmentation for X guitar course
The Rate of Seller Correctness in Naming Batik Solo Pattern: Studied in Indonesia Online Marketplace Berlian Rahmy Lidiawaty; Mohammad Isa Irawan; Raden Venantius Hari Ginardi
Jurnal Sosial Humaniora 2020: Special Edition 2020
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v0i1.6780

Abstract

Every pattern in batik Solo has a different meaning that affects its use. Thereare patterns for cultural ceremonies, including funerals. Therefore, the sellerof batik Solo’s product has to be able to give the right title as the name of itsproduct in the online marketplace, so the customer will not miss wear thebatik in the wrong ceremony. According to the importance of naming batikSolo’s product, this study aims to assess the accuracy of batik Solo patternnaming by sellers in Indonesian online marketplace. Thus the result of it canbe used by the buyer as a recommendation where is the best marketplace topurchase the batik Solo product. First, the study collects the images samplefrom four biggest marketplaces in Indonesia; Tokopedia, Bukalapak, Shopeeand Lazada. The sample was collected by inputting the name of batik Solopattern in the marketplace’s search bar. The keywords that have been usedto collect the sample are batik Parang, batik Truntum, batik Sawat, batikKawung and batik Slobog. Those are the kinds of batik Solo pattern that hasdifferent expedience from each other. After 834 samples have been collected,the study assigns whether the seller give the correct name to the batik Soloproduct or not. The result of this study is the correctness percentage (CP) ofthe seller in naming their batik Solo product. In general, the CP is 82,13%,Marketplace with the highest CP is Lazada (95,42%) and the highest CP ofpattern is Parang (91%). Besides that, the study also rates marketplace withthe parameter of Best Marketplace by Pattern (BMP) and Best Marketplaceof Category (BMC). The study divided the parameters to rate marketplacebecause the best marketplace that has the highest correctness percentage inone category of a pattern is not always a marketplace that has the highestcorrectness percentage in that pattern.
A Positioning Map and Future Research Agenda of Collaborative Consumption Damayanti Octavia; Gatot Yudoko; Reza Ashari Nasution
Jurnal Sosial Humaniora 2020: Special Edition 2020
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24433527.v0i1.6784

Abstract

Collaborative consumption (CC) is the new business model which overlapswith the concept of sharing economy (SE). However, CC has some uniquecharacteristics that are not found in SE. This study aims to compare the twobased on three dimensions: compensation, ownership, and platform. ECommerce (EC) is included into the comparison in order to show that CC isactually a combination of SE and EC, thus covering a larger set than the othertwo concepts. The method used in this study is the literature study. Themethods used CC concept manually and VOSviewer software to reassure andexplore the unique characteristics of CC in comparison with SE and EC. Thepositioning map based on two dimensions: compensation and platformgenerate six business models that can be represented the characteristic of CC,SE, and EC. The six models are: (1) platform-based and monetarycompensation; (2) platform-based and non-monetary compensation; (3)platform-based and without compensation; (4) non-platform-based andmonetary compensation; (5) non-platform-based and non-monetarycompensation; (6) non-platform-based and without compensation. The lastdimension is ownership describe that CC activity is including exchange-basedand access-based activity, while SE provides access-based activity only andEC offering exchange-based activity. The study also aims to discover theunique characteristics of CC that will be used as the basis for developing afuture research agenda of CC.

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