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All Journal Journal of Public Administration Studies Jurnal Abdimas Mandiri Jurnal Pemerintahan dan Politik Wacana Publik Al-Kharaj: Journal of Islamic Economic and Business Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik JURNAL PUBLISITAS Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Economic Reviews Journal Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) Journal of Educational Sciences Jurnal Mitrawarga Ranah Research : Journal of Multidisciplinary Research and Development @-Publik: Jurnal Administrasi Publik
Iriani, Atrika
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Analyzing the Challenges of Flood Management Policies in Bekasi City through Target Mapping Techniques Rhianazala, Alzena; Nur Budiyanto, Muhammad; Iriani, Atrika
Jurnal Pemerintahan dan Politik Vol. 11 No. 1 (2026)
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jpp.v11i1.5951

Abstract

Purpose : This study aims to analyze the challenges in implementing flood management policies in Bekasi City through the application of target mapping techniques as a spatial-based planning and policy decision-making tool. Design/methodology/approach : This research employs a qualitative approach using a case study method focusing on flood management policies in Bekasi City. Data were collected through in-depth interviews, field observations, and document analysis of policy frameworks, flood-prone area maps, and regional planning documents. Target mapping techniques were applied to identify priority areas and key stakeholders in flood mitigation efforts. Findings : The findings indicate that flood management policy implementation in Bekasi City faces several challenges, including limited inter-agency coordination, inconsistencies in spatial planning, and suboptimal use of spatial data. The application of target mapping has proven useful in identifying flood-prone areas and prioritizing policy interventions; however, its integration into the decision-making process remains limited. Practical Implications : This study provides practical recommendations for local governments to strengthen the integration of spatial data into flood management planning, enhance cross-sectoral coordination, and optimize the use of target mapping as an evidence-based policy formulation tool. Originality/Value : This study introduces an analytical approach by utilizing target mapping techniques in the analysis of local flood management policies. The approach contributes to the development of spatial data-driven policymaking and enriches the literature on public administration and urban environmental governance.
TANTANGAN DAN STRATEGI IMPLEMENTASI CHATBOT GOVERNMENT TRANSFORMASI ADMINISTRASI DIGITAL DI INDONESIA Sasfiani, Serly; Putra, Raniasa; Imania, Katriza; Iriani, Atrika
Responsive: Jurnal Pemikiran Dan Penelitian Administrasi, Sosial, Humaniora Dan Kebijakan Publik Vol 8, No 4 (2025): Responsive: Jurnal Pemikiran Dan Penelitian Administrasi, Sosial, Humaniora Dan
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/responsive.v8i4.67245

Abstract

Transformed modern governance, particularly through the implementation of government chatbots as a public policy instrument. This study employs a literature review method with Winter’s Policy Implementation Model framework to analyze the opportunities and challenges of adopting government chatbots in Indonesia. The analysis reveals that successful implementation depends heavily on strong inter-organizational collaboration, readiness of lower-level bureaucracy, and digital literacy and access among target communities. Key challenges include limited digital infrastructure, technological access disparities, low human resource competencies, and regulatory and ethical issues concerning privacy and algorithm transparency. A comprehensive implementation strategy involves strengthening national data integration, enhancing human resource capacity, adaptive regulation, multi-stakeholder collaboration, and prioritizing digital security and sovereignty. AI implementation via government chatbots has the potential to revolutionize public governance towards inclusive, efficient, and responsive smart governance. The main challenges include limited digital infrastructure, unequal access to technology, low human resource competency, as well as regulatory and ethical issues related to privacy and algorithm transparency. A comprehensive implementation strategy includes strengthening national data integration, increasing human resource capacity, adaptive regulations, multi-party collaboration, as well as prioritizing digital security and sovereignty. The implementation of AI through government chatbots has the potential to revolutionize public governance towards smart governance that is inclusive, efficient and responsive to community needs. This research concludes that with the right strategy, the implementation of chatbot government can be optimized to support Electronic-Based Government Systems (SPBE) and accelerate the realization of more responsive and efficient public administration in Indonesia. Penelitian ini bertujuan untuk menganalisis dan mengidentifikasi tantangan-tantangan utama serta merumuskan strategi yang efektif dalam mengimplementasikan chatbot pemerintah (GovChatbot) dalam rangka transformasi administrasi digital di Indonesia. Fokus utamanya adalah pemanfaatan kecerdasan buatan (AI) untuk meningkatkan efisiensi dan kualitas pelayanan publik. Metode yang digunakan kemungkinan besar melibatkan pendekatan kualitatif, seperti studi literatur, analisis dokumen kebijakan (misalnya, Perpres No. 95 Tahun 2018 tentang SPBE), atau studi kasus di beberapa instansi pemerintah yang telah menerapkan layanan digital. Data dikumpulkan melalui kajian pustaka, wawancara, atau observasi, dan dianalisis untuk memahami dinamika implementasi di lapangan. Hasil analisis menunjukkan bahwa keberhasilan implementasi sangat bergantung pada sinergi hubungan antarorganisasi, kesiapan birokrasi level bawah, serta kesiapan dan literasi digital masyarakat sebagai kelompok sasaran. Tantangan utama meliputi keterbatasan infrastruktur digital, ketimpangan akses teknologi, rendahnya kompetensi SDM, serta isu regulasi dan etika terkait privasi dan transparansi algoritma. Strategi implementasi yang komprehensif meliputi penguatan integrasi data nasional, peningkatan kapasitas SDM, regulasi adaptif, kolaborasi multipihak, serta prioritas keamanan dan kedaulatan digital. Implementasi AI melalui chatbot government berpotensi merevolusi tata kelola publik menuju smart governance yang inklusif, efisien, dan responsif terhadap kebutuhan masyarakat. Penelitian ini menyimpulkan bahwa dengan strategi yang tepat, implementasi chatbot government dapat dioptimalkan untuk mendukung Sistem Pemerintahan Berbasis Elektronik (SPBE) dan mempercepat terwujudnya administrasi publik yang lebih responsif dan efisien di Indonesia.
ANALISIS IMPLEMENTASI DAN TANTANGAN ETLE DALAM PERSPEKTIF GOOD GOVERNANCE DI INDONESIA Novasari, Romi Oktarian; Putra, Raniasa; Imania, Katriza; Iriani, Atrika
Responsive: Jurnal Pemikiran Dan Penelitian Administrasi, Sosial, Humaniora Dan Kebijakan Publik Vol 8, No 4 (2025): Responsive: Jurnal Pemikiran Dan Penelitian Administrasi, Sosial, Humaniora Dan
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/responsive.v8i4.67172

Abstract

The implementation of ETLE is a police innovation in enforcing traffic laws that utilizes information technology (CCTV cameras) to record violations automatically. This is done to minimize direct interaction between officers and violators, reduce the practice of illegal levies (extortion), and increase transparency. This research discusses how to implement the ETLE system as part of E-Government from a good governance perspective such as accountability, transparency, effectiveness and efficiency in public services and law enforcement. This research aims to analyze the implementation of the Electronic Traffic Law Enforcement (ETLE) system and the challenges faced in realizing the principles of good governance in Indonesia, such as transparency, accountability, effectiveness and efficiency. The implementation of ETLE is part of bureaucratic reform and technology-based traffic law enforcement efforts to reduce direct interactions between officers and violators, which have historically been prone to the practice of illegal levies (extortion). This research uses a descriptive qualitative approach, by collecting data through literature study, observation, and interviews with relevant stakeholders (Polri, Transportation Service, and the community. The research results show that ETLE has great potential in increasing accountability and transparency of law enforcement through clear and systematic digital documentation. This is in line with the principles of good governance. However, in its implementation, there are a number of significant challenges. These challenges include: 1) Infrastructure requirements and large costs, 2) Digital inequality, 3) Identification of violators, 4) Coordination between agencies, 5) Compliance and community culture. This research concludes that although ETLE is a step forward towards good governance in public services, stronger government commitment is needed in improving infrastructure, regulations, outreach and coordination to overcome these challenges effectively. Penerapan ETLE merupakan inovasi kepolisian dalam penegakan hukum lalu lintas yang memanfaatkan teknologi informasi (kamera CCTV) untuk mencatat pelanggaran secara otomatis. Hal ini dilakukan untuk meminimalkan interaksi langsung petugas dengan pelanggar, mengurangi praktik pungutan liar (pungli), dan meningkatkan transparansi.Penelitian ini membahas bagaimana penerapan sistem ETLE sebagai bagian dari E-Government dalam perspektif Good governance seperti akuntabilitas, transparansi, efektivitas, dan efisiensi dalam pelayanan publik dan penegakan hukum. Penelitian ini bertujuan menganalisis implementasi ETLE mampu mewujudkan prinsip-prinsip tata kelola pemerintahan yang baik, seperti transparansi, akuntabilitas, efektivitas, efisiensi, dan keadilan. Penelitian ini menggunakan pendekatan studi kepustakaan (library research), mengkaji berdasarkan literatur review, regulasi, serta hasil penelitian terdahulu yang relevan. Analisis penelitian mengadopsi teori implementasi kebiijakan dari George C. Edwards III yang mengutamakan empat variabel kunci, yaitu komunikasi, sumber daya, disposisi, dan struktur birokrasi. Hasil temuan penelitian ini ialah secara konseptual, ETLE dirancang untuk mendukung prinsip-prinsip Good governance dengan menghadirkan proses penegakan hukum lalu lintas yang lebih cepat, transparan, dan akuntabel. Namun, dalam praktiknya masih terdapat sejumlah kendala, antara lain keterbatasan infrastruktur, rendahnya kesadaran dan penerimaan masyarakat, lemahnya koordinasi antarinstansi, serta minimnya mekanisme pertanggungjawaban atas kegagalan sistem. Kondisi ini menimbulkan kesenjangan antara idealitas kebijakan dengan realitas implementasi di lapangan. Oleh karena itu, diperlukan perbaikan menyeluruh terkait komunikasi, penyediaan sumber daya, penguatan disposisi aparat, dan optimalisasi struktur birokrasi agar sistem ETLE dapat benar-benar mendukung terwujudnya tata kelola pemerintahan yang baik di Indonesia.  
Co-Authors Abdullah Idi Akbar, Muhammad Hamka Azhar Azhar Baehaqi Bambang Suprianto, Bambang Suprianto Chairani, Annisa Larasati Een Endasari Effendi Nawawi, Effendi Fani, Tedy Dwi Ginting, M. Dipo Delpiero Haryanto, Meilan Icuk Muhammad Sakir Imania, Katriza Jati, Andri Kusuma Juliansyah, M. Fajri Kusuma, Panji Rangga Marleansyah, Eko Subri Martarech, Muhammad Ikrar Masruroh, Ina Mudasir Mudasir Muhammad Abduh Muhammad Nur Budiyanto Mustain, Akhmad Nabila Shalsabila Novaria, Eva Novasari, Romi Oktarian Nur Budiyanto, Muhammad Putra Prabujaya, Sena Rachmawati Rachmawati Raniasa Putra Rhianazala, Alzena Riansih, Riansih Salim, Abd. Rahman Sasfiani, Serly Saswita, Saswita Sati, Yoranda Tiara Semil, Nurmah Siti Zubaidah Sri Sukanti, Sri Sri Sulastri Sriati Sriati, M.S., Sriati, M.S. Steven ANTHONY Surniati, Ani Sutinah Sutinah Syaparman, Syaparman Taufikqurrohman, Taufikqurrohman Tri Gunawan, Tri Umiyati Idris, Umiyati Widayanti, Liana Yuniarni, Nurul Zuber, Konar