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All Journal Jurnal Ilmiah Informatika Komputer Teknika Bulletin of Electrical Engineering and Informatics Indonesian Journal of Electrical Engineering and Informatics (IJEEI) Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Informatika dan Teknik Elektro Terapan CESS (Journal of Computer Engineering, System and Science) Jurnal CoreIT JURNAL KAJIAN TEKNIK ELEKTRO JTAM (Jurnal Teori dan Aplikasi Matematika) METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi INTECOMS: Journal of Information Technology and Computer Science KACANEGARA Jurnal Pengabdian pada Masyarakat Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) IJID (International Journal on Informatics for Development) JURIKOM (Jurnal Riset Komputer) Jurnal Tekno Kompak TEKNOKOM : Jurnal Teknologi dan Rekayasa Sistem Komputer Jurnal Informatika dan Rekayasa Perangkat Lunak Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Indonesian Journal of Electrical Engineering and Computer Science Bubungan Tinggi: Jurnal Pengabdian Masyarakat Jurnal Manajemen Informatika Jayakarta International Journal Software Engineering and Computer Science (IJSECS) Berdikari : Jurnal Pengabdian kepada Masyarakat ABDINE Jurnal Pengabdian Masyarakat Malcom: Indonesian Journal of Machine Learning and Computer Science Technology and Informatics Insight Journal KAMI MENGABDI Journal of Data Science Theory and Application Journal of Digital Business and Management Prosiding Seminar Nasional Rekayasa dan Teknologi (TAU SNAR- TEK) Jurnal Indonesia : Manajemen Informatika dan Komunikasi Edusight International Journal of Multidisciplinary Studies (EIJOMS) International Journal of Law Social Sciences and Management Computer Journal
Tundo, Tundo
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Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Social Sciences Transportation Other

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Journal : Computer Journal

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Evaluasi Kepuasan Pelanggan terhadap Kendaraan Motor Vario Menggunakan Metode Simple Additive Weighting (SAW) Purnasiwi, Rona Guines; Tundo, Tundo
Computer Journal Vol. 3 No. 2 (2025): August
Publisher : Yayasan Pendidikan Mitra Mandiri Aceh (YPMMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58477/cj.v3i2.323

Abstract

This study aims to measure the satisfaction level of Honda Vario motorcycle owners by applying the Simple Additive Weighting (SAW) method. SAW was chosen to evaluate various factors, including price, engine performance, fuel efficiency, safety, and riding comfort. A survey was conducted involving 100 Honda Vario owners to gain insights into their experiences. The results indicate that 18 participants were very satisfied, 39 satisfied, 30 moderately satisfied, and 13 dissatisfied. Comfort and fuel efficiency received the highest appreciation among users. Although some respondents mentioned shortcomings in certain features, most still prefer Honda Vario for daily transportation. These findings can assist manufacturers in understanding customer expectations and considering improvements in product quality as well as after-sales service. For prospective buyers, the results offer useful information to help match their choices with personal needs. By using the SAW approach, the evaluation process becomes more objective, supporting better decisions for both users and manufacturers.
Co-Authors Abdus Salam, Abdus Ahmad Satria Rizqi Maula Akbar, Rasyan Akbar, Riolandi Akbar, Yuma Alief Prima Gani Amelia, Ika Arinal, Veri Arvianto, Ramdani Aryanti, Putri Gea Aula, Raisah Fajri Aulia Nur Septiani Azhar, Anisah Nurul Betty Yel, Mesra Betty Yel, Mesra Bobby Arvian James Dadang Iskandar Mulyana` Dalail Dalail Dalail, Dalail Devia, Elmi Dewantara, Rizki Dewanti, Elsa Mayorita Dharmawan, Tio Doni Kurniawan Doni Kurniawan Eldina, Ratih Enny Itje Sela Fakhrurrofi Fakhrurrofi Fakhrurrofi, Fakhrurrofi Faldo Satria Faridatun Nisa Gatra, Rahmadhan Hadi Gunawan, Hadi Haryati Heri Mahyuzar Heri Mahyuzar James, Bobby James, Bobby Arvian Januarsyah, Firly Joko Sutopo Julianda, Rindy Junaidi Junaidi Kasiono, Roy Kastum Kastum Kastum, Kastum Kevin Arya Josaphat Sitompul Khafid Nurohman Khana, Rajes Laras Sitoayu Lutfi Nugrahaini M. A. Burhanuddin Maharani, Delia Maharani, Shinta Aulia Mahardika, Fajar Mahyuzar, Heri Marliani, Tiara Marthy, Nicola Mohd Khanapi Abd Ghani Mubarak, Zulfikar Yusya Muhammad Nurdin Muhammad Syazidan Nabilah, Laila Nandang Sutisna Nisa, Faridatun Nizar, Amin Nugraha, Pramudya Nugrahaini, Lutfi Nugroho, Agung Yuliyanto Nugroho, Wisnu Dwi Nuradi, Fahmi Nurohman, Khafid Opi Irawansah, Opi Paidi, Imam Prayogo, Fadillah Abi Priyanto, Imansyah Purnasiwi, Rona Guines Purwasih, Intan Putri Wibowo, Salsabila Qolbi, Rofika Rachmat Hidayat Insani Rachmawati, Dea Noer Raden Dewa Saktia Purnama Raffiudin, Muhammad Raihanah, Syifa Ramadhan, Abhirama Huga Ramadhani, Devika Azahra Rasiban Ridho Akbar Rizki Maulana, Rizki Romadan, Diva Putra Saidah, Andi Saifullah, Shoffan Saktia Purnama, Raden Dewa Sarimole, Frencis Matheos Setiawan, Kiki Shofwatul ‘Uyun Sodik SOPAN ADRIANTO Sopan Adrianto Sri Lestari Sugeng Sugiono Sugiono Sugiyono Sugiyono Sugiyono Suropati, Untung Sutisna, Nandang Syani, Muhammad Tampubolon, Parlindungan Tasti, Andi Thalita Tiara Ratu Alifia Tresia, Eflin Tri Wahyudi Tundo Tundo Untung Suropati Wafiqi, Achmad Ulul Azmi Wagiman, Wagiman Waloeya, Farhan Adriansyah Wijonarko, Panji Yacob, Galih Satria