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All Journal Jurnal Ilmiah Informatika Komputer Teknika Bulletin of Electrical Engineering and Informatics Indonesian Journal of Electrical Engineering and Informatics (IJEEI) Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Informatika dan Teknik Elektro Terapan CESS (Journal of Computer Engineering, System and Science) Jurnal CoreIT JURNAL KAJIAN TEKNIK ELEKTRO JTAM (Jurnal Teori dan Aplikasi Matematika) METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi INTECOMS: Journal of Information Technology and Computer Science KACANEGARA Jurnal Pengabdian pada Masyarakat Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) IJID (International Journal on Informatics for Development) JURIKOM (Jurnal Riset Komputer) Jurnal Tekno Kompak TEKNOKOM : Jurnal Teknologi dan Rekayasa Sistem Komputer Jurnal Informatika dan Rekayasa Perangkat Lunak Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Indonesian Journal of Electrical Engineering and Computer Science Bubungan Tinggi: Jurnal Pengabdian Masyarakat Jurnal Manajemen Informatika Jayakarta International Journal Software Engineering and Computer Science (IJSECS) Berdikari : Jurnal Pengabdian kepada Masyarakat Malcom: Indonesian Journal of Machine Learning and Computer Science Technology and Informatics Insight Journal KAMI MENGABDI Journal of Data Science Theory and Application Journal of Digital Business and Management Prosiding Seminar Nasional Rekayasa dan Teknologi (TAU SNAR- TEK) Jurnal Indonesia : Manajemen Informatika dan Komunikasi Edusight International Journal of Multidisciplinary Studies (EIJOMS) International Journal of Law Social Sciences and Management Innotech Computer Journal ABDINE :Jurnal Pengabdian Masyarakat
Tundo, Tundo
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Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Social Sciences Transportation Other

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Evaluasi Kepuasan Pelanggan terhadap Kendaraan Motor Vario Menggunakan Metode Simple Additive Weighting (SAW) Purnasiwi, Rona Guines; Tundo, Tundo
Computer Journal Vol. 3 No. 2 (2025): August
Publisher : Yayasan Pendidikan Mitra Mandiri Aceh (YPMMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58477/cj.v3i2.323

Abstract

This study aims to measure the satisfaction level of Honda Vario motorcycle owners by applying the Simple Additive Weighting (SAW) method. SAW was chosen to evaluate various factors, including price, engine performance, fuel efficiency, safety, and riding comfort. A survey was conducted involving 100 Honda Vario owners to gain insights into their experiences. The results indicate that 18 participants were very satisfied, 39 satisfied, 30 moderately satisfied, and 13 dissatisfied. Comfort and fuel efficiency received the highest appreciation among users. Although some respondents mentioned shortcomings in certain features, most still prefer Honda Vario for daily transportation. These findings can assist manufacturers in understanding customer expectations and considering improvements in product quality as well as after-sales service. For prospective buyers, the results offer useful information to help match their choices with personal needs. By using the SAW approach, the evaluation process becomes more objective, supporting better decisions for both users and manufacturers.
Evaluasi Kepuasan Pelanggan terhadap Kendaraan Motor Vario Menggunakan Metode Simple Additive Weighting (SAW) Rona Guines Purnasiwi; Tundo Tundo
Computer Journal Vol. 3 No. 2 (2025): August
Publisher : Yayasan Pendidikan Mitra Mandiri Aceh (YPMMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58477/cj.v3i2.323

Abstract

This study aims to measure the satisfaction level of Honda Vario motorcycle owners by applying the Simple Additive Weighting (SAW) method. SAW was chosen to evaluate various factors, including price, engine performance, fuel efficiency, safety, and riding comfort. A survey was conducted involving 100 Honda Vario owners to gain insights into their experiences. The results indicate that 18 participants were very satisfied, 39 satisfied, 30 moderately satisfied, and 13 dissatisfied. Comfort and fuel efficiency received the highest appreciation among users. Although some respondents mentioned shortcomings in certain features, most still prefer Honda Vario for daily transportation. These findings can assist manufacturers in understanding customer expectations and considering improvements in product quality as well as after-sales service. For prospective buyers, the results offer useful information to help match their choices with personal needs. By using the SAW approach, the evaluation process becomes more objective, supporting better decisions for both users and manufacturers.
Co-Authors Abdus Salam, Abdus Agung Yuliyanto Nugroho Ahmad Satria Rizqi Maula Akbar, Rasyan Akbar, Riolandi Akbar, Yuma Alief Prima Gani Amelia, Ika Andhika Pramudya Andi Ode Larios Anisah Nurul Azhar Arinal, Veri Arvianto, Ramdani Aryanti, Putri Gea Atsilah Daini Putri Aula, Raisah Fajri Aulia Nur Septiani Azhar, Anisah Nurul Betty Yel, Mesra Betty Yel, Mesra Bobby Arvian James Dadang Iskandar Mulyana` Dalail Dalail Dalail, Dalail Devia, Elmi Devika Azahra Ramadhani Dewantara, Rizki Dewanti, Elsa Mayorita Dharmawan, Tio Dita Tri Yuliantoro Doni Kurniawan Doni Kurniawan Eflin Tresia Eldina, Ratih Enny Itje Sela Fadillah Abi Prayogo Fakhrurrofi Fakhrurrofi Fakhrurrofi, Fakhrurrofi Faldo Satria Farhan Adriansyah Waloeya Faridatun Nisa Farras Abiyyu Handoko Fauzan Ibnu Sarky Firly Januarsyah Galih Satria Yacob Gatra, Rahmadhan Hadi Gunawan Hadi Gunawan, Hadi Haryati Heri Mahyuzar Heri Mahyuzar Humam Mu'asyir Husain Rahmani James, Bobby James, Bobby Arvian Januarsyah, Firly Joko Sutopo Junaidi Junaidi Kasiono, Roy Kastum Kastum Kastum Kastum, Kastum Kevin Arya Josaphat Sitompul Khafid Nurohman Khana, Rajes Kiki Setiawan Laily Nurmayanti Laras Sitoayu Lutfi Nugrahaini M. A. Burhanuddin Maharani, Delia Maharani, Shinta Aulia Mahardika, Fajar Mahyuzar, Heri Marcia Rizky Hamdala Marliani, Tiara Marthy, Nicola Mohd Khanapi Abd Ghani Mubarak, Zulfikar Yusya Muhammad Derry Oktaviandi Muhammad Nurdin Muhammad Nurdin Muhammad Raffiudin Muhammad Rizqi Ramadhan Muhammad Syazidan Nabilah, Laila Nandang Sutisna Nandang Sutisna Nenden Nuraini Nisa, Faridatun Nizar, Amin Nugraha, Pramudya Nugrahaini, Lutfi Nugroho, Agung Yuliyanto Nugroho, Wisnu Dwi Nuradi, Fahmi Nurohman, Khafid Opi Irawansah, Opi Paidi, Imam Pramudya Nugraha Prayogo, Fadillah Abi Priyanto, Imansyah Purwasih, Intan Putri Wibowo, Salsabila Qolbi, Rofika Rachmat Hidayat Insani Rachmat Hidayat Insani Rachmawati, Dea Noer Raden Dewa Saktia Purnama Raffiudin, Muhammad Raihanah, Syifa Raisah Fajri Aula Ramadhan, Abhirama Huga Ramadhani, Devika Azahra Ramdani Arvianto Rasiban Rasiban Ridho Akbar Rindy Julianda Riolandi Akbar Rizki Maulana, Rizki Rohmat Wijaya Romadan, Diva Putra Rona Guines Purnasiwi Rona Guines Purnasiwi Saidah, Andi Saifullah, Shoffan Saktia Purnama, Raden Dewa Sarimole, Frencis Matheos Setiawan, Kiki Shindy Apriani Shofwatul ‘Uyun Sodik Sopan Adrianto SOPAN ADRIANTO SRI LESTARI Sugeng Sugiono Sugiono Sugiyono Sugiyono Sugiyono Sugiyono Suropati, Untung Sutisna, Nandang Syani, Muhammad Syifa Raihanah Tampubolon, Parlindungan Tasti, Andi Thalita Tiara Ratu Alifia Tresia, Eflin Tri Wahyudi Tri Wahyudi Tundo Tundo Untung Suropati Untung Suropati Wafiqi, Achmad Ulul Azmi Wagiman, Wagiman Waloeya, Farhan Adriansyah Wijonarko, Panji Wisnu Dwi Nugroho Yacob, Galih Satria Yudisman Ferdian Bili