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All Journal Jurnal Daya Matematis HISTOGRAM: Jurnal Pendidikan Matematika Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Patria Artha Journal of Nursing Science Ensiklopedia of Journal Equals : Jurnal Ilmiah Pendidikan Matematika Miracle Journal Of Public Health (MJPH) Jurnal Kolaboratif Sains Padma: Jurnal Pengabdian Kepada Masyarakat Jurnal Abdimas Jatibara Jurnal Kesehatan Pertiwi Public Health And Medicine Journal (PAMA) Proceeding of The International Conference on Health Sciences and Nursing Jurnal Penelitian Kesehatan Pelamonia Indonesia
Mangindara, Mangindara
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ANALISIS PENGARUH BEBAN KERJA DAN STRESS KERJA TERHADAP KINERJA PERAWAT DI INSTALASI RAWAT INAP RUMAH SAKIT BHAYANGKARA TK.II MAKASSAR TAHUN 2022 , Mangindara
Public Health and Medicine Journal Vol 1 No 2 (2023): PAMA Edisi Februari
Publisher : Institute Laboratory of Research and Statistics Centre

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Abstract

Stres kerja di sebabkan karna responden merasa semakin meningkat stres kerja maka kinerja perawat juga meningkat,ketika stress kerja di rasakan oleh perawat sudah tidak seimbang antara fisik dan psikis maka dapat mempengaruhi proses kerja dan kodisi perawat.Penelitian ini bertujuan untuk menganalisis pengaruh beban kerja dan stres kerja terhadap kinerja perawat di instalasi rawat inap Rumah Sakit Bhayangkara TK.II Makassar Tahun 2022. Jenis penelitian ini di gunakan adalah kuantitatif dengan desain penelitian cross sectional study, data ini di olah dengan menggunakan aplikasi SPSS Statistik 20 dengan Uji Chi-Square.Sampel dalam penelitian ini yaitu 111 responden di instalasi rawat inap Rumah Saki Bhayangkara TK.II Makassar Tahun 2022. Teknik sampling yang di gunakan adalah total sampling,penelitian ini menggunakan analisis univariat dan bivariat. Hasil uji statistik beban kerja menunjukkan bahwa Berdasarkan hasil analisis dengan menggunakan uji Chi-Square di peroleh p=0,595 yang dimana >0,05, maka hal tersebut menunjukan bahwa Ha ditolak yang berarti tidak ada pengaruh yang signifikan antara beban kerja dengan kinerja perawat di instalasi rawat inap Rumah Sakit Bhayangkara TK.II Makassar, sedangkan Stres kerja berdasarkan hasil analisis dengan menggunakan Chi-square di peroleh nilai p=0,000 yang dimana <0,05,maka hal tersebut menunjukkan bahwa Ho di tolak yang berarti ada pengaruh yang signifikan antara stres kerja dengan kinerja perawat di Rumah Sakit Bhayangkara TK.II Makassar. Disarankan kepada pihak Rumah Sakit Bhayangkara TK.II Makassar untuk memperhatiakan posisi sesuai dengan kemampuan pegawai untuk menangani munculnya beban kerja berlebiahan dan mengurangi stres kerja
EVALUASI KINERJA REKAM MEDIS ELEKTRONIK TERHADAP EFEKTIVITAS PENGGUNAAN RME DENGAN METODE PIECES DI UPT RSUD TENRIAWARU BONE Sriyani Windarti; Ali Imran; Hastuti; Mangindara; Fadillah, Andi Nurul
Public Health and Medicine Journal Vol 3 No 2 (2025): PAMA Edisi Juni
Publisher : Institute Laboratory of Research and Statistics Centre

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Abstract

Rekam Medis Elektronik (RME) merupakan inovasi digital yang ditujukan untuk meningkatkan mutu layanan kesehatan melalui pencatatan data pasien yang cepat, tepat, dan aman. UPT RSUD Tenriawaru Bone mulai mengimplementasikan RME sejak Maret 2023. Penelitian ini bertujuan mengevaluasi kinerja RME terhadap efektivitas penggunaannya menggunakan metode PIECES, yang mencakup aspek Performance, Information, Economic, Control, Efficiency, dan Service. Metode penelitian ini adalah kualitatif deskriptif dengan teknik pengumpulan data berupa wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa penerapan RME secara umum dinilai cukup efektif. RME mampu mengurangi beban kerja manual, meningkatkan efisiensi pelayanan, dan menurunkan biaya operasional. Namun, kendala masih ditemukan pada aspek jaringan dan keterampilan SDM. Diperlukan peningkatan pelatihan, infrastruktur jaringan, serta pengembangan fitur pelaporan elektronik agar pelayanan lebih optimal.
Sosialisasi dan Edukasi Alur pelayanan Pasien Rawat Jalan di RSIA Sitti Khadijah 1 Muhammadiyah Cabang Makassar Windarti, Sriyani; Mangindara, Mangindara; Hastuti, Hastuti; Ekawaty, Dian; Aprianti, Risma; Nurfadhilah, Nurfadhilah
Jurnal Abdimas Jatibara Vol 4, No 1 (2025): Jatibara Vol.4 No.1 Agustus 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v4i1.2316

Abstract

The patient registration process is the initial step in the creation of medical records at every healthcare facility. At this stage, the patient's personal identification data and the purpose of their visit to the hospital are recorded. This community service topic was chosen because many patients and their families still do not fully understand the outpatient registration procedures at hospitals. The method used in this community service activity is the production of an educational video that will be disseminated through the hospital. The results of this activity indicate an improvement in understanding of the outpatient services process, starting from registration to receiving medical care. This activity is highly important, considering that patients and their families require fast and accurate services. Therefore, education or socialization regarding the registration process is essential. With the presence of this educational and socialization video, it is expected that patients will find it easier to complete the registration process and access medical services.
Desain Media Edukasi Interaktif: Flowchart Alur Layanan IT di Rumah Sakit Ibnu Sina YW-UMI Makassar sebagai Sarana Peningkatan Pemahaman Mangindara, Mangindara; Windarti, Sriyani; Hastuti, Hastuti; Ramadani, Tityn; mawardani, Novya; Utami, Arum Melani Bambang Putri
Jurnal Abdimas Jatibara Vol 4, No 1 (2025): Jatibara Vol.4 No.1 Agustus 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v4i1.2310

Abstract

Effective information technology (IT) services are essential in supporting hospital operations, particularly in ensuring the timely and accurate resolution of technical issues. However, a lack of clear guidance on IT service procedures often hinders staff understanding and response efficiency. This study aimed to design and develop an educational medium in the form of a flowchart to illustrate the IT service procedures at Ibnu Sina Hospital YW–UMI Makassar. The methods used by A descriptive qualitative approach was employed using a Problem-Based Learning (PBL) method. Data collection techniques included semi-structured interviews, field observations, and document analysis. The Results are the developed educational medium, in the form of a flowchart, systematically illustrated the IT service workflow through several stages: interviews with the IT unit, field observations and document review, drafting the service flow, validation with stakeholders, visual design using graphic software, and presentation and dissemination to users. The flowchart effectively improved staff understanding, accelerated service response, and reduced procedural errors. The flowchart served as a practical and user-friendly educational medium that enhanced the clarity and efficiency of IT services. Its implementation is expected to contribute to faster problem resolution and support improved healthcare service quality within the hospital.
The Effect of Human Organization Technology on Net benefit HMIS at Pelamonia Hospital Makassar Mangindara, Mangindara; windarti, sriyani
Miracle Journal of Public Health Vol 6 No 2 (2023): Miracle Journal of Public Health
Publisher : Universitas Mandala Waluya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36566/mjph.v6i2.325

Abstract

Law In the Republic of Indonesia Number 44 of 2009 every hospital must record and report on all hospital administration activities in the form of a Hospital Management Information System (HMIS). The successful use of HIMS was assessed using the HOT-Fit method at Hospital TK. II 14.05.01 Pelamonia Makassar has an integrated HIMS but not all units yet because there are still units whose recording and reporting are still manual. This study aims to analyze the effect of Human Organization Technology on HMIS net benefits at Hospital Pelamonia Makassar. This research uses an analytical survey with a cross-sectional study approach and accidental sampling techniques. A total of 448 respondents and a sample of 211 respondents. Data analysis using Microsoft Excel 2007 and WarpPLS 7.0. The results showed that there was no effect of system use (p=0.292), user satisfaction (p=0.150), or structure (p=0.242) on net benefits. Meanwhile, there are influences from the environment (p=0.010), system quality (p=0.001), information quality (p=0.006), and service quality (p<0.001) on the net benefit of HMIS at Pelamonia Makassar Hospital. So it can be concluded that of the seven variables studied, only four variables have an effect, namely environment variables, system quality, information quality, and service quality.
Literasi Klaim: Sosialisasi Pencegahan Kecurangan (Fraud) JKN, Penerapan KRIS, dan Persiapan Transisi INA-DRG di RSUD Daya Kota Makassar: Claims Literacy: Socialization on JKN Fraud Prevention, KRIS Implementation, and INA-DRG Transition Preparation at RSUD Daya Makassar City Andi Yaumil Bay R. Thaifur; Reski Dewi Pratiwi; Afriyana Amelia Nuryadin; Mangindara; Andi Sabrina Annina
Jurnal Kolaboratif Sains (Special Issue) - Jurnal Kolaboratif Sains (JKS) Mei 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v9i5.10532

Abstract

Tingginya angka klaim pending di RSUD Daya Kota Makassar sebanyak 2.076 berkas dalam periode Februari 2025 hingga Januari 2026 mencerminkan kesenjangan antara praktik pengelolaan klaim dan ketentuan BPJS Kesehatan. Permasalahan ini diperparah oleh kurangnya pemahaman petugas mengenai regulasi pencegahan kecurangan (fraud) JKN, belum optimalnya kesiapan menghadapi implementasi KRIS, serta transisi sistem pembiayaan dari INA-CBGs ke INA-DRG. Tujuan kegiatan ini adalah meningkatkan literasi klaim tenaga kesehatan di RSUD Daya melalui sosialisasi komprehensif berbasis pendekatan andragogi. Metode yang digunakan meliputi pemaparan materi empat topik utama, focus group discussion, workshop praktis koding, serta evaluasi pre-test dan post-test. Hasil kegiatan menunjukkan peningkatan signifikan pada seluruh aspek yang dinilai: pemahaman fraud JKN, identifikasi penyebab pending klaim, kesiapan KRIS, kesiapan transisi INA-DRG, dan praktik koding. Lebih dari 70% peserta sebelum sosialisasi belum memahami regulasi pencegahan fraud secara menyeluruh. Kegiatan ini diharapkan berkontribusi pada penurunan angka pending klaim dan terwujudnya pengelolaan klaim yang akurat, akuntabel, dan bebas kecurangan di RSUD Daya Kota Makassar.
The Relationship Between Patient Safety Implementation and Service Quality in the Inpatient Ward of Lanto Daeng Pasewang Regional General Hospital, Jeneponto Mangindara Mangindara; Hastuti Hastuti; Nismawati Ananda Putri
Proceeding of the International Conference on Health Sciences and Nursing Vol. 2 No. 1 (2025): Proceeding of the International Conference on Health Sciences and Nursing
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ichsn.v2i1.62

Abstract

The implementation of patient safety goals is an effort undertaken by hospitals to improve the quality of healthcare services. This implementation is a crucial program that must be carried out to ensure the safety and comfort of patients within the hospital. Patient safety refers to a condition in which patients are free from illnesses or injuries that should not occur, or from diseases that have the potential to cause harm due to the healthcare services provided. There were recorded patient safety incident cases, with 12 Adverse Events (KTD), 1 Near Miss (KNC), and 3 Potential Incidents (KTC) in 2022. In 2023, there were 2 Adverse Events (KTD), 1 Near Miss (KNC), and 4 Potential Incidents (KTC). This study aims to determine the relationship between the implementation of patient safety measures and the quality of inpatient services at RSUD Lanto Daeng Pasewang Jeneponto. The type of research used is quantitative with a cross-sectional study approach. The sample consists of 334 inpatients at RSUD Lanto Daeng Pasewang Jeneponto, determined using Slovin's formula. Data was collected using a questionnaire that had been tested for validity and reliability. The data analysis techniques used include univariate analysis, bivariate analysis using the chi-square test, and multivariate analysis using multiple linear regression with the help of SPSS software. The results of the study show a significant relationship between service quality and several patient safety indicators, namely: Correct patient identification (p=0.027), Effective communication (p=0.007), Safety of high-alert medications (p=0.027), Correct site, correct procedure, correct patient for surgery (p=0.000), Reduction of patient fall risk (p=0.024). However, there was no significant relationship found regarding the reduction of infection risk due to healthcare-associated conditions (p=0.060). Simultaneously, all indicators showed a significant relationship with the quality of healthcare services (p=0.000). Recommendation: Nurses and hospital management are advised to further enhance the implementation of patient safety goals to achieve better quality of care
HUBUNGAN PENGETAHUAN PERAWAT DENGAN PELAKSANAAN KESELAMATAN PASIEN (PATIENT SAFETY) DI INSTALASI RAWAT INAP RSUD KOTA MAKASSAR Mangindara Mangindara; Hasanuddin Hasanuddin; Nur Sifa Oktaviani
Jurnal Penelitian Kesehatan Pelamonia Indonesia Vol. 6 No. 1 (2023): Jurnal Penelitian Kesehatan Pelamonia Indonesia
Publisher : Institut Kesehatan Pelamonia

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Abstract

Keselamatan Pasien adalah suatu sistem yang membuat asuhan pasien lebih aman, meliputi asesmen risiko, identifikasi dan pengelolaan risiko pasien, pelaporan dan analisis insiden, kemampuan belajar dari insiden dan tindak lanjutnya, serta implementasi solusi untuk meminimalkan timbulnya risiko dan mencegah terjadinya cedera yang disebabkan oleh kesalahan akibat melaksnakan suatu tindakan atau tidak mengambil tindakan yang seharusnya diambil. Tujuan dari penelitian ini untuk mengetahui hubungan pengetahuan perawat dengan pelaksanaan keselamatan pasien (patient safety) di Instalasi rawat inap RSUD Kota Makassar Tahun 2022. Jenis penelitian yang digunakan adalah penelitian kuantitatif. Penelitian ini menggunakan pendekatan survei analitik dengan desain cross sectional. Sampel pada penelitian ini sebanyak 117 responden yaitu seluruh perawat yang bertugas di ruang rawat inap RSUD Kota Makassar. Hasil penelitian ini menggunakan uji Chi-Square. Data penelitian ini diperoleh melalui observasi, kuesioner langsung dan dokumentasi selama penelitian berlangsung. Hasil penelitian ini menunjukkan bahwa ada hubungan yang signifikan antara pengetahuan pada dimensi tahu dengan pelaksanaan patient safety (p=0,023), ada hubungan yang signifikan antara pengetahuan pada dimensi memahami dengan pelaksanaan patient safety (p=0,017), tidak ada hubungan yang signifikan antara pengetahuan pada dimensi aplikasi dengan pelaksanaan patient safety (p=0,449), ada hubungan yang signifikan antara pengetahuan pada analisis dengan pelaksanaan patient safety (p=0,030), ada hubungan yang signifikan antara pengetahuan perawat pada dimensi sintesis dengan pelaksanaan patient safety (p=0,040) dan tidak ada hubungan yang signifikan antara pengetahuan pada dimensi evaluasi dengan pelaksanaan patient safety (p=1,000) di Instalasi rawat inap RSUD Kota Makassar.
PERANAN GOOD CORPORATE GOVERNANCE DALAM PENCEGAHAN FRAUD DI RUMAH SAKIT UMUM DAERAH KOTA MAKASSAR TAHUN 2022 Indah Zulkartini.P; Dian Ekawaty; Mangindara Mangindara; Nurmulia Wunaini Ngkolu
Jurnal Penelitian Kesehatan Pelamonia Indonesia Vol. 7 No. 1 (2024): Jurnal Penelitian Kesehatan Pelamonia Indonesia
Publisher : Institut Kesehatan Pelamonia

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Abstract

The study investigates about the role of the good corporate governance in the prevention at the RSUD Makassar that city, at RSUD city makassar is something normal happened yet the hospital immediately repair it if there are data eror. The purpose of this study to see how the role of good corporate governance in terms of watch Transparency ( oppennes ), Accountabillity (of the function clarity), Responsibillity (compliance ). Researchused in this research was qualitative research was conducted with the approach descriptive which is in the form of words written or spoken, to the total number of informants in this research as many as 8 people with the data this research obtained through observation in-depth interviews that direct observation was in direct and the study documentation during the survey in progress. The research result show that the city of makassar at the hospital have to apply the principle of good corporate governance in terms of the delivery of information in watchdog Transparency , clarity function in Accountabillity, structure compliance legislationin Responsibillity, independence in Indepedency , and in Fariness kesetaraan .
Co-Authors Adriyana Adevia Afriyana Amelia Nuryadin Ali Imran Alvina Naisa Andi Nailah Amirullah Andi Sabrina Annina Andi Yaumil Bay R. Thaifur Aprianti, Risma Ardianti Ardianti Brianna Alva Agatha Darmawati Junus Darmawati Junus Darma Devy Febrianti Dian Ekawaty Dian Ekawaty Dwijayanto, I Made Rio Ekawaty, Dian Fadillah Al-Afiana Fadillah, Andi Nurul Fauzia Insan Kamila Hasanuddin Hasanuddin Hastuti Hastuti Hastuti Hastuti Hastuti Indah Zulkartini Indah Zulkartini.P Insani, Yunitia Mauru, Anastasya Gabrilla mawardani, Novya Megawati Mohammad Ardani Samad Mohammad Ardani Samad Muhammad Nurhadi N Ngkolu, Nurmulia Wunaini Nismawati Ananda Putri Nur Sifa Oktaviani Nurfadhilah dilah Nurintan Malik Nurmulia Wunaini N Nurul Azizyah Aksha Nurul Indarih Putri Onika Selvi Tambing Poetra, Ricky Perdana Putra, Ryryn Suryaman Prana Ramadani, Tityn Reski Dewi Pratiwi Reski Dewi Pratiwi Reski Dewi Pratiwi Reski Dewi Pratiwi Kiki Ricky Perdana Poetra Ricky Perdana Putra Risma Aprianti risnawati risna Rosdiana Rosdiana Ryryn Suryaman Prana Putra Putra Samad, Mohammad Ardani Sembiring, Rinawati Suci Rahmadani Uta, Roberto Mario Utami, Arum Melani Bambang Putri Windarti, Sriyani Yohanes Pehan Gamun Gamun Zulkifli, Zulkifli