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Optimizing Student Management to Improve Educational Service Quality: A Qualitative Case Study in Integrated Islamic Elementary Schools Mayasari, Annisa; Arifudin, Opan; Herawati, Silvi; Rosanti, Atik; Agung Prayogi, Rachmad
EDUKASIA Jurnal Pendidikan dan Pembelajaran Vol. 5 No. 2 (2024): Edukasia: Jurnal Pendidikan dan Pembelajaran
Publisher : LP. Ma'arif Janggan Magetan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62775/edukasia.v5i2.1965

Abstract

This study examines how the quality of educational services can be improved through the optimization of student management implementation. The research was conducted at an Integrated Islamic Elementary School in Bandung. The study aims to provide a comprehensive description and practical recommendations for school stakeholders regarding the effective implementation of student management activities to enhance the quality of educational services. A qualitative research approach was employed, utilizing field observations, structured interviews with school staff and students, and document analysis as primary data collection techniques. The findings indicate that optimal implementation of student management is achieved through the systematic execution of four main activities: planning, guidance, evaluation, and student transfer. These activities are most effective when supported by adequate school facilities and infrastructure, strong leadership from the school principal, and collaborative efforts among teachers, educational staff, students, and the school committee. The study contributes theoretically by providing a structured framework for understanding the relationship between student management practices and educational service quality. Practically, it offers actionable guidance for schools seeking to optimize student management processes and improve overall educational outcomes.
PERAN KEPALA MADRASAH DALAM MENINGKAN MUTU PEMBELAJARAN DI MADRASAH ALIYAH Erfiyana, Evi; Sulaeman, Devi; Kartika, Ika; Arifudin, Opan; Mayasari, Annisa
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 5 No. 4 (2026)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v5i4.4617

Abstract

This study aims to describe the role of the madrasah principal in improving the quality of learning in Madrasah Aliyah. The approach used is qualitative with descriptive study methods in several Madrasah Aliyah in region X. Data were collected through in-depth interviews, observations, and documentation to obtain a comprehensive picture of the role of the madrasah principal in managing and facilitating the improvement of the quality of learning. The results of the study indicate that the madrasah principal has a central role in designing policies, motivating teachers, and supervising the learning process to ensure it runs effectively and efficiently. In addition, the madrasah principal plays a role in improving teacher competency through training and supervision, as well as building a conducive learning atmosphere for students. The conclusion of this study is that the success of improving the quality of learning is highly dependent on the leadership of the madrasah principal who is innovative, communicative, and able to manage resources optimally. This study contributes to the development of madrasah leadership theory and becomes an important input for policy makers in improving the quality of education in Madrasah Aliyah.