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All Journal HUMANIKA PROtek : Jurnal Ilmiah Teknik Elektro Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) SemanTIK : Teknik Informasi Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Teknoinfo JURNAL PengaMAS JURNAL PENDIDIKAN TAMBUSAI Simtek : Jurnal Sistem Informasi dan Teknik Komputer Journal of English Language Teaching Innovations and Materials (Jeltim) JAGAT (Jurnal Geografi Aplikasi dan Teknologi) Journal Idea of History Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal of System and Computer Engineering Journal of Applied Data Sciences Jurnal Ilmiah Sistem Informasi dan Teknik Informatika (JISTI) JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Prosiding Seminar Nasional Sisfotek (Sistem Informasi dan Teknologi Informasi) Malcom: Indonesian Journal of Machine Learning and Computer Science ANTHOR: Education and Learning Journal Bulletin of Social Informatics Theory and Application Lunggi Journal Jurnal Pengabdian Sosial ANTHOR: Education and Learning Journal JOURNAL SULTRA ELEMENTARY SCHOOL
Yuyun, Yuyun
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Physics Public Health Social Sciences Other

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CUSTOMER LOYALTY NASABAH BSI: PERAN CUSTOMER SATISFACTION TERHADAP SERVICE QUALITY DAN COMPLAINT HANDLING Yuyun, Yuyun; Kalis, Maria Christiana Iman; Purmono, Bintoro Bagus; Afifah, Nur; Setiawan, Harry
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 2 (2025): JIMB - VOLUME 8 NOMOR 2 SEPTEMBER 2025
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v8i2.34406

Abstract

Bank Syariah Indonesia dianggap sebagai instansi financial yang berlandaskan kaidah Islam dan nilai-nilai moral, yang menjadikannya pilihan utama bagi mayoritas penduduk Indonesia yang beragama Islam. Service quality yang baik dan complaint handling yang efektif, serta kemampuan bank dalam memenuhi harapan nasabah, memiliki dampak yang signifikan terhadap tingkat Customer Satisfaction, baik bagi nasabah yang menabung maupun yang menggunakan produk perbankan tersebut. Customer satisfaction tersebut kemudian berpengaruh terhadap customer loyalty dalam jangka panjang. Studi ini ingin mengevaluasi pengaruh Service Quality dan Complaint Handling oada Customer Loyalty, dengan Customer Satisfaction dijadikan variabel mediasi, di Bank Syariah Indonesia. Sebanyak 200 responden ditentukan melalui purposive sampling. Datanya didapati secara membagikan kuesioner serta dianalisa bermetode Structural Equation Modeling dengan Smart PLS. studi ini menghasilkan bila service quality dan complaint handling berkontribusi signifikan positif pada customer satisfaction, sevice quality dan complaint handling berkontribusi signifikan positif pada customer loyalty, custpmer satisfaction berkontribusi signifikan positif pada customer loyalty, dan customer satisfaction memediasikan pengaruh complaint handling serta service quality pada customer loyalty.
PENINGKATAN KOMPETENSI GURU MELALUI PELATIHAN PEMBUATAN MODUL PEMBELAJARAN MENGGUNAKAN APLIKASI GOOGLE SITES PADA GURU MAN 3 MAKASSAR Umar, Najirah; Yuyun, Yuyun
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Publisher : LPPM UNIVERSITAS KHAIRUN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33387/pengamas.v6i1.4220

Abstract

ABSTRAKKegiatan Pengabdian kepada Masyarakat (PkM) ini bertujuan untuk memberikan Pelatihan pemanfaatan Google Site dalam mendukung proses pembelajaran di MAN 3 Makassar. Materi yang disampaikan yaitu Pemanfaatan Google Site dalam membuat Modul pembelajaran. Lokasi pelatihan Aula MAN 3 Makassar, dengan jumlah peserta sebanyak 40 orang dan telah dilaksanakan pada tanggal 27 sampai 28 Januari 2022. Metode yang digunakan adalah dengan ceramah, praktek, tanya jawab dan diskusi. Hasil kuesioner yang diberikan ke peserta menunjukkan bahwa 88% peserta memberikan tanggapan sangat baik terhadap kegiatan PkM serta menyarankan agar kedepannya melaksanakan kegiatan yang serupa oleh Dosen STMIK Handayani. Di MAN 3 Makassar belum semua guru dapat membuat Modul pembelajaran berbasis Teknologi Informasi, lebih banyak masih menggunakan Modul konvensional, sehingga dengan kegiatan PkM ini, guru mampu aplikasi Google Site dalam membuat Modul pembelajaran. Sasaran dalam program pengabdian ini adalah meningkatkan kemampuan dan kompetensi guru dalam membuat Modul pembelajaran. Berdasarkan hasil pengamatan dan evaluasi terlihat guru dalam  mengikuti pelatihan dengan sangat antusias. Peserta yang mengikuti program pelatihan ini memiliki disiplin ilmu dan latar belakang Pendidikan  yang berbeda-beda. Setelah pelatihan dilakukan evaluasi terhadap kemampuan guru mengaupload modul pembelajaran pada google site yaitu 60% telah mampu mengapuload sendiri dan 40% masih butuh pendampingan. Kata Kunci : Pelatihan, Google Site, Modul, Teknologi, Guru ABSTRAKThis Community Service (PkM) activity aims to provide training on how to use Google Sites to support the learning process at MAN 3 Makassar. The material presented is the use of Google sites in the creation of learning modules. The location of the training is the hall of MAN 3 Makassar with a total of 40 participants and took place from January 27th to 28th, 2022. The method used is lecture, exercise, question and answer, and discussion. The results of the questionnaire to the participants showed that 88% of the participants answered the PkM activities very well and suggested that the STMIK lecturer Handayani would conduct similar activities in the future. In MAN 3 Makassar, not all teachers can create information technology based learning modules, even more use traditional modules, so this PkM activity allows teachers to use Google Site in creating learning modules. The aim of this service program is to improve the ability and competence of teachers in the creation of learning modules. The observation and evaluation results showed that the teacher participated in the training with great enthusiasm. Participants who take part in this training program come from a variety of disciplines and educational backgrounds. After the training, an assessment was made of the teacher's ability to upload learning modules to the Google website, namely 60% were able to upload themselves and 40% still needed assistance.Keywords: Training, Google Site, Module, Technology, Teacher
Accessibility of Higher Education for Women as a Means of Career Development: A Case Study of Students at the Kartini Rembang Open University Service Center Yuyun, Yuyun; Utami, Intiyas; Lestari, Etty Puji
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 6 (2026): Dinasti International Journal of Economics, Finance & Accounting (January - Feb
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i6.5861

Abstract

This study aims to analyze the accessibility of higher education for women as a means of career development, among students at the Kartini Open University Service Center (SALUT) in Rembang. This research is in line with the principles of the Sustainable Development Goals (SDGs), specifically goal 4 on quality education and goal 5 on gender equality, which emphasize the importance of learning opportunities for all without exception. The approach used is a qualitative case study method. Data were obtained through interviews, observations, and documentation, then analyzed descriptively through the process of reduction, presentation, and drawing conclusions. The results of the study indicate that a flexible learning system provides opportunities for women to continue their studies without neglecting family or work responsibilities. Internal factors such as motivation, awareness of the importance of education, self-confidence, and aspirations are the main drivers. Meanwhile, external factors such as family support, social environment, education policies, and workneeds also strengthen access to higher education. The results of this study are expected to be an academic and practical contribution in understanding and strengthening the role of higher education as a means of emancipation, career development, and empowerment of women through more inclusive and equitable access.
Type Deep Learning Model for Multi-Label Waste Classification in Canal Environments: A Comparative Study with CNN Architectures Umar, Najirah; Asrul, Billy Eden William; Yuyun, Yuyun
Journal of Applied Data Sciences Vol 7, No 1: January 2026
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v7i1.1066

Abstract

The escalating environmental degradation caused by waste underscores the necessity of developing intelligent and sustainable management systems. This study introduces a deep learning–based framework with proposed a modified ConvNeXt architecture enhanced by a two-layer non-linear MLP classification, specifically designed for multi-object waste classification in canal environments. Specifically, ConvNeXt-CNN is introduced as the primary backbone for extracting visual features from waste images. Then, a modified Multi-Layer Perceptron (MLP) is employed to transform these features into multi-label predictions. To optimize the model’s generalization capability in recognizing the complexity of waste images, a hybrid data augmentation technique combining SMOTE and MixUp was applied during training. The proposed approach was then compared with ten fine-tuned Convolutional Neural Network (CNN) architectures, ResNet18, ResNet50, VGG16, VGG19, DenseNet121, MobileNet_v2, and EfficientNet (B0, B1, B2, and B3), and evaluated using accuracy, precision, recall, and F1-score metrics. The experimental dataset comprises 855 waste images containing a total of 2,662 annotated objects across 18 categories, including Bamboo, Beverage Carton, Cardboard, Fabric, Glass Bottle, Inorganic Waste, Kite, Leaf, Metal, Organic Waste, Paper, Plastic, Plastic Bottle, Plastic Cup, Residual Waste, Rubber, Small E-waste, Styrofoam, and Wood. The results show that the fine-tuned ConvNeXt achieved the best performance with an F1-score of 0.99, surpassing DenseNet121 (0.95), ResNet18 (0.91), and VGG16 (0.94). The ConvNeXt model demonstrated its robust capability by achieving consistently high identification scores across majority 18 waste categories. When it came to training efficiency, the fine-tuned MobileNetV2 model proved to be the top performer, outclassing ten other pretrained models, with a training time of 13.35s per epoch.  Results exhibit that finetuned ConvNext outperforms in terms of accuracy, recall, precision, and F1-score. In conclusion, Integrating ConvNeXt and MLP for multi-object waste classification effectively supports intelligent waste management, enabling practical real-world deployment in smart bins, Material Recovery Facilities, and IoT-integrated urban waste systems.
DARI KAMPUNG MENJADI KECAMATAN: PERUBAHAN DAN PERALIHAN SISTEM PEMERINTAHAN DI SALABANGKA, 1864-1965 Yuyun, Yuyun; Aslim, Aslim; Fatma, Fatma; Sarman, Sarman
Journal Idea of History Vol 8 No 2 (2025): Volume 8, Nomor 2, Desember 2025
Publisher : Jurusan Ilmu Sejarah Fakultas Ilmu Budaya Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/b6ynpt61

Abstract

Penelitian ini bertujuan untuk menjelaskan latar belakang kampung Salabangka, proses perubahan dan peralihan sistem pemerintahan Salabangka 1864-1965, dan perkembangan sistem pemerintahan Salabangka, 1864-1965. Penelitian ini menggunakan metode sejarah dengan terdapat lima tahapan yaitu pemilihan topik, heuristik, kritik, interpertasi, dan historiografi. Data primer dalam penelitian ini adalah arsip yang didapatkan dari arsip nasional dan sumber sekundernya terdapat dalam buku Sejarah Kerajaan Bungku dan beberapa buku lainnya serta koleksi pribadi. Pendekatan digunakan adalah pendekatan multidimensional.  Pola pemukiman di Salabangka adalah mengelompok dan menyebar pemukiman pertama dilakukan oleh rombongan suku Badjo, tempat pertama kali ditempati adalah kampung Boenginkela dan menyebar sampai ke kampung Kaleroang. Pemukiman utama Salabangka berada di kampung Kaleroang. Pada peralihan dan perubahan sisem pemerintahan di Salabangka, dari kampung ke distrik sistem pemerintahan Salabangka masih sistem pemerintahannya masih tradisional dan kepala kampungnya disebut Punggawa. Kemudian beralih menjadi distrik setelah datangnya bangsa Belanda pada awal abad ke-20. Setelah datngnya bangsa Jepang, perlakuan Jepang sangat memaksa penduduk pribumi untuk melakukan kegiatan demi kepentingan Jepang. sebelum kemerdekaan melalui gerakan politik. Setelah lepasnya dari penjajahan Jepang maka tahun 1951, para kepala distrik melakukan usulan untuk diberikan hak otonom,  dalam perkembangan sistem pemerintahan Salabangka.
Analisis Deskriptif Dan Akar Permasalahan Kurangnya Disiplin Serta Rendahnya Sikap Toleransi Beragama Siswa Di Kelas V B SDN 50 Pelangi Fuji Syahfitrah Oihu; Santika Safitri; Nesti Juniarsi; Yuyun, Yuyun; Nassarudin, Nassarudin; Asmina, Asmina; Haliadi, Haliadi
Jurnal Sultra Elementary School Vol 7 No 1 (2026): Edisi Februari 2026
Publisher : Prodi PGSD Unsultra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64690/jses.v7i1.630

Abstract

This study aims to describe the disciplinary behavior and religious tolerance of fifth-grade students at SDN 50 Pelangi and the factors influencing them. The study used a descriptive qualitative approach, with data collection techniques including participant observation, interviews, and documentation studies. The results indicate that student discipline remains low, characterized by tardiness, neglect of assignments, and classroom disruption, which impacts the quality of social interactions and academic achievement. Furthermore, religious tolerance is also suboptimal, evident in verbal teasing and social exclusion among peers. An analysis of causal factors indicates a link between student behavior and family parenting styles, consistent enforcement of school rules, and peer influence. Supporting an inclusive school environment, implementing a character-based curriculum, collaborative activities across groups, and counseling have proven effective in fostering discipline and tolerance. This study emphasizes the importance of synergy between families, teachers, and peers in shaping positive behavior. With a systematic and contextual approach to character education, schools can create a disciplined, inclusive, and harmonious learning environment, enabling students to develop not only academically but also to become individuals with noble character and be prepared to face social challenges.
Co-Authors A. Ade Rosali Saputra Abd Gani, Zulfahmiz Abdul Latief Arda Abdul Malik Andani Achmad Andi riski ramadani Anggriani, Yunita Arepin, Mazlen Aslim Aslim Asmina, Asmina Astaman, Astaman Baharuddin Baharuddin Basirung Umaternate Caroline, Sesilia Vannesa Chatarina Umbul Wahyuni Dahlan Dayanti, Dayanti Dedi Supriadi Dessy Wardiah, Dessy Dewi, Meli Puspita Dewi, Terresia Novita Dhimas Tribuana Eko Suhartoyo, Eko Elsa Sera Erlita, Erlita Esa Prakasa Etty Puji Lestari Fatma Fuji Syahfitrah Oihu Hafsah HS Hafsah. HS Haliadi, Haliadi Hamdan Gani Harry Setiawan Hasriani Hasriani, Hasriani Hazriani, Hazriani Hellen Febriyanti Heri Sutanto Hetilaniar, Hetilaniar Hidayah, Akmal Hidayah Hikmah Ifayanti Hoerunnisa, Hoerunnisa Ida Usman Imam T. Umagapi inda, nur Intiyas Utami Jasman Jasman Juliani, Deta Justam, Justam Kalis, Maria Christiana Iman Kasau, Sukirno Konate, Siaka Kurniawan, Kukuh Dian Mangellak, Deo Mansur, Toha Muh Arfah Wahlil Pratama Muhammad Afif Muhammad Arfah Wahlil MUHAMMAD FUAD Najirah Umar Nasrullah Nasrullah Nassarudin, Nassarudin Nesti Juniarsi Nopi Anggista Putri, Nopi Anggista Novaldo, Rian Nuradha, Nuradha Nuraini , Nuraini Nurul Azmi Purmono, Bintoro Bagus Putriani, Olif Delfia Rahmaniar Rahmaniar, Rahmaniar Rahmawati, Nira Ramdan Satra Rina Susanti Riyadi, Selianita Rahma Sahibu, Supriadi Samsart Deandi Palumery Santika Safitri Sari, Eva Yulita Sari, Feti Yulia Sarman Sarman Sawaludin, Sawaludin SEPTI WULANDARI Siskarina, Aulia Sukriadi Sukriadi Syafruddin Syarif Syarif, Irwan Ubaidillah, M. Faruq Usman Usman Widayaka, Restu Winanati, Mira Yana, Putri Sheilla Septi Erda Yuliawan, Tri Zilvania, Reza Zuhriyah, Sitti