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MOTIVATION, WORKLOAD, AND WORK ENVIRONMENT AS DETERMINANTS OF EMPLOYEE PERFORMANCE: INSIGHTS FROM PT MAJU MAKMUR, INDONESIA Sutoro, Moh.; Solihin, Dede
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 3 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i3.415

Abstract

This study investigates the influence of motivation, workload, and work environment on employee performance at PT Maju Makmur, Indonesia. The research aims to analyze how these factors contribute to improving employee performance within the organization. A quantitative method was employed using the Partial Least Squares (PLS) approach to examine the structural relationships among variables. Data were collected from 120 employees through a structured questionnaire and analyzed using SmartPLS 4. The results reveal that motivation and work environment have a positive and significant effect on employee performance, while workload shows a weaker and insignificant influence. These findings indicate that employees with high motivation and supportive work environments tend to perform better, whereas excessive workload can reduce effectiveness. Therefore, organizations should focus on enhancing motivation and maintaining a conducive work environment while ensuring workload remains manageable to sustain optimal employee performance.
Strategi Storytelling Marketing Sebagai Inovasi Promosi Produk Umkm Desa Situgadung di Era Digital Solihin, Dede; Jaswita, Derizka Inva; Ahyani, Ahyani
AMANAH MENGABDI Vol. 2 No. 2 (2025): AMANAH MENGABDI
Publisher : YAYASAN PENDIDIKAN MULIA BUANA (YPMB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70451/pkm.v2i2.691

Abstract

Program pengabdian masyarakat ini berfokus pada keterbatasan kemampuan promosi UMKM Desa Situgadung yang belum mampu bersaing di era digital. Storytelling marketing diperkenalkan sebagai strategi inovasi promosi untuk memperkuat identitas merek dan meningkatkan daya tarik produk. Metode yang digunakan meliputi observasi lapangan, pendampingan, serta pelatihan pembuatan konten digital bagi pelaku UMKM. Hasil menunjukkan bahwa teknik storytelling membantu UMKM menyusun narasi merek yang unik, meningkatkan keterlibatan audiens, dan memperluas visibilitas produk di berbagai platform digital. Program ini berdampak pada peningkatan efektivitas promosi serta daya saing UMKM lokal. Temuan ini menegaskan pentingnya promosi kreatif berbasis digital dan dapat menjadi model pemberdayaan masyarakat di wilayah lain
TURNOVER INTENTION KARYAWAN: SAAT BEBAN KERJA DAN KONFLIK MENJADI FAKTOR PENENTU [EMPLOYEE TURNOVER INTENTION: WHEN WORKLOAD AND CONFLICT BECOME DETERMINING FACTORS] Sutoro, Moh; Solihin, Dede
Al-Ihtiram: Multidisciplinary Journal of Counseling and Social Research Vol 4, No 2 (2025)
Publisher : Perkumpulan Ahli Bimbingan dan Konseling Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59027/al-ihtiram.v4i2.1226

Abstract

This study aims to analyze the effect of workload and work conflict on employee turnover intention at PT Pratama Abadi Industri in Tangerang. Using a quantitative associative approach, the study involved 75 employees in the assembling department. Data were collected through observation, questionnaires, and literature review, and analyzed using multiple linear regression. The results indicate that both workload and work conflict positively affect turnover intention, meaning that high work pressure and interpersonal conflicts increase employees’ intention to leave the organization. Simultaneously, these factors have a stronger impact, highlighting the importance of managing workload effectively and resolving conflicts to create a healthy and supportive work environment. The findings emphasize the need for companies to maintain employee satisfaction, motivation, and retention to ensure organizational sustainability.
Kualitas Pelayanan Dan Harga: Kunci Di Balik Kepuasan Pelanggan Maddinsyah, Ali; Solihin, Dede
JURNAL ILMIAH M-PROGRESS Vol 16 No 1 (2026): JURNAL ILMIAH M-PROGRESS
Publisher : Feb Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/mpu.v16i1.1848

Abstract

Tujuan penelitian ini adalah untuk mengetahui sejauh mana kualitas pelayanan dan harga membentuk kepuasan pelanggan pada Apotek Berkat Pamulang. Penelitian ini menggunakan pendekatan kuantitatif dengan metode asosiatif, serta teknik pengumpulan data melalui kuesioner. Populasi penelitian adalah seluruh pelanggan Apotek Berkat Pamulang sebanyak 3.470 orang, dan sampel sebanyak 97 responden ditentukan menggunakan rumus Slovin. Analisis data dilakukan melalui regresi linear berganda dengan bantuan SPSS versi 26. Hasil penelitian menunjukkan bahwa kualitas pelayanan memberikan kontribusi signifikan dalam membentuk kepuasan pelanggan, artinya semakin baik kualitas pelayanan, semakin tinggi tingkat kepuasan pelanggan. Selanjutnya, harga juga turut membentuk kepuasan pelanggan, dimana harga yang dirasa sesuai meningkatkan kepuasan konsumen. Ketika kualitas pelayanan dan harga dianalisis secara bersamaan, keduanya secara signifikan membentuk kepuasan pelanggan, menunjukkan bahwa kombinasi pelayanan yang baik dan harga yang tepat menjadi faktor utama terciptanya kepuasan pelanggan Apotek Berkat Pamulang.
Systematic Literature Review: Factors Influencing Tourists’ Intention to Revisit Solihin, Dede; Sulistyowati, Reni; Septiani, Fauziah; Suryaman, Maman; Wihartika, Doni
Jurnal Sains Terapan Pariwisata Vol. 11 No. 1 (2026): Jurnal Sains Terapan Pariwisata
Publisher : Politeknik Sahid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/jstp.v11i1.609

Abstract

This study aims to identify and understand the key factors that influence tourists’ intention to revisit a destination. The research was conducted through a literature-based approach using a systematic review of previous studies relevant to tourist behavior and destination loyalty. The analysis applied a qualitative descriptive technique supported by reference management and thematic categorization to ensure accuracy and consistency of findings. The review shows that destination image, unique tourist attractions, service quality, and the availability of adequate facilities play a significant role in shaping tourists’ intention to return. The study concludes that tourists are more likely to revisit destinations that offer positive experiences, comfort, and distinctive value. The contribution of this study lies in providing a synthesized understanding of the dominant factors that consistently appear across various studies, offering a comprehensive perspective for tourism stakeholders. The findings serve as a valuable reference for destination managers and policymakers to design sustainable tourism development strategies that enhance visitor satisfaction and promote long-term loyalty. This study also adds value by highlighting the importance of integrating destination appeal, experience quality, and service improvements to strengthen revisit intention.