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Community Empowerment: Socialization Of Household Hygiene In Rt 3 Rw 1, Pematang Village, Governor Anggrianti, Lara; Awanis , Amirah; Anggeria , Marice; Afriansyah , Ricky; Ramadano, Eben Sah; Putra, Iswidana Utama; Handayani, Tita; Gayatri, Ida Ayu Made Er Meytha
Jurnal Pengabdian Mandiri Vol. 2 No. 2 (2025): Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/mandiri.v2i2.865

Abstract

Household cleanliness plays an important role in creating a healthy, comfortable, and disease-free environment. In RT 3 RW 1, Pematang Gubernur Subdistrict, there is still a low level of public awareness regarding household cleanliness, which can potentially lead to health and sanitation issues. This activity aims to empower the community through socialization and education about the importance of maintaining household cleanliness. The methods used include community counseling as well as practical demonstrations such as waste sorting, household waste management, and the production of natural disinfectants. The results of the activity showed an increase in knowledge and changes in community behavior toward maintaining a clean living environment. This initiative is expected to foster a culture of clean and healthy living in the area sustainably.
Public Satisfaction Index Analysis At The Embong Ijuk Village Office Bermani Ilir District Putri, Cyndi Dwi; Anggriani, Ida; Putra, Iswidana Utama
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 2 No. 2 (2026): Januari
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jemba.v2i2.479

Abstract

The measurement of the Community Satisfaction Index (IKM) also helps public service implementers identify several aspects that need improvement to enhance the quality of public services, particularly at the Embong Ijuk Village Office, Bermani Ilir District. This study aims to analyze the level of the Community Satisfaction Index (IKM) at the Embong Ijuk Village Office, Bermani Ilir District. The method used refers to the Community Satisfaction Survey (SKM) in accordance with the guidelines stated in the Regulation of the Minister for Administrative and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017, which includes nine indicators: requirements, procedures, completion time, costs/tariffs, product specifications of service types, competence of implementers, behavior of implementers, facilities and infrastructure, as well as complaint handling, suggestions, and feedback. The results of the analysis show that the level of community satisfaction with public services at the Embong Ijuk Village Office achieved an IKM score of 76.75, with a B service quality rating and a “Good” category, as it falls within the conversion value range of 76.61–88.30. The lowest-scoring element was service completion time, with an average of 2.30, categorized as less satisfactory (interval 2.60–3.064). Meanwhile, the highest-scoring element was implementers’ behavior, which obtained an average of 3.29, categorized as Good.