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All Journal Jurnal Pengelolaan Sumberdaya Alam dan Lingkungan (Journal of Natural Resources and Environmental Management) INTEKNA MIX : Jurnal Ilmiah Manajemen OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Jurnal Mirai Management Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) J-MAS (Jurnal Manajemen dan Sains) YUME : Journal of Management Kumawula: Jurnal Pengabdian Kepada Masyarakat International Journal of Economics Development Research (IJEDR) Jurnal Riset Bisnis dan Manajemen Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Coopetition : Jurnal Ilmiah Manajemen Sawala : Jurnal pengabdian Masyarakat Pembangunan Sosial, Desa dan Masyarakat Jurnal Ekonomi Efektif Jurnal Syntax Fusion : Jurnal Nasional Indonesia eProceedings of Management
Akhmad Yunani
Universitas Telkom
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Indonesia KERANGKA KONSEPTUAL: PENERAPAN TEORI ANTRIAN (M/M/1 WITH FINITE SOURCE) DALAM MEMINIMALISIR DEMURRAGE (STUDI KASUS PELAYANAN PEMUATAN KLINKER EKSPOR PT. QWE) Arianto, Mahdar; Yunani, Akhmad; Widodo, Arry; Silvianita, Anita; Rubiyanti, Nurafni
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 1 (2024): JMBI UNSRAT Volume 11 Nomor 1
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i1.55527

Abstract

Problem of the time used in loading cargo at the port is sometimes not in accordance with the agreement agreed upon by the charterer and the shipowner. The impact that arises on the company is due to the emergence of demurrage. Therefore, in the case of PT QWE's export clinker loading service, it is proposed to apply the M/M/1 queuing theory with finite sources to minimize demurrage through queue arrangements for cargo delivery by trucks where the truck is assumed to contribute a lot to loading delays so far. This conceptual framework is descriptive research with a simulated quantitative approach. This conceptual framework provides a proposal to apply queuing theory with the M/M/1 with finite source model calculated using the Pom Qm application with the aim of minimizing demurrage through the arrangement of cargo delivery trucks, then simulated to get the optimal value by calculating operational costs. The research results of this conceptual framework are expected to have a positive impact on minimizing demurrage and are also expected to cause despatch and profit from efficient operational costs.
Pengaruh Content Marketing Tiktok terhadap Minat Beli @Somethincofficial Melalui Brand Awareness Yunani, Akhmad; Kamilla, Zahra Nadira
Al-Kharaj : Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol 6 No 2 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Research and Strategic Studies Center (Pusat Riset dan Kajian Strategis) Fakultas Syariah IAI Nasional Laa Roiba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i2.4100

Abstract

This research was conducted to determine the effect of TikTok content marketing on buying interest at @somethincofficial through brand awareness. The purpose of doing this research is to find out and analyze how content marketing, buying interest, and brand awareness at @somethincofficial, the magnitude of the influence of brand awareness mediates TikTok content marketing on buying interest at @somethinkofficial. This research was conducted on Somethinc and TikTok users in Indonesia. The population size is not known using a non-probability sampling technique with purposive sampling. The sample of respondents was determined by the Cochran formula and a sample of 385 respondents was obtained. This study used a quantitative method with a descriptive analysis method and causal relationships using a path analysis model with data analysis using IBM SPSS Statistics 23 software. The results of the descriptive analysis in this study on the content marketing variable got a percentage of 83%, the purchase intention variable was 82%, and the brand awareness variable was 85%. The results of this study indicate that TikTok content marketing has a significant effect on purchase intention @somethincofficial, TikTok content marketing has a significant effect on brand awareness @somethincofficial, brand awareness has a significant effect on purchase intention @somethincofficial, brand awareness mediates TikTok content marketing on interested in buying @somethincofficial. Keywords: Content Marketing; Purchase Intention; Brand Awareness.
Pengaruh Kualitas Pelayanan Serta Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Garden Café & Resto Gedhy Alvinna Riesya; Akhmad Yunani
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 4 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i4.11647

Abstract

Bisnis dibidang kuliner menjadi salah satu pilihan popular yang sesertag digemari masyarakat kini. Hal ini menimbulkan persaingan ketat sehinga begitu banyaknya jumlah rumah makan yang terus meningkat setiap tahunnya. Pihak manajemen rumah makan harus siap guna kerap upgrade serta berinovasi melalui upaya meninggikan usahanya. Penelitian ini bermaksud guna memahami pengaruh dari kualitas pelayanan serta kepuasan pelanggan serta dampaknya terhadap loyalitas pelanggan. Penelitian ini ialah penelitian kuantitatif melalui penghimpunan data melalui kuesioner yang dibagikan kepada 150 responden. Teknik sampling yang dipakai ketika menentukan responden ialah purposive sampling. Sementara teknik analisis data yang dipakai ialah analisis regresi linear berganda. Hasil temuan penelitian ini menemukan kualitas pelayanan berpengaruh positif signifikan pada loyalitas pelanggan, kepuasan pelanggan juga berpengaruh posiif signifikan terhadap loyalitas pelanggan. Selain itu penelitian ini juga menemukan keduanya, kualitas pelayanan serta kepuasan pelanggan berpengaruh bersama-sama ataupun melalui simultan terhadap loyalitas pelanggan.
Pengaruh Event Marketing dan Kredibilitas Influencer Terhadap Loyalitas Merek Melalui Keputusan Pembelian (Studi Kasus pada Erigo Store) Puspitasari, Dyah Ayu; Yunani, Akhmad
YUME : Journal of Management Vol 5, No 2 (2022)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v5i2.1578

Abstract

Abstrak Erigo Store merupakan merek lokal asal Indonesia yang bergerak di bidang pakaian. Erigo Store baru saja mengikuti event New York Fashion Week dengan menggandeng sejumlah influencer besar Indonesia. Penelitian ini dilakukan dengan metode kuantitatif dan analisis deskriptif dengan melibatkan 288 responden. Teknik sampling yang digunakan yakni probability sampling dan menggunakan bantuan Smart PLS 3.3.5. Temuan pada penelitian ini untuk menguji pengaruh event marketing dan kredibilitas influencer terhadap keputusan pembelian dan implikasinya terhadap loyalitas merek Erigo Store. Hasil temuan dalam penelitian ini menunjukkan bahwa event marketing (X1) dan kredibilitas influencer (X2) secara bersama berpengaruh signifikan terhadap keputusan pembelian (Y) dengan Fhitung (662,67) > Ftabel(2,63) dan nilai signifikansi <0,05; event marketing (X1) berpengaruh signifikan terhadap keputusan pembelian (Y) dengan thitung(5,545) > ttabel(1,96) dan nilai signifikansi <0,05; kredibilitas influencer (X2) berpengaruh signifikan terhadap keputusan pembelian (Y) thitung(8,053) > ttabel(1,96) dan nilai signifikansi <0,05; event marketing (X1) dan kredibilitas influencer (X2) secara bersama berpengaruh signifikan terhadap loyalitas merek (Z) dengan Fhitung (765,94) > Ftabel(2,63) dan nilai signifikansi <0,05; event marketing (X1) berpengaruh signifikan terhadap loyalitas merek (Z) dan thitung(0,238) < ttabel(1,96) dengan nilai signifikansi >0,05; kredibilitas influencer (X2) berpengaruh signifikan terhadap loyalitas merek (Z) thitung(4,631) > ttabel(1,96) dan nilai signifikansi <0,05; event marketing (X1) berpengaruh signifikan terhadap loyalitas merek (Z)  melalui keputusan pembelian (Y) sebesar 20,5% dan kredibilitas influencer (X2) berpengaruh signifikan terhadap loyalitas merek (Z) melalui keputusan pembelian (Y) sebesar 28,7%. Kata Kunci: Event Marketing, Kredibilitas Influencer, Keputusan Pembelian, Loyalitas Merek. AbstractErigo Store is a local brand from Indonesia which is engaged in clothing. Erigo Store recently participated in the New York Fashion Week event by cooperating with a number of major Indonesian influencers. This research was conducted with quantitative methods and descriptive analysis involving 288 respondents. The sampling technique used is probability sampling and uses the help of Smart PLS 3.3.5. The findings in this study are to examine the effect of event marketing and influencer credibility on purchasing decisions and their implications for brand loyalty at Erigo Store. The findings in this study indicate that event marketing (X1) and influencer credibility (X2) together have a significant effect on purchasing decisions (Y) with Fcount (662,67) > Ftable(2,63) and significance value <0.05; event marketing (X1) has a significant effect on purchasing decisions (Y) with tcount(5.545) > ttable(1.96) and significance value <0.05; influencer credibility (X2) has a significant effect on purchasing decisions (Y) tcount(8.053) > ttable(1.96) and significance value <0.05; event marketing (X1) and influencer credibility (X2) together have a significant effect on brand loyalty (Z) with Fcount (765.94) > Ftable(2.63) and a significance value <0.05; event marketing (X1) has a significant effect on brand loyalty (Z) and tcount (0.238) < ttable (1.96) with a significance value of > 0.05; influencer credibility (X2) has a significant effect on brand loyalty (Z) tcount(4.631) > ttable(1.96) and significance value <0.05; event marketing (X1) has a significant effect on brand loyalty (Z) through purchasing decisions (Y) by 20.5% and influencer credibility (X2) has a significant effect on brand loyalty (Z) through purchasing decisions (Y) by 28.7%. Keywords: Event Marketing, Credibility Influencer, Purchase Decisions, Brand Loyalty.
IMPROVING FINANCIAL PERFORMANCE THROUGH PROBABILISTIC INVENTORY MANAGEMENT AND COST EFFICIENCY ANALYSIS: LEARN FROM A DAIRY MILK COOPERATIVE Yunani, Akhmad; Firmialy, Sita
Jurnal Riset Bisnis dan Manajemen Vol. 18 No. 1 (2025): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v18i1.19992

Abstract

The study mainly focused on the inventory management of wheat pollard, the most essential material for the production of concentrates required by cooperative members. A probabilistic inventory management model is applied to address the issue of uncertainty in concentrates requirements. The model recommends a potential inventory cost savings. More precisely, the model suggests to order an amount of 60,000 kg of wheat pollard and transport using three trucks with the capacity of 20 tons respectively. As a consequence, the company save IDR32.63 million of inventory cost each year. In addition, the cooperative can meet nearly all requests for wheat pollard with a 98% service level. The study’s findings indicate that adopting the probabilistic inventory management model can enhance the financial performance of the cooperative through inventory cost efficiency. The study highlights the importance of inventory management in bridging cooperative long-term productivity and uncertainty, an area still underexplored in operations research.
The Management of Power System Reliability in the Offshore Oil and Gas Field Reinhard, Welly; Yulius, Gustav; Sarasi, Vita; Harsanto, Budi; Azis, Yudi; Yunani, Akhmad
MIX: JURNAL ILMIAH MANAJEMEN Vol 13, No 2 (2023): MIX: JURNAL ILMIAH MANAJEMEN
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441//jurnal_mix.2023.v13i1.014

Abstract

The reliability of electric power systems is needed in offshore oil and gas field operations because disruptions can have a direct impact on oil production, costs, and company profits.Objectives: to determine the evaluation of reliability performance and propose a model for managing the power system reliability of the PHE OSES offshore oil and gas field.Methodology: A case study with data collected through observation, interviews, and analysis of relevant documents.Finding: Reliability in 2015-2016 has not reached the target but from 2017-2021 has reached the target of 97.5%, as well as availability in 2015, 2018, 2019 & 2020 has not reached the target but in 2016, 2017 & 2021 has reached the target of 95%. This resulted in the highest production losses in 2015 at 266,965 and the lowest in 2021 at 21,388 barrels of oil. The model is proposed by combining elements in risk-based asset management method, RCM method, and redesign.Conclusion: In recent years, reliability has been on target but availability is volatile. The model is proposed to maintain reliability & availability on target so that production losses can be minimized.
Pengaruh Persepsi Kemudahan Akses dan Tampilan Fisik terhadap Keputusan Pembelian pada Djamboel Coffee Jakarta Timur Chatami, Estoe Adil; Yunani, Akhmad
eProceedings of Management Vol. 12 No. 2 (2025): April 2025
Publisher : eProceedings of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

AbstrakSecara signifikan, perkembangan era globalisasi saat ini telah berdampak bagi berbagai sektor, terutama dunia bisnisdi Indonesia yang terus berkembang pesat. Salah satu adalah bisnis kuliner yang saat ini sedang naik daun yaitu coffeeshop. Salah satu pelaku usaha Coffeeshop yang berada di di Jakarta Timur, yaitu Djamboel Coffee merupakan kedaikopi yang menyediakan berbagai macam menu dari mulai menu kopi atau non-kopi sampai makanan yangmenghidangkan kopi khas ala Djamboel Coffee. Dalam bagian penjualan di Djamboel Coffee, terdapat masalah terkaitkeputusan pembelian yang tidak mencapai target pada penjualan. Berdasarkan hasi uji temuan responden pada prasurvey di awal, dimana Lokasi dan Physical Evidence ialah salah satu faktor yang bisa berdampak pada keputusanpembelian. Fungsi dari penelitian ini ialah untuk melihat sejauh mana dampak lokasi dan bukti fisik kepada keputusanpembelian di Djamboel Coffee. Studi ini termasuk dalam penelitian kuantitatif dengan pendekatan deskriptif.Penelitian ini berfokus pada orang-orang yang pernah mengunjungi Djamboel Coffee di Jakarta Timur. dan respondenyang telah melakukan pembelian di Djamboel Cofee dengan sampel 100 responden. Pengambilan sampel berlangsungdengan teknik non probability sampling dengan menggunakan purposive sampling. Hasil dari riset ini menyatakanbahwa semua variabel yang diteliti memiliki kategori persentase yang baik. Mengacu pada hasil uji validitas danreliabilitas yang telah dijalankan uji dinyatakan valid dan reliabel. Hasil dari pengujian hipotesis ini Lokasi, BuktiFisik, secara signifikan dan parsial berdampak pada Keputusan Pembelian. Dalam penelitian ini, Lokasi dapatmencerminkan bagaimana persepsi kemudahan akses berdasarkan pengalaman subjektif pelanggan yang bervariasi,serta bukti fisik atau physical evidence yang digunakan dapat mempengaruhi keputusan pembelian. Kata Kunci-Lokasi, Physical Evidence, Keputusan Pembelian
Analisis Dan Pemodelan Proses Bisnis Dengan Metode Business Process Model And Notation (Bpmn) Dalam Rangka Pemenuhan Indi 4.0 Pada Cv Xyz Anugrah, Boggo Putra; Yunani, Akhmad; Dzakiy, Uruqul Nadhif
eProceedings of Management Vol. 12 No. 3 (2025): Juni 2025
Publisher : eProceedings of Management

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Abstract

AbstrakCV XYZ merupakan salah satu industri kecil dan menengah (IKM) yang bergerak di sektor alas kaki berbahan kulit.Saat ini, proses bisnis di CV XYZ masih dilakukan secara manual, seperti pencatatan stok, penggajian, dan pelaporankeuangan, yang menyebabkan inefisiensi, risiko kesalahan, dan kurangnya integrasi antarbagian. Penelitian inibertujuan untuk menganalisis dan memodelkan proses bisnis pada CV XYZ menggunakan Business Process Modeland Notation (BPMN) sebagai langkah menuju kesiapan digitalisasi Industri 4.0. Penelitian menggunakan pendekatankualitatif dengan jenis penelitian deskriptif, di mana data dikumpulkan melalui wawancara, observasi, dan studipustaka. Hasil penelitian menunjukkan bahwa proses bisnis eksisting (as-is model) di CV XYZ masih memiliki banyakkelemahan, seperti ketergantungan pada sistem manual, kurangnya integrasi data antarbagian, dan ketidakefisienanoperasional. Rancangan proses bisnis rekomendasi (to-be model) menggunakan BPMN menghasilkan model baruberbasis database terpusat, yang mendukung digitalisasi pada proses penjualan, produksi, dan pengadaan bahan baku.Implementasi to-be model ini tidak hanya meningkatkan efisiensi operasional dan akurasi data, tetapi juga kesiapandigitalisasi perusahaan berdasarkan framework INDI 4.0. Penelitian ini memberikan kontribusi praktis bagi industrikecil dan menengah (IKM) lainnya dalam menghadapi transformasi digital di era Industri 4.0. Kata Kunci- proses bisnis, BPMN, digitalisasi, Industri 4.0, IKM
Analisis Efisiensi Manajemen Persediaan Material Biji Plastik Pada Pt Gradien Manufaktur Indonesia Raihan, Naufal Mochamad; Yunani, Akhmad
eProceedings of Management Vol. 12 No. 4 (2025): Agustus 2025
Publisher : eProceedings of Management

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Abstract

Penelitian ini bertujuan untuk menganalisis efisiensi manajemen persediaan bahan baku biji plastik di PT GradienManufaktur Indonesia. Permasalahan utama yang dihadapi perusahaan adalah terjadinya overstock dan stockoutakibat perencanaan permintaan yang belum optimal dan keterbatasan kapasitas gudang. Penelitian inimenggunakan pendekatan deskriptif kuantitatif dengan metode Economic Order Quantity (EOQ), Reorder Point(ROP), dan Safety Stock untuk mengevaluasi efisiensi sistem pengelolaan persediaan. Data yang dianalisismencakup permintaan historis tahun 2023, biaya pemesanan, biaya penyimpanan, harga material, serta lead timepengadaan.Hasil penelitian menunjukkan bahwa penerapan metode EOQ mampu mengurangi total biaya persediaan secarasignifikan dan meningkatkan tingkat ketersediaan bahan baku secara optimal. Selain itu, penghitungan SafetyStock dan ROP memungkinkan perusahaan merespons fluktuasi permintaan dan ketidakpastian pengirimandengan lebih adaptif. Temuan ini menunjukkan bahwa integrasi pendekatan probabilistik dalam pengelolaanpersediaan dapat meningkatkan efisiensi operasional, mengurangi pemborosan logistik, dan menjagakesinambungan proses produksi. Penelitian ini memberikan kontribusi praktis bagi perusahaan dalammengembangkan strategi manajemen rantai pasok yang lebih akurat, responsif, dan berkelanjutan..Kata Kunci: Manajemen persediaan, biji plastik, EOQ, ROP, Safety Stock, efisiensi produksi
Rancangan Sistem Informasi Penilaian Kinerja Karyawan Berbasis Proses Bisnis Aulianisa, Ridha; Yunani, Akhmad
Jurnal Syntax Fusion Vol 3 No 08 (2023): Jurnal Syntax Fusion: Jurnal Nasional Indonesia
Publisher : CV RIFAINSTITUT

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54543/fusion.v3i08.353

Abstract

Employee performance appraisal is one that must be considered by a company in order to support employee performance evaluation and business processes that occur within the company. The process of identifying and evaluating the level of HR excellence can be obtained through a performance appraisal process. One of them is in a company engaged in the financial planning service industry, PT. My finances, which are still guided by manual Self Appraisal assessment for complete the performance appraisal process. This is the background of the author so that a business process-based employee performance appraisal design is made to make performance appraisals more effective and efficient. This research is a descriptive qualitative research that provides an overview of the company's internal conditions and describes the design of an employee performance appraisal system in accordance with the current performance appraisal process. The data validity technique used is triangulation technique to test credibility. In designing a business process-based performance appraisal system, there are three main processes, namely the input stage, the process stage and the output stage. The result of this research is the design of an employee performance appraisal system based on a business process that is objective, effective, efficient and avoids repetition of work. So that the HRD team can focus on maximizing the design of training programs for the development of my Financial HR in order to advance and support the company's growth.
Co-Authors Ahmad, Mokhtarrudin Andi Achmadi Anita Silvianita Anugrah, Boggo Putra Arianto, Mahdar Arry Widodo Aulianisa, Ridha bin Abu Sujak, Aznul Fazrin Budi Harsanto Budi Harsanto budi harsanto Chatami, Estoe Adil Deddy Supriyadi Deddy Supriyadi Dyah Ayu Puspitasari Ery Supriyadi R. Eva Nurhazizah Farah Alfanur Fazrin bin Abu Sujak, Aznul Fiola Valentina Fasa Firdaus, Rani Fadilah Firmialy, Sita Fuadah, Bunga Nahdlatul Gedhy Alvinna Riesya Hanif Rafi Aufa Iman Chaerudin Iman Chaerudin Ina Primiana Indira Rachmawati Joval Ifghaniyafi Farras Kamilla, Zahra Nadira Lely Savitri Dewi M. Arsyad Arradya S.P. Mahendra Fakhri Mahir Pradana Mangsor, Miza Musthopa Musthopa Noorrahman, Firdaus Oom Oman Abdurrahman Pratiwi, Rintan Juniarti R. Amalina Dewi Kumalasari R. Nurafni Rubiyanti Rahman, Akmal Taufiqur Raihan, Fikry Raihan, Naufal Mochamad Raja Razali, Raja Razana Ratih Hendayani Reinhard, Welly Retno Adiningsih Revi Muhamad Fazri Rizali, Rizali Shafira Ferdianti Shalsabila Tafisa Sistaningsih, Putri Sugiyanto Sugiyanto Supriyadi, Ery Tarandhika Tantra Trida Gunadi Uruqul Nadhif Dzakiy Vanesa Nurul Khairun Nisa Vita Sarasi Yudi Azis Yuhana Astuti Yulius, Gustav Zahid, Azham