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Istiqlaliyah Muflikhati
Department Of Family And Consumer Science, IPB University. Jl. Kamper, Wing 4 Level 5, Campus Of IPB Dramaga Bogor 16680
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Ancaman, Faktor Protektif, dan Resiliensi Remaja di Kota Bogor Siti Maesaroh; Euis Sunarti; Istiqlaliyah Muflikhati
Jurnal Ilmu Keluarga dan Konsumen Vol. 12 No. 1 (2019): JURNAL ILMU KELUARGA DAN KONSUMEN
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (501.255 KB) | DOI: 10.24156/jikk.2019.12.1.63

Abstract

Adolescents are vulnerable to risky behavior so adolescents must have resilience or ability to face challenging, changing, and difficult situations that are impossible to avoid in human life. This study aimed to analyze factors that influence adolescents’ resilience in Bogor city. This study was conducted at Senior High School and Vocational High School that were purposively selected. Samples in this study were 240 adolescents, chosen by disproportional stratified random sampling. The results of this study showed that there is significant difference in internal protective factors between adolescents of senior high school and vocational high school. Adolescents of the senior high school had higher self-efficacy, goals, and aspiration than adolescents of vocational high school. Furthermore, the external protective factor of family dimension had significant difference between senior high school and vocational high school adolescents. Moreover, there was significant difference in self-acceptance dimension of resilience between senior high school and vocational high school adolescents. The resilience of adolescents was significantly affected by internal protective factors (empathy, self-awareness, goals, and aspiration) and external protective factors (family, society, and peer group).
RELIGIUSITAS, DUKUNGAN SOSIAL, STRES, DAN PENYESUAIAN WANITA BERCERAI Larastyan Yang Bogaan Muhammad; Istiqlaliyah Muflikhati; Megawati Simanjuntak
Jurnal Ilmu Keluarga dan Konsumen Vol. 12 No. 3 (2019): JURNAL ILMU KELUARGA DAN KONSUMEN
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (44.915 KB) | DOI: 10.24156/jikk.2019.12.3.194

Abstract

Divorce rates in Indonesia are increasing annually and caused by many factors such as infidelity, economics factor, and domestic violence. Divorce has an impact on many aspects of a woman's life including physical health, mental health, financial status, child custody, education, and social status. This study aimed to analyze the effect of religiosity, social support, and stress on the adjustment of divorced women. The samples were chosen by purposive technique sampling with the criteria of women who have divorced between 1 and 12 months and the numbers of samples are 100 divorced women. The research location was chosen purposively, in the city of Tangerang, West Java Province. The results showed religiosity, stress, and adjustment as a moderate category but low categorized social support. The divorced women in this study were in early adulthood who more than half of them are high school graduated and working in the private sector. Infidelity is the main cause of divorce with a divorce period of three months after the decision and divorce are understood by women as plaintiffs. The results revealed that high categorized religiosity (trust, commitment, and religious behavior) of divorced women have a significant positive effect on the adjustment of divorced women. Religiosity has a significant negative effect on the level of stress, which means that if religiosity is high then the stress level in divorced women will below, and vice versa. Stress levels have a significant negative effect on the adjustment of divorced women, which means that if the stress level of divorced women is high then the adjustment of divorced women will below, and vice versa. In this study, social support did not affect the adjustment of divorced women.
PERILAKU INVESTASI ANAK MENENTUKAN PERAN NILAI ANAK DALAM KESEJAHTERAAN ANAK Zifora Mujahidah Villa; Euis Sunarti; Istiqlaliyah Muflikhati
Jurnal Ilmu Keluarga dan Konsumen Vol. 13 No. 2 (2020): JURNAL ILMU KELUARGA DAN KONSUMEN
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (577.981 KB) | DOI: 10.24156/jikk.2020.13.2.151

Abstract

Kesejahteraan anak baik objektif maupun kesejahteraan subjektif yang tinggi adalah tanggung jawab keluarga. Beberapa faktor yang diduga dapat memengaruhi kesejahteraan anak adalah nilai anak yang dimiliki keluarga dan juga perilaku investasi anak yang dilakukan keluarga. Penelitian ini bertujuan untuk menganalisis pengaruh nilai anak dan perilaku investasi anak terhadap kesejahteraan anak laki-laki dan perempuan yang tinggal di rumah susun. Penelitian ini menggunakan desain cross sectional study melibatkan 119 keluarga (60 ibu beserta anak laki-laki dan 59 ibu beserta anak perempuan) di rumah susun sewa (rusunawa) Jatinegara, Jakarta. Keluarga dipilih secara disproportional stratified random sampling berdasarkan jenis kelamin anak. Analisis data menggunakan independent t-test dan analisis SEM (Structural Equation Modelling). Hasil penelitian menunjukkan bahwa nilai anak dan kesejahteraan anak dalam penelitian ini terkategori sedang, sedangkan perilaku investasi anak terkategori rendah. Selain itu, tidak ditemukan adanya perbedaan nilai anak, perilaku investasi anak, dan kesejahteraan anak antara laki-laki dan perempuan. Hasil analisis uji SEM membuktikan bahwa perilaku investasi anak berpengaruh langsung positif signifikan terhadap kesejahteraan anak. Adapun nilai anak berpengaruh tidak langsung terhadap kesejahteraan anak melalui perilaku investasi anak.
The PERILAKU KONSUMEN GULA PASIR: KETERKAITANNYA DENGAN PENGETAHUAN LABEL, BAURAN PEMASARAN, DAN KESADARAN MEREK Lyra Majasoka; Ujang Sumarwan; Istiqlaliyah Muflikhati
Jurnal Ilmu Keluarga dan Konsumen Vol. 13 No. 3 (2020): JURNAL ILMU KELUARGA DAN KONSUMEN
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (529.472 KB) | DOI: 10.24156/jikk.2020.13.3.289

Abstract

Pada awalnya produk gula dipasarkan tanpa merek, namun seiring dengan perkembangan industri gula, merek menjadi value added untuk melakukan penjualan. Pemberian brand oleh perusahaan ritel di Indonesia berdampak pada perubahan perilaku pembelian konsumen. Tujuan dari penelitian ini yaitu mengidentifikasi dan menganalisis pengaruh antara variabel pengetahuan konsumen tentang label, brand awareness, dan bauran pemasaran dengan perilaku pembelian produk gula pasir. Penelitian ini melibatkan 200 ibu rumah tangga sebagai responden penelitian. Teknik sampling yang digunakan dalam penelitian ini adalah purposive sampling. Analisis data yang digunakan dalam penelitian ini yaitu analisis deskriptif dan analisis Structural Equation Modeling (SEM-PLS). Hasil penelitian menunjukkan bahwa tingkat pengetahuan konsumen tentang label berada pada kategori rendah (60%). Hasil dari analisis SEM-PLS menunjukkan bahwa hanya elemen produk pada variabel bauran pemasaran yang memiliki pengaruh signifikan terhadap brand awareness dan perilaku pembelian. Bauran pemasaran (elemen produk) memiliki pengaruh terhadap perilaku pembelian konsumen gula pasir pada atribut kualitas, kemasan, dan merek.
CONSUMER COMPLAINT BEHAVIOUR IN INDONESIA: ROLE OF KNOWLEDGE AND SELF-CONFIDENCE Sheila Nur Azizah; Megawati Simanjuntak; Istiqlaliyah Muflikhati
Jurnal Ilmu Keluarga dan Konsumen Vol. 15 No. 1 (2022): JURNAL ILMU KELUARGA DAN KONSUMEN 15.1
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (209.648 KB) | DOI: 10.24156/jikk.2022.15.1.90

Abstract

Complaint behavior is a person's response to dissatisfaction with the goods or services used. Complaints are feedback from customers that tend to be negative towards the company. Self-confidence can be interpreted as one aspect of personality in the form of belief in one’s abilities so that others do not influence him, can act according to his will, are happy, optimistic, relatively tolerant, and responsible. This study generally aims to analyze the effect of knowledge and self-confidence on complaints in Indonesia. The study used a cross-sectional study design. The samples were married or employee consumers aged between 17 to 60 years determined by multi-stage random sampling. The number of samples in this study was 2.100 respondents. This study used descriptive analysis, independent t-test, and SEM using Linear Structural Relationship (LISREL) 8.72. The findings of this study indicate that the knowledge and respondents' complaint behavior are relatively low, whereas self-confidence was in the moderate category. Knowledge had a significant effect on complaint behavior but insignificant on self-confidence. Other results also indicate that self-confidence had no significant effect on complaint behavior.
TEKANAN EKONOMI, COPING EKONOMI, DUKUNGAN SOSIAL, DAN KESEJAHTERAAN PEREMPUAN KEPALA KELUARGA Rahmi Yulfa; Herien Puspitawati; Istiqlaliyah Muflikhati
Jurnal Ilmu Keluarga dan Konsumen Vol. 15 No. 1 (2022): JURNAL ILMU KELUARGA DAN KONSUMEN 15.1
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (271.037 KB) | DOI: 10.24156/jikk.2022.15.1.14

Abstract

Keluarga yang dikepalai perempuan rentan terhadap kemiskinan yang tak lain disebabkan oleh faktor pendapatan yang rendah dan lingkungan yang tidak mendukung. Penelitian ini menggunakan desain cross-sectional dan diteliti secara kuantitatif yang bertujuan untuk menganalisis pengaruh tekanan ekonomi, coping ekonomi, dan dukungan sosial terhadap kesejahteraan perempuan kepala keluarga. Penelitian ini melibatkan 100 perempuan yang bercerai dan memiliki anak di Jawa Barat dengan menggunakan non-probability voluntary sampling. Berdasarkan hasil penelitian, rata-rata usia responden adalah 39 tahun dan lama menjanda adalah 4 tahun. Sebagian besar responden memiliki pekerjaan tidak tetap dengan pendapatan di bawah garis upah minimum provinsi. Lebih dari setengah (66,0%) responden memiliki rasio aset lebih sedikit daripada utang dan semua (100,0%) responden memiliki utang. Variabel tekanan ekonomi, coping ekonomi, dukungan sosial, dan kesejahteraan berada pada kategori sedang. Karakteristik seperti pekerjaan dan lama menjanda berpengaruh positif dan negatif signifikan terhadap kesejahteraan subjektif. Coping ekonomi berpengaruh negatif signifikan terhadap kesejahteraan subjektif. Dukungan sosial juga berpengaruh positif siginifikan terhadap kesejahteraan subjektif. Pekerjaan dan rentang lama menjanda menjadi faktor yang dapat memengaruhi tingkat kesejahteraan keluarga. Kesejahteraan pun dapat diperoleh jika perempuan kepala keluarga tidak memiliki utang. Semakin sedikit coping ekonomi yang dilakukan oleh perempuan kepala keluarga, serta semakin banyak dukungan sosial yang didapatkan akan meningkatkan tingkat kesejahteraannya.
Factors Affecting Satisfaction and Loyalty of Online Taxi-Motor Partners Luvy Mayanda; Hari Wijayanto; Istiqlaliyah Muflikhati
Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 4 No. 2 (2018): IJBE, Vol. 4 No. 2, May 2018
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.4.2.207

Abstract

A growing number of online motorcycle taxi is impacting a greater competition in its business to the extent that a business partner of the motorcycle taxi contributes a significant portion in the business. The purpose of this journal was to observe the influence of satisfaction level on partner loyalty in online taxi-motor application company in Bekasi city. The levels of satisfaction and loyalty of the business partner were measured by using CSI and CLI methods. 125 business partners, operating in Bekasi, became the respondents in this analysis based on Slovin method with 10% error margin. SEM methods were utilized to analyze the influence of the business partner characteristics on the level of satisfaction and the impact of level of satisfaction on business partner loyalty. In addition, IPA was used to analyze the significant attributes of business partner's level of satisfaction. CSI and CLI findings show that the business partners are within the satisfactory level and high loyalty towards its current partnership. SEM analysis reveals that there is a strong influence between the level of partner's satisfaction and loyalty. Better provision of trip rates has become a significant indicator for business partner during the partnership process which was examined by IPA method.Keywords: online transportation, satisfaction index, loyalty index, IPA, CSI
CONSUMERS’ SATISFACTION, TRUST, AND LOYALTY TOWARD THE HIJAB ONLINE SHOPS Arief Hendarto; Hari Wijayanto; Istiqlaliyah Muflikhati
Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 7 No. 1 (2021): IJBE, Vol. 7 No. 1, January 2021
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.7.1.41

Abstract

The number of hijab users in Indonesia is increasing. This study aims to analyze online hijab shop customers' characteristics, the level of satisfaction, trustworthiness, consumer loyalty, and the influence between the level of satisfaction and trust on consumers' loyalty to who buy the hijab at online stores in Indonesia. Data were collected through a questionnaire with a Likert Sala, made using Google Form and distributed online. The study sample of 153 people was determined using a purposive sampling technique. The collected data were analyzed using Structural Equation Modeling (SEM) - Partial Least Square (PLS). The results of this study indicate that: (1) online hijab shop customers are dominated by students aged 17-25 years; (2) Consumer Satisfaction Index (CSI) of 79%, which means that consumers are satisfied with the e-commerce services used by consumers; (3) online hijab shop customers are satisfied with the services provided by online hijab shops; (4) the level of customer loyalty is 72%, which means that consumers have high enough loyalty so that they are willing to keep shopping at the current online hijab shop and are willing to recommend it to consumers' colleagues or relatives; and (5) customer satisfaction and trust have a significant effect on customer loyalty. From the results of this study, it is recommended that online hijab shop managers provide hijab that suits students and students' needs to use them at school or campus and always maintain customer satisfaction and trust so that they continue to be loyal customers. Keywords: hijab online, IPA, satisfaction index, trust, loyalty index
PERILAKU KONSUMEN TERHADAP KEPUTUSAN PEMILIHAN MEREK SEPEDA MOTOR Tantri Ryanthi; Budi Suharjo; Istiqlaliyah Muflikhati
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 2 No. 1 (2016): JABM Vol. 2 No. 1, Januari 2016
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.2.1.23

Abstract

This study was conducted to identify factors that affect the promotion of the consumers in making the decision to choose the motorcycle brand and to measure how large the contribution is to the promotion of consumer purchasing decisions. This study used Thurstone, correspondence analysis and Structural Equation Model (SEM) analysis method to obtain the expected results. About 106 respondents representing consumers were interviewed directly by using a structured questionnaire. The results showed that consumers are more interested in the factors associated with the products, prices and after sales service in choosing a brand of motorcycles. Based on the results of the study, contributions to promotion among other 7P marketing mix provide the most minor influence on the purchase decision of motorcycle. To find out how to examine the decision-making process, this study used the theory of decision-making process as the basis of research framework that stated consumers go through several stages in the decision-making process which consists of needs recognition, information finding, evaluation of alternatives, and eventually the act of purchase. Keywords: promotion, motorcycle, correspondence, Thurstone, SEM, recommendation
MINAT KEPEMILIKAN KARTU KREDIT (STUDI KASUS KOTA BOGOR) Bunga Ayu Lestari; Budi Suharjo; Istiqlaliyah Muflikhati
Jurnal Aplikasi Bisnis dan Manajemen (JABM) Vol. 3 No. 1 (2017): JABM Vol. 3 No. 1, Januari 2017
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.3.1.143

Abstract

The growth of the credit card ownership in 2014 is not suitable with the projection of Bank Indonesia (BI).  This issue influences the program of the government regarding cash leash society and the effectiveness of BI’s regulation on credit card.  It is not clear whether the growth is from the new credit card owners or the existing owners.  This is possible because the marketers often offer the credit card to existing owners who have already credit cards.  The objective of the research is to analyze the factors of the people’s interest in possessing a credit card in Bogor.  The analysis used is Planned Behavior Theory, statistical analysis and structural equation modeling (SEM).  The result shows that only 17% of the people are interested in owning a credit card.  Based on the statistical analysis using SEM shows that behavior, norm, and controlling behavior are significant and positive to the owning of the credit card.  The behavior control through indicators presented  fewer people using credit card in the environment of consumer is a determinant  factor in influencing the interest on ownership of the credit card.Keywords: theory planned behavior (TPB), consumer behavior, SEM credit cardAbstrakPertumbuhan kepemilikan kartu kredit sepanjang tahun 2014 tidak sesuai dengan proyeksi Bank Indonesia (BI). Hal ini tentunya berdampak pada program pemerintah mengenai cash lessh society dan keefektifan peraturan BI terkait kartu kredit. Selain itu, belum diketahui juga secara pasti pertumbuhan tersebut datang dari pemilik baru atau justru pengguna eksisting. Hal ini dimungkinkan karena pihak marketing umumnya memasarkan kartu kredit pada nasabah yang sebelumnya telah memiliki kartu kredit. Tujuan dari penelitian ini adalah menganalisis faktor-faktor yang menentukan minat seseorang dalam memiliki kartu kredit dengan mengambil studi kasus kota Bogor. Analisis yang digunakan dalam penelitian ini adalah  Model Teori Planned Behavior (TPB), analisis statistik, dan structural equation modeling (SEM). Hasil penelitian penunjukkan minat kepemilikan kartu kredit hanya sebesar 17%. Berdasarkan analisis statistik dengan SEM menunjukkan bahwa sikap, norma dan kontrol perilaku memiliki hasil signifikan dan positif terhadap minat. Kontrol terhadap perilaku melalui indikator sedikitnya orang yang menggunakan kartu kredit di lingkungan sekitar  konsumen, menjadi faktor determinan yang dapat memengaruhi niat kepemilikan kartu kredit.Kata kunci: theory planned behavior (tpb), kontrol perilaku, SEM, kartu kredit
Co-Authors - Elmanora Ach. Haris Abdi Manaf Achmad Fahrudin Achmad Fahrudin Adam Sugiharto Adinda Wahyu Widhi Astuti Adzkiya, M.A. Zaim Agief Julio Pratama Alfiasari Amelya Qois Nabillah Amirah, Nurul Angraini, Sylvianti Ani Wijirahayu Anindya Savira Anna Fatchiya Anna Fatchiya Arief Hendarto Budi Suharjo Bunga Ayu Lestari Cep Abdul Baasith Wahpiyudin Chandra, Nirmala Eka Damayanti, Rahmi Defina Desy Purwayanti Dewi Sekar Mukhti Dewi, Siska Ayu Tiara Diah Krisnatuti Dinarwan *. Djuara P Lubis Dwi Hastuti Elmanora Elmanora Elmanora Elmanora Elvindia Puja Hanggrita Erni Widyaningsih Ervina Aprianti Euis Sunarti Fadil Risdian Ansori Fathimah Zahroo Gatot Yulianto Gilar Cahya Nirmaya Handian Purwawangsa Hari Wijayanto Hartoyo Hartoyo Hartoyo Hartoyo Hartoyo Hartoyo Hartoyo Hartoyo Hazrina Rachmawati, Hazrina Herawati, Tin Heri Antoni Herien Puspitawati Indrawati Zuhara Ira Mustika Irni Rahmayani Johan Ismie Leona Rahayu Ismie Leona Rahayu Kumoro, Retno Laely Rahmawati Akmalia Larastyan Yang Bogaan Muhammad Leila Siti Chairani Lestari*, Indah Ria Lestari, Indah Ria Lilik Noor Yuliati Luvy Mayanda Lyra Majasoka Megawati Simanjuntak Melly Latifah Mentari Dwi Prihatiningrum Miracle Samuel Samosir Mirdat Silitonga Mirdat Silitonga Moh. Djemdjem Djamaludin Mohammad Iqbal Irfany Nadia Aulia Narni Farmayanti Neti Hernawati Nia Reviani Ninik Sriyanti Novida Nurmayanti Nurhayati , Leti Nurul Salimah Oktavia Rattika Muladsih Oktriyanto Oktriyanto Pantas Angelia Pratiwi Ismayanti, Pratiwi Pudji Muljono Puspa Widya Utami Qodarian Pramukanto Raditya Kasih Mahanani Rahma Nur Praptiwi Rahmi Yulfa Rani Maulanasari Ranti Aisuka Rinjani Raysha Helau Wardhani Retnaningsih Retnaningsih Ria Oktaria Ridhoni Khoirul Anam Risda Rizkillah, Risda Ristya Primadi Riza Riza Rizka Syarifa Robi Rizkianto Safitri, Ima Audina Sari, Nova Nurmala Sari, Ririn Purnama Sari, Trisna Intan Setyasalma, Hani Sheila Nur Azizah Siroj, Eko Yuliarti Siti Maesaroh Sudirman Pabokori Susanti Kartikasari, Susanti Suwarto Tantri Ryanthi Tati Budiarti Tatie Soedewo Taufiiqoh, Maitsaa Rifdah Tin Herawati Tri Wulandari Henny Astuti Ujang Sumarwan Ulfi Urfillah Umu Rosidah Vivi Irzalinda Wawan Okatriza Yatri I Kusumastuti Yulianah Yulina Eva Riany Yulya Srinovita Zifora Mujahidah Villa Zulfikar Zulfikar