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All Journal JUPIIS: Jurnal Pendidikan Ilmu-ilmu Sosial Jurisprudentie Jurnal Manajemen Pelayanan Publik JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area Publikauma : Jurnal Administrasi Publik Universitas Medan Area Politeia: Jurnal Ilmu Politik Persepsi : Communication Journal Journal of Education, Humaniora and Social Sciences (JEHSS) Bricolage : Jurnal Magister Ilmu Komunikasi PERSPEKTIF Jurnal Pemerintahan dan Politik SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL Ihsan: Jurnal Pengabdian Masyarakat Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Pelita Masyarakat Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal La Sociale INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Industrial Research Workshop and National Seminar Journal of Public Representative and Society Provision Jurnal Ilmiah Administrasi Publik dan Pemerintahan Langgas: Jurnal Studi Pembangunan IIJSE Jurnal Pengabdian Kepada Masyarakat
Beby Masitho Batubara
Universitas Medan Area
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Physics Public Health Social Sciences Transportation Other

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Journal : Journal La Sociale

 1 
Implementation of Print Package at Mobile Service Point Innovation for Population Documents Hartono, Selamat; Ritonga, Syafruddin; Batubara, Beby Masitho
Journal La Sociale Vol. 6 No. 1 (2025): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v6i1.1790

Abstract

This study investigates the implementation of the "PAK CEPAT YANLING" (On-the-Spot Printing Mobile Service) innovation for civil documentation at the Department of Population and Civil Registration in Serdang Bedagai Regency. It aims to assess the effectiveness of this initiative and identify the factors hindering its implementation. Using George C. Edward III's implementation theory, this research employs a qualitative descriptive method with data collected through observation, interviews, documentation, and literature review. The findings reveal that the implementation of "PAK CEPAT YANLING" has been successful based on four indicators: communication, resources, disposition, and bureaucratic structure. However, challenges persist, including low public awareness of the importance of civil documentation, insufficient socialization of requirements, and limited community interest in managing civil documents. The study concludes that while the initiative demonstrates notable progress, addressing these barriers is essential for maximizing its impact and ensuring sustainable success.
Analysis of the Effectiveness of Public Services Based on Patent Application Andika, Wahyu; Ritonga, Syafruddin; Batubara, Beby Masitho
Journal La Sociale Vol. 6 No. 2 (2025): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v6i2.1967

Abstract

This study aims to analyze the effectiveness of public services based on the PATENT application in Galang District, Deli Serdang Regency. This technology-based public service is expected to increase efficiency, transparency, and accountability in the management of administrative documents. The research method used is a qualitative approach with in-depth interview, observation, and documentation techniques. The study found that PATENT applications have accelerated the process of document management, reduced transportation costs, and increased transparency of service information. However, there are still several inhibiting factors, such as limited technological infrastructure, low digital literacy among the public, technical obstacles to applications, and lack of socialization and training. People who have technological knowledge find it easier to access and use this application, while some people, especially the elderly, are experiencing difficulties. Therefore, efforts are needed to improve digital infrastructure, training for the community, and better system maintenance to increase the effectiveness of these application-based public services. The results of this study provide an overview of the challenges and opportunities in the implementation of technology in public services in the region, as well as provide recommendations to improve service quality.
Co-Authors Abdul Kadir Abdul Kadir Adam Adam Adam Adam Aditiawansyah, Muhammad Danu Agung Suharyanto Agung Suharyanto Ahmad Kevin Nasution Andika, Wahyu Andy Frans Leo Silalahi Angelina, Nina Anwar, Aslihal Atikah Dwi Ramadhani Audia Junita Aulia Kadri Pratiwi Azhima, Fauzhan Bahrum Jamil, Bahrum Barus, Rehia K. Isabella Bella, Dara BIMA BIMA, BIMA Br Tarigan, Helenta Bukit, Niarita Cynthya Lawrency Saragih Daeli, Sri Suci Mentari Darman Kasih Halawa Desi Mariana Br. Simamora Dorowati, Butet Dwi Putri Rachmawati Evi Yunita Kurniaty Fakhrozaldi, M. Nicky Falua Jisokhi Haluana'a Fauzhan Azhima Gulo, Lebiyus Gulo, Yorizal Tri Marzuki Hadawiya, Rafi’atul Halawa, Lili Handayani Hariani, Riri Rezeki Hartono, Selamat Ichwanda, Rizki Indra Muda Indra Muda Irwan Nasution Khairunnisah Lubis Kholilullah Kurniaty, Evy Yunita Larasati Larasati Larasati, Larasati Lase, Sony Setiaman Lastrida Simbolon Lia Andriyani Lidya Octafiani Br Sinulingga Lubis, Fatimah Lubis, Muhammad Ardiansyah Lubis, Muhammad Haekal lubis, Suryanti Maksum Syahri Lubis manik, Agustina Manurung, Dian Mayasari Manurung, Selmika Mendrofa, Agung Rahmat Christin Mikael Irwan S Surumaha Mikha Juni Adelina Mendrofa Milan Alfianni Zega Mitha, Syahra Muda, Indra Muda, Indra Muhammad Aldi, Muhammad Muhammad Husni Thamrin Nainggolan, Leonardo Nasrullah Hidayat, Nasrullah Nasution, Muhammad Husni Thamrin Nasution, Sahra Yusna Nina Angelia Nina Angelina Nina Siti Salmaniah Siregar Nina Siti Salmiah, Nina Siti Novita Lumban Gaol Pane, Debora Pranata, Sudirman Rahmiati Rahmiati REHIA K ISABELLA BARUS Rehia K. Isabella Barus Rehia K. Isabella Barus Reza Rejeki Reza Rejeki Ritonga, Syafrudin Rizkan Zulyadi Rizkya, Salsa Rudi Salam Sinaga Sahara Angriani Siregar Samosir, Herrison Yehuda Santi, Ely Sarumaha, Mikael Irwan Susanto Selamat Riadi Servista Waruwu Sianturi, Juwilda Sianturi, Rut Royanti Silalahi, Andy Frans Leo Simamora, Benny Estrada Simbolon, Lastrida Sindi Dea Agustina Ginting Sinulingga, Lidya Octafiani Br Siregar, Nina Siti Salmiah Surya, Irfan Syafruddin Ritonga Syafruddin Ritonga Syafruddin Ritonga Syahpitri, Eliana Taufik Wal Hidayat Taufik Walhidayat Taufik Walhidayat Ulfi Syafitri Usman Tarigan Walid Musthafa S Walid Musthafa Sembiring Waruwu, Servista Wiranti Wiranti Yanhar Jamaluddin Yorizal Tri M Gulo Yorizal Tri Marzuki Gulo Yurial Arief Lubis Yusmaniar Kurniawati Sirait Zega, Milan Alfianni Zoraya Alfathin Rangkuti