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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal SOLMA PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management Aliansi : Jurnal Manajemen dan Bisnis International Journal of Business, Law, and Education International Journal of Science and Society (IJSOC) AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Study & Management Research Journal of Indonesian Economy and Business Return : Study of Management, Economic and Bussines Media Abdimas Amkop Management Accounting Review (AMAR) International Journal of Asian Business and Management (IJABM) Sharia Economic and Management Business Journal (SEMBJ) Journal of Innovative and Creativity Equilibrium Point : Jurnal Manajemen Bisnis International Journal of Economics Studies Jurnal Manajemen, Bisnis dan Kewirausahaan
Devi, Nurwulan Kusuma
Universitas Mitra Bangsa
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Neuroscience Public Health Social Sciences Other

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Analysis of the Influence of Organizational Culture and Employee Competency on Service Satisfaction at the General Secretariat of the State Police of the Republic of Indonesia (POLRI ) Bondan Suandaru; Zulkifli Rangkuti; Nurwulan Kusuma Devi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6470

Abstract

This study aims to analyze the influence of organizational culture and employee competency on service satisfaction at the Indonesian National Police General Secretariat . The background of the study is based on the demand for improving the quality of reliable, modern, and information technology-based public administration services, which in practice still face obstacles in the form of suboptimal internalization of organizational culture and limited employee competency. This study uses a quantitative approach with a survey method. The research population is employees at the Indonesian National Police General Secretariat, with data collected through a structured questionnaire. Data analysis techniques include validity tests, reliability tests, classical assumption tests, and multiple linear regression analysis. The results of the study indicate that organizational culture has a positive and significant effect on service satisfaction. Employee competence also has a positive and significant effect on service satisfaction. Simultaneously, organizational culture and employee competence significantly influence service satisfaction at the Indonesian National Police General Secretariat. These findings confirm that strengthening consistent work culture values and improving employee competence, both in terms of knowledge, skills, and work attitudes, are important factors in supporting the improvement of the quality of professional, prompt, and accountable public administration services. This research is expected to provide academic contributions in the development of public sector human resource management studies, as well as practical contributions as a basis for formulating policies to strengthen organizational culture and develop employee competencies within the Indonesian National Police General Secretariat.
Analysis of Organizational Culture and Communication on Employee Job Satisfaction in the Directorate General of Taxes Bangun Wijanarko; Zulkifli Rangkuti; Nurwulan Kusuma Devi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6472

Abstract

The purpose of this study is as follows to determine the influence of Organizational Culture on Employee Job Satisfaction, to determine the influence of Communication on Employee Job Satisfaction, to determine the influence of Organizational Culture and Communication on Employee Job Satisfaction in the Directorate General of Taxes . the calculated t value for the Organizational Culture variable (X1) is 4.067 , while the t table value for n = 40 is 2.021 . So t count> t table or 4.067> 2.021 , then H0 is rejected and Ha is accepted , it can be stated that Organizational Culture ( X1 ) has a significant effect on Job Satisfaction ( Y), the results of the t test the calculated t value for the Communication variable ( X2 ) is 4.194 .... 194 > 2.021 , then H0 is rejected and Ha is accepted, it can be concluded that partially the Communication variable (X2 ) has an effect on Job Satisfaction (Y). The R Square value is 0.678 . This shows that 67.8 % of Organizational Culture (X1 ) and communication (X2 ) together have an effect on Job Satisfaction (Y), while the remaining 32.2% is influenced by other factors not examined in this study
The Impact of Transformational Leadership and Work Motivation on the Performance of Outsourced Employees at PT Citra Insani Garda Semesta Fathullah Hanung Yasenosa; Zulkifli Rangkuti; Nurwulan Kusuma Devi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6473

Abstract

The purpose of this study was compiled to answer the formulation of the problems that have been determined, namely To analyze the influence of transformational leadership on the performance of outsourcing employees, To analyze the influence of work motivation on the performance of outsourcing employees. To analyze the influence of transformational leadership and work motivation simultaneously on the performance of outsourcing employees at PT Citra Insani Garda Semesta . Transformational leadership has a significant influence on the performance of outsourcing employees. The results of the partial test (t-test) show that the calculated t value of 4.568 is greater than the t table of 1.992 , so the hypothesis is accepted, Work motivation has a significant effect on the performance of outsourcing employees. The results of the partial test show that the calculated t value of 4.308 is greater than the t table of 1.994. Transformational leadership and work motivation simultaneously have a significant influence on the performance of outsourcing employees. Based on the results of the simultaneous test (F test), the calculated F value was 63.643 , which was greater than the F table of 2.73 with a significance level of 0.000 < 0.05 . This indicates that transformational leadership and work motivation together have a significant influence on the performance of outsourcing employees at PT Citra Insani Garda Semesta
Financial Stress, Social Impacts, and Psychological Outcomes of Online Borrowing Nurwulan Kusuma Devi; Suyanto; Haspul Naser
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 4 (2026): JIMKES Edisi Juli 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i4.5268

Abstract

The rapid growth of online lending has improved financial access but has raised concerns about financial stress, social pressure, and psychological consequences among borrowers. This study addresses this gap by examining the borrower-centered impacts of online borrowing, which remain underexplored in prior research. The objective of this study was to analyze how financial stress and social impacts contribute to psychological outcomes. A qualitative approach was employed, using in-depth interviews with borrowers and industry practitioners, supported by document analysis. Data from 77 participants were analyzed using thematic analysis methods. The findings show that high interest rates and repayment obligations generate financial stress, disrupt social relationships, and lead to anxiety and reduced well-being. These results highlight the interconnected nature of the financial, social, and psychological challenges of online borrowing. This study offers practical implications for policymakers and lending platforms to develop more responsible and sustainable lending practices that better protect borrowers, particularly through stronger regulatory oversight, improved transparency in loan terms, and stricter controls on interest rate structures and collection practices. In addition, financial literacy programs and borrower education initiatives should be strengthened to help individuals make more informed borrowing decisions and manage repayment risks more effectively.
Pengaruh Motivasi Kerja dan Disiplin Kerja terhadap Kinerja Pegawai pada Badan Kepegawaian dan Sumber Daya Manusia Kota Tangerang Selatan Siti Holillah; Zulkifli Rangkuti; Nurwulan Kusuma Devi
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 2 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i2.1966

Abstract

Employee performance in public sector institutions remains a critical issue, particularly in ensuring effective human resource management. Although the institutional performance of the Personnel and Human Resources Agency of South Tangerang City has been categorized as good, several performance indicators still require improvement. This study aims to examine the influence of work motivation and work discipline on employee performance. A quantitative approach with an associative design was employed. The population consisted of 33 employees from the Human Resource Competency Development Division, and all members were selected using a census sampling technique. Data were collected through structured questionnaires and analyzed using multiple linear regression with SPSS version 26. The results indicate that work motivation has a positive and significant effect on employee performance (t = 3.638; p < 0.05). Work discipline also shows a positive and significant effect (t = 5.137; p < 0.05). Simultaneously, both variables significantly influence employee performance (F = 57.187; p < 0.05), indicating that higher levels of motivation and discipline contribute to improved performance. These findings highlight the importance of strengthening motivational strategies and consistent disciplinary policies to enhance sustainable employee performance in public organizations.
The Influence of Buzzer Content Quality and Content Credibility on Purchase Decision: The Mediating Role of Brand Trust among Culinary MSMEs in South Jakarta Wiwit Damayanti; Indri Astuti; Kunto Atmojo; Nurwulan Kusuma Devi; Haspul Naser
Sharia Economic and Management Business Journal (SEMBJ) Vol. 7 No. 3 (2026): Sharia Economic and Management Business
Publisher : Yayasan Darussalam Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62159/sembj.v7i3.2709

Abstract

Background: The rapid expansion of digital communication has encouraged culinary micro, small, and medium enterprises (MSMEs) to increasingly rely on buzzer-generated promotional content to attract consumers and strengthen their market presence. Although previous studies have acknowledged the importance of digital content in shaping consumer behavior, limited attention has been given to how the quality and credibility of buzzer-generated content jointly influence purchase decisions through the development of brand trust, particularly in the culinary MSME sector. Methods: This study employed a quantitative research approach to examine the relationships among buzzer content quality, content credibility, brand trust, and purchase decisions. Data were collected from 98 consumers of culinary MSMEs in South Jakarta using a structured questionnaire. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4 to evaluate both the measurement and structural models. Results: The findings indicate that both buzzer content quality and content credibility have positive and significant effects on brand trust and consumers' purchase decisions. Brand trust demonstrated the strongest direct effect on purchase decisions and partially mediated the relationships between buzzer content quality, content credibility, and purchase decisions. Furthermore, the structural model exhibited satisfactory explanatory power, confirming that the proposed framework effectively explains consumer purchasing behavior in the culinary MSME context. Conclusion: This study extends the application of Information Quality Theory to buzzer marketing by demonstrating that content quality and credibility work together to strengthen brand trust and ultimately enhance consumers' purchase decisions. The findings suggest that culinary MSMEs should prioritize the development of trustworthy, informative, and high-quality buzzer-generated content to reinforce consumer confidence and improve the effectiveness of their digital marketing strategies.
Pengaruh Motivasi dan Disiplin Kerja terhadap Kinerja Guru Di SMP Mater Dei Pamulang Tangerang Selatan Susanto Susanto; Harries Madiistriyatno; Nurwulan Kusuma Devi
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i3.2190

Abstract

Teacher performance plays a crucial role in determining the quality of the teaching and learning process and achieving educational goals. Therefore, understanding the factors that influence teacher performance is essential for improving school effectiveness. This study aims to examine the effects of motivation and work discipline on teacher performance, both partially and simultaneously, at Mater Dei Pamulang Junior High School, South Tangerang. This research employed a quantitative approach using a saturated sampling technique, in which all 40 teachers were selected as respondents. Primary data were collected through a structured questionnaire and analyzed using the Statistical Package for the Social Sciences (SPSS) version 20. The analytical techniques included instrument testing (validity and reliability), classical assumption tests, multiple linear regression analysis, correlation analysis, coefficient of determination analysis, and hypothesis testing using t-tests and F-tests. The findings indicate that both motivation and work discipline have a significant positive effect on teacher performance, both individually and simultaneously. Teachers with higher levels of motivation and stronger work discipline tend to demonstrate greater responsibility, commitment, professionalism, and work quality. The study implies that school management should implement strategies to enhance teacher motivation through recognition and professional development while fostering a strong culture of work discipline to improve teacher performance and support continuous educational quality improvement.
Pengaruh Kepemimpinan dan Kompensasi terhadap Kinerja Karyawan pada PT Prasarana Grahindopuri Jakarta Selatan Sari Mulya; Harries Madiistriyatno; Nurwulan Kusuma Devi
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i3.2194

Abstract

This study is motivated by the importance of human resource management in improving employee performance within organizations. Effective leadership and a fair compensation system are considered key factors that can influence employee motivation, satisfaction, and productivity. In many organizations, including PT Prasarana Grahindopuri Jakarta Selatan, improving employee performance remains a critical issue that requires continuous attention through proper managerial strategies. The objective of this study is to analyze the effect of leadership on employee performance, the effect of compensation on employee performance, and the simultaneous effect of both variables on employee performance at PT Prasarana Grahindopuri Jakarta Selatan. This research employed a quantitative approach. The population consisted of 247 employees, while the sample was determined using the Slovin formula, resulting in 71 respondents. Data were collected through questionnaires and analyzed using multiple linear regression, as well as t-test and F-test to examine the relationships among variables. The results show that both leadership and compensation have a significant positive effect on employee performance. Effective leadership contributes to better guidance, motivation, and a more conducive work environment, which in turn enhances employee productivity. In addition, fair and appropriate compensation increases job satisfaction and work enthusiasm. Simultaneously, both variables significantly influence employee performance at the company. These findings indicate that strengthening leadership practices and developing a fair compensation system are essential to improving overall organizational performance.
Analisis Pengaruh Beban Kerja dan Kepemimpinan Transformasional terhadap Produktivitas Kerja Karyawan pada PT Fantasi Jerestama Gemilang Jakarta Selatan Anggiat Lastiar Manalu; Harries Madiistriyatno; Nurwulan Kusuma Devi
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i3.2195

Abstract

Work productivity is a crucial factor in achieving organizational effectiveness, and it is influenced by several internal factors such as workload and transformational leadership. This study aims to examine the effect of workload on employee productivity, the effect of transformational leadership on employee productivity, and the simultaneous effect of both variables on employee productivity at PT Fantasi Jerestama Gemilang. This research employed a quantitative approach. The population consisted of 900 employees, and the sample was determined using the Slovin formula with a 10% margin of error, resulting in 90 respondents. Data were collected through questionnaires and analyzed using multiple linear regression to test the hypotheses. The results show that workload has a significant positive effect on employee productivity. Transformational leadership also has a significant positive effect on employee productivity. Furthermore, both variables simultaneously have a significant influence on employee productivity. The model indicates a strong explanatory power, while the remaining variation is influenced by other factors not examined in this study. In conclusion, effective workload management and strong transformational leadership practices are essential to improving employee productivity. Organizations should focus on optimizing internal management systems and developing human resources to ensure sustainable performance improvement.
Pengaruh Kesejahteraan dan Motivasi Kerja terhadap Kinerja Pegawai pada SMA Islam Assyafiiyah 02 Bekasi Abdul Mutalip; Harries Madiistriyatno; Nurwulan Kusuma Devi
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i3.2196

Abstract

Employee performance plays an essential role in achieving educational institutions' organizational goals. However, inadequate employee welfare and declining work motivation may reduce individual performance and ultimately affect institutional effectiveness. This study aims to examine the influence of employee welfare and work motivation on employee performance at SMA Islam Assyafiiyah 02 Bekasi, both individually and simultaneously. A quantitative research approach with an explanatory design was employed. The study involved all 53 employees using a total sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with SPSS software. The findings indicate that employee welfare has a positive and significant effect on employee performance. Likewise, work motivation significantly contributes to improving employee performance. Simultaneously, both variables demonstrate a significant influence on employee performance, indicating that better welfare accompanied by stronger work motivation can enhance employees' effectiveness in carrying out their responsibilities. These findings highlight the importance of integrating welfare improvement and motivational strategies into school management policies to strengthen organizational performance and support the achievement of educational objectives.
Co-Authors Abdul Latief Abdul Mutalip Aleni Purnamasari Alex Prilhanthara Harefa Amanda Rahayu Putri Andarias Sambo Anggiat Lastiar Manalu Atmojo, Kunto Bangun Wijanarko Bondan Suandaru Budi Safari Budi Safari Chaidir Achmad Damayanti, Wiwit Danu Alamsyah Widyatmoko Dewi Endah Fajariana Dewi Listiorini Dewi Winarsih E, Muh. Noval Sanubari Eddy Hermawan Hasudungan Eddy Hermawan Hasudungan Eddy Hermawan Hasudungan Panjaitan Enjang Sudarman Fathullah Hanung Yasenosa Feriandy Feriandy Feriandy Hadi Mulyo Wibowo Hadi Purnomo Harries Madiistriyatno Haspul Naser Haspul Naser Haspul Naser Haspul Naser Haspul Naser Heberlolo Simbolon Hermina Nurmalita Sari Huswatun Hasanah Ifah Masrifah Indi Nervilia Indri Astuti Indri Astuti Indri Astuti Indri Astuti Jati, prihatina Kunto Atmojo Kunto Atmojo Latifan, Sepri Maharani Putri Nurazizah Maharani, Syifa Mas Ali Meini Prihantati Meirna Milisani Mellyana Milisani, Meirna MUhammmad Sobri Munawir Munawir Munir Azhari Naser, Haspul Nugroho Setyo Utomo Nurakhim, Bambang Nurul Wahdini Panjaitan, Eddy Hermawan Hasudungan Prastica, Ayunda Rahmadani Dwi Putri Sarirati Putri Sarirati Raden Mohamad Herdian Bhakti Rahmat Hidayat Ratnawita Ratnawita Rotunas Oktavian Rusman Hadi Saepulloh, Aep Sari Mulya Shovilia Shovilia Silvi Agustin Siti Holillah Sudarman, Enjang Susanto Susanto Suyanto Suyanto Syukrio Idaman Wahdini, Nurul Witler Slamat Halomoan S Wiwit Damayanti Wiwit Damayanti Wiwit Damayanti Wiwit Damayanti Yekti Chrisna Nugraeni Yeni Kurniati Yuni Kartikasari Zulkifli Rangkuti Zulkifli Rangkuti Zulkifli Rangkuti