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All Journal Jurnal Ilmiah Pariwisata JURNAL KEPARIWISATAAN Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Kepariwisataan Jurnal Bisnis Hospitaliti Jurnal Pengabdian Kepada Masyarakat MAKARDHI Formosa Journal of Applied Sciences (FJAS) Journal of Hospitality Accommodation Management Journal of Mandalika Review Jurnal Multidisiplin West Science Indonesian Journal of Interdisciplinary Research in Science and Technology (MARCOPOLO) Jurnal Penelitian dan Pengabdian Masyarakat JIMP: Jurnal Ilmiah Manajemen Pancasila Review of Management, Accounting, and Business Studies Jurnal Pengabdian Kepada Masyarakat Bersinergi Inovatif Jurnal Ilmiah Pariwisata Journal of Hotel Management
Sulistyawati, Ni Luh Ketut Sri
Politeknik Pariwisata Bali
Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Social Sciences Transportation Other

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Pemanfaatan Internet sebagai Media Pemasaran Pondok Wisata di Desa Pelaga, Kabupaten Badung Ni Made Suastini; I Gusti Agung Gede Witarsana; I Wayan Jata; Ni Luh Ketut Sri Sulistyawati; Ni Nyoman Sukerti; Ni Luh Gde Sri Sadjuni
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 1 No. 2 (2021): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (672.445 KB) | DOI: 10.52352/makardhi.v1i2.626

Abstract

Pelaga Village, Badung Regency is famous for its beautiful and natural view. Therefore, the community is very enthusiastic to manage homestay as a means of support. In Pelaga Tourism Village, agro-tourism development has also been carried out centered in the Kiadan environment. However, when the field survey was carried out, there were still obstacles in its management of the homestay. Therefore, training related to accommodation management is needed which will be carried out in stages to improve the community's ability to manage homestay. In 2021, the Hotel Administration Study Program has carried out community service in Pelaga Village, Badung Regency regarding the use of the internet as a marketing tools for homestay in Pelaga Village, Badung Regency.
Pengaruh Gaya Kepemimpinan Transaksional dan Motivasi Terhadap Kinerja Karyawan di Hotel Vila Lumbung Pande Kadek Oka Adi Nugraha; Ni Luh Ketut Sri Sulistyawati; I Dewa Putu Hendri Pramana; I Gusti Ngurah Agung Suprastayasa
Jurnal Ilmiah Pariwisata Vol 28 No 1 (2023): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Sekolah Tinggi Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v28i1.1661

Abstract

This study aims to determine the effect of transactional leadership style and motivation on employee performance at Hotel Vila Lumbung. Quantitative descriptive research is this type of research. The sampling technique in this study was saturated sampling, because the total population and number of samples in this study were the same, namely 38 employees of Hotel Vila Lumbung. Data collection techniques by distributing questionnaires with the analysis technique of multiple linear regression methods. The transactional leadership style in this study has a significant effect on employee performance at Hotel Vila Lumbung, because the transactional leadership style is used by Hotel Vila Lumbung to achieve goals efficiently, by motivating their subordinates to carry out tasks related to work results and giving awards. . Motivation in this study has a significant effect on employee performance at Hotel Vila Lumbung, because work motivation includes providing attractive career paths or promotions for employees which will affect high employee performance. Leaders at Hotel Vila Lumbung are expected to be able to guide, educate, protect and delight so that their employees can be happy and follow what their superiors order. Hotel Vila Lumbung needs to pay attention to work motivation so that work performance is higher. Keywords: Transactional Leadership Style, Motivation, Employee Performance
Pendampingan Penguatan Minat dan Ketrampilan Masyarakat Desa Wisata dalam Era Industry 4.0 dan Society 5.0 Ni Desak Made Santi Diwyarthi; Nyoman Gede Mas Wiartha; Ni Luh Gde Sri Sadjuni; Ni Luh Ketut Sri Sulistyawati; I Nyoman Sukana Sabudi; I Dewa Putu Hendri Pramana; I Wayan Adi Pratama
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 2 No. 2 (2024): May 2024
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/jp2m.v2i2.239

Abstract

The Community Service Activity by the Hospitality Management Program, Bali Tourism Polytechnic, took place on Saturday, May 27, 2023. This activity was conducted through training and hands-on practice for 25 MSME (Micro, Small, and Medium-sized Enterprises) owners in Cemagi Tourism Village. The Community Service Activity with the topic of Strengthening the Interests and Skills of Cemagi Tourism Village Residents has had a positive impact in preparing the community to participate in the era of Industry 4.0 and Society 5.0. The development of tourism and the skills of the local community are crucial for improving the well-being and economic potential in Cemagi Tourism Village. The selection of the topic to strengthen interests and skills as baristas was a wise choice, considering the growth of restaurants and accommodations in Badung Regency that require skilled workers in the coffee shop industry
The Impact of Motivation and Job Satisfaction on Employee Performance at Maya Sanur Resort & Spa Sihombing, Irene Hanna H.; Wulandari, Ni Putu Cahyani Trisna; Sulistyawati, Ni Luh Ketut Sri
Journal of Mandalika Review Vol. 3 No. 2 (2024): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v3i2.224

Abstract

Abstract Introduction: Human resources are a crucial asset for the success of a business, particularly for hotels. The performance of employees significantly influences a company's success; as good employee performance can facilitate the achievement of organizational goals. This study aims to investigate the effect of motivation and job satisfaction on employee performance at Maya Sanur Resort & Spa. Methodology: Using the purposive sampling method, 104 respondents from Maya Sanur Resort & Spa in Bali were selected to participate. A 5-point Likert scale questionnaire containing 32 indicators, was distributed from March to June 2024. The data was analysed using multiple linear regression, t-test, f-test, and coefficient of determination with the SPSS 23 Windows version. Findings: Motivation variable (X1) has a partially positive and significant effect on employee performance, with a t-count greater than the t-table value (3.607 > 1.659) and a significant value of 0.000. Similarly, the job satisfaction variable (X2) has a partially positive and significant effect on employee performance, with a t-count greater than the t-table value (3.324 > 1.659) and a significant value of 0.001. Additionally, the motivation and job satisfaction variables simultaneously have a significant effect on employee performance, with an F-count greater than the F-table value (204.670 > 3.933) and a significant value of 0.000 < 0.05. Conclusion: Motivation and job satisfaction partially or simultaneously have a significant effect on employee performance. This suggests that both motivation and job satisfaction are crucial factors in enhancing employee productivity and overall organizational success. Keywords: Motivation, Job Satisfaction, Employee Performance
Pengaruh Kepuasan kerja Terhadap Organizational Citizenship Behavior (OCB) Pada karyawan The Westin Resort & Spa Ubud Bali Sanjaya, Farisa Nurfitri; Sulistyawati, Ni Luh Ketut Sri; Kalpikawati, Ida Ayu
Journal of Hospitality Accommodation Management (JHAM) Vol. 3 No. 2 (2024): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v3i2.1509

Abstract

To increase competitiveness and achieve company goals, human resources must have additional behavior known as Organizational Citizenship Behavior. Various factors, such as employee satisfaction can influence the level of Organizational Citizenship Behavior in a company. This study aims to determine the effect of job satisfaction on Organizational Citizenship Behavior. The population uses employees who work at The Westin Resort & Spa Ubud, Bali as many as 120 employees using the saturated sample technique. The results of data analysis show that job satisfaction has a positive and significant effect on Organizational Citizenship Behavior, where the regression value is 0.607, The t-count value is 8.555> 1.981 and The significance value is 0.001 <0.05. The magnitude of the effect of job satisfaction on Organizational Citizenship Behavior is 38.3%. Researchers suggest that leaders of The Westin Resort & Spa Ubud, Bali improve employee cooperation through team building to strengThen interpersonal relationships and build trust, reward outstanding employees and conduct periodic evaluations.
Pengaruh Motivasi dan Lingkungan Kerja terhadap Kinerja Karyawan di Prama Sanur Beach Bali I Gede Andika Harianto; Ni Luh Ketut Sri Sulistyawati; Irene Hanna H. Sihombing
Jurnal Multidisiplin West Science Vol 3 No 09 (2024): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v3i09.1594

Abstract

Kinerja adalah penyelesaian tugas dan tanggung jawab oleh sekelompok orang dalam suatu organisasi. Tujuan penelitian ini adalah mengetahui pengaruh motivasi dan lingkungan kerja terhadap kinerja karyawan di hotel Prama Sanur Beach Bali. Populasi dalam penelitian ini melibatkan seluruh karyawan Prama Sanur Beach Bali. Sampel dalam penelitian ini berjumlah 64 orang yang dipilih menggunakan teknik non-probability sampling. Penelitian ini menggunakan data primer, yang diperoleh melalui penyebaran kuesioner (daftar pertanyaan) kepada responden. Metode analisis menggunakan regresi linier berganda dengan SPSS version 23 for Windows. Hasil penelitian ini menunjukan Variabel Motivasi (X1) secara parsial berpengaruh positif dan signifikan terhadap Kinerja Karyawan dengan nilai thitung > ttabel = 5,319 >1,999 dan nilai signifikansi < α = 0,000< 0,05. Variabel Lingkungan Kerja (X2) secara parsial berpengaruh positif dan signifikan terhadap Kinerja Karyawan dengan nilai thitung > ttabel = 3,348 >1,999 dan nilai signifikansi < α = 0,000< 0,05. Variabel Motivasi dan Lingkungan Kerja secara simultan berpengaruh terhadap Kinerja Karyawan dengan nilai Fhitung > Ftabel = 76,094 > 4,00 dan nilai signifikansi < ∝ = 0,000 < 0,05. Hasil koefisien determinasi dalam penelitian ini sebesar 71,4% maka dapat dinyatakan bahwa variabel bebas berpengaruh kuat terhadap variabel terikat.
The Effect of Service Quality on Customer Satisfaction at the Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Sherin Natasha Suryadi Suryadi; Ni Luh Ketut Sri Sulistyawati; I Nyoman Sukana Sabudi
Formosa Journal of Applied Sciences Vol. 3 No. 8 (2024): August 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v3i8.10777

Abstract

Hotels to increase competitiveness need to prioritize customer satisfaction with the quality of service that affects. The study aims to determine the effect of service quality on customer satisfaction of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. The data used includes quantitative data in the form of questionnaires and qualitative data in the form of customer complaints and interviews with Human Resources Staff. The sampling technique method used in this research is purposive sampling.  Analysis was carried out using simple linear regression and SPSS version 29 for Windows. This study gives results if Customer Quality (X) has a significant effect on Customer Satisfaction (Y) with a tcount> ttable = 16.010> 1.661 and a significance number < α = 0.000 < 0.05. This study concludes that service quality has a significant effect on customer satisfaction.
The Influence of Training on the Performance of Food & Beverage Service Department Employees at Four Seasons Resort Bali At Sayan Ni Putu Bintang Pertiwi Winarsa; Ni Luh Gde Sri Sadjuni; Ni Luh Ketut Sri Sulistyawati
Indonesian Journal of Interdisciplinary Research in Science and Technology Vol. 2 No. 11 (2024): November 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/marcopolo.v2i11.11290

Abstract

Declining employee performance can cause problems for the company. Declining guest comments can indicate a decline in performance, which can affect the hotel's reputation. Developing employee competencies and skills to improve company operations that lead to improved performance. The study was conducted with the intention of determining the effect of training on the performance of food and beverage service employees at the Four Seasons Resort Bali at Sayan Hotel. The data collection methodology was carried out by distributing questionnaires to 38 respondents. The methodology used was the classical assumption test, unit regression analysis, T-test and determination coefficient test using SPSS version 25 for Windows. Based on the analysis, training has a good and significant effect on employee performance (tcount> ttable = 9.279> 2.028). Training has a contribution to influencing employee performance by 70.5% in the strong category.
The Effect of Job Stress on Turnover Intention at SIX SENSES Uluwatu, Bali Ni Made Juniastuti; Ni Luh Ketut Sri Sulistyawati; I Wayan Jata
Indonesian Journal of Interdisciplinary Research in Science and Technology Vol. 2 No. 11 (2024): November 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/marcopolo.v2i11.11292

Abstract

Human resources are an important aspect that determines the success of a company in achieving its goals. However, companies often face problems such as turnover intention, which is the willingness of employees to change jobs. This study aims to examine the effect of work stress on turnover intention at Six Senses Uluwatu, Bali. A total of 74 respondents were selected through a purposive sampling method. Data were collected using a 5-point Likert scale questionnaire with 30 statements. Data analysis was carried out using the classical assumption test, simple linear regression, t-test, and coefficient of determination with SPSS 24 Windows version. The results showed that work stress had a positive and significant effect on turnover intention, with a tcount>ttable value of 15,409> 1,996 and a significance value of 0.000 <α<0.05. Work stress contributed 76.7% to turnover intention. This study is the basis for evaluating employee work stress.
The Influence of Work Environment and Career Development on Employee Retention at Golden Tulip Jineng Resort Bali Anak Agung Ayu Tantri Pradnyan Dhari; Ni Luh Ketut Sri Sulistyawati; Nyoman Sukana Sabudi
Indonesian Journal of Interdisciplinary Research in Science and Technology Vol. 2 No. 11 (2024): November 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/marcopolo.v2i11.11296

Abstract

Decreasing Employee Retention can be a problem for companies that show an increase in employee turnover. Factors influencing employee retention are career development and creating a conducive work environment. The purpose of this study was to determine how the work environment and career development impact employee retention at GT Jineng Resort Bali. All employees of GT Jineng Resort Bali were 64 sample respondents using saturated sampling techniques. The data analysis techniques used were multiple linear regression, coefficient of determination, tt test and F test. The results explain that the work environment and career development have a positive and significant effect on employee retention partially and simultaneously. The work environment and career development variables have an influence of 58.9% on employee retention. Researchers suggest that GT Jineng Resort Bali rearrange the work space, always be fair in giving promotions and always listen to every employee's career aspirations.
Co-Authors Anak Agung Ayu Tantri Pradnyan Dhari Ariska Widhiasih, Ni Putu I Dewa Putu Hendri Pramana I Gede Andika Harianto I Gusti Agung Gede Witarsana I Gusti Ayu Putu Wita Indrayani I Gusti Ngurah Agung Suprastayasa I Gusti Wayan Murjana Yasa I Nyoman Sukana Sabudi I Wayan Adi Pratama I Wayan Jata Ida Ayu Kalpikawati Ida Ayu Sri Puspa Adi Irene Hanna H Sihombing Istani, Ni Nyoman Pusti Jata, I Wayan Kalpikawati , Ida Ayu Kalpikawati, Ida Ayu Loanata , Cahyo Purnomo Loanata, Cahyo Maesa, I Ketut Pasek Krisna Maswiartha, Nyoman Gede Nasarani Sani, Gabriella Marcelina Ni Desak Made Santi Diwyarthi Ni Gusti Ayu Cempaka, Ranti Ni Luh Nyoman Widyaningsih Ni Made Juniastuti Ni Made Rukmiyati Ni Made Sri Rukmiyati Ni Made Suastini Ni Made Suastini, Ni Made Ni Nyoman Sukerti Ni Putu Bintang Pertiwi Winarsa Ni Putu Indah Sukmayani Ni Putu Shintia Wedani Nirmala, Dian Septya Nyoman Sukana Sabudi Pande Kadek Oka Adi Nugraha Pinaria , Ni Wayan Chintia pinaria, ni wayan chintia Pratama , I Wayan Adi Pratiwi , Kadek Andita Dwi Pratiwi, Kadek Andita Dwi Putu Gede Eka Darmaputra Putu Puja, Ida Bagus Sabudi, I Nyoman Sukana Sadjuni , Luh Gde Sri Sadjuni , Ni Luh Gede Sri Sanjaya, Farisa Nurfitri Santi Diwyarthi, Ni Desak Made Sherin Natasha Suryadi Suryadi Sri Rukmiyati, Ni Made Sri Sadjuni, Ni Luh Gede Suastini , Ni Made Tatiana, Putri Maura Wiartha, Nyoman Gede Mas Wiartha, Nyoman Gede Mas Wiartha Wita Indrayani, I Gusti Ayu Witarsana , Agung Gede Wulandari, Ni Putu Cahyani Trisna Yanti, Kadek Karisma