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All Journal JURNAL KEPARIWISATAAN Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Kepariwisataan Jurnal Bisnis Hospitaliti Jurnal Pengabdian Kepada Masyarakat MAKARDHI Formosa Journal of Applied Sciences (FJAS) Journal of Hospitality Accommodation Management Journal of Mandalika Review Jurnal Multidisiplin West Science Indonesian Journal of Interdisciplinary Research in Science and Technology (MARCOPOLO) Jurnal Penelitian dan Pengabdian Masyarakat JIMP: Jurnal Ilmiah Manajemen Pancasila Review of Management, Accounting, and Business Studies Jurnal Pengabdian Kepada Masyarakat Bersinergi Inovatif Jurnal Ilmiah Pariwisata Journal of Hotel Management
Sulistyawati, Ni Luh Ketut Sri
Politeknik Pariwisata Bali
Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Pemanfaatan Internet sebagai Media Pemasaran Pondok Wisata di Desa Pelaga, Kabupaten Badung Ni Made Suastini; I Gusti Agung Gede Witarsana; I Wayan Jata; Ni Luh Ketut Sri Sulistyawati; Ni Nyoman Sukerti; Ni Luh Gde Sri Sadjuni
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 1 No. 2 (2021): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (672.445 KB) | DOI: 10.52352/makardhi.v1i2.626

Abstract

Pelaga Village, Badung Regency is famous for its beautiful and natural view. Therefore, the community is very enthusiastic to manage homestay as a means of support. In Pelaga Tourism Village, agro-tourism development has also been carried out centered in the Kiadan environment. However, when the field survey was carried out, there were still obstacles in its management of the homestay. Therefore, training related to accommodation management is needed which will be carried out in stages to improve the community's ability to manage homestay. In 2021, the Hotel Administration Study Program has carried out community service in Pelaga Village, Badung Regency regarding the use of the internet as a marketing tools for homestay in Pelaga Village, Badung Regency.
The Impact of Motivation and Job Satisfaction on Employee Performance at Maya Sanur Resort & Spa Sihombing, Irene Hanna H.; Wulandari, Ni Putu Cahyani Trisna; Sulistyawati, Ni Luh Ketut Sri
Journal of Mandalika Review Vol. 3 No. 2 (2024): Journal of Mandalika Review
Publisher : Politeknik Pariwisata Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55701/mandalika.v3i2.224

Abstract

Abstract Introduction: Human resources are a crucial asset for the success of a business, particularly for hotels. The performance of employees significantly influences a company's success; as good employee performance can facilitate the achievement of organizational goals. This study aims to investigate the effect of motivation and job satisfaction on employee performance at Maya Sanur Resort & Spa. Methodology: Using the purposive sampling method, 104 respondents from Maya Sanur Resort & Spa in Bali were selected to participate. A 5-point Likert scale questionnaire containing 32 indicators, was distributed from March to June 2024. The data was analysed using multiple linear regression, t-test, f-test, and coefficient of determination with the SPSS 23 Windows version. Findings: Motivation variable (X1) has a partially positive and significant effect on employee performance, with a t-count greater than the t-table value (3.607 > 1.659) and a significant value of 0.000. Similarly, the job satisfaction variable (X2) has a partially positive and significant effect on employee performance, with a t-count greater than the t-table value (3.324 > 1.659) and a significant value of 0.001. Additionally, the motivation and job satisfaction variables simultaneously have a significant effect on employee performance, with an F-count greater than the F-table value (204.670 > 3.933) and a significant value of 0.000 < 0.05. Conclusion: Motivation and job satisfaction partially or simultaneously have a significant effect on employee performance. This suggests that both motivation and job satisfaction are crucial factors in enhancing employee productivity and overall organizational success. Keywords: Motivation, Job Satisfaction, Employee Performance
Pengaruh Kepuasan kerja Terhadap Organizational Citizenship Behavior (OCB) Pada karyawan The Westin Resort & Spa Ubud Bali Sanjaya, Farisa Nurfitri; Sulistyawati, Ni Luh Ketut Sri; Kalpikawati, Ida Ayu
Journal of Hospitality Accommodation Management (JHAM) Vol. 3 No. 2 (2024): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v3i2.1509

Abstract

To increase competitiveness and achieve company goals, human resources must have additional behavior known as Organizational Citizenship Behavior. Various factors, such as employee satisfaction can influence the level of Organizational Citizenship Behavior in a company. This study aims to determine the effect of job satisfaction on Organizational Citizenship Behavior. The population uses employees who work at The Westin Resort & Spa Ubud, Bali as many as 120 employees using the saturated sample technique. The results of data analysis show that job satisfaction has a positive and significant effect on Organizational Citizenship Behavior, where the regression value is 0.607, The t-count value is 8.555> 1.981 and The significance value is 0.001 <0.05. The magnitude of the effect of job satisfaction on Organizational Citizenship Behavior is 38.3%. Researchers suggest that leaders of The Westin Resort & Spa Ubud, Bali improve employee cooperation through team building to strengThen interpersonal relationships and build trust, reward outstanding employees and conduct periodic evaluations.
Pengaruh Motivasi dan Lingkungan Kerja terhadap Kinerja Karyawan di Prama Sanur Beach Bali I Gede Andika Harianto; Ni Luh Ketut Sri Sulistyawati; Irene Hanna H. Sihombing
Jurnal Multidisiplin West Science Vol 3 No 09 (2024): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v3i09.1594

Abstract

Kinerja adalah penyelesaian tugas dan tanggung jawab oleh sekelompok orang dalam suatu organisasi. Tujuan penelitian ini adalah mengetahui pengaruh motivasi dan lingkungan kerja terhadap kinerja karyawan di hotel Prama Sanur Beach Bali. Populasi dalam penelitian ini melibatkan seluruh karyawan Prama Sanur Beach Bali. Sampel dalam penelitian ini berjumlah 64 orang yang dipilih menggunakan teknik non-probability sampling. Penelitian ini menggunakan data primer, yang diperoleh melalui penyebaran kuesioner (daftar pertanyaan) kepada responden. Metode analisis menggunakan regresi linier berganda dengan SPSS version 23 for Windows. Hasil penelitian ini menunjukan Variabel Motivasi (X1) secara parsial berpengaruh positif dan signifikan terhadap Kinerja Karyawan dengan nilai thitung > ttabel = 5,319 >1,999 dan nilai signifikansi < α = 0,000< 0,05. Variabel Lingkungan Kerja (X2) secara parsial berpengaruh positif dan signifikan terhadap Kinerja Karyawan dengan nilai thitung > ttabel = 3,348 >1,999 dan nilai signifikansi < α = 0,000< 0,05. Variabel Motivasi dan Lingkungan Kerja secara simultan berpengaruh terhadap Kinerja Karyawan dengan nilai Fhitung > Ftabel = 76,094 > 4,00 dan nilai signifikansi < ∝ = 0,000 < 0,05. Hasil koefisien determinasi dalam penelitian ini sebesar 71,4% maka dapat dinyatakan bahwa variabel bebas berpengaruh kuat terhadap variabel terikat.
Pengaruh Stres Kerja Terhadap Kinerja Karyawan di Four Points By Sheraton Bali, Seminyak Maesa, I Ketut Pasek Krisna; Sabudi, I Nyoman Sukana; Sulistyawati, Ni Luh Ketut Sri
JIMP : Jurnal Ilmiah Manajemen Pancasila Vol 4 No 2 (2024): September
Publisher : Fakultas Ekonomi dan Bisnis Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/jimp.v4i2.6952

Abstract

This study aims to investigate the effect of job stress on employee performance at Four Points by Sheraton Bali, Seminyak. Data was obtained through questionnaires involving all 75 employees as respondents, using the saturated sample method. The results showed that job stress has a negative and significant impact on employee performance. Data analysis was conducted using the coefficient of determination, T test, and simple linear regression analysis. The T test shows that the value of work stress (X) is -0.768 with a significance value of 0.000. The coefficient of determination indicates that work stress affects employee performance by 51.5%, while the remaining 48.5% is influenced by other variables not included in this study.
SOSIALISASI DALAM MENINGKATKAN PARTISIPASI MASYARAKAT PADA GREEN ACCOMMODATION AND F&B SERVICE DI DESA WISATA KELIKI Wiartha, Nyoman Gede Mas; Suastini, Ni Made; Diwyarthi, Ni Desak Made Santi; Pratiwi, Kadek Andita Dwi; Pinaria, Ni Wayan Chintia; Sadjuni, Ni Luh Gde Sri; Jata, I Wayan; Sulistyawati, Ni Luh Ketut Sri; Loanata, Cahyo; Sabudi, I Nyoman Sukana
Jurnal Pengabdian Kepada Masyarakat Bersinergi Inovatif Vol. 2 No. 1 (2024): Jurnal Pengabdian Kepada Masyarakat Bersinergi Inovatif
Publisher : PT. Gelora Cipta Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Artikel ini bertujuan untuk memberikan gambaran komprehensif tentang kegiatan pengabdian masyarakat yang dilakukan oleh Program Studi Pengelolaan Perhotelan Politeknik Pariwisata Bali, dengan fokus pada partisipasi masyarakat dalam green accommodation dan pelayanan F&B di Desa Wisata Keliki, Gianyar. Pengabdian kepada masyarakat berlangsung selama dua hari, 30-31 Mei, di desa wisata Keliki, Gianyar, diikuti oleh 30 pemuda yang berasal dari desa wisata Keliki. Metode yang digunakan adalah Community Based Development, yang memperlihatkan partisipasi aktif masyarakat lokal dalam menggali potensi sumber daya secara maksimal. Program pengabdian masyarakat ini berhasil meningkatkan partisipasi dan keterampilan masyarakat Desa Wisata Keliki dalam mengelola green accommodation serta pelayanan F&B. Dengan meningkatnya kesadaran tentang pentingnya praktik berkelanjutan dan pelayanan berkualitas, diharapkan daya tarik desa sebagai destinasi wisata akan semakin meningkat. Untuk memastikan keberlanjutan program ini, disarankan agar pelatihan dan sosialisasi dilakukan secara berkala, dengan evaluasi dan monitoring yang terus menerus. Selain itu, perlu diperkuat kemitraan dengan berbagai pihak, termasuk akademisi, pemerintah, dan sektor swasta, untuk mendukung pengembangan pariwisata yang berkelanjutan di Desa Wisata Keliki.
Pendampingan Pengelolaan Usaha Akomodasi di Bidang Front Office dan Housekeeping di Desa Wisata Melinggih Kelod Payangan Gianyar Bali Diwyarthi, Ni Desak Made Santi; Suastini , Ni Made; Pinaria , Ni Wayan Chintia; Sulistyawati, Ni Luh Ketut Sri; Jata, I Wayan; Loanata , Cahyo Purnomo; Pratiwi , Kadek Andita Dwi; Wiartha, Nyoman Gede Mas; Kalpikawati , Ida Ayu; Sadjuni , Luh Gde Sri; Pratama , I Wayan Adi
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 3 No. 2 (2025): May 2025
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/jp2m.v3i2.357

Abstract

The purpose of this community service activity is to improve the technical competence and behavior of accommodation managers so that they are able to provide services that are in accordance with hotel industry standards while being based on local values ??and sustainability principles. The training, which was held on April 4-5, 2025, involved 30 members of the local community. The method used refers to the Community Empowerment and Learning by Doing approaches, supported by the theories of Excellent Service, Behavioral Competency, Expectancy Theory, Hospitality Experience, SERVQUAL, and Sustainable Tourism Development. The results of this mentoring show an increase in participants' understanding and skills in standard operating procedures for guest services and awareness of the importance of sustainability principles. This training is expected to form more competent, independent village tourism human resources that are ready to compete in the hotel industry while still upholding local Balinese values.
A Penguatan Minat dan Ketrampilan Masyarakat Desa Wisata dalam Era Industry4.0 dan Society5.0 Witarsana , Agung Gede; Diwyarthi, Ni Desak Made Santi; Wiartha, Nyoman Gede Mas Wiartha; Suastini, Ni Made; Sadjuni , Ni Luh Gede Sri; Sulistyawati, Ni Luh Ketut Sri; Sabudi, I Nyoman Sukana
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 5 No. 1 (2025): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/makardhi.v5i1.1189

Abstract

The Community Service Activity by the Hospitality Management Program, Bali Tourism Polytechnic, held on Saturday, May 27, 2023, was conducted through training and hands-on practice for 25 MSME owners in Cemagi Tourism Village. With the theme 'Strengthening the Interests and Skills of the Residents of Cemagi Tourism Village,' this activity has had a positive impact in preparing the community to participate in the era of Industry 4.0 and Society 5.0. The development of tourism and the skills of the local community are key to improving the well-being and economic potential of Cemagi Tourism Village. The choice to focus on strengthening interests and skills as baristas was a wise decision, considering the growth of restaurants and accommodations in Badung Regency that require skilled workers in the coffee shop industry.
The effect of social media marketing toward purchase intention of domestic tourists at Indigo Bali Seminyak Beach Hotel Ariska Widhiasih, Ni Putu; Sri Sadjuni, Ni Luh Gde; Sri Sulistyawati, Ni Luh Ketut
Review of Management, Accounting, and Business Studies Vol. 6 No. 1 (2025)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/revenue.v6i1.6108

Abstract

Purchase intention is a key factor that influences consumers in making purchasing decisions. One strategy thathas proven effective in increasing purchase intention is social media marketing. Hotel Indigo Bali Seminyakactively utilizes social media platforms, particularly Instagram and Facebook, to promote its brand and engagewith potential customers. This study aims to examine the effect of the hotel's social media marketing efforts onthe purchase intentions of domestic tourists. The research used a combination of documentation and surveymethods, with questionnaires distributed to 90 domestic tourist respondents. The data were analyzed usingvalidity and reliability tests, classical assumption testing, and simple linear regression. The results show that socialmedia marketing has a significant and positive impact on purchase intention. These findings highlight theimportance of maintaining an active and engaging presence on social media, as it can strongly influence consumerinterest and behavior. For hospitality businesses, investing in strategic social media campaigns can be a valuabletool in attracting and converting potential customers.
PENGARUH SELF EFFICACY DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DI ADIWANA SVARGA LOKA UBUD Nirmala, Dian Septya; Sulistyawati, Ni Luh Ketut Sri; Sadjuni, Ni Luh Gde Sri
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 2 (2025): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i2.101037

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh self-efficacy dan lingkungankerja terhadap kinerja karyawan di Adiwana Svarga Loka. Kinerja karyawan diartikansebagai sejauh mana individu dapat memanfaatkan waktu kerja secara optimal,menghasilkan pekerjaan sesuai standar, serta bekerja sama dalam mencapai tujuanorganisasi. Self-efficacy dan lingkungan kerja diduga menjadi dua faktor yangmemengaruhi kinerja tersebut. Pendekatan penelitian ini menggunakan metodekuantitatif dengan regresi linier berganda, serta dilengkapi dengan uji t, uji F, dan ujikoefisien determinasi. Sebelum analisis utama dilakukan, instrumen penelitian telahmelalui uji validitas, reliabilitas, dan asumsi klasik. Data diperoleh melalui kuesionerdan dianalisis menggunakan teknik sampling jenuh, dengan melibatkan seluruhpopulasi yang terdiri dari 62 karyawan tetap dan kontrak. Hasil penelitianmenunjukkan bahwa baik secara parsial maupun simultan, self-efficacy danlingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan,dengan kontribusi sebesar 63,2% yang termasuk dalam kategori kuat.
Co-Authors Adinda, Clearesta Anjani, Ayu Putu Mira Nafa Ariska Widhiasih, Ni Putu Dhari, Anak Agung Ayu Tantri Pradnyan Diwyarthi , Ni Desak Made Santi Gangga Dwicaksana, Dewa Gede Harianto, I Gede Andika I Dewa Putu Hendri Pramana I Gede Andika Harianto I Gusti Agung Gede Witarsana I Gusti Ayu Putu Wita Indrayani I Gusti Ngurah Agung Suprastayasa I Gusti Wayan Murjana Yasa I Wayan Jata Ida Ayu Kalpikawati Ida Ayu Sri Puspa Adi Irene Hanna H Sihombing Istani, Ni Nyoman Pusti Jata, I Ketut Jata, I Wayan Juniastuti, Ni Made Kalpikawati , Ida Ayu Kalpikawati, Ida Ayu Loananta, Cahyo Purnomo Loanata , Cahyo Purnomo Loanata, Cahyo Maesa, I Ketut Pasek Krisna Maswiartha, Nyoman Gede Nasarani Sani, Gabriella Marcelina Ni Gusti Ayu Cempaka, Ranti Ni Made Rukmiyati Ni Made Sri Rukmiyati Ni Made Suastini Ni Made Suastini, Ni Made Ni Nyoman Sukerti Ni Putu Indah Sukmayani Ni Putu Shintia Wedani Nirmala, Dian Septya Nugraha, Pande Kadek Oka Adi Pande Kadek Oka Adi Nugraha Pinaria , Ni Wayan Chintia pinaria, ni wayan chintia Pramana, I Dewa Putu Hendri Pratama , I Wayan Adi Pratama, I Wayan Adi Pratiwi , Kadek Andita Dwi Pratiwi, Kadek Andita Dwi Putra, I Dewa Gde Angga Krisna Putu Gede Eka Darmaputra Putu Puja, Ida Bagus Sabudi, I Nyoman Sukana Sabudi, Nyoman Sukana Sadjuni , Luh Gde Sri Sadjuni , Ni Luh Gede Sri Sanjaya, Farisa Nurfitri Santi Diwyarthi, Ni Desak Made Sri Rukmiyati, Ni Made Sri Sadjuni, Ni Luh Gede Suastini , Ni Made Suryadi, Sherin Natasha Suryadi Tatiana, Putri Maura Wiartha, Nyoman Gede Mas Wiartha, Nyoman Gede Mas Wiartha Widyaningsih, Ni Luh Nyoman Winarsa, Ni Putu Bintang Pertiwi Witarsana , Agung Gede Wulandari, Ni Putu Cahyani Trisna Yanti, Kadek Karisma