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All Journal Jurnal Ilmiah Pariwisata JURNAL KEPARIWISATAAN Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Kepariwisataan Jurnal Bisnis Hospitaliti Jurnal Pengabdian Kepada Masyarakat MAKARDHI Formosa Journal of Applied Sciences (FJAS) Journal of Hospitality Accommodation Management Journal of Mandalika Review Jurnal Multidisiplin West Science Indonesian Journal of Interdisciplinary Research in Science and Technology (MARCOPOLO) Jurnal Penelitian dan Pengabdian Masyarakat JIMP: Jurnal Ilmiah Manajemen Pancasila Review of Management, Accounting, and Business Studies Jurnal Pengabdian Kepada Masyarakat Bersinergi Inovatif Jurnal Ilmiah Pariwisata Journal of Hotel Management
Sulistyawati, Ni Luh Ketut Sri
Politeknik Pariwisata Bali
Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Social Sciences Transportation Other

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The Influence of Job Satisfaction and Organizational Commitment on Employee Loyalty at Capella Ubud Bali Ni Luh Nyoman Widyaningsih; Ni Desak Made Santi Diwyarthi; Ni Luh Ketut Sri Sulistyawati
Indonesian Journal of Interdisciplinary Research in Science and Technology Vol. 2 No. 11 (2024): November 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/marcopolo.v2i11.11297

Abstract

Decreasing employee loyalty can be a problem for the company, this is related to the increase in turnover rates where companies must re-recruit to ensure the sustainability of the company's operations. The purpose of this study was to test partially and simultaneously the effect of job satisfaction and organizational commitment on employee loyalty at Capella Ubud Bali. To collect data, questionnaires were distributed to 59 respondents. The t-test, coefficient of determination test, classical assumption test and F-test were used to analyze the data. Based on the data analysis, the results of Job Satisfaction and organizational commitment with partial have a good and significant impact on Employee Loyalty. In addition, with the simultaneous job satisfaction and organizational commitment also have a significant impact on employee loyalty. Together they contribute to influencing Employee Loyalty by 66.4% which is included in the category of strong influence.
Pengaruh Stres Kerja Terhadap Kinerja Karyawan di Four Points By Sheraton Bali, Seminyak Maesa, I Ketut Pasek Krisna; Sabudi, I Nyoman Sukana; Sulistyawati, Ni Luh Ketut Sri
JIMP : Jurnal Ilmiah Manajemen Pancasila Vol 4 No 2 (2024): September
Publisher : Fakultas Ekonomi dan Bisnis Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/jimp.v4i2.6952

Abstract

This study aims to investigate the effect of job stress on employee performance at Four Points by Sheraton Bali, Seminyak. Data was obtained through questionnaires involving all 75 employees as respondents, using the saturated sample method. The results showed that job stress has a negative and significant impact on employee performance. Data analysis was conducted using the coefficient of determination, T test, and simple linear regression analysis. The T test shows that the value of work stress (X) is -0.768 with a significance value of 0.000. The coefficient of determination indicates that work stress affects employee performance by 51.5%, while the remaining 48.5% is influenced by other variables not included in this study.
SOSIALISASI DALAM MENINGKATKAN PARTISIPASI MASYARAKAT PADA GREEN ACCOMMODATION AND F&B SERVICE DI DESA WISATA KELIKI Wiartha, Nyoman Gede Mas; Suastini, Ni Made; Diwyarthi, Ni Desak Made Santi; Pratiwi, Kadek Andita Dwi; Pinaria, Ni Wayan Chintia; Sadjuni, Ni Luh Gde Sri; Jata, I Wayan; Sulistyawati, Ni Luh Ketut Sri; Loanata, Cahyo; Sabudi, I Nyoman Sukana
Jurnal Pengabdian Kepada Masyarakat Bersinergi Inovatif Vol. 2 No. 1 (2024): Jurnal Pengabdian Kepada Masyarakat Bersinergi Inovatif
Publisher : PT. Gelora Cipta Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Artikel ini bertujuan untuk memberikan gambaran komprehensif tentang kegiatan pengabdian masyarakat yang dilakukan oleh Program Studi Pengelolaan Perhotelan Politeknik Pariwisata Bali, dengan fokus pada partisipasi masyarakat dalam green accommodation dan pelayanan F&B di Desa Wisata Keliki, Gianyar. Pengabdian kepada masyarakat berlangsung selama dua hari, 30-31 Mei, di desa wisata Keliki, Gianyar, diikuti oleh 30 pemuda yang berasal dari desa wisata Keliki. Metode yang digunakan adalah Community Based Development, yang memperlihatkan partisipasi aktif masyarakat lokal dalam menggali potensi sumber daya secara maksimal. Program pengabdian masyarakat ini berhasil meningkatkan partisipasi dan keterampilan masyarakat Desa Wisata Keliki dalam mengelola green accommodation serta pelayanan F&B. Dengan meningkatnya kesadaran tentang pentingnya praktik berkelanjutan dan pelayanan berkualitas, diharapkan daya tarik desa sebagai destinasi wisata akan semakin meningkat. Untuk memastikan keberlanjutan program ini, disarankan agar pelatihan dan sosialisasi dilakukan secara berkala, dengan evaluasi dan monitoring yang terus menerus. Selain itu, perlu diperkuat kemitraan dengan berbagai pihak, termasuk akademisi, pemerintah, dan sektor swasta, untuk mendukung pengembangan pariwisata yang berkelanjutan di Desa Wisata Keliki.
Pengaruh Gaya Kepemimpinan Transaksional dan Motivasi Terhadap Kinerja Karyawan di Hotel Vila Lumbung Pande Kadek Oka Adi Nugraha; Ni Luh Ketut Sri Sulistyawati; I Dewa Putu Hendri Pramana; I Gusti Ngurah Agung Suprastayasa
Jurnal Ilmiah Pariwisata Vol 28 No 1 (2023): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v28i1.1661

Abstract

This study aims to determine the effect of transactional leadership style and motivation on employee performance at Hotel Vila Lumbung. Quantitative descriptive research is this type of research. The sampling technique in this study was saturated sampling, because the total population and number of samples in this study were the same, namely 38 employees of Hotel Vila Lumbung. Data collection techniques by distributing questionnaires with the analysis technique of multiple linear regression methods. The transactional leadership style in this study has a significant effect on employee performance at Hotel Vila Lumbung, because the transactional leadership style is used by Hotel Vila Lumbung to achieve goals efficiently, by motivating their subordinates to carry out tasks related to work results and giving awards. . Motivation in this study has a significant effect on employee performance at Hotel Vila Lumbung, because work motivation includes providing attractive career paths or promotions for employees which will affect high employee performance. Leaders at Hotel Vila Lumbung are expected to be able to guide, educate, protect and delight so that their employees can be happy and follow what their superiors order. Hotel Vila Lumbung needs to pay attention to work motivation so that work performance is higher. Keywords: Transactional Leadership Style, Motivation, Employee Performance
Pendampingan Pengelolaan Usaha Akomodasi di Bidang Front Office dan Housekeeping di Desa Wisata Melinggih Kelod Payangan Gianyar Bali Diwyarthi, Ni Desak Made Santi; Suastini , Ni Made; Pinaria , Ni Wayan Chintia; Sulistyawati, Ni Luh Ketut Sri; Jata, I Wayan; Loanata , Cahyo Purnomo; Pratiwi , Kadek Andita Dwi; Wiartha, Nyoman Gede Mas; Kalpikawati , Ida Ayu; Sadjuni , Luh Gde Sri; Pratama , I Wayan Adi
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 3 No. 2 (2025): May 2025
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/jp2m.v3i2.357

Abstract

The purpose of this community service activity is to improve the technical competence and behavior of accommodation managers so that they are able to provide services that are in accordance with hotel industry standards while being based on local values ??and sustainability principles. The training, which was held on April 4-5, 2025, involved 30 members of the local community. The method used refers to the Community Empowerment and Learning by Doing approaches, supported by the theories of Excellent Service, Behavioral Competency, Expectancy Theory, Hospitality Experience, SERVQUAL, and Sustainable Tourism Development. The results of this mentoring show an increase in participants' understanding and skills in standard operating procedures for guest services and awareness of the importance of sustainability principles. This training is expected to form more competent, independent village tourism human resources that are ready to compete in the hotel industry while still upholding local Balinese values.
A Penguatan Minat dan Ketrampilan Masyarakat Desa Wisata dalam Era Industry4.0 dan Society5.0 Witarsana , Agung Gede; Diwyarthi, Ni Desak Made Santi; Wiartha, Nyoman Gede Mas Wiartha; Suastini, Ni Made; Sadjuni , Ni Luh Gede Sri; Sulistyawati, Ni Luh Ketut Sri; Sabudi, I Nyoman Sukana
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 5 No. 1 (2025): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/makardhi.v5i1.1189

Abstract

The Community Service Activity by the Hospitality Management Program, Bali Tourism Polytechnic, held on Saturday, May 27, 2023, was conducted through training and hands-on practice for 25 MSME owners in Cemagi Tourism Village. With the theme 'Strengthening the Interests and Skills of the Residents of Cemagi Tourism Village,' this activity has had a positive impact in preparing the community to participate in the era of Industry 4.0 and Society 5.0. The development of tourism and the skills of the local community are key to improving the well-being and economic potential of Cemagi Tourism Village. The choice to focus on strengthening interests and skills as baristas was a wise decision, considering the growth of restaurants and accommodations in Badung Regency that require skilled workers in the coffee shop industry.
The effect of social media marketing toward purchase intention of domestic tourists at Indigo Bali Seminyak Beach Hotel Ariska Widhiasih, Ni Putu; Sri Sadjuni, Ni Luh Gde; Sri Sulistyawati, Ni Luh Ketut
Review of Management, Accounting, and Business Studies Vol. 6 No. 1 (2025)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/revenue.v6i1.6108

Abstract

Purchase intention is a key factor that influences consumers in making purchasing decisions. One strategy thathas proven effective in increasing purchase intention is social media marketing. Hotel Indigo Bali Seminyakactively utilizes social media platforms, particularly Instagram and Facebook, to promote its brand and engagewith potential customers. This study aims to examine the effect of the hotel's social media marketing efforts onthe purchase intentions of domestic tourists. The research used a combination of documentation and surveymethods, with questionnaires distributed to 90 domestic tourist respondents. The data were analyzed usingvalidity and reliability tests, classical assumption testing, and simple linear regression. The results show that socialmedia marketing has a significant and positive impact on purchase intention. These findings highlight theimportance of maintaining an active and engaging presence on social media, as it can strongly influence consumerinterest and behavior. For hospitality businesses, investing in strategic social media campaigns can be a valuabletool in attracting and converting potential customers.
PENGARUH SELF EFFICACY DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DI ADIWANA SVARGA LOKA UBUD Nirmala, Dian Septya; Sulistyawati, Ni Luh Ketut Sri; Sadjuni, Ni Luh Gde Sri
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 2 (2025): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i2.101037

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh self-efficacy dan lingkungankerja terhadap kinerja karyawan di Adiwana Svarga Loka. Kinerja karyawan diartikansebagai sejauh mana individu dapat memanfaatkan waktu kerja secara optimal,menghasilkan pekerjaan sesuai standar, serta bekerja sama dalam mencapai tujuanorganisasi. Self-efficacy dan lingkungan kerja diduga menjadi dua faktor yangmemengaruhi kinerja tersebut. Pendekatan penelitian ini menggunakan metodekuantitatif dengan regresi linier berganda, serta dilengkapi dengan uji t, uji F, dan ujikoefisien determinasi. Sebelum analisis utama dilakukan, instrumen penelitian telahmelalui uji validitas, reliabilitas, dan asumsi klasik. Data diperoleh melalui kuesionerdan dianalisis menggunakan teknik sampling jenuh, dengan melibatkan seluruhpopulasi yang terdiri dari 62 karyawan tetap dan kontrak. Hasil penelitianmenunjukkan bahwa baik secara parsial maupun simultan, self-efficacy danlingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan,dengan kontribusi sebesar 63,2% yang termasuk dalam kategori kuat.
Pengaruh Work-Family Conflict dan Work-Life Balance terhadap Kinerja Karyawan di AYA Bali Nasarani Sani, Gabriella Marcelina; Sri Sulistyawati, Ni Luh Ketut; Santi Diwyarthi, Ni Desak Made
Jurnal Multidisiplin West Science Vol 4 No 08 (2025): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v4i08.2520

Abstract

Industri perhotelan merupakan sektor yang menuntut kinerja optimal dari setiap karyawan. Karyawan wanita di AYA Bali kerap menghadapi tantangan dalam menyeimbangkan peran pekerjaan dan tanggungjawab domestik yang dapat menimbulkan konflik antara pekerjaan dan keluarga, serta ketidakseimbangan dalam kehidupan kerja. Penelitian ini bertujuan untuk mengetahui pengaruh Work-Family Conflict dan Work-Life Balance terhadap kinerja karyawan wanita di AYA Bali. Pendekatan yang digunakan adalah pendekatan kuantitatif dengan metode pengumpulan data melalui kuesioner. Penelitian ini melibatkan 78 responden yang dipilih menggunakan teknik non-probability sampling, yakni purposive sampling. Hasil penelitian menunjukkan konflik kerja-keluarga berpengaruh negatif secara signifikan terhadap kinerja karyawan, sementara work-life balance berpengaruh positif signifikan. Secara simultan, kedua variabel memberikan kontribusi sebesar 56,1 % terhadap kinerja karyawan, sedangkan sisanya sebesar 43,9 % dipengaruhi oleh faktor lain diluar penelitian ini.
Pengaruh Reward terhadap Loyalitas Karyawan pada Hotel Saba Kuta Yanti, Kadek Karisma; Sri Sulistyawati, Ni Luh Ketut; Santi Diwyarthi, Ni Desak Made
Jurnal Multidisiplin West Science Vol 4 No 08 (2025): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v4i08.2521

Abstract

Penelitian ini dilakukan untuk mengetahui pengaruh reward terhadap loyalitas karyawan pada hotel Saba Kuta. Metode pengumpulan data dilakukan dengan penyebaran kuesioner terhadap 128 responden dengan menggunakan teknik pengambilan sampel probability sampling dengan rumus slovin. pendistribusian sampel mengacu pada rumus stratified random sampling. Data dioleh dengan SPSS versi 26 for windows untuk melakukan uji validitas dan reliabilitas, uji normalitas, uji linearitas, uji heteroskedastisitas, analisis regresi linear sederhana dan uji T. Hasil penelitian menunjukkan bahwa reward berpengaruh positif dan signifikan terhadap loyalitas karyawan dengan nilai t hitung sebesar 14,856 > t tabel 1,979, dan signifikansi 0,000 < 0,05. variabel reward mampu menjelaskan variasi pada loyalitas karyawan sebesar 63,7%.
Co-Authors Anak Agung Ayu Tantri Pradnyan Dhari Ariska Widhiasih, Ni Putu I Dewa Putu Hendri Pramana I Gede Andika Harianto I Gusti Agung Gede Witarsana I Gusti Ayu Putu Wita Indrayani I Gusti Ngurah Agung Suprastayasa I Gusti Wayan Murjana Yasa I Nyoman Sukana Sabudi I Wayan Adi Pratama I Wayan Jata Ida Ayu Kalpikawati Ida Ayu Sri Puspa Adi Irene Hanna H Sihombing Istani, Ni Nyoman Pusti Jata, I Wayan Kalpikawati , Ida Ayu Kalpikawati, Ida Ayu Loanata , Cahyo Purnomo Loanata, Cahyo Maesa, I Ketut Pasek Krisna Maswiartha, Nyoman Gede Nasarani Sani, Gabriella Marcelina Ni Desak Made Santi Diwyarthi Ni Gusti Ayu Cempaka, Ranti Ni Luh Nyoman Widyaningsih Ni Made Juniastuti Ni Made Rukmiyati Ni Made Sri Rukmiyati Ni Made Suastini Ni Made Suastini, Ni Made Ni Nyoman Sukerti Ni Putu Bintang Pertiwi Winarsa Ni Putu Indah Sukmayani Ni Putu Shintia Wedani Nirmala, Dian Septya Nyoman Sukana Sabudi Pande Kadek Oka Adi Nugraha Pinaria , Ni Wayan Chintia pinaria, ni wayan chintia Pratama , I Wayan Adi Pratiwi , Kadek Andita Dwi Pratiwi, Kadek Andita Dwi Putu Gede Eka Darmaputra Putu Puja, Ida Bagus Sabudi, I Nyoman Sukana Sadjuni , Luh Gde Sri Sadjuni , Ni Luh Gede Sri Sanjaya, Farisa Nurfitri Santi Diwyarthi, Ni Desak Made Sherin Natasha Suryadi Suryadi Sri Rukmiyati, Ni Made Sri Sadjuni, Ni Luh Gede Suastini , Ni Made Tatiana, Putri Maura Wiartha, Nyoman Gede Mas Wiartha, Nyoman Gede Mas Wiartha Wita Indrayani, I Gusti Ayu Witarsana , Agung Gede Wulandari, Ni Putu Cahyani Trisna Yanti, Kadek Karisma