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All Journal Jurnal Kajian Manajemen Bisnis Daya Saing : Jurnal Ilmu Manajemen Journal of Economic, Bussines and Accounting (COSTING) J-MAS (Jurnal Manajemen dan Sains) Journal of Information System, Applied, Management, Accounting and Research Journal Of Management Science (JMAS) JURNAL LENTERA BISNIS Kumawula: Jurnal Pengabdian Kepada Masyarakat Dinasti International Journal of Management Science eCo-Buss Jurnal Abdi Insani Dinasti International Journal of Digital Business Management Jurnal Bisnis, Manajemen, dan Ekonomi Jurnal Dinamika Ekonomi Syariah Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis Jurnal Disrupsi Bisnis International Journal of Finance Research Jurnal Nasional Manajemen Pemasaran dan SDM International Journal of Marketing and Human Resource Research JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Journal of General Education and Humanities Jurnal Economica: Media Komunikasi ISEI Riau Jurnal Ekonomika Manajemen Dan Bisnis Journal of Public Representative and Society Provision International Journal of Multidisciplinary Sciences and Arts Journal of Artificial Intelligence and Digital Business Adpebi International Journal of Multidisciplinary Sciences Inaba Journal Of Psychology
Muttaqin, Ridlwan
Universitas Indonesia Membangun (INABA)
Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Pengaruh Work Life Balance, Lingkungan Kerja, dan Organizational Citizenship Behavior terhadap Loyalitas Karyawan di PT Alendors Global Production Alfiani, Rika Fitri; Muttaqin, Ridlwan
Jurnal Ekonomi Manajemen dan Bisnis (JEMB) Vol. 4 No. 2 (2025): Juli-Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jemb.v4i2.3932

Abstract

In today’s workplace, organizational success is highly dependent on internal factors, particularly employee loyalty. Preliminary observations at PT Alendors Global Production indicate a decline in employee loyalty, which has led to an increase in turnover rates. This condition is driven by challenges in maintaining work–life balance, an unconducive work environment, and the need to enhance Organizational Citizenship Behavior (OCB). This study aims to quantitatively examine and analyze the partial and simultaneous effects of Work–Life Balance (WLB), Work Environment, and Organizational Citizenship Behavior (OCB) on employee loyalty at PT Alendors Global Production. The research employs a quantitative approach using a causal associative method, with a population of 80 employees of PT Alendors Global Production as respondents. Data were collected through observation and questionnaire distribution and analyzed using multiple linear regression with the assistance of SPSS version 26. The partial regression analysis results indicate that Work–Life Balance and Work Environment have a positive and significant effect on employee loyalty. Conversely, Organizational Citizenship Behavior (OCB) shows a statistically insignificant effect. However, the simultaneous test (F-test) reveals that the three independent variables collectively have a significant contribution to employee loyalty, with an R-squared value of 0.553, indicating that 55.3% of the variation in employee loyalty is explained by the combined influence of these variables. These findings conclude that efforts to enhance employee loyalty largely depend on fulfilling work–life balance and providing a supportive work environment. Therefore, it is recommended that organizations focus their strategies on improving WLB policies and creating a safe and conducive work environment to strengthen employees’ emotional attachment and long-term loyalty.
Enhancing Employee Performance through Competence, Motivation, and Transformational Leadership: The Strategic Role of Employee Engagement Fadhilah, Alfi Fauzi; Aryanti, Asti Nur; Sofiati, Nunung Ayu; Ismail, Gurawan Dayona; Muttaqin, Ridlwan
Journal of General Education and Humanities Vol. 5 No. 1 (2026): February
Publisher : MASI Mandiri Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58421/gehu.v5i1.958

Abstract

Businesses in the tourism services industry must possess superior, competitive human resources due to increasingly intense competition. Employee performance plays a crucial role in business success, particularly in the service sector, which is highly dependent on service quality. This study aims to examine the effects of service competence, work motivation, and transformational leadership on employee performance at PT HAS Nawara Nusantara, with employee engagement serving as a mediating variable. This research employs a quantitative, survey-based approach. Data were collected through questionnaires distributed to employees of PT HAS Nawara Nusantara who had worked at the company for at least 1 year. Both direct and indirect relationships among variables were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that employee engagement is positively and significantly influenced by service competence, work motivation, and transformational leadership. Furthermore, employee engagement has a positive and significant effect on employee performance, whereas service competence and work motivation do not have a significant direct effect on employee performance. Employee engagement serves as a mediating variable in the relationships among service competence, work motivation, transformational leadership, and employee performance. In conclusion, companies can implement human resource development strategies by enhancing service competence, strengthening work motivation, and applying transformational leadership to foster high and sustainable employee engagement.
The Role of Employee Commitment in Mediating the Influence of Transformational Leadership, Work Environment and Work Motivation on the Performance of Generation Z Human Resources G, Syahrul Nursapni; Aryanti, Asti Nur; Dayona, Gurawan; Sofiati, Nunung Ayu; Muttaqin, Ridlwan
Journal of Public Representative and Society Provision Vol. 6 No. 1 (2026): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jprsp.v6i1.829

Abstract

The purpose of this study is to examine how employee commitment functions as a mediator in the relationship between the performance of Generation Z HR at the Timiangan Raya Farmers Cooperative Garden and transformational leadership, work environment, and work motivation. SEM-PLS was utilized for analysis in this quantitative investigation with 55 respondents. All of the constructs demonstrated strong validity and reliability, according to the measurement test results (loading factor > 0.70; composite reliability 0.94–0.97). Idealized impact on transformational leadership, non-physical aspects on the workplace, the need for accomplishment on work motivation, and emotional commitment on the commitment variable were the characteristics that contributed the most. According to the structural test results, transformational leadership (β = 0.638; p = 0.005) and the work environment (β = 0.524; p < 0.001) were the strongest factors influencing HR performance, while the work environment was the most dominant variable influencing commitment (β = 0.958; p < 0.001). Although it had a smaller coefficient (β = –0.156; p = 0.015), work motivation also had an impact. The results of the mediation test indicated that while commitment did not mediate the impact of the work environment (p = 0.157), it did mediate the influence of transformational leadership (p = 0.016) and work motivation (p = 0.042) on HR performance. With an R2 value of HR performance = 0.953 and an R2 value of commitment = 0.945, the research model demonstrated exceptionally high predictive power. These results demonstrate that the quality of the work environment and leadership have the most effects on boosting the commitment of Generation Z employees. As a result, performance enhancement efforts should concentrate on fostering a positive work environment and motivating leadership.
Pengaruh Brand Image, Kualitas Produk dan Electronic Word of Mouth (EWom) terhadap Keputusan Pembelian pada Produk MS Glow (Survey Terhadap Generasi Z di Kota Bandung) Sitanggang, Pernando; Karamang, Ezra; Muttaqin, Ridlwan
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.6070

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Brand Image, Kualitas Produk, dan Electronic Word of Mouth (eWOM) terhadap Keputusan Pembelian produk MS Glow pada Generasi Z di Kota Bandung. Penelitian ini dilatarbelakangi oleh meningkatnya persaingan industri skincare di Indonesia serta perubahan perilaku konsumen Generasi Z yang sangat dipengaruhi oleh media digital dan informasi online. Pendekatan penelitian yang digunakan adalah kuantitatif dengan metode survei. Data dikumpulkan melalui penyebaran kuesioner kepada 100 responden Generasi Z di Kota Bandung yang pernah membeli atau menggunakan produk MS Glow. Teknik pengambilan sampel yang digunakan adalah purposive sampling. Analisis data dilakukan menggunakan regresi linear berganda dengan bantuan perangkat lunak SPSS. Hasil penelitian menunjukkan bahwa secara parsial Brand Image, Kualitas Produk, dan eWOM berpengaruh positif dan signifikan terhadap Keputusan Pembelian. Secara simultan, ketiga variabel independen tersebut juga berpengaruh signifikan terhadap Keputusan Pembelian. Nilai koefisien determinasi sebesar 67,7% menunjukkan bahwa variasi Keputusan Pembelian dapat dijelaskan oleh Brand Image, Kualitas Produk, dan eWOM, sedangkan sisanya dipengaruhi oleh faktor lain di luar model penelitian. Temuan ini menunjukkan bahwa keputusan pembelian Generasi Z terhadap produk MS Glow tidak hanya dipengaruhi oleh kualitas produk, tetapi juga oleh citra merek serta ulasan dan informasi yang beredar di media online. Penelitian ini diharapkan dapat menjadi referensi bagi perusahaan dalam merancang strategi pemasaran yang lebih efektif dan berorientasi pada konsumen muda.
Pengaruh Green Human Resource Management terhadap Perilaku Hijau Karyawan dengan Knowledge Management sebagai Variabel Intervening (Survei pada Divisi Pre Production PT Eksindo MPI) Mardhiyah, Shafa Amalia; Muttaqin, Ridlwan; Siddiq, Andhika Mochamad
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.6262

Abstract

Tujuan penelitian ini adalah untuk menyelidiki bagaimana penerapan GHRM berdampak pada perilaku bertanggung jawab lingkungan karyawan, dengan manajemen pengetahuan sebagai salah satu faktor terpenting. Dengan metodologi survei, penelitian ini menggunakan strategi kuantitatif. Ukuran sampel sebanyak 60 orang ditentukan menggunakan rumus Slovin, dan mencakup seluruh karyawan dari Divisi Pra-Produksi PT Eksonindo Multi Product Industry. Dengan menggunakan survei berbasis Likert, kami mengumpulkan informasi. Dengan bantuan perangkat lunak SPSS, termasuk analisis regresi berganda dan teknik lainnya, data yang dikumpulkan dianalisis menggunakan analisis deskriptif dan verifikasi. Temuan penelitian menunjukkan bahwa GHRM memiliki dampak yang bermanfaat dan substansial pada manajemen pengetahuan, yang pada gilirannya memiliki dampak yang bermanfaat dan substansial pada perilaku ramah lingkungan karyawan, dan bahwa GHRM secara langsung dan positif memengaruhi perilaku ramah lingkungan karyawan. Temuan uji mediasi juga menunjukkan bahwa manajemen pengetahuan berfungsi sebagai faktor perantara dalam meningkatkan hubungan antara GHRM dan perilaku bertanggung jawab lingkungan karyawan. Akibatnya, implementasi praktik GHRM, bersama dengan manajemen pengetahuan yang berhasil, dapat sangat mendorong perilaku karyawan yang lebih berkelanjutan dan bertanggung jawab terhadap lingkungan.
PENGARUH GAYA KEPEMIMPINAN, LINGKUNGAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN DIVISI MARKETING EIGER ADVENTURE Mulyani, Sri; Recky, Recky; Muttaqin, Ridlwan; Hendra Saputro, Arie
Jurnal Daya Saing Vol. 12 No. 1 (2026): JURNAL DAYA SAING (JDS)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v12i1.2690

Abstract

Abstract In an era of globalization and digitalization that continues to develop, companies need to have employees who are able and can adapt to change. The role of employees, especially in marketing, is very important because they are an important driver in creating added value and maintaining the company's image in the eyes of customers. In recent years, EIGER Adventure has experienced changes in increasingly complex business dynamics, especially in the marketing division which serves as the front line in maintaining the company's good name in the midst of increasingly fierce competition in the outdoor retail industry. What can be seen is a mismatch between the targets set by the company and the real work of some marketing employees. This study uses a quantitative design with a survey approach, because this design allows researchers to test the relationships between variables objectively and measurably. The research method used is a survey method with a questionnaire as the main instrument. Leadership Style has a significant effect on the Performance of Eiger Adventure Marketing Division Employees, Work Environment has a significant effect on Eiger Adventure Marketing Division Employee Performance, Work Discipline has a significant effect on Eiger Adventure Marketing Division Employee Performance. So that Ha is accepted and H0 is rejected. This means that Leadership Style (X1), Work Environment (X2) and Work Discipline (X3) together (simultaneously) have a significant positive effect on the Performance of Eiger Adventure Marketing Division Employees.
PENGARUH SELF-EFFICACY, KNOWLEDGE, DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN DI PT. FORE KOPI INDONESIA TBK Pranoto, Pranoto; Muttaqin, Ridlwan; Aryanti, Asti Nur
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 1 (2026): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/8f311071

Abstract

Penelitian ini bertujuan untuk menyelidiki pengaruh pengetahuan, disiplin kerja, dan efikasi diri terhadap kinerja karyawan di PT. Fore Kopi Indonesia Tbk. Penelitian ini memadukan teknik kuantitatif dengan metode survei. Untuk mengumpulkan data, staf operasional penelitian diberikan kuesioner untuk diisi. Instrumen penelitian dibuat menggunakan skala Likert dan telah melewati penilaian reliabilitas dan validitas. Dampak parsial dan simultan dari faktor independen terhadap variabel dependen dapat diuji menggunakan teknik analisis data yang dikenal sebagai regresi linier berganda. Hasil penelitian menunjukkan bahwa efikasi diri, disiplin kerja, dan pengetahuan semuanya memiliki dampak besar dan positif terhadap kinerja karyawan. Selain itu, ketiga elemen ini semuanya memiliki dampak simultan yang besar terhadap kinerja karyawan. Menurut temuan ini, karyawan dapat berkinerja lebih baik jika mereka memiliki kepercayaan diri yang lebih besar, mempelajari lebih banyak tentang pekerjaan mereka, dan mempraktikkan disiplin kerja secara berkelanjutan. Untuk meningkatkan kualitas kinerja dan daya saing bisnis di industri makanan dan minuman, diharapkan penelitian ini dapat menjadi dasar pertimbangan manajemen dalam menciptakan strategi manajemen sumber daya manusia.
Co-Authors Abdulrahman, Al Shikhy Agriawan, Azmi Alcaf, Audy Fitriana Alfaridzi, Muhammad Sholeh Alfiani, Rika Fitri Andre Suryaningprang Arianti, Yuni Arie Hendra Saputro Asti Nur Aryanti Azahra, Syifa Aulia Dadan Abdul Aziz Mubarok Dadan Abdul Aziz Mubarok Darmawan, Gugun Dayona, Gurawan Dini, Asri Wulan Erna Herlinawati Fadhilah, Alfi Fauzi Fanji Wijaya Fauzan, Krisna Fitri Lestari Fitri Lestari, Fitri G, Syahrul Nursapni Gheulizka Amanda Putri Hakim, Mohamad Lukman Hamdani, Deni Hasanah, Siti Aisyah Ida Farida Ida Farida Oesman Indri Vani Yoyano Indrianti, Resa Putri Irena Deisti Ismail, Gurawan Dayona Jaya, Rama Chandra Karamang, Ezra Listri Herlina Lusiana, Irna Mahirah, Nadhya Husna Malau, Mestika Lestari Mardhiyah, Shafa Amalia Masyar, Sangkala Fajar Maulana Yusuf Maulana, Bima Rizky Rahmat Meilani, Tita Mulyana, Adellya Mustika, Sheli Nadila Wamnebo Natigor, Dayan Hakim Nunung Ayu Sofiati (Efi) Nur Afifah, Salsabila Palupi Permata Rahmi Pranoto Pranoto Puspita, Astria Sandra Putri, Dea Marliana Putri, Elvina Azalia Eka Putri, Nathania Amelia Ramadhani, Fadhilah Dwiputri Recky, Recky Ridho Riadi Akbar Rifqi Farisan Akbar Rikko Oktaviano Baktiar Rizal Aji Darmawan Salfa, Ghaitsa Zahira Salsabila, Adinda SALSABILA, ANNISA Sastri, Prinska Damara Selly Yantini Saputri Agustiani Siddiq, Andhika Mochamad Siddiq, Andhika Mochammad Sitanggang, Pernando Sri Mulyani Sudrajat, Rendi Susy Supartina Syamsiar, Syamsiar Tawaqal, Rizki Surya Wahyudi, Faizal Wanda, Syalwa Nazhifah Aulya