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All Journal APTEKINDO TELKOMNIKA (Telecommunication Computing Electronics and Control) Bulletin of Electrical Engineering and Informatics ELINVO (Electronics, Informatics, and Vocational Education) Journal of Information Systems Engineering and Business Intelligence JOIN (Jurnal Online Informatika) Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Technopreneur (JTech) Jambura Journal of Informatics Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) MURHUM : JURNAL PENDIDIKAN ANAK USIA DINI El-Mujtama: Jurnal Pengabdian Masyarakat Journal Automation Computer Information System (JACIS) Inverted Journal Of Human And Education (JAHE) Jurnal Pengabdian Papua Jurnal Vokasi Sains dan Teknologi Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) El-Mujtama: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Pada Masyarakat Eldimas Diffusion: Journal of Systems and Information Technology
Lanto Ningrayati Amali
Universitas Negeri Gorontalo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Other

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Journal : Bulletin of Electrical Engineering and Informatics

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Business process monitoring system in supporting information technology governance Lanto Ningrayati Amali; Muhammad Rifai Katili; Sitti Suhada; Tri Alfandra Labuga
Bulletin of Electrical Engineering and Informatics Vol 10, No 5: October 2021
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v10i5.3147

Abstract

Information technology (IT) is essential in supporting an organization's business sustainability and growth, making it critically dependent on IT. Therefore, a focus on IT governance, consisting of leadership, organizational structure, and process ensuring that IT organization supports and expands the organizational strategies and goals is required. When the business supports the strategic significance of IT investment, the implementation of an IT strategy will lead to the adoption of an IT governance model. It will support and help the description of the benefit roles and responsibilities from IT systems and infrastructure. This paper aims to develop a business process monitoring system to support IT governance in improving user service and measuring organizational performance. The research method was the system development method with the Waterfall model. To measure the performance of the business process, the self-assessment method with performance matrix tools was applied. The study resulted in a business process monitoring system that can enhance the organization’s primary business process in services, supporting the said organization’s performance.
Co-Authors Abdul Aziz Bouty Abdurrafi Yahya Agnes Wuda Jawa Agus Lahinta Ahmad Azhar Kadim Alfian Zakaria Alwiansyah Masloman Antula, Nur Savira Anwar, Ridha Alvariza Arip Mulyanto Awaludin Madjidu Dadi, Heru Hartato Dai, Roviana H. Diko, Yulianti Dwinanto, Arif Edi Setiawan Erni Mohamad Femy Mahmud Sahami Fikran Mahmud Gani, Hilmansyah Gede Sandika, I Wayan Gede Sandika Hamdata, Ayub Hamlina, Robin Y. Hanifah Mardlatillah Harto Malik Hasan S. Panigoro Hasdiana Hasdiana Hunta, Aprilia M I Wayan Gede Sandika I Wayan Gede Sandika I Wayan Sudana Imam B. Buke Indhitya R Padiku Indhitya R Padiku Ishak Isa Jemmy A Pakaya Karim Bahu Kilo, Juriah R. Kinanti, Titin Seh Lahay, Sri Nilawaty Lamatenggo, Nina Lanto Miriatin Amali Lanto Mohamad Kamil Amali Lillyan Hadjaratie M. Mahmuddin Mahmud Suma mamonto, fara humaira Manda Rohandi Maryam Rahim Mazida Ahmad Moh Ramdhan Arif Kaluku Moh. Fadel Dengo Moh. Zulkifli Katili Mohammad Rifai Sali mohammad syafri tuloli Mongilong, Mohammad Farhan Muchlis Polin Muhammad Ilham Akbar Muhammad Rifai Katili Mukhlisulfatih Latief Nancy Katili Nikmasari Pakaya Nova Elysia Ntobuo Nuris Salikin Mokodompit Nurtianingrat Zees Pakaya, Nikmasari Pala, Nisya Fiscadilla Rahman Takdir Rahmat Taufik R.L Bau Ramang H. Yusuf Rampi Yusuf Rian Sulistio Rifadli Bahsuan Rochmat Mohammad Thohir Yassin Rolinsa Madina, Novita Rustam I. Husain Salahudin Olii Sali, Mohammad Rifai Siti Aisa Liputo Siti Zalyah Gelo Sitti Suhada Sri Ayu Ashari Sri Nila Lahay Sri Nilawati Lahay Sudirman, Randi Sugeha, Alif Perdana Sunardi Sunardi Sunarty Suly Eraku Suwandi, Ihsanulfu'ad Tajuddin Abdillah Thohir Yassin, Rochmat Mohammad Tri Alfandra Labuga Umar Sako, Umar Usup, Rima Melati Viviwidyawati A Musa Wandi Ismail Wibowo, Sela Febrianti Wiki Aji Putra Pena Wirahman Salsabil Husain Yogi Septiawan Nauko Yuszda K Salimi Zahrul Setiawan